450 of the world's airlines are using the latest in tracing technology to save millions and eliminate one of the biggest frustrations of customers today - lost luggage. Join Richard Fisher, an airline tech expert who’s been working alongside the big brands to build a unique application that means every single, travelers' bag is traced. How good does that sound? But what's next on the horizon? Richard will also take us into the world of biometrics and futuristic airports where queues are a thing of the past and digital passports will become the norm.