Personal Information
Organización/Lugar de trabajo
London, United Kingdom United Kingdom
Ocupación
W/c 3 Oct - ✍️️ Key Project Kick Off 🙈🙈
Sector
Government / Military
Sitio web
www.voluntas.co.uk
Acerca de
Working in partnership with landlords, contractors/DLOs and service providers to use continuous resident market research and insight for:
1. Generating customer-led service improvement
2. Reducing and learning from complaints
3. Improving the cost base via outsourcing research
STAR, tenant satisfaction trackers, customer profiling and consultation via high quality telephone, postal and online surveys and reporting.
Investor in start-ups and established businesses.
14 years in housing and business development as a Finance Director, Consultancy and Speaker.
Permanent and interim executive and non-executive director positions at three housing associations since 2004.
Specialties: B...
Etiquetas
voluntas
tenant satisfaction
social housing
dash24
housing
social housing; generate y; repairs; customer insi
performance management
repairs
vfm
dlo
contractors
housing associations
business planning
real-time
Ver más
Presentaciones
(5)Recomendaciones
(17)Org Physics - Explained (BetaCodex11)
Niels Pflaeging
•
Hace 13 años
Creative, Digital & Design Business Briefing — October 2015
The Knowledge Transfer Network Creative, Digital & Design
•
Hace 8 años
Types of Research
Vaisali Krishnakumar
•
Hace 12 años
The LinkedIn Guide to the Perfect #WorkSelfie
LinkedIn
•
Hace 9 años
How to influence influencers: 10 tips by top #PR thinkers
Prezly
•
Hace 9 años
How to Plan and Design your Social Business Culture?
Tom De Baere
•
Hace 9 años
I have an idea!
Ruben Orta
•
Hace 9 años
Wrangle the tech!
Christine Illichmann
•
Hace 9 años
Increase Customer Engagement Through Transparency - Forrester Research
Prashanth Chetty
•
Hace 9 años
Customer Experience Principles V2
Rudi Sellers
•
Hace 15 años
Zero budget marketing
Vidarth Jaikrishnan
•
Hace 9 años
What is Your Superpower?
Greg Meyer
•
Hace 9 años
Guest Blogging for Business
Brian Honigman
•
Hace 10 años
The Growth Marketing User Guide (10 case studies)
Nate Desmond
•
Hace 9 años
Content Strategy: Content is King!
Karen McGrane
•
Hace 14 años
A Content Strategy Roadmap
Kristina Halvorson
•
Hace 12 años
Web Content Strategy - How to Plan for, Create and Publish Online Content for Maximum ROI
Joe Pulizzi
•
Hace 15 años
Personal Information
Organización/Lugar de trabajo
London, United Kingdom United Kingdom
Ocupación
W/c 3 Oct - ✍️️ Key Project Kick Off 🙈🙈
Sector
Government / Military
Sitio web
www.voluntas.co.uk
Acerca de
Working in partnership with landlords, contractors/DLOs and service providers to use continuous resident market research and insight for:
1. Generating customer-led service improvement
2. Reducing and learning from complaints
3. Improving the cost base via outsourcing research
STAR, tenant satisfaction trackers, customer profiling and consultation via high quality telephone, postal and online surveys and reporting.
Investor in start-ups and established businesses.
14 years in housing and business development as a Finance Director, Consultancy and Speaker.
Permanent and interim executive and non-executive director positions at three housing associations since 2004.
Specialties: B...
Etiquetas
voluntas
tenant satisfaction
social housing
dash24
housing
social housing; generate y; repairs; customer insi
performance management
repairs
vfm
dlo
contractors
housing associations
business planning
real-time
Ver más