These slides - based on the webinar featuring Steve Brasen, managing research director at leading IT analyst firm Enterprise Management Associates (EMA) - highlight key results from recent primary research on the state of desktop virtualization adoption and utilization. Topics covered are: - Current adoption rates of desktop virtualization technologies across industry verticals and horizontals - How desktop visualization impacts and is impacted by emerging requirement for workforce mobility - The primary attractions and deterrents to desktop virtualization adoption - Which desktop virtualization technologies and configurations are yielding the best balance of cost with performance - Quantifying the value and benefits of desktop virtualization adoption

1. Steve Brasen
Managing Research Director – Systems Management
Enterprise Management Associates
Desktop Virtualization:
Emerging Requirements & Solutions
August 11, 2015

2. Today’s Presenter
Slide 2 © 2014 Enterprise Management Associates, Inc.
Steve Brasen – Managing Research Director
Steve's career at EMA follows 20 years of “in-the-trenches”
experience in IT systems support, engineering, and
management for high-technology, telecommunications, and
financial institutions. Steve's primary focus areas at EMA
include endpoint systems management, desktop virtualization,
mobile management and data center infrastructure
management.

3. Logistics for Today’s Webinar
Slide 3 © 2014 Enterprise Management Associates, Inc.
Questions
• An archived version of the event
recording will be available at
www.enterprisemanagement.com
• Log questions in the Q&A panel located
on the lower right corner of your screen
• Questions will be addressed during the
Q&A session of the event
Event recording

4. Steve Brasen
Managing Research Director – Systems Management
Enterprise Management Associates
Desktop Virtualization:
Emerging Requirements & Solutions
August 11, 2015

5. Sponsors
Slide 5 © 2015 Enterprise Management Associates, Inc.

6. Agenda
Slide 6 © 2015 Enterprise Management Associates, Inc.
• Introduction to Desktop
Virtualization
• Desktop Virtualization Adoption
• Deployment and Administration
• Barriers to Success
• Management Practices and
Solutions
• Outcomes
• Conclusions

7. Methodology and Demographics
Slide 7 © 2015 Enterprise Management Associates, Inc.
• EMA Desktop Virtualization Primary Research
 EMA initiated a survey of IT professionals
who had detailed knowledge of their
organizations desktop virtualization
environment, management, and use
 In total, the survey netted 156
respondents from a variety of business
verticals and horizontals
 Quota’s were placed on three key
industries to ensure sufficient
respondents for statistical relevance
 Healthcare
 Education
 Financial
The State of Desktop Virtualization

8. Desktop Virtualization
Slide 8 © 2015 Enterprise Management Associates, Inc.

9. Desktop Virtualization
• Types of Desktop Virtualization:
• Virtual Desktop Infrastructure (VDI)
 Examples: Citrix XenDesktop, Dell vWorkspace,
VMware Horizon View
• Stateless Desktop Virtualization
 i.e., terminal services & remote desktop services
• Client Hosted Desktop Virtualization
 Examples: Citrix XenClient, Moka5, Dell Wyse
WSM, VMware Mirage
• Application Virtualization
 Examples: Citrix XenApp, Microsoft App-V,
VMware ThinApp
• Application Streaming
 Examples: 2X Application Server, Novell ZENworks
Application Virtualization
Slide 9 © 2015 Enterprise Management Associates, Inc.

10. Desktop Virtualization
• Desktop-as-a-Service (DaaS)
• Public cloud-hosted service
• Examples: Citrix DaaS, Dell Workspace-as-a-Service,
VMware Horizon Air (Formerly Desktone)
Slide 10 © 2015 Enterprise Management Associates, Inc.

11. Desktop Virtualization Adoption
• When did your organization first adopt a desktop virtualization solution?
Slide 11 © 2015 Enterprise Management Associates, Inc.

12. Desktop Virtualization Adoption
• When did your organization first adopt a desktop virtualization solution? (by
organization size)
Slide 12 © 2015 Enterprise Management Associates, Inc.

13. Desktop Virtualization Adoption
• What were the primary reasons for initially adopting desktop virtualization?
Slide 13 © 2015 Enterprise Management Associates, Inc.

14. Desktop Virtualization Adoption
• Approximately what percentages of users in your organization regularly use
each of the following types of virtualization? (Mean averages)
Slide 14 © 2015 Enterprise Management Associates, Inc.

15. Desktop Virtualization Adoption
• Estimate the average percentage of each device type used to access virtual
desktops in your organization? (mean averages by organization size)
Slide 15 © 2015 Enterprise Management Associates, Inc.

16. Deployment and Administration
• Who implemented your organization’s desktop virtualization solution? (by
length of time since the solution was implemented)
Slide 16 © 2015 Enterprise Management Associates, Inc.

17. Deployment and Administration
• Which of the following best describes your organization’s desktop
virtualization server configuration?
Slide 17 © 2015 Enterprise Management Associates, Inc.

18. Deployment and Administration
• Which of the following technologies are employed to improve the efficiency
of your organization’s desktop virtualization environment?
Slide 18 © 2015 Enterprise Management Associates, Inc.

19. Barriers to Success
• What are the most difficult management processes for supporting,
provisioning, and maintaining your organization’s desktop virtualization
environment?
Slide 19 © 2015 Enterprise Management Associates, Inc.

20. Management Practices and Solutions
• Which of the following types of IT management solutions have been adopted by your
organization and are actively used to support the desktop virtualization environment?
Slide 20 © 2015 Enterprise Management Associates, Inc.

21. Management Practices and Solutions
• On average, how many problems related to your organization’s desktop virtualization
environment are reported each month? (mean averages by key management
technologies adopted)
Slide 21 © 2015 Enterprise Management Associates, Inc.

22. Management Practices and Solutions
• On average, how long does it take to resolve a problem in your desktop
virtualization environment? (average minutes by key management
technologies)
Slide 22 © 2015 Enterprise Management Associates, Inc.

23. Outcomes
• Has the introduction of desktop virtualization made the following
administration tasks easier or more complex?
Slide 23 © 2015 Enterprise Management Associates, Inc.

24. Outcomes
• For which of the following has your organization achieved measurable cost
saving from the introduction of desktop virtualization?
Slide 24 © 2015 Enterprise Management Associates, Inc.

25. Outcomes
• Which of the following best indicates the primary business values achieved
in your organization from the adoption of desktop virtualization?
Slide 25 © 2015 Enterprise Management Associates, Inc.

26. Outcomes
• What is your overall satisfaction with your organization’s current desktop
virtualization solution?
Slide 26 © 2015 Enterprise Management Associates, Inc.

27. Conclusions
• Desktop virtualization adoption is accelerating both in
terms of the number of new adopters and breadth of
adoption within each business
• Storage management, application performance
management, and capacity management are regarded
as the most difficult management processes in
supporting desktop virtualization environments
• Automated IT management platforms can significantly
improve desktop virtualization reliability and
performance
• Desktop virtualization adaptors overwhelmingly
reported simplified IT management, measurable cost
savings, and overall satisfaction
Slide 27 © 2015 Enterprise Management Associates, Inc.

28. Slide 28 © 2015 Enterprise Management Associates, Inc.
Q&A – Please Log Questions in the Q&A Panel
Learn more & access report at
www.enterprisemanagement.com