Learn how simple guided conversations help improve focus and performance, increase loyalty and retention and show employees they are valued. About this event Increase employee retention, reduce turnover costs, boost performance. Conversation is the most underrated tool of leadership. Organizations are conversations. Every day, hundreds, thousands, or even, hundreds of thousands of conversations occur in organizations. Most are task focused. Others are focused on development. Some are short, others are long conversations. Some are structured, others unstructured. some boring. some interesting. They happen in the boardroom, the lunchroom, even the rest room. Improving the quality of conversation elevates the culture of an organization. They build trust, improve engagement, and interactions with customers. Good leaders understand the value of regular catch ups with their team members. In this webinar we bring together three perspectives from experts in Australia, Canada, and the United States. The presenters share three practical solutions that focus on employee development, employee retention, and the concept of treating employees as customers. This webinar has three objectives: To offer a conversation framework that improved trust and engagement. To apply a conversation framework to improve retention of high performers. To use conversation as a way of treating employees as customers. Join us for this inspiring and informative conversation.