Elizabeth james 20151201

110 Pilot Knob Loop, Stafford, VA 22554540.846.4968eli.j.finley@gmail.com
Elizabeth James
Summary
Service focused, technically skilled and hardworking professional with 10+ years’ experience
functioning within the roles of Management and as an Executive Assistant. I possess mastery skills
in documentation and process flow. Detail oriented with exceptional internet research and
development skills, interpersonal, and communication skills, serving as a leader and team player. I
am well versed in the appropriate handling of sensitive, confidential issues with the ability to
analytically and systematically solve problems in a timely manner and produce executive-level
reports using various software platforms.
Hard Skills:
 Secret Clearance
 Familiar with DoD environment
 Current Notary License
 MS Office Suite
 Project, Publisher
 Visio, Mainframe
 Adobe
 Lotus Notes
 Outlook
 Kronos
 Project Management
 Internet research
 Telecommunication
 Spreadsheet/Graphing
 Training & Development
 configuration documentation
 Completed Level 1 AT Awareness Training
 iPerms
 IAT Level 1 IA
 TOPMS
Experience
02/2014 – Present G Cubed Technology Inc.: Chief of Chaplains
Office- Pentagon
Fredericksburg, VA
Personnel Specialist:
 Prepare Cost Analysis for quarterly PER Conference
 Process RFO requests for release
 Process RFO Amendments and Revocations
 Administrator for the Personnel Portal
 Provide Personnel Portal Training to CPM’s during the onboarding process
 Upload routine and board documents into iPerms
Achievements: Created the training manual for the newly developed Personnel Portal. Developed the Cost
Analysis Worksheet for all PER Conference planning. Created a work tracking system for the Chaplains in the
PER division of DACH.
04/2014 – Present G Cubed Technology Inc. Fredericksburg, VA
Operations, Business Development, Executive Assistant
 Acting intermediary for the CEO.
 Draft, implement, and maintain all business governing documents for the company.
 QA all documents as they pertain to the business and or employees.
 Develop and conduct quality training observations; while developing individual and team goals.
 Develops brochures or other print or electronic ads for the marketing of corporate services.
 Responsible for sourcing, recruitment, and orientation.
 Demonstrate knowledge of and supports mission, vision, value statements, standards, policies and
procedures, operating instructions, confidentiality standards, and the code of ethical.
 Conducted Database Management generating reports and metrics for management decisions.
 Conduct and present employee investigations.
 Prepared written reports, briefing materials, and correspondence.
 Maintain schedule management for the CEO.
 Maintain all office equipment and supplies
Achievements: Established teaming agreements and business relationships with companies that we are
currently pursuing contracts with. Successful submission of CVE, 8(a), SWaM Certifications.
03/2014 – 04/2014 Telnet Inc. Rockville, MD
Task Manager
 30 Day Contract
 Maintaining records and logs (including, but not limited to phone, drawing, sketch, contract, etc)
 Developing, monitoring and evaluating reports
 Developing and following project timeline schedule
 Preparing and archiving meeting minutes
 Conducted daily team meetings
 Created site inventory sheets
 Participating in subcontractor and owner meetings
 Preparation and delivery of close out manuals
 Create training/ job aids for completed deliverables
Achievements: Developed job aids used by customer for training and development.
09/2013- 12/2013 Robert Half International Alexandria, VA
Nth Works: Logistics/ Project Management
 Worked with developers to iteratively improve existing internal tools, reported anomalies to
senior management.
 Used spreadsheets to model processes and association tables.
 Created Power Point tutorial presentation for Purchasing Department for new processes.
 Worked with Purchasing Dept. for scheduling and deliveries of equipment and services.
 Processed RMA’s.
 Acted as liaison between customers and production team directing the planning, production, and
management of assembly parts. (Ficosa, Toyota, GE Service, and Bose).
 Supervised project teams, including management for resources physical and virtual.
 Experience utilizing PRP, MRP, and inventory lists applicable to forecasting/ planning.
 Made real time logistical decisions to ensure maximum production and smooth operation.
Signature Healthcare LLC: Payroll
 Liaison between Payroll, AP, Risk Management creating strategic planning, payroll deduction
tied to facility, and IT communications tools between HR Reps.
 Conducted research of open invoices vs. facility
 Created an Excel Payroll Deduction tracking sheet.
 Created Visio tutorial of Payroll deduction process to assist with user support.
 Managed the IT services supporting payroll for 90 facilities; 200+ employees.
Achievements: Created a tracking system for GE Service parts manufacturing process and inventory saving a
week on production time. Created a more efficient excel tracking sheet decreasing updating time by 50%.
01/2013 – 08/2013 UPS Airport Louisville, KY
Frontline HUB Operations Supervisor
 Manage the safety, load quality, and production of 10-15 unionized employees.
 Participated in new hire, safety conduct, and quality training observations; while developing
individual and team goals.
 Conducted Database Management generating reports and metrics for management decisions.
 Established and utilized logistical planning software. (ie. EHUB, Hubcam, Airhub)
 Prepared written reports, briefing materials, and correspondence.
Achievements: Developed an employee training program; allowing employees to be involved training process
resulting in employee awareness and participation.
03/2012 – 08/2012 Option-1 Title & Escrow Woodbridge, VA
Assistant Account Executive/ Assistant Processor
 Examined documents and conducted settlements for real estate needs including organizing and
arranging legal documentations.
 Acknowledged and distinguished sale of property based on Foreclosure, Shortsale, and
Bankruptcy.
 Performed customer service duties by resolving issues related to title of respective properties.
 Understand the history of title of respective properties including judgment and lien holder.
 Types limited correspondence, forms, reports and charts in draft form for review by senior staff.
Achievements: Maintained an average of 6 closings a week, brought in 4 new clients, and broadened our
network by attending BNI meetings weekly increasing the company’s portfolio by 5%
03/2011 – 09/2011 LKQ: Greenleaf Acquisitions Dumfries, VA
Accounting: Payable & Receivable
 Updated, processed COD and charge transactions for accounts nationwide.
 Completed all in house sales, returns, credits for both in house and external customers.
 Processed drivers manifests daily. (Collected monies, cross referencing orders and driver routes.)
 Ran mid-day and end of day reports of credit cards, checks, and cash transactions; and
reconciliations.
 Monitors and orders office supplies
 Supports office Xerox machines (orders toner, submits work orders when necessary, and
adds/deletes users for scanning/emailing function).
Achievements: Recovered $50k in collections.
09/2010 – 04/2012 Student Stafford, VA
Student
 Attended the NOVA Woodbridge campus; Criminal Justice degree program with a concentration
in IT
 Seminary program
10/2007 – 09/2009 GEICO Fredericksburg, VA
Payment Recovery Specialist / Commercial Auto Rep
 Daily duties: reviewed and processed 7-10 claims worthy of recovery within database of 300+.
Maintained follow-up every 30 days or as needed.
 Performing basic legal research of court documents or court records
 Sent, received, reviewed confidential legal documentation; ie. Police reports, DMV record,
attorney statements for classification of fault.
 Negotiated payment recovery or comparative negligence with Attorneys, insurance companies, or
collection agencies via the Nation-wide Arbitrations and Federal Government Claims Forums
representing GEICO and the Policy holder.
 Disbursed awards from direct recoveries, arbitration payouts, and third-party checks.
Achievements: Maintained a 95% success rate in Arbitration Forums; increasing Policy Holder retention.
Education
01/2016 University of Phoenix Arlington, VA
Criminal Justice/Information Technology
 2018
09/2011 – 04/2012 NOVA Woodbridge, VA
Criminal Justice
2002 Fountain Valley H.S Fountain Valley, CA
 Diploma
References:
References are available on request.

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Elizabeth james 20151201

  • 1. 110 Pilot Knob Loop, Stafford, VA 22554540.846.4968eli.j.finley@gmail.com Elizabeth James Summary Service focused, technically skilled and hardworking professional with 10+ years’ experience functioning within the roles of Management and as an Executive Assistant. I possess mastery skills in documentation and process flow. Detail oriented with exceptional internet research and development skills, interpersonal, and communication skills, serving as a leader and team player. I am well versed in the appropriate handling of sensitive, confidential issues with the ability to analytically and systematically solve problems in a timely manner and produce executive-level reports using various software platforms. Hard Skills:  Secret Clearance  Familiar with DoD environment  Current Notary License  MS Office Suite  Project, Publisher  Visio, Mainframe  Adobe  Lotus Notes  Outlook  Kronos  Project Management  Internet research  Telecommunication  Spreadsheet/Graphing  Training & Development  configuration documentation  Completed Level 1 AT Awareness Training  iPerms  IAT Level 1 IA  TOPMS Experience 02/2014 – Present G Cubed Technology Inc.: Chief of Chaplains Office- Pentagon Fredericksburg, VA Personnel Specialist:  Prepare Cost Analysis for quarterly PER Conference  Process RFO requests for release  Process RFO Amendments and Revocations  Administrator for the Personnel Portal  Provide Personnel Portal Training to CPM’s during the onboarding process  Upload routine and board documents into iPerms Achievements: Created the training manual for the newly developed Personnel Portal. Developed the Cost Analysis Worksheet for all PER Conference planning. Created a work tracking system for the Chaplains in the PER division of DACH.
  • 2. 04/2014 – Present G Cubed Technology Inc. Fredericksburg, VA Operations, Business Development, Executive Assistant  Acting intermediary for the CEO.  Draft, implement, and maintain all business governing documents for the company.  QA all documents as they pertain to the business and or employees.  Develop and conduct quality training observations; while developing individual and team goals.  Develops brochures or other print or electronic ads for the marketing of corporate services.  Responsible for sourcing, recruitment, and orientation.  Demonstrate knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical.  Conducted Database Management generating reports and metrics for management decisions.  Conduct and present employee investigations.  Prepared written reports, briefing materials, and correspondence.  Maintain schedule management for the CEO.  Maintain all office equipment and supplies Achievements: Established teaming agreements and business relationships with companies that we are currently pursuing contracts with. Successful submission of CVE, 8(a), SWaM Certifications. 03/2014 – 04/2014 Telnet Inc. Rockville, MD Task Manager  30 Day Contract  Maintaining records and logs (including, but not limited to phone, drawing, sketch, contract, etc)  Developing, monitoring and evaluating reports  Developing and following project timeline schedule  Preparing and archiving meeting minutes  Conducted daily team meetings  Created site inventory sheets  Participating in subcontractor and owner meetings  Preparation and delivery of close out manuals  Create training/ job aids for completed deliverables Achievements: Developed job aids used by customer for training and development. 09/2013- 12/2013 Robert Half International Alexandria, VA Nth Works: Logistics/ Project Management  Worked with developers to iteratively improve existing internal tools, reported anomalies to senior management.  Used spreadsheets to model processes and association tables.  Created Power Point tutorial presentation for Purchasing Department for new processes.  Worked with Purchasing Dept. for scheduling and deliveries of equipment and services.  Processed RMA’s.  Acted as liaison between customers and production team directing the planning, production, and management of assembly parts. (Ficosa, Toyota, GE Service, and Bose).  Supervised project teams, including management for resources physical and virtual.  Experience utilizing PRP, MRP, and inventory lists applicable to forecasting/ planning.  Made real time logistical decisions to ensure maximum production and smooth operation.
  • 3. Signature Healthcare LLC: Payroll  Liaison between Payroll, AP, Risk Management creating strategic planning, payroll deduction tied to facility, and IT communications tools between HR Reps.  Conducted research of open invoices vs. facility  Created an Excel Payroll Deduction tracking sheet.  Created Visio tutorial of Payroll deduction process to assist with user support.  Managed the IT services supporting payroll for 90 facilities; 200+ employees. Achievements: Created a tracking system for GE Service parts manufacturing process and inventory saving a week on production time. Created a more efficient excel tracking sheet decreasing updating time by 50%. 01/2013 – 08/2013 UPS Airport Louisville, KY Frontline HUB Operations Supervisor  Manage the safety, load quality, and production of 10-15 unionized employees.  Participated in new hire, safety conduct, and quality training observations; while developing individual and team goals.  Conducted Database Management generating reports and metrics for management decisions.  Established and utilized logistical planning software. (ie. EHUB, Hubcam, Airhub)  Prepared written reports, briefing materials, and correspondence. Achievements: Developed an employee training program; allowing employees to be involved training process resulting in employee awareness and participation. 03/2012 – 08/2012 Option-1 Title & Escrow Woodbridge, VA Assistant Account Executive/ Assistant Processor  Examined documents and conducted settlements for real estate needs including organizing and arranging legal documentations.  Acknowledged and distinguished sale of property based on Foreclosure, Shortsale, and Bankruptcy.  Performed customer service duties by resolving issues related to title of respective properties.  Understand the history of title of respective properties including judgment and lien holder.  Types limited correspondence, forms, reports and charts in draft form for review by senior staff. Achievements: Maintained an average of 6 closings a week, brought in 4 new clients, and broadened our network by attending BNI meetings weekly increasing the company’s portfolio by 5% 03/2011 – 09/2011 LKQ: Greenleaf Acquisitions Dumfries, VA Accounting: Payable & Receivable  Updated, processed COD and charge transactions for accounts nationwide.  Completed all in house sales, returns, credits for both in house and external customers.  Processed drivers manifests daily. (Collected monies, cross referencing orders and driver routes.)  Ran mid-day and end of day reports of credit cards, checks, and cash transactions; and reconciliations.  Monitors and orders office supplies  Supports office Xerox machines (orders toner, submits work orders when necessary, and adds/deletes users for scanning/emailing function). Achievements: Recovered $50k in collections.
  • 4. 09/2010 – 04/2012 Student Stafford, VA Student  Attended the NOVA Woodbridge campus; Criminal Justice degree program with a concentration in IT  Seminary program 10/2007 – 09/2009 GEICO Fredericksburg, VA Payment Recovery Specialist / Commercial Auto Rep  Daily duties: reviewed and processed 7-10 claims worthy of recovery within database of 300+. Maintained follow-up every 30 days or as needed.  Performing basic legal research of court documents or court records  Sent, received, reviewed confidential legal documentation; ie. Police reports, DMV record, attorney statements for classification of fault.  Negotiated payment recovery or comparative negligence with Attorneys, insurance companies, or collection agencies via the Nation-wide Arbitrations and Federal Government Claims Forums representing GEICO and the Policy holder.  Disbursed awards from direct recoveries, arbitration payouts, and third-party checks. Achievements: Maintained a 95% success rate in Arbitration Forums; increasing Policy Holder retention. Education 01/2016 University of Phoenix Arlington, VA Criminal Justice/Information Technology  2018 09/2011 – 04/2012 NOVA Woodbridge, VA Criminal Justice 2002 Fountain Valley H.S Fountain Valley, CA  Diploma References: References are available on request.