1.
Ella Luckett
186 Jefferson Street, Apt 2R (917) 495-1770
Brooklyn, NY 11237 luckett.ella@gmail.com
Skills Summary
Inspirational team leader; Positive, listening based coaching, Stronginterpersonal communication;Process
problem solving, Training and development, Educational programdesign; Recruitment and enrollment in a
mission based organization, Strongorganizational, prioritization skills, time management skills; Word, Excel,
Quickbooks,Squarespace,Quicklearner of programsand software.
Education
CertificationinPositive Psychology 2016
TheFlourishingCenter
Writingfor the Weband SocialMedia 2016
NYU
Coachingin LeadershipManagement,andSalesTraining 2011
Fido Communications
Bachelorof Arts 1998
Universityof California,Santa Cruz,Major:Psychology,dance
Relevant Experience
Business Manager, Founder
Jai YogaArts, Brooklyn, NY 2011 – 2016
Start Up
 Fast pacedexecutionof complete business set up.Team recruitment, website and media design,
softwareimplementation, processandproceduredevelopment
Recruitment
 Complete OnboardProcessingfor20 employee company
 Wrote recruiting publications,received and tracked resumes, followedup withcandidates,
scheduledappointments, conductedinterviews
 Maintained spreadsheets of employment history, reviews and pay raises
 Managed payroll HRcompliance;ADP,Paychex
 Managed employee schedulingsoftware
Team Leadership
 Providedteam coachingin flow process,andpositive customerservice
 Led inspirational skill enhancement sessions
 Inspiredteam connectionthroughgroupwork
CustomerService
 Worked closely with management team to serve customers’ needs andprocessfeedback

2.
Ella Luckett
 Created multi-staged client engagement andretention model – using online formsand step by step
processes,designed for client comfortability and confidencein usingourproduct
 Prioritized positive client experience
 Inspiredstaff and clients with a distinct, welcomingatmosphere
Writing
 Wrote monthly essays to inspire andmotivate employees
 Authored100+ pagecoursecurriculum
BusinessNavigation
 Worked closely with management and business team toobserve trends and make strategic sales
and productdecisions
 Observed trendsand evaluated reportsto inform decision making
 Oversee Strategy andResults delivery
Marketing
 Website creation andmaintenance
 Social media marketing
 Designed print and online marketing material
Administrative
 HRCompliance, Onboardingprocess, Payroll management
 Accounting:(Quickbooks,Excel)
 Employee scheduling:(36classes per week, 18 teachers)
PartnershipCoordinator
Green Mountain Energy, NewYork City 2010-2013
 Coordinated withsmall business ownersforpromotional events
 Devised incentive programs fora mutually beneficial return forboth businesses
Lead Generation Representative, Team Lead
ETI Sales Support 2006-2009
 Outgoingcall center Businessto Business lead generation representative
 Learned variousproductsand servicesin orderto assess the viability ofpotential clients
 Set appointments and managed database with detailed notes
Recruitment and Human Resources Assistant
Moss Adams, LLC 1998-2001
 SupportedChief Recruitment Officer
 Wrote and published recruitingmaterial foronline publications
 Maintained spreadsheets of employee material acquisition, andmulti-part interview process
 Pre-screenedresumes, and scheduledinterviews
 Organizednew employee files and spreadsheet
 Arrangedcollege recruitment fair participation
Notable Accomplishments
FeaturedSpeaker
YogaAllianceLeadership Conference. 2011

3.
Ella Luckett
Topic:Psychologyofthe Student
Community Organizer
Off the Mat Into theWorld 2008
Lead the communityin raising Five Thousanddollars forthe CambodianChildren’s fund.
Interests
Hiking, Travel, Theater, Dance,Yoga
Referencesprovidedupon request.