Business Principles, Tools, and Techniques in Participating in Various Types...
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Measuring for success - Monitoring incentives performance
1. Measuring for Success โ
Monitoring Incentives
Performance
ELLEN HARPEL, SMART INCENTIVES
C2ER ANNUAL CONFERENCE
JUNE 2017 โ DENVER, CO
2. About us
โฏBusiness Development Advisorsโจ
is an economic developmentโจ
consulting ๏ฌrm
โฏSmart Incentives helps communitiesโจ
make sound decisions โจ
throughout the incentives process
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3. Economic development
and incentives
โฏWhy do we use incentives? To achieve our communityโs economic
development goalsโจ
โฆโฏ Jobs
โฆโฏ Business Development
โฆโฏ Investment
โฆโฏ Downtown revitalization
โฆโฏ Brown๏ฌeld redevelopment
โฆโฏ Quality of life and quality of place
โฆโฏ Strengthen tax base
โฏIncentives are not just about winning a deal. Smartย incentive use is
always connected to a larger economic development strategy.
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5. Effectiveness & accountability
โฏWhat are we getting out of our incentives spending?
โฆโฏ Is the incentive helping us meet our economic development
objectives?
โฆโฏ Did the bene๏ฌts outweigh the costs?
โฆโฏ How could our incentive program design or administration be
improved?
โฏReporting is a critical part of accountability
โฆโฏ Collaborative approach to evaluation โ and reporting
โฆโฏ Using reporting to improve decision making, not punish/get punished
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7. Selecting performance metrics
โฏJobs & investment remain the
dominant metrics โ regardless
of program type or intent
โฏNeed for new metrics beyond
jobs and investment tallies
โฏSeeking metrics that indicate
opportunity and prosperity for
targeted businesses and
residents resulting from
economic development
program activities
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8. What makes a good
metric?
โฏOutcome-oriented
โฆโฏ Based on economic
development strategy
โฆโฏ What are you trying to achieve?
โฏBut with reasonable a
connection to program inputs
โฆโฏ Logic model to demonstration
the linkages
โฏData availability
โฆโฏ Appropriate timeframe
โฆโฏ Reasonable cost to obtain
โฆโฏ Data quality/validity
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9. โฏTo identify ways that
economic and workforce
development programs
can safely and securely
access administrative data
to support rigorous policy
analysis and program
evaluation.
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State Data Sharing Initiative
www.statedatasharing.org