WORKFORCE TALENT STRATEGY_BUILDING THE PUBLIC WORKFORCE OF THE FUTURE.pdf

WORKFORCE TALENT STRATEGY
BUILDING THE PUBLIC WORKFORCE OF THE
FUTURE
Prof. Abiodun H. Adebayo
Vice-Chancellor
Covenant University,
OUTLINE
Overview of global public workforce
Structuring of business talent workforce in today's evolving era
Global demographic: Workforce trends and talent development in the
public workforce
Dimensions of the future of work
Global workforce strategies fostering human capital development
The use of technology to shape the future public workforce
Overview of Global Workforce
Region
Workforce Total
(In Thousand)
Arab World 137,364.01
Central Europe and Baltics 48,913.94
East Asia and Pacific 1,278,273.76
Europe and Central Asia 435,245.63
Latin America and Caribbean 302,258.73
Middle East and North America 336,495.79
Sub-Saharan Africa 447,495.79
Nigeria 64,479,317
Source: World Bank Data,
202https://data.worldbank.org/indicator/SL.TLF.TOTL.IN2
Overview of Global Public workforce
Impact of Global Demographic and
Workforce Trends on Talent Development
The oldest
millennials
will turn
50yrs by
2030
693 Million +
Baby Boomers
will reach
retirement Age
in the next
decade
36,000+
people
turns 55
yrs daily
40%
millennials
making up
the workforce
between
2022-2030
GenZ
makes up
26% of the
global
population
Demographic Shift Conts.
The country’s population and labor force are
experiencing a marked ageing process.
The “baby boom” generation reaches state pension
age
Older workers will need to learn new skills and
work for longer.
The shortage of a human workforce in a
number of rapidly-ageing economies will
drive the need for automation and productivity.
Structuring Talent Workforce
Planning in Today’s Evolving Era
In the era of automation,
organizations must
understand the blueprint
of their current
workforce in order to
build future-ready
teams.
Strategic workforce
planning helps
organisations understand
their workforce dynamics
and evolve to meet their
long-term needs.
STRUCTURING OF BUSINESS TALENT
WORKFORCE IN TODAY'S EVOLVING ERA
Organizations should
identify their optimal
workforce mix and tailor
their investment to suit.
Right blend of human and
machine effort to drive the
business forward.
Strategizing recruitment
and reskilling plans well
in advance taking into
consideration the
workforce mix.
Adoption of HR
transformation analytics.
Structuring Talent Workforce Planning in
Today’s Evolving Era Cont’s
Talent Workforce planning helps organisations to be in a
future-ready state, by enabling them to:
Have a good hold of the current workforce scenario
Be well informed of possible future workforce gaps, facilitating them to strategize
gap fulfilment and avoid the probable revenue losses due to those gaps
Devise a comprehensive action plan on efficiently utilizing the various workforce
types to drive maximum productivity
Be well aware of the overtime changes in workforce dynamics and reasons for
those changes
Design and implement optimal reskilling strategies in line with the changing
requirements, at the same time as providing optimal career pathways to their
workforce
Redefined Work, Workforce and Workplace
in the Technology Era
What will the workforce of the future look like?
Emerging technology, and the changing demands of
how and where we work, will all impact what jobs
will be in demand, and what the evolution of those
jobs and how we do them will look like.
Redefined Work, Workforce and Workplace in
the Technology Era Cont’s
Redefined Work, Workforce and Workplace
in the Technology Era Cont’s
Source: Deloitte Analysis 2021
Workforce in the Digital Era
They are
Data-
driven
Working with
artificial
intelligence,
machine
learning, and
robots
They
respect,
expect, and
understand
the value of
“good jobs”.
They are
committed
to advances
in equity and
the
environment
Workplace: The Paradigm shift
Organizations are now able to orchestrate a range of options as they
reimagine workplaces, from the more traditional colocated workplaces
to those that are completely distributed and dependent on virtual
interactions.
Source: Deloitte Analysis 2021
Workplace: The Paradigm shift
DIGITAL WORKPLACE
The 8 building blocks of a digital workplace
• Vision: Value propositions for the digital workplace.
• Metrics: Result, benchmarks, value and ROI.
• Strategy: Blueprint for effective execution.
• Processes: Focus on augmenting dynamic, creative &
non-routine work.
• Information: Data & content delivered in context.
• Technology: Mobile, cloud analysis, AI, content &
collaboration services.
Business Alignment
People Alignment
IT Alignment
• Employee experience (Smart work spaces, Participation
and contribution etc).
• Organizational change (Culture & structure, Skills and
competencies, Governance etc).
DIGITAL WORKPLACE
The 8 building blocks of a digital workplace
Global Workforce Strategies that foster
Human Capital Development
Global Workforce Strategies that foster Human
Capital Development Cont’s
Improve education for the workforce
Provide a work culture that
encourages creativity
Divide labour into specialized niches
Hire a diverse workforce
Provide ongoing coaching and
mentoring
Influence of Technology (automation and Artificial
Intelligence) on work and place of Work
Encouraging
innovation
and
creativity
Streamlining
repetitive
processes
with
automation
Manage cost
savings with
remote work
Improve
employee
productivity
and
satisfaction
The ability to
better serve
customers.
The
opportunity
to tap into
non-local
talent.
Frontier Technologies that redefine the work,
the workforce and Workplace
Robotics
Artificial
Intelligence
5G
Internet of Things Drone
Gene editing
Big data 3D printing
Blockchain
Potential Replacement of workforce by Technology
Jobs will be divided
between man and
machine
Advanced robotics and
artificial intelligence will
widen the range of tasks/jobs
that machines can perform.
Therefore, more employees
will be displaced.
Workers performing
similar tasks, for whom
the machines
can substitute will also
be replaced by
machine.
HOWEVER, The new
automation will eliminate
millions of jobs and create
new jobs for persons who
can complement the
automation
Automated World of Work
• In this transformative age of technology, automation and ‘thinking machines’
are replacing human tasks and jobs, and changing the skills that organisations
are looking for in their people.
• With these changes in work, competition for the right talent is fierce. And
‘talent’ no longer means the same as ten years ago.
• The public sector in Nigeria still needs to be awake to the reality of technology
• This is not a time to sit back and wait for events to unfold, rather the work,
worker and workplace have to be prepared for the future.
Big shifts as companies race to replace structured hierarchies with agile
networks of teams empowered to take action.
Business executives and Managers are looking for predictive analytics
tools to help make better decisions
Human capital management is becoming increasingly data-driven
Visible end to life long careers and need for continuous learning.
HR has become a very active area for AI and is beginning to undergo AI
enabled transformation in HR business processes.
The use of technology to shape the future of public workforce
Artificial Intelligence and the world of
work
Artificial Intelligence and the world of work
Would Digital Technology inevitably mark the
end of Large companies
The large companies
will be affected, but
technology will not end
it. Large companies
would:
• adopt and deploy these
digital technology to warp
speed.
• Move thousands of employees
from the office and factory to
home
• rejigger supply chains,
through e-commerce
channels, and leverage AI to
unearth smarter operations
Would Digital Technology inevitably mark the
end of Large companies Cont’s
______________________
If technology firms like Amazon, Apple, Alphabet Inc.,
Microsoft, Samsung Group, Meta Platforms among others
are growing and becoming bigger, other large companies
too can leverage technology
____________________
Future of work
Middle
management will
have different
responsibilities.
FUTURE OF
WORK
Employee data
collection will expand
Upskilling and digital
dexterity will outweigh
tenure and experience.
Remote work-life
balance will reveal
challenges.
Smart machines will
be our colleagues
Key Concerns About the Future of Work
Impact of Artificial
intelligence
Automation of work and
jobs
Fear of singularity
uncertainty
Ambiguity
Changing model
of work and work
structures
Machine
learning
Robots as
coworkers
Is this Evolutionary or
transformational
Unbridled
complexity
READINESS
TOOLKIT
Multiskilling
Digital
Literacy
Adaptability
Agility
Enterprise &
entrepreneuri
al
Resilience
Creativity
”The future belong to those who
learn skills and combine them in
creative ways’’
Robert Green
Future Work Readiness
toolkit
Core Skills for the Future
Critical thinking
Problem solving
Adaptability &
Flexibility
Communication
Leadership
Innovation and
Creativity
Agile &
Resilien
t
CORE
SKILLS
• Analytical
thinking
and
innovation.
• Active
learning and
learning
strategies.
• Complex
problem-
solving.
• Critical
thinking and
analysis.
• Creativity,
originality
and
initiative.
Core Skills for the Future
The World Economic Forum identifies the following top
five skills for the workforce of 2025
What Public Sector Needs to do
Keeping pace with future!!!
You can’t stop the waves from
coming
but you can learn how to surf.
Only the Malleable can surf the
turbulence inherent in the future career or job.
They glide through while others struggle on.
Adaptability
Responds to change with a willingness
to learn new ways to accomplish work
objectives ...
“Ability to learn quickly and leverage a
flexible mind-set in response to shifting
dynamics, adversity, and/or change”
….Nick Horney
Adaptability!!!!
Think
Behave
Act
Take
Control
• Work
• Decision
making
Enabling you
to:
Resilient
&
Agile
Adaptability
Compass
Figuring out how to
thrive in the world
…..Adaptability remains the ace for fitting into the future of work with ease
Learn Systems Thinking
• A system is an entity
which maintains its
existence through the
mutual interaction of its
parts
• Know exactly where
your piece fits in the
overall puzzle
Future of Work in the Public Sector: Ace toolkit
Focused &
Resilient
Curiosity
Chains of overlapping initiatives, enablers, the tricks, the
culture, …eye openers…
you only see them when you watch out for them
Proactive
Don’t get caught napping,
be part of creating the change Observant
Only the sufficiently discerning see and
understand the trends and implications
Courageous
Dare to stand out, challenge even
your own assumptions, no linear
thinking
Be Curious
“Millions saw the apple fall but only
Newton asked why”
-Bernard Brunch
Be Proactive
“Being proactive is the foundation of other
habits” -Stephen R. Curvy
Be Observant
““Learn to see what you are looking at.”
― Christopher Paolinice
Notice what goes on, keep pace with
events, trends, and feelings and share observations in
ways that create “ a pull situations”
Conclusion
“Let’s be honest, remote work is
here to stay. I don't think we're
ever going to go back to how it
was two years ago full time.”
–Grace Lee
WORKFORCE TALENT STRATEGY_BUILDING THE PUBLIC WORKFORCE OF THE FUTURE.pdf
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WORKFORCE TALENT STRATEGY_BUILDING THE PUBLIC WORKFORCE OF THE FUTURE.pdf

  • 1. WORKFORCE TALENT STRATEGY BUILDING THE PUBLIC WORKFORCE OF THE FUTURE Prof. Abiodun H. Adebayo Vice-Chancellor Covenant University,
  • 2. OUTLINE Overview of global public workforce Structuring of business talent workforce in today's evolving era Global demographic: Workforce trends and talent development in the public workforce Dimensions of the future of work Global workforce strategies fostering human capital development The use of technology to shape the future public workforce
  • 3. Overview of Global Workforce Region Workforce Total (In Thousand) Arab World 137,364.01 Central Europe and Baltics 48,913.94 East Asia and Pacific 1,278,273.76 Europe and Central Asia 435,245.63 Latin America and Caribbean 302,258.73 Middle East and North America 336,495.79 Sub-Saharan Africa 447,495.79 Nigeria 64,479,317 Source: World Bank Data, 202https://data.worldbank.org/indicator/SL.TLF.TOTL.IN2
  • 4. Overview of Global Public workforce
  • 5. Impact of Global Demographic and Workforce Trends on Talent Development The oldest millennials will turn 50yrs by 2030 693 Million + Baby Boomers will reach retirement Age in the next decade 36,000+ people turns 55 yrs daily 40% millennials making up the workforce between 2022-2030 GenZ makes up 26% of the global population
  • 6. Demographic Shift Conts. The country’s population and labor force are experiencing a marked ageing process. The “baby boom” generation reaches state pension age Older workers will need to learn new skills and work for longer. The shortage of a human workforce in a number of rapidly-ageing economies will drive the need for automation and productivity.
  • 7. Structuring Talent Workforce Planning in Today’s Evolving Era In the era of automation, organizations must understand the blueprint of their current workforce in order to build future-ready teams. Strategic workforce planning helps organisations understand their workforce dynamics and evolve to meet their long-term needs.
  • 8. STRUCTURING OF BUSINESS TALENT WORKFORCE IN TODAY'S EVOLVING ERA Organizations should identify their optimal workforce mix and tailor their investment to suit. Right blend of human and machine effort to drive the business forward. Strategizing recruitment and reskilling plans well in advance taking into consideration the workforce mix. Adoption of HR transformation analytics.
  • 9. Structuring Talent Workforce Planning in Today’s Evolving Era Cont’s Talent Workforce planning helps organisations to be in a future-ready state, by enabling them to: Have a good hold of the current workforce scenario Be well informed of possible future workforce gaps, facilitating them to strategize gap fulfilment and avoid the probable revenue losses due to those gaps Devise a comprehensive action plan on efficiently utilizing the various workforce types to drive maximum productivity Be well aware of the overtime changes in workforce dynamics and reasons for those changes Design and implement optimal reskilling strategies in line with the changing requirements, at the same time as providing optimal career pathways to their workforce
  • 10. Redefined Work, Workforce and Workplace in the Technology Era What will the workforce of the future look like? Emerging technology, and the changing demands of how and where we work, will all impact what jobs will be in demand, and what the evolution of those jobs and how we do them will look like.
  • 11. Redefined Work, Workforce and Workplace in the Technology Era Cont’s
  • 12. Redefined Work, Workforce and Workplace in the Technology Era Cont’s Source: Deloitte Analysis 2021
  • 13. Workforce in the Digital Era They are Data- driven Working with artificial intelligence, machine learning, and robots They respect, expect, and understand the value of “good jobs”. They are committed to advances in equity and the environment
  • 14. Workplace: The Paradigm shift Organizations are now able to orchestrate a range of options as they reimagine workplaces, from the more traditional colocated workplaces to those that are completely distributed and dependent on virtual interactions. Source: Deloitte Analysis 2021 Workplace: The Paradigm shift
  • 15. DIGITAL WORKPLACE The 8 building blocks of a digital workplace • Vision: Value propositions for the digital workplace. • Metrics: Result, benchmarks, value and ROI. • Strategy: Blueprint for effective execution. • Processes: Focus on augmenting dynamic, creative & non-routine work. • Information: Data & content delivered in context. • Technology: Mobile, cloud analysis, AI, content & collaboration services. Business Alignment People Alignment IT Alignment • Employee experience (Smart work spaces, Participation and contribution etc). • Organizational change (Culture & structure, Skills and competencies, Governance etc). DIGITAL WORKPLACE The 8 building blocks of a digital workplace
  • 16. Global Workforce Strategies that foster Human Capital Development
  • 17. Global Workforce Strategies that foster Human Capital Development Cont’s Improve education for the workforce Provide a work culture that encourages creativity Divide labour into specialized niches Hire a diverse workforce Provide ongoing coaching and mentoring
  • 18. Influence of Technology (automation and Artificial Intelligence) on work and place of Work Encouraging innovation and creativity Streamlining repetitive processes with automation Manage cost savings with remote work Improve employee productivity and satisfaction The ability to better serve customers. The opportunity to tap into non-local talent.
  • 19. Frontier Technologies that redefine the work, the workforce and Workplace Robotics Artificial Intelligence 5G Internet of Things Drone Gene editing Big data 3D printing Blockchain
  • 20. Potential Replacement of workforce by Technology Jobs will be divided between man and machine Advanced robotics and artificial intelligence will widen the range of tasks/jobs that machines can perform. Therefore, more employees will be displaced. Workers performing similar tasks, for whom the machines can substitute will also be replaced by machine. HOWEVER, The new automation will eliminate millions of jobs and create new jobs for persons who can complement the automation
  • 21. Automated World of Work • In this transformative age of technology, automation and ‘thinking machines’ are replacing human tasks and jobs, and changing the skills that organisations are looking for in their people. • With these changes in work, competition for the right talent is fierce. And ‘talent’ no longer means the same as ten years ago. • The public sector in Nigeria still needs to be awake to the reality of technology • This is not a time to sit back and wait for events to unfold, rather the work, worker and workplace have to be prepared for the future.
  • 22. Big shifts as companies race to replace structured hierarchies with agile networks of teams empowered to take action. Business executives and Managers are looking for predictive analytics tools to help make better decisions Human capital management is becoming increasingly data-driven Visible end to life long careers and need for continuous learning. HR has become a very active area for AI and is beginning to undergo AI enabled transformation in HR business processes. The use of technology to shape the future of public workforce Artificial Intelligence and the world of work
  • 23. Artificial Intelligence and the world of work
  • 24. Would Digital Technology inevitably mark the end of Large companies The large companies will be affected, but technology will not end it. Large companies would: • adopt and deploy these digital technology to warp speed. • Move thousands of employees from the office and factory to home • rejigger supply chains, through e-commerce channels, and leverage AI to unearth smarter operations
  • 25. Would Digital Technology inevitably mark the end of Large companies Cont’s ______________________ If technology firms like Amazon, Apple, Alphabet Inc., Microsoft, Samsung Group, Meta Platforms among others are growing and becoming bigger, other large companies too can leverage technology ____________________
  • 26. Future of work Middle management will have different responsibilities. FUTURE OF WORK Employee data collection will expand Upskilling and digital dexterity will outweigh tenure and experience. Remote work-life balance will reveal challenges. Smart machines will be our colleagues
  • 27. Key Concerns About the Future of Work Impact of Artificial intelligence Automation of work and jobs Fear of singularity uncertainty Ambiguity Changing model of work and work structures Machine learning Robots as coworkers Is this Evolutionary or transformational Unbridled complexity
  • 28. READINESS TOOLKIT Multiskilling Digital Literacy Adaptability Agility Enterprise & entrepreneuri al Resilience Creativity ”The future belong to those who learn skills and combine them in creative ways’’ Robert Green Future Work Readiness toolkit
  • 29. Core Skills for the Future Critical thinking Problem solving Adaptability & Flexibility Communication Leadership Innovation and Creativity Agile & Resilien t CORE SKILLS
  • 30. • Analytical thinking and innovation. • Active learning and learning strategies. • Complex problem- solving. • Critical thinking and analysis. • Creativity, originality and initiative. Core Skills for the Future The World Economic Forum identifies the following top five skills for the workforce of 2025
  • 31. What Public Sector Needs to do
  • 32. Keeping pace with future!!! You can’t stop the waves from coming but you can learn how to surf. Only the Malleable can surf the turbulence inherent in the future career or job. They glide through while others struggle on.
  • 33. Adaptability Responds to change with a willingness to learn new ways to accomplish work objectives ... “Ability to learn quickly and leverage a flexible mind-set in response to shifting dynamics, adversity, and/or change” ….Nick Horney
  • 35. Adaptability Compass Figuring out how to thrive in the world …..Adaptability remains the ace for fitting into the future of work with ease
  • 36. Learn Systems Thinking • A system is an entity which maintains its existence through the mutual interaction of its parts • Know exactly where your piece fits in the overall puzzle
  • 37. Future of Work in the Public Sector: Ace toolkit Focused & Resilient Curiosity Chains of overlapping initiatives, enablers, the tricks, the culture, …eye openers… you only see them when you watch out for them Proactive Don’t get caught napping, be part of creating the change Observant Only the sufficiently discerning see and understand the trends and implications Courageous Dare to stand out, challenge even your own assumptions, no linear thinking
  • 38. Be Curious “Millions saw the apple fall but only Newton asked why” -Bernard Brunch
  • 39. Be Proactive “Being proactive is the foundation of other habits” -Stephen R. Curvy
  • 40. Be Observant ““Learn to see what you are looking at.” ― Christopher Paolinice Notice what goes on, keep pace with events, trends, and feelings and share observations in ways that create “ a pull situations”
  • 41. Conclusion “Let’s be honest, remote work is here to stay. I don't think we're ever going to go back to how it was two years ago full time.” –Grace Lee