About Concur

1. About Concur

2. Concur Helps
Companies and
Employees Control
Costs and Save Time
Make the most Over half of the Fortune 500 use Concur® solutions. Successful organizations know
exactly how much they spend and constantly find ways to cut time and costs from their
business practices.
of your time with Concur automates and manages travel booking and expense reporting in an easy-to-use,
integrated: all-in-one system that simplifies your travel and expense process. More than 18 million
people in over 100 countries use Concur products and services to streamline their travel
and entertainment (T&E) expenses. Our adaptable, integrated solutions allow you to:
Pre-trip approval • Improve accuracy – eliminate re-keying expense information into other
Travel booking financial systems
Expense management • Pay cards and employees faster – employees appreciate quick repayment
• Reduce costs – automation lowers transaction and processing costs
Invoice automation
• Save time – travel data automatically populates expense reports
Vendor, employee and card
• Improve insight – with timely visibility into spend
payments
• Enforce policies – encourage employee policy compliance
Expense report auditing
• Eliminate paper – with online processing and e-receipts
Intelligent reporting • Increase productivity – with the Concur mobile app for smartphones and tablets
Mobile apps With T&E expenses accounting for about 10 percent of an organization’s operating costs
Extended support services (the second greatest expense after payroll1), it’s no surprise our solutions allow clients to
achieve a 242 percent return on their investment.2
Take control of spend
Companies that choose Concur easily save time and money—from travel procurement
to payment and reporting. Employees adopt a single, seamless solution for travel
booking and expense reporting, while organizations stay in complete control of
their expenses.

3. Easy-to-use, adaptable solutions for smarter travel and expense
management—in the office and on the road
Our unique end-to-end approach increases visibility into Using advanced fare-search capabilities, we deliver relevant
employee expenses; it helps organizations globally enforce in-policy travel content to meet your travelers’ and organization’s
policies and monitor vendor compliance. Concur offers reporting needs. We provide access to: multiple Global Distribution
tools that provide clear insight into how your company and Systems (GDS); exclusive direct connects; and corporate
employees spend their travel and expense budgets. discounted and Internet-only fares—and deliver it all in a
consumer-centric single view. The broad selection of travel
A history of innovation choices (based on defined corporate policies and individual
We drive down the cost of doing business—and have for nearly traveler preferences) eliminates guess work and encourages
20 years. We help ensure corporate travel is booked within employee compliance.
policy (even before a trip is taken) and reconcile expenses after TripIt – a mobile travel organizer
travel is completed. We eliminate the need to track and manage
TripIt makes millions of travelers’ lives easier by automatically
paper receipts; instead, electronic receipts—from airlines, rail,
organizing all travel information into one place—no matter
hotels and car rental companies—are delivered directly into
where you booked it. Simply forward travel confirmation
expense reports.
emails to plans@tripit.com and TripIt combines transportation,
With the Concur mobile app, employees can book flights, accommodation, dining and entertainment reservations into a
reserve hotels or schedule a taxi. They can create, submit and single smart itinerary. You can access your itinerary on your
approve expenses directly from their smartphone or tablet, mobile device, calendar, or online and share it with others.
and stay informed with their own personal travel assistant from
For even greater peace of mind, TripIt® Pro acts like a personal
TripIt®. Our systems adapt to individual employee preferences
travel assistant that keeps travelers in the know. The app gives
and scale to meet companies’ needs—big and small. The
you updates on flight status and alternate flights, tracks all
Concur on-demand services process over $55 billion in T&E
frequent-traveler points, and monitors eligible flights for fare
spend a year.
refunds. Best of all, itineraries in TripIt Pro can be imported
We boast a client retention rate of over 95 percent. With this into the Concur expense management solution, which saves
kind of statistic, it’s no wonder we lead the industry in travelers time and improves reporting and insight. TripIt® for
client satisfaction. Business is an easier way for companies to organize office
travel, track travel calendars, and monitor whether travel dollars
Solutions for you are spent wisely.
We can help companies of any size save money and cut the time
involved in expense management and business travel.
Integrated Travel and Expense Management
We integrate travel and expense management into one single Concur on Your Mobile Device
system that’s tailored to your business. Our industry-leading We make business travel easier.
technology combines itinerary data captured at the time Concur includes mobile travel and
of booking, corporate card charges employees incur, and expense management capabilities
e-receipts captured directly from suppliers. These secure for Android™, BlackBerry®, iPhone®
transactions automatically populate the Concur expense and iPad® devices (at no extra cost).
management solution. This flexibility gives employees
the power to manage their travel
Travel itineraries and track expenses on
We have a leading Web-based and mobile travel-booking solution the go.
that provides global travel content in one tool. Employees are
empowered to make decisions within their corporate travel
policy—choices that help save money.
www.concur.com

4. Expense VALUE-ADDED SERVICES
We deliver a Web-based and mobile solution that streamlines and automates
the entire expense-reporting process. With our solution, managers can easily
review, approve, process and audit expense reports; they have control and Concur® Business Intelligence: Provides
visibility into T&E spend. With little time and effort, employees can create automated reporting and analysis tools so
and submit accurate, in-policy expense reports. companies can improve insight into spend.
As a Web-based and mobile solution, Concur requires no hardware or Concur® Audit Services: Verify and
software to install or maintain and no expensive software licenses, substantiate your employees’ expense
upgrades or IT support. receipts and ensure the appropriate level of
Open Booking compliance and control—while you reduce
your processing costs.
Employees often need to book travel segments outside the corporate
program, such as reservations for conference hotels or client visits. You can Concur® Expense Pay: Pay credit cards
import these details into the solution and provide a consolidated itinerary and reimburse employees automatically—
to the employee (and total spend visibility to the organization). according to your schedule—to help control
cash flow and optimize rebates.
Trusted around the globe
Concur® Invoice Management: Process
We are meeting the demands of our international client base through world-
supplier payment requests with an end-to-
class support, global functionality and relentless innovation. We’ve had
end solution that eliminates paper and
extensive experience and demonstrable success implementing our adaptable
reduces costs.
solutions for multinational corporations and small businesses.
Concur® User Support Desk: Provides
supplemental support directly to your
1. PayStream Advisors, Travel & Expense Management Benchmarking: Improving T&E employees so they have reliable,
Processes through Automation, 2011 24x7 support.
2. Forrester Consulting, The Total Economic Impact of Concur Travel And Expense
Management, 2010 Concur® Service Administration: Helps
manage the specific configuration of your
solution—from staying abreast of new
features and updates to taking control of
day-to-day system maintenance.
Concur® Locate & Alert: Find and
communicate with employees during routine
or unplanned circumstances—regardless
of how or if travel is booked. Location
is based on profile, travel plans booked
through Concur or shared with TripIt Pro,
and check-ins on the Concur mobile app.
About Concur
Concur is a leading provider of integrated travel and expense management solutions. Our adaptable
Web-based and mobile solutions help companies and their employees control costs and save time.
Learn more at www.concur.com
©2012 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies. All other company and product names are the property of their respective manufacturers.
Specifications and other details listed are accurate as of printing, but may change without notice. BR C ABOUT NA 2012/08