Personal Information
Organización/Lugar de trabajo
Greater Boston Area United States
Ocupación
Director, Customer Success
Sector
Technology / Software / Internet
Acerca de
Working at DataRobot.com I manage the end to end customer journey. As a team we are relentlessly focused on the success of our customers' initiatives. I advocate for and integrate customer innovation into our everyday culture and work. I help to define and organize all customer service functions and key performance indicators. Thus I incorporate data driven customer analytics decisions balanced with qualitative feedback to continuously innovate for the customer experience.
Specialties: Statistical forecasting and data mining, IT service management, Customer Service process improvement and project management, business analytics
Etiquetas
marketing analytics
marketing
sports metrics
baseball analytics
social media
fan engagement
sports analytics
analytics
Ver más
Presentaciones
(1)Personal Information
Organización/Lugar de trabajo
Greater Boston Area United States
Ocupación
Director, Customer Success
Sector
Technology / Software / Internet
Acerca de
Working at DataRobot.com I manage the end to end customer journey. As a team we are relentlessly focused on the success of our customers' initiatives. I advocate for and integrate customer innovation into our everyday culture and work. I help to define and organize all customer service functions and key performance indicators. Thus I incorporate data driven customer analytics decisions balanced with qualitative feedback to continuously innovate for the customer experience.
Specialties: Statistical forecasting and data mining, IT service management, Customer Service process improvement and project management, business analytics
Etiquetas
marketing analytics
marketing
sports metrics
baseball analytics
social media
fan engagement
sports analytics
analytics
Ver más