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By Laura Krastina
HOW TO MAKE
INTERNAL
COMMUNICATION
CHANNELS WORK?
• 6 different nationalities
• 3 official languages – Latvian, English, Russian
• White collars and blue collars
• Office w...
CHALLENGE
Employees who work in shifts or field are willing to improve access
to internal communication channels.
Are sati...
STRATEGIC AREAS BEFORE
AFTER (ADDITIONAL
ACTIVITIES)
Performance management
Performance reviews, development plans, object...
• Efficient, easy and quick Possibility to diver’s information
• Only relevant news for relevant audiences.
• Intranet fil...
• Investments: one time investments
in TV screens, monthly fee - 55 EUR
per TV device
• Canceled Announcement boards,
savi...
Questions & Answers
How to make internal communication channels work?
How to make internal communication channels work?
How to make internal communication channels work?
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How to make internal communication channels work?

Laura Krastiņa, Aldaris

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How to make internal communication channels work?

  1. 1. By Laura Krastina HOW TO MAKE INTERNAL COMMUNICATION CHANNELS WORK?
  2. 2. • 6 different nationalities • 3 official languages – Latvian, English, Russian • White collars and blue collars • Office workers and field force • Shift work & Regular working hours • Only 40% work from office every day WHO WE ARE? Company with diverse cultures, education levels and needs.
  3. 3. CHALLENGE Employees who work in shifts or field are willing to improve access to internal communication channels. Are satisfied with the internal communication channels. 56 % Historic brewery production team 40 % Warehouse employees 45 % Drivers
  4. 4. STRATEGIC AREAS BEFORE AFTER (ADDITIONAL ACTIVITIES) Performance management Performance reviews, development plans, objective setting, people boards Employee communication Internal magazine, intranet, sms, monthly telco, social media, e-mail New communication channel: Internal TV Employee events Museum night, Midsummer breakfast, Charity month, Employee of the year, Market tours Beer ambassadors Beer academy, free beer intensive, brewery and museum guide concept 3 new modules of beer academy, Beer museum guests of honor Strategy meetings Annual employee conference, Management roadshows, Vison days, Innovation day Management monthly blog Internal trainings Lean academy, ROIC academy, Feedback & recognition, change management etc. Employee wellness activities Health week, hockey tournament, marathon team Working environment New office layout, cleaning days etc HOW WE COMMUNICATE? AFTER
  5. 5. • Efficient, easy and quick Possibility to diver’s information • Only relevant news for relevant audiences. • Intranet fills complementary function for internal TV with more detailed information After 2 month of launching internal TV employee satisfactionlevel about communication has increased by 8 percentage points*, especially in production and logistics. * internal snapshot results
  6. 6. • Investments: one time investments in TV screens, monthly fee - 55 EUR per TV device • Canceled Announcement boards, saving on typography costs SAVED COSTS
  7. 7. Questions & Answers

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