http://www.ericsson.com/thinkingahead/networked_society/city-life City profiles from the 2013 Networked Society City Index which features 31 major world cities and measures their ICT maturity as well as the economic, social and environmental dimensions, called the “triple bottom line” effects.

1. NETWORKED
SOCIETY
CITY INDEX 2013
APPENDIX 2 – CITY PROFILES

3. Contents
Introduction 4
#1 Stockholm
5
#2 London
6
#3 Singapore
6
#4 Paris
7
#5 Copenhagen
8
#6 Oslo
9
#7 Hong Kong
10
#8 New York
11
#9 Helsinki
12
#10 Tokyo
13
#11 Los Angeles
15
#12 Miami
15
#13 Seoul
16
#14 Taipei
17
#15 Sydney
18
#16 Moscow
19
#17 São Paulo
20
#18 Istanbul
21
#19 Beijing
22
#20 Shanghai
23
#21 Buenos Aires
24
#22 Johannesburg
25
#23 Mexico City
26
#24 Manila
27
#25 Jakarta
28
#26 Delhi
29
#27 Cairo
30
#28 Mumbai
31
#29 Lagos
31
#30 Karachi
32
#31 Dhaka
33
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 3

4. introduction
This study aims to provide insights into how cities could use ICT to improve their socioeconomic and environmental impact, and to inspire the development of networked cities
worldwide. The Networked Society City Index 2013 draws on data from 31 cities around the
world. The sample ranges from cities in developing economies in South Asia and Africa to
developed cities in the USA and northern Europe. However, the list is not exclusive. The
selection here is based on a list of the world’s largest cities, with additional cities with strong
ICT development and/or interesting aspects. The Networked Society City Index 2013 is open
to other cities and we hope that the list will continue to grow.
The city profiles provide the reader with city-specific
results in the six dimensions of the composite index,
describing their current state in terms of ICT maturity
and socioeconomic and environmental development.
The city profiles are designed to generate interest in
issues related to ICT maturity and triple bottom line
(TBL) development on a local level. They do not
provide the reader with answers, but point out
interesting results from the index that could be
transformed into policy-relevant discussions at both
local and national levels.
While the indicators of ICT maturity dimensions
measure input to ICT development, the TBL indicators measure output of social, economic and environmental development in cities. The charts present
the results of the city in each of the six dimensions of
the index relative to other cities included in the study.
The axis of the chart goes from zero to the top value
in each dimension.
TY
ILI
B
DA
SO
CIA
L
R
O
FF
INFRASTRUCTURE
US
L
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
ICT MATURITY
A
TA
AG
N
ME
ON
E
IR
NV
E
The complexity in the relation between environmental development and increased ICT maturity is highlighted by the lighter color shading.
ECONOMIC
4 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
US
AG
E

5. INFRASTRUCTURE
T
EN
NM
EN
O
VIR
INFRASTRUCTURE
Stockholm
INFRASTRUCTUR
INF
ICT MATURITY
I
INFRASTRUCTURE
ICT MATURITY
AL
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY MATURITY
ICT
US RDA
FOAGE
AF
IAL NT
E
NM
O
VIR
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
Stockholm performs very well in the
EN
Stockholm
three ICT dimensions, including ICT
usage. Despite the highest scores in
#1
individual and market use, a slightly
US
Stockholm
AG
lower performance in technology
E
usage (penetration rates in computers, mobile phones, smartphones NTAL
US
E
AG
US
NM
E
and tablets) indicates that the Icity should continue to
AG
RO
E
NV
E
invest in ICT in order to maintain its leading position.
NT
Stockholm’s ambitious plan to
ME
ON
IR
provide fiber Eaccess to its homes and
NV
businesses makes it one of the most
NT
fiber dense cities globally FurtherME
SORON
ITY
more, Stockholm Lhas a tradition of
BIL
VI CIA
US A
EN
RD
AG
FO
early and rapid rollout of mobile infraE
AF
structure dating back to the very first days of mobile
TY
SO
ILI
communication. IA recent example of this advanced
CA
AB
L
RD
position in mobile communications technology is the
FO
AF
launch of LTE in Stockholm in as early as 2009. In the
index, Stockholm ranks #2 in the ICT infrastructure
NT
ME
assessment afterNLondon, followed by Paris and
O
R
Stockholm
Singapore. ENVI
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
ECONOMIC
Stockholm ranks well above average
Y
LIT
AB
in the social dimensionI of the index.
RD
O
A equally well both
The city performsFF
US
in health and education as well as in
AG
E
social inclusion. However, Stockholm is facing challenges regarding
CI
IAL
The environmental dimension lowers
ON
VIR
the overall result for Stockholm and
ITY
EN
SO
BIL
C
leaves room forIAimprovement despite
DA
L
OR
FF
T A the overall high ranking. As in many
#1
EN
SO NM
ITY
CO
developed cities, the DABIL
standard of
I
VIR AL
R
EN
living puts stress AFFO the environment
on
and induces climate change. Stockholm does gain
#1
AL
U
NT
Y
S fact thatSAG large part of NME energyITcomes from
from theOC
aE
its
O
BIL
IAL
DA
VIR from the lack of hazardR
non-fossil energy sources, and
EN
FO
AF
Y
ous air pollution.
SO
LIT
AL
BI
C
ME
TRIPPLE BOTTOM LINE
N
IRO
V
EN
ON
SO
NT
ME
E
AL
E
TRIPPLE BOTTOM LINE
AG
AG
VIR
ECONOMIC
ECONOMIC
US
#1
OC
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
L
B
DA
OR
F
NT AF
ECONOMIC
CIA
The city also gets a high score in the
V
EN
economic dimension. Stockholm
ranks highest in economic competitiveness and is equally strong and
US
well above average in AGE
business
startups, employment in knowledgeintensive services as well as in tertiary educational
U
attainment. However, Stockholm is notSamong the top
AG
E
five in GDP per capita.ITY
S
IL
ECONOMIC ECONOMIC
SO
FO
EN
M LINEBOTTOM LINE
PPLE
ITY
BIL
N
IRO
E
A
NT
ME
AG
ECONOMIC
V
EN
US
ECONOMIC ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
Stockholm is the highest ranked city in the Networked
Society City Index, having achieved a high score in all
dimensions and variables of the index. Stockholm has
a long, proven track record of focused initiatives and
IT
programs to driveYthe progress of ICT infrastructure.
SO
BIL
CIA
DA
With the deregulation of the LSwedish telecom market in
OR
FF
A
the early 1990s, the city adopted an ambitious plan to
provide fiber access to both homes and businesses.
This year, the target of having every multi-tenant
building connected#1 fiber was reached, making
to
Stockholm one of the most fiber dense cities globally. A
third place in TBL performance leaves room for develAL
opment, especially in the economic and environmental
US
NT
AG
ME
N
dimensions. E
IRO
T
IR
ECONOMIC
The city accounts for about 30 percent of Sweden’s GDP
.
The last decade has seen a significant number of jobs
created in high technology companies. Stockholm has a
highly skilled workforce and strong research and development – and some of the world’s most advanced users of
ICT. A major ICT center is located in Kista, in northern
Stockholm. The number of ICT companies in the Stockholm region has grown dramatically in recent years.
N
ME
E
ECONOMIC
The service industry, which accounts for roughly 85
percent of jobs in Stockholm, in combination with the
almost total absence of heavy industry (and fossil fuel
power plants) make Stockholm one of the world’s
cleanest metropolises.
US
L
TA
EN
M
ON
ECONOMIC
The capital of Sweden offers an environment for life
and business that scores high in most of the contextrelated dimensions. The Stockholm metropolitan area
with 2.1 million inhabitants, home to 22 percent of
Sweden’s population, is the most populous city in
Sweden and on the Scandinavian Peninsula. Stockholm municipality has a population of 890,000.
AF
AG
V
social sustainability and could offer more equal life
EN
opportunities to all of its residents.
L
#1 Stockholm
A
RD
#1
US
The open city-owned fiber network
SO
Stockholm
C
allows individualIAusers to choose
L
their own network service provider.
This competitive market with multiple
suppliers provides the users with
competitive prices and affordable
connections to the digital world.
TY
ILI
AB
D
OR
F
AF
Stockholm
#2 London
London, the capital city of England and the UK, has an
estimated 8.3 million residents (2012), accounting for
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 5

6. CIA
L
INFRASTRUCTURE
M
ON
VIR
EN
NT
E
NM
O
VIR
EN
ITY
SO
BIL
A
RD
INFRASTRUCTURE
E
L
TA
EN
AG
E
TRIPPLE BOTTOM LINE
AG
#2
US
ECONOMIC
US
CI
VIR
EN
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
AL
there is room for improvement.
SO F
ITY
AC
BIL
IAL
London performs well Aabove average
RD
FO
AF
in the social dimension of the index in
total, especially in health, where
US
#2
initiatives such as the London AGE
Health
Programmes and Electronic Patient
Record (EPR) system to share patient information
A
across organizations have beenL implemented over the
US
NT
ME
last decade.AGE
However, because London is a city with
ON
London
VIR
EN
socio-economic inequalities, increasing availability of
T
N
M
health care in certain Egroups is an important issue.
ON
FO
RASTRUCTURE
ECONOMIC
The city scores high in the economic
dimension. London, the unchallenged
SO
ITY
Cbusiness center of the UK, has BIL
IAL
Aa
RD
FO
strong economy with a relatively high
AF
US
AG
GDP per capita. London also perE
6 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
London
NT
ME
N
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY ICT MATURITY
ICT MATURITY
AG
AL
NT
E
NM
E
ICT usage scores high for London on
O
VIR
EN
an individual and market level. The
city also performs well in technology
use, with high penetration rates in
computers, mobile phones, smartLondon
phones and tablets.
US
USA
AGE
GE
London’s ICT infrastructure is exUS
AG
panded, especially in terms of
E
broadband quality, fixed and mobile
T
ENT
N
broadband and international internet
M
NME
O
RON
VIR
I
bandwidth capacity, where London is
ENV
EN
ranked as number one in the Networked Society City Index. London has a good availSO
ITY
NT
TY
SOC
IL
BILI
ability of ICT, withANa Elarge amount of Wi-Fi hotspots in
CI LM
IA
A
DAB
OL
IR
R
ORD
O
the city, goodENV
fiber penetration and internet Faccess.
AFF
AF
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
A
ECONOMIC
ICT MATURITY
SO
FF
TRIPPLE BOTTOM LINE BOTTOM LINE
TRIPPLE BOTTOM LINE
TRIPPLE
TY
ILI
AB
D
OR
A
US
ECONOMIC
V
EN
The environmental dimension lowers
TY
theBoverall result for London, and has
SO
ILI
CI
DA
room for furtherAL
improvement. The
OR
#2
#2
FF
A
T
city has an impact on climate and its
N
ME
ON
use of resources is relatively high.
VIR
EN
L
However, as with most developed
TAL
A
US
USA
ENT
N
#2
AGE
cities, London performs well regarding pollution,
M
NME
GE
ON
IRO
SO
ITY
demonstrating that actions toNVIR
ENV
E improve theILenvironment
CI
B
AL
DA
are implemented in the city.
OR
FF
ECONOMIC
#2
London ranks second in the Networked Society City
Index and it performs very well in all six dimensions of
the index. Above all, London has a very well developed
AL
ICT infrastructure. It scores above average in all TBL
US
NT
ME
GE
areas, apart Afrom the environmental dimension, where
ON
IR
AFF
AF
ECONOMIC
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
The metropolitan area generates approximately 30
percent of the UK’s GDP London is one of the world’s
.
leading financial centers: finance is its largest industry,
and its financial exports make the city a large contributor to the UK’s balance of payments. London has over
480 overseas banks, more than any other city in the
world. Over 85 percent of the employed population of
Greater London work in services industries and more
ITY
than 100 of Europe’s 500 OC
S largest companies have their
BIL
IAL
DA
headquarters in central London. A growing number of
OR
F
AF
technology companies are based in London, notably in
East London Tech City.
forms well in economic competitiveness and above
average in business startups, employment in knowlUS
edge-intensive servicesTY wellSO in tertiary educational
as
as
I
AG
ILITY
SOC
ABIL
B
E
CIAL
IAL
attainment.
RDA
D
FOR
O
ECONOMIC
ECONOMIC
London is a leading global city, with strengths in the
arts, commerce, entertainment, fashion, healthcare,
media, tourism, and more. It is the world’s most-visited
city. Its universities form the largest concentration of
higher education in Europe.
ECONOMIC
12.5 percent of the UK population. The London metropolitan area is the largest in the EU with a total population of 13.6 million.
The ICT market in London has a large
TY
SO
ILI
CI
AB
AL
number of worldwide network operaRD
FO
AF
tors, and even though there is more
data center space in London than in
many other European cities, limited
London
London
data space is still an issue. This
reflects what seems to be a competitive market with
multiple suppliers. According to the index, the ICT
market in London offers competitive prices.
London
#3 Singapore
Singapore, with its 5.3 million inhabitants, is a global
financial, industrial and technological hub, and has
emerged as a leader in the green ICT economy. Its
success in ICT can be explained by a highly skilled
workforce, business-friendly climate, great logistics and
its central location.
Singapore offers its inhabitants one of the highest living
standards in Asia. In 2012, the city was the highest
scoring Asian city in Mercer’s Quality of Living Survey.
Moreover, Mercer rated Singapore as having the best
infrastructure in the world.
When it comes to sustainability, Singapore’s government has stressed the importance of green and clean
cities. For example, Singapore was the first city to use

7. INFRASTRUCTURE
L
TRIPPLE BOTTOM LINE
INFRASTRUCTURE
INFRASTRUCTURE
AL
ECONOMIC
ICT MATURITY
CI
ECONOMIC
of smartphones and tablets.
TY
ILI
AB
Singapore has a highDscore in the
R
O
social dimension AFF performs well in
and
#3
terms of health and social inclusion.
US
A
The infant mortality rate is lowGand
E
the averageTAL expectancy is high.
life
US
N
AG
The unemployment rate is NME of the lowest. However,
one
E
O
VIR
educational attainmentNamong the citizens is not as
E
high as in other high-performing cities in the social
Singapore
dimension.
SO
T
EN
NM
O
VIR
The city scores well in the economic
dimension. Singapore has high
productivity and ranks high in the Y
SO
IT
US
CIfuture competitiveness G
A owing to Ia
BL
AL
E
DA
OR
F
good business environment with
AF
many business startups. For example, Singapore ranks
as number one on the World Bank’s ranking of the ease
of doing business. While Singapore has a high level of
tertiary educational attainment among the citizens,
EN
employmentMinTknowledge-intensive services is not as
N
high asENVIRmany other top-performing cities.
in O
Singapore
INFRASTRUCTURE
ECONOMIC
EN
Singapore performs below average in the environmental
TY
SO
ILI
C
dimension.IAThe CO2 emissions in the cityBare above
L
DA
R
average and the energy consumptionFO high, especially
AF is
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITYICT MATURITY
A
RD
L
FO
T
AF A
EN
Singapore performs well in the ICT
AG
M
E
ON
V
dimension, including the usageIRof ICT.
EN
The city has one of the highest scores
in technology use, with a high pen-ENTAL
US
US
AG
NM
AG
E
etration rate for smartphones, VcomE
IRO
EN
puters and tablets. While the score in
Singapore
individual use is not as high, the usage is above average. The city performs better in market and public use,
US
with good open data services and above-average rate
AG
E
of electronic payments.
T
EN
NM
O
VIR
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
CIA
TRIPPLE BOTTOMTRIPPLE BOTTOM LINEBOTTOM LINE
TRIPPLE BOTTOMTRIPPLE BOTTOM LINEBOTTOM LINE
LINE
LINE
TRIPPLE
TRIPPLE
VIR
EN
SO
DA
R
FO
AF
E
TY
I
BIL
E
ECONOMIC
N
IRO
M
ON
L
TA
EN
AG
E
AG
ECONOMIC
#3
ECONOMIC
ECONOMIC
AG
US
ECONOMIC
US
L
#3
US
ECONOMIC
L
IAL
ECONOMIC
CIA
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
ECONOMIC
A
NT
ME
E
SO
FF
US
NV
TY
ILI
AB
D
OR
CIA
of fossil fuels. On the other hand, the
TY
S
ILI
CI
#3
AB
pollution levelOinALthe city is very low.
RD
FO
AF This is probably an outcome of the
city government’s focus on the green
NT
ME
Y
SO ICT solutions such as
LIT
ON
city Iand green C NTAL
US DAB
VIR
IAL
AG
EN
R
ME
the
Road Pricing (ERP)
FO E Electronic ON
#3
AF
VIR
EN
System to manage road congestion. The city also has a
TY
SO
low amount of waste per capita and a highBrecycling rate.
ILI
C
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
Singapore ranks #3 in the Networked Society City Index
and performs equally well in usage, infrastructure and
ITY
SO
affordability. It has the highest ranking among the Asian
BIL
CIA
DA
L
OR
cities. TheFInfocomm Development Authority of SingaF
A
pore (IDA) was formed in 1999 in response to the
growing convergence of information technology and
telephony. Since 2005, IDA’s work has been guided by
#3
the Intelligent Nation 2015 master plan, which seeks to
transform Singapore into “An Intelligent Nation, A Global
City, Powered by Infocomm.” In 2012, Singapore had
rolled out fiber to 95 percent NTALall properties. Both
of
US
AG
ME
E
fixed and mobile broadband speeds are relatively high.
ON
VIR
EN
Singapore also has one of the highest penetration rates
ICT MATURITY
MIC
modern toll roads. During the last decades, many green
initiatives have been launched in both the public and
private sectors. According to the National Climate
Change Secretariat in Singapore, the city’s green ICT
industry comprises more than 80 of the top 100 software and service companies in the world.
SO
BI
DA
OR
F
AF
Singapore performs well in fixed and
EN
US
AG
E
mobile broadband quality, and the
infrastructure access is also very
TY
SO
ILI
CI
good. Of Singapore’sTresidential and
AB
AL EN
RD
NM
FO
non-residential Vpremises, 95 percent
IRO
AF
EN
can access the ultra-high-speed Next
Generation Nationwide Broadband Network, which
NT
SO one
ITY
makes SingaporeI NME of the most fiber-dense cities in
C
BIL
RO L
A
DA
VI
OR
EN
the world
FF
A
The mobile phone tariffs are low in the
SO
ITY
Singapore
C
BIL
city, but the fixedIAbroadband prices
L
DA
R
FO
AF
are not as low as in many other high
-​ anking cities. On the other hand, the
r
citizens have a very fast broadband
Singapore
connection. The IP transit prices are
relatively high compared to other cities of similar
performance in ICT, which is a disadvantage in terms of
global competition.
Singapore
#4 Paris
Paris is the cosmopolitan capital of France, with 2.2
million people living in the central city and almost 12
million people in the metropolitan area. The population
density is one of the highest in the developed world,
only slightly lower than Manhattan.
Paris’ economy has gradually shifted towards high valueadded service industries and high-tech manufacturing.
However, it remains an important manufacturing center of
Europe, especially in industrial sectors. The Paris Region is
home to the headquarters of 30 Fortune Global 500
companies. Paris Region is one of Europe’s biggest
providers of jobs in IT and has around 70 schools and
universities providing high-level IT and telecommunications courses to more than 20,200 students each year.
Paris is ranked #4 in the Networked Society City Index.
The city performs exceptionally well in all ICT and the
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 7

8. TY
ILI
AB
RD
SO FFO
AC
IAL
INFRASTRUCTURE
SO
O
VIR
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC
CIA
Paris performs well in the social
L
ITY
BI
dimension. However, itAisL somewhat
D
OR
FF
below its peers inAterms of educational
attainment and infant mortality rates.
US
A
The city is facing the challengeGof
#4
E
Y
SO
LIT
BI
unemployment. Paris has taken
CIA
DA
L
R
FO
actions to Fimprove social sustainability. For example, a
A
major urban renewal project, including various economic,
AL
US
NT
AG
ME
cultural, housing, transportNand environmental projects,
E
Paris
IRO
was launched in 2007 toV achieve better integration of the
EN
#4 T
city’s districts and to EN
revitalize the metropolitan economy.
NM
EN
ECONOMIC
O
VIR
TY
ILI
SO
INFRASTRUCTURE
ECONOMIC
The city performs well above average
AL
US
NT
in the economic dimension. Paris’
AG S
ME
TY
E OC
ON has gradually shiftedBILI
IR
Ieconomy
AL
DA
NV
E
OR
towards high-value-addedFservice
AF
US
AG
industries and high-tech manufacturE
ing, and the city’s GDP per capita is
high. Paris achieves a good result in economic competitiveness, mainly in business startups, employment in
knowledge intensive services, patents and tertiary
educational attainment, having a lowerUscore in busiSA
Paris
GE
E
ness startups.NT
NM
EN
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
TRIPPLE BOTTOM LINE
ECONOMIC
CIA
AB
The city’s environmental performance
L
RD
FO
AF is particularly strong on the pollution
SO
ITY
CI
indicator. In recent years, the general
BIL
AL
DA
R
FO
livability of Paris has been improved
AF
NT
ME
by reducing pollution and improving
ON
#4
VIR
EN
facilities for transportation, including
cycle paths, pedestrian districts and faster metro lines.
Y
Paris performs around average in theAareasITof climate
SO
L
IL
CI
US
NT
AB
AL
A and has less energy consumption
ME
RD
and CO2 emissionsGE
FO
ON
AF
VIR
than the average, which is especially good compared to
EN
Paris
other cities in developed countries.
ECONOMIC
While Paris performs above average
in the ICT usage, it performs worse
than many comparable highly-developed cities. Paris has a well-develParis
oped open data source environment
and scores high on individual usage.
US
INFRASTRUCTURE
AG
E
8 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
NT
ME
NV
N
IRO
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
EN
INFRASTR
ICT MAT
INFRASTRUCT
ICT MATURIT
O
VIR
BOTTOM LINE
T
E
L
TA
EN
NM
O
VIR
EN
US
AG
E
ECONOMIC
AG
#4
EN
NM
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
US
However, the overall result is affectedALby a modest
T
US
EN
AG
E
adaptation to new technologies. NM example, Paris has
O For
IR
NV
a rather low penetration rateEof smartphonesUand
SA
GE
tablets.
Paris scores very high in access to
ICT in general and is top performing
in terms of high-speed mobile
broadband and Wi-FiT hotspots. A few
N
US
ME
AG
years ago, the VIRON of Paris contracted
city
E
EN
the second largest mobile telecommunications operator in France to supply and integrate
IT
an urban Wi-FiSOC
network in the city, resulting in veryYgood
BIL
IAL
DA
access to free wireless broadband for bothFFcitizens and
OR
A
visitors. While large investments have been made in
T
EN
fiber technology,Omore needs to be done. The city also
NM
VIR
performs well Nin broadband quality.
E
SO
CIA
L
ECONOMIC
ECONOMIC
ECONOMIC
TY
ILI
AB
RD
FO
AF
ECONOMIC
TBL dimensions. Fiber is accessible in a number of
districts and a few years ago, TAL
large investments were
US
N
A
made in fiberGtechnology, ONME
aiming for Paris to be the
E
VIR
EN
leading European region for high-speed access.
#4
ONOMIC
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#4
Paris scores high in the ICT affordTY
SO
ILI
CI
AB
ability dimension.ALLow tariffs in fixed
RD
FO
Paris
AF
broadband together with low transit
prices indicate that Parisian citizens
possess a competitive market with
reasonable prices. Mobile phone
tariffs have been quickly decreasing due to the fierce
competition driven by the last entrant in the market.
Paris
#5 Copenhagen
Copenhagen is the capital of Denmark. With an urban
population of 1.2 million and a metropolitan population
of 2.0 million it is Denmark’s most populous city. Since
the completion of the transnational Øresund Bridge,
Copenhagen has become increasingly integrated with
the south of Sweden. Together they are slowly merging
into an Øresund region with about 4 million people.
Copenhagen has some of the highest gross wages in
the world. Lower taxation of foreign specialists has
made Denmark a more attractive location for foreign
labor. However, income taxation in Denmark and
Copenhagen is high and the city is ranked among the
most expensive in Europe.
Copenhagen is the cultural, economic and governmental center of Denmark and it is regarded as one of the
financial centers of Northern Europe. Life sciences is an
important sector and R&D plays a major role in the
economy. Copenhagen is taking a leadership role in
sustainable innovation. The city has committed to
carbon neutrality by 2025 and 40 percent of its citizens
regularly commute by bicycle.
Copenhagen achieves the fifth highest ranking in the
Networked Society City Index. It performs well above
average in all six dimensions of ICT and TBL. Copenhagen is the ICT center in Denmark and the region is
particularly advanced in areas connected to the use of
ICT in specific areas such as health and robot technology, energy technology and network technology, mobile
communication and software development.

9. NM
AL
NT
E
NM
AG
E
INFRASTRUCTURE
INFRASTRUCTURE
A
US
INFRASTRUCTURE
INFRASTRUCTURE
ITY
FO
AF
INFRA
#6
US
AG
E
AL
NT
ME
ON
VIR
EN
US
AG
ECONOMIC
ECONOMIC
CI
BIL
L
E
While Oslo performs exceptionally well in the TBL part of
the index, it is ranked #6 in the overall Networked Society
City Index. Despite the growth of the ICT sector, a furtherenhanced ICT infrastructure would advance the city to a
US
AG
higher level. As TICT is a key tool in all types of business,
E
N
government ME households, further investments are
and
ON
IR
essentialVto spur progress in all sectors of Oslo society.
EN
SO
A
RD
E
ECONOMIC
ECONOMIC
T
EN
While internet accessibility in CopenNM
IRO
hagen is good,Vthe overall result is
EN
lowered by a low score in Wi-Fi
hotspots. BroadbandTquality is fairly
N
SO
ME
good in terms ofCOAN
Ispeed in both fixed
VIR L
EN
and mobile broadband.
CIA
L
TA
EN
NM
O
VIR
EN
AG
E
NM
Copenhagen performs fairly ENVIRO in
well
ICT usage. A relatively low penetraCopenhagen
tion level of mobile subscriptions and
tablets is balanced by a higher
US
AG
penetration rate of smartphones and
E
computers. On an individual level, the
Copenhagen
usage is well developed and as numbers of computers
US
and connectivity suggest, the population is willing to
AG
E
test and embrace new technology.
SO
FF
F
A
AF
NT
US
AG
E
TY
ILI
AB
D
OR
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ICT MATURITYICT MATURITY
#6
ECONOMIC
ECONOMIC
ECONOMIC
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Copenhagen is ranked highest of all cities in the enviNT
ronmental dimension. It is a clean city
ME
ITY
ON
S
BI
VIR
withL
levels
Copenhagenvery low OCIAL of pollution. Due
DA
EN
OR
FF to the high living standard, Copenha#5
A
gen, like all developed cities, contribT
TY
SO
EN
ILI
CI NM
utes to climate changeBin terms of
A
OL
DA
R
VIR
EN
FFL
use of resources ATAO
(waste and energy)
US
#5
EN
AG
M
and CO2 emissions. However,
E
ON
VIR
EN
compared to other cities in developed countries,
SO
ITY
CI
BIL
AL
DA
Copenhagen performs well in these areas.
OR
L
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CIA
L
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
AB
RD
FO
AF
Oslo is the economic and governmental center of Norway
and has a strong, diversified economy. The city is a hub
of Norwegian trade, banking, industry and shipping. It is
an important center for maritime industries and maritime
ITY
SO
trade in Europe.ILIn addition, a large number of oil and gas
B
CIA
DA
L
companies OR situated in Oslo. The oil industry has a
are
FF
A
huge effect on the country’s economy.
ECONOMIC
O
The city performs less well in the
VIR
EN
economic dimension. While the GDP
per capita is high in Copenhagen, there
SO are many cities in the index with higher
ITY
CI
BIL
US
AL
AG
results. Copenhagen scores ORDA in
high
E FF
A
economic competitiveness, measured
by business startups, patents, employment in knowledge
intensive services, and IinYtertiarySO
educational attainment.
US
LIT
O
VIR
EN
AL
INFRASTRUCTURE
E
NM
For several years Oslo has been listed as one of the
most expensive cities in the world. Although Oslo has
the most expensive housing market in Norway, it is
comparably cheaper than other cities in that regard.
Meanwhile, prices of goods and services remain some
of the highest of any city in the world.
INFRASTRUCTURE
ECONOMIC
NT
US
AG
E
INFRASTRUCTURE
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
AL
ECONOMIC
ICT MATURITY ICT MATURITY
CI
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Copenhagen performs well and
TY
ILI
above average in the DAB
social dimenR
O
TY
FF
S the index,Ashowing no excepILI sion of OC
AB
IAL
RD
tional results in health and social
FO
#5
AF
inclusion. The city’s unemployment
US
AG
and homicide rates leave room Efor
L
improvement. A good education is an important factor
TA
US
EN
#5
GE
for finding a Ajob in the city’sMknowledge-based busiON
VIR
nesses and Copenhagen is among the top-ranked cities
EN
Copenhagen
in terms of education.
SO
INFRASTRUCTURE
SO
CIA
L
Oslo is the capital and the most populous city of
Norway. The municipality has 627,000 inhabitants and
the metropolitan area has a population of about 1
million. The population is increasing at a high rate,
making Oslo one of the fastest growing cities in Europe.
It is highly ranked in terms of quality of life and regarded
as one of the world’s greenest and most livable cities.
ICT MATURITY
INFRASTRUCTURE
Copenhagen
#6 Oslo
EN
NM
O
VIR
EN
TY
ILI
AB
RD
FO
AF
L
TA
ICT MATURITY
INFRASTRUCTURE
#5
US
AG
E
E
ECONOMIC
ECONOMIC
ICT MATURITY
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AG
O
VIR
EN
Copenhagen is ranked #1 in the ICT
TY
SO
ILI
CI
AB
AL
affordability dimension, together with
RD
FO
AF
the other North European cities. Low
tariffs in fixed and mobile broadband
together with low transit prices
indicate that Copenhageners enjoy a
competitive market with reasonable prices.
SO
CIA
L
US
NT
N
IRO
V
EN
TY
ILI
AB
RD
FO
AF
E
NM
NT
ME
IRO
V
EN
INFRASTRUCTURE
US
AG
E
Oslo is outperforming other cities in
TY
ILI
the social dimensionRDAB the index,
of
T
FO
EN
AF
with above-average scores in health,
NM
RO
VI education, safety and inclusion. The
EN
city has an extensive public service
and a high standard of living.
Y
SO
CI
SO
CI
AF
F
Copenhagen
D
OR
TY
ILI
AB
AL
R
FO
IT
BIL
DA
AL
AF
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 9
Oslo

10. VIR
EN
ITY
L
SO
ICT MATURITY
BIL
A
RD
CIA
L
FO
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
Hong Kong ranks high inITthe social
Y
IL
IAL
AB
dimension and performs well in terms
RD
FO
AF
of health and social inclusion. The
infant mortality is the lowest of the
#7
US
AG
cities included in the index andE
average life expectancy is very high.
The unemployment rate is oneAof the lowest. However,
L
US
NT
A
ME
compared toGother cities with a high score in the social
E
ON
VIR
dimension, Hong Kong’s educational attainment among
EN
Hong Kong
citizens is lower.
T
EN
NM
O
VIR
Despite its good business environment, Hong Kong’s economic dimension is not ranked as high as the Y
SO
IT
CIsocial dimension. While Hong AKong
BIL
AL
D
US
OR
has high productivity, AGE AFF other
many
cities in the index have a higher GDP
EN
ECONOMIC
Hong Kong is a Special Administrative Region of the
People’s Republic of China. The population is 7 million
and Hong Kong is one of the most densely populated
areas in the world.
E
M
ON
E
TA
EN
AG
ECONOMIC
#7 Hong Kong
Oslo
#7
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FO
AF
B
DA
AG
NT
NV
AF
SO
C
L
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TY
ILI
CIA
US
ME
N
IRO
E
Oslo is ranked #1 for ICT affordability.
SO
CI
AL
The city offers affordable ICT for its
Oslo
inhabitants, with low tariffs for both
fixed and mobile broadband, and
affordable transit prices, reflecting what
seems toOslo competitive ICT market.
be a
A
US
A
SO
FF
ECONOMIC
ECONOMIC
Internet coverage NMEalmost 100
is
US
O
AG
V number of broadband
percent, but theIR
E
EN
users is not that extended. Oslo’s
T
relatively modest performance in ICT
EN
SO NM
ITY
CI
RA
BIL
infrastructure isVIaOresult of moderate
L
DA
N
R
E
FO
expansion of, and access to fiber, highAF
speed mobile broadband and Wi-Fi hotspots. While
T
EN
SO
ITY
broadband speedsMin the city are quite high, international
CI N
BIL
OAL
DA
VIR
O
internet bandwidth capacity can be improved. R
EN
FF
ECONOMIC
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC ECONOMIC
NT
TY
ILI
AB
D
OR
INFRASTRUCTURE
O
FF
INFRASTRUCTURE
INFRASTRUCTURE
M
ON
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E
ECONOMIC
AG
VIR
Oslo performs fairly well in terms ofA
EN
ICT usage. Norway has a highly
L
educated population with early
TA
US
EN
AG
E
adoption of new technology such M
ON as
VIR
US
E
AG
smartphones, and Oslo has aN high
E
rate of mobile subscribers. Oslo
Oslo
scores high in individual and market use, but the usage
US
result is negatively affected by a less developedGopen
A
E
data source environment.
IT
SO
Hong Kong ranksY#7 in the Networked Society City
BIL
CIA
DA
L
OR
Index andFperforms especially well in ICT usage. Since
F
A
1998, the Digital 21 Strategy has set out the government’s vision of developing Hong Kong into a leading
digital city. The Hong Kong ICT Awards was established
#7
in 2006 as a collaborative effort by the industry, academia and the government. The objective is to recognize and to promote further achievements. Hong Kong
L
citizens and businesses haveNaccess to fast broadband,
TA
US
AG
ME
E
many wireless hotspots and the penetration of smartON
VIR
phones and tablets is EN
high.
While Hong Kong was rapidly industrialized as a manufacturing center, driven by exports, it now has a major
service-based economy with low taxation and free
10 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
T
EN
NV
NM
Hong Kong
IRO
INFRASTRUCTURE
TY
ECONOMIC ECONOMIC
AL
INFRASTRUCTURE
S
I
O
IL
AB
Oslo performsCwell inDtheI environIAL
AB
RD
FO
OR
AF mental #6
dimension,FFwith low CO2
A
emissions and pollution considerably
T
lower Ythan theCaverage, mainly due to
SO
ILI
NT
AB
IAL
ME
RD
ON
L
Ousing climate-friendly hydropower for
F
#6
TA
VIR
AFUS
EN
EN
AG
the city’s rail-based public transport.
NM
E
O
VIR
However, Oslo scores less well in the use of resources,
EN
SO
with average waste per capita and energy ILITY
consumption.
L
Oslo CIAL
TA DAB
US
#6
EN
R
CI
Hong Kong is a leading center for management, financial,
IT, business consultation and professional services, with
one of the greatest concentrations of corporate headquarters in the Asia-Pacific region. The Hong Kong Stock
Exchange is the seventh largest in the world. Hong Kong
is the world’s eleventh largest trading entity with the total
value of imports and exports exceeding its GDP Much of
.
Hong Kong’s exports consist of re-exports, which are
products made outside of the territory, especially in
mainland China, and distributed via Hong Kong.
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
Y
LIT
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ICT MATURITY ICT MATURITY MATURITY
ICT
ECONOMIC
INFRASTRUCTURE
ECONOMIC
SO
trade. The currency, the Hong Kong dollar, is the eighth
most traded currency in the world. Hong Kong has one
of the world’s highest per-capita incomes. It has numerous high international rankings in various aspects such
as economic competitiveness, quality of life and corruption perception.
INFRASTRUCTURE
#6
With the highest GDP per capita of all
cities included in the Networked
Society City Index, Oslo scores high
AL
US
NT
in the economic dimension, mainly
AG
ME
N
E
US
AG
due NVIRthe oil industry’sEinfluence on
to O
E
the Norwegian economy. Oslo is the
business center of Norway and the impact of the oil
industry is visible. Oslo performs well in economic
competitiveness and is equally strong and above
average in employment in knowledge-intensive services
T
EN
as well as inMtertiary educational attainment. However,
TY
SO
ILI
ON
CIA
AB
US
VIR
its performance regarding business startups and
L
RD
EN
AG
FO
AF
E
patents could be enhanced.
ICT MATURITY
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
O
VIR
EN
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GE

11. SA
GE
ON
VIR
ECONOMIC
per capita. The city performs well in terms of future
competitiveness owing to good business environment
with many business startups. However, the education
level among the citizens and employment in the knowlU
edge-intensive services are not as high Sas in many other
AG
E
top-performing cities. ILITY
S
OC
IAL
ICT MATURITY
A
RD
AL
INFRASTRUCTURE
D
OR
SO
CIA
L
FF
A
AG
#8
US
NT
O
CI
AL
ECONOMIC
New York City has a population of over 8 million and it is
the largest city in the United States. The New York Metropolitan Area has about 22 million inhabitants, which makes
it one of the most populated urban areas in the world.
L
New York performs well inITY social
the
IL
dimension of the index,AB
especially in
RD
FO
A
terms of educationFwhere it performs
best of the included AmericanScities.
U
AG
E
The city’s score for the health indicator
is above average. The social inclusion
indicator with slightly above-average values for both
unemployment and homicide rates leaves room for
improvement.
New York
SO
#8 New York
VIR
EN
E
NM
VIR
EN
Hong Kong
E
M
ON
E
TA
EN
AG
The mobile phone tariffs in Hong
TY
SO
ILI
CI
AB
Kong are low, butAL
fixed broadband
RD
FO
AF
prices are not as low as in many other
Hong Kong
cities with a high ranking. On the
other hand, the citizens have one of
the fastest broadband speeds among
the cities. The IP transit prices are relatively high compared to other well-performing cities in ICT.
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US
ECONOMIC
ECONOMIC
ECONOMIC
ICT MATURITY
TY
ILI
AB
INFRASTRUCTURE
ECONOMIC
FO
The broadband speeds in Hong Kong
AF
are the highest among the cities in the
index. However, regarding the mobile
US
AG
T
broadband quality, the city does not
E
EN
NM
perform equally IRO The internet
well.
V
EN
access is high among the citizens and
Hong Kong is one of the most fiber-dense cities globally.
Hong SKong
ITY
Hong Kong hasOmany wireless hotspots. It also provides
CI
BIL
AL
DA
computers with an internet connection for freeRpublic use
FO
AF
NT
ME
at convenient locations such as public libraries, commuON
VIR
nity cyber points and district cyber centers.
EN
T
EN
INFRASTRUCTURE
ITY
BIL
CI
ECONOMIC
INFRASTRUCTURE
ECONOMIC
ECONOMIC
SO
New York ranks #8 in the Networked Society City Index
and it performs well in each of the ICT dimensions of
usage, infrastructure and affordability. New York is ranked
highest out of all cities outside Europe. The city has a
Y
SO
well-developedBIinfrastructure and can offer high quality
LIT
CIA
DA
services atFOR
affordable prices.L For example, it has a
F
A
developed open data site and high rate of electronic
payments. The slight weakness lies in the relatively low
proportion of the population with internet access and low
#8
amount of smartphones. However, projects are being
developed to increase the connectivity of New Yorkers.
For example, AT&T has developed a number of solarL
powered street charge stationsAfor smartphones, which
T
US
EN
AG
E
can be seen as a statementMconcerning the importance
ON
VIR
EN
of ICT and the environment.
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
Hong Kong performs well#7 all ICT
in
TY
dimensions, especiallyLIin ICT usage.
SO
I
CIA
AB
L
The city has the FFORD
highest technology
A
use, with high penetration rates for L
A
US
Hong Kong USA
AG
mobile phones, smartphones, com-NT
ME
GE
E
ON
IR
puters and tablets. Even if the Vcity’s
EN
result in the individual use#7 not equally good, it is still
is
above the average. The city performs better in market
and public use, with good open data services and quite
high usage of electronic payments. NTAL the past
Over
US
AG NT
ME
EE
decade, the government has made a full range of
ON
M
VIR
ON
E
information available through Nits websites and a variety
VIR
EN
US or
of electronic services are accessible by phone AG
E
internet.
Many districts and landmarks in the city have become
well known to its approximately 50 million annual
visitors. The financial district, anchored by Wall Street in
Lower Manhattan, has been called the world’s leading
financial center and it is home to the New York Stock
Exchange. Manhattan’s real estate market is among the
most expensive in the world.
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Hong Kong performs above average in
the environmental dimension. Its
pollution values are better than in
T
many other cities and almost all the
#7
EN
NM
wastewater is treated. The city’s per
RO
VI
EN
capita impact on climate change is
quite low compared to cities of the same economic
Y
AL
US
SO
NT
LIT
A ABI
SO
CIM
ITY
performance. While GHong Kong hasE a high Irecycling rate
CI
BL
ON AL
RDE
AL
DA
FO
VIR
F
R
N
and the amountAof waste per Eperson isOaround average, it
F
AF
has relatively high fossil fuel energy consumption.
INFRASTRUCTURE
AB
RD
FO
AF
In 2010, The Urban Elite Global Cities Index ranked New
York one of the most global cities based on five aspects
of globalization: business activity, human capital,
information exchange, cultural experience, and political
engagement. A total of 26 Fortune Global 500 companies have their headquarters in the city and New York is
arguably the strongest global center of international
business activity. The city exerts a significant global
impact upon finance, media, art, fashion, research
technology, education and entertainment.
INFRASTRUCTURE
EN
Since New York hasM second highest GDP per capita
ON the
VIR
E
of the included Ncities, it is no surprise that the city is
ITY
SO
BIL
C
IAL
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY DA
R PROFILES 11
FO
AF

12. E
M
ON
L
TA
EN
AG
VIR
INFRASTRUCTURE
INFRASTRUCTURE
SO
CIA
O
VIR
N
L E
EN
ITY
INFRASTRUCTURE
NT
E
NM
T
INFRASTRUCTURE
SO
HelsinkiCoffers a high quality of life to
IAL
ITY
BIL
its inhabitants. It performs exception#9
DA
R
FO
AF
ally well and above average in the
social dimension of the index, with
US
equally high Ascores in health, AGE
educaL
T
#9
US
N
AG
ME
tion andNinclusion. However, the
E
IRO
unemployment rate stillVleaves some room for improveEN
ment.
AL
NT
Helsinki USAGE
ME
ON
IR
Helsinki performs well above average
TV
EN
EN
inMthe economic dimension. The
ON
VIR
productivity measured through the
EN
GDP per capita and economic
US
AG
competitiveness measured through
TY
SO
E
ILI
CI
AB
AL
business startups, patents, tertiary
RD
O
FF
educational attainment and employment in Aknowledge
intensive services score high, even if the result does not
US
AG
stand out in comparison to several similarE cities.
BIL
DA
CI OR
F
A
AF L
SO
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTUREINFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTUREINFRASTRUCTURE
ICT MATURITY
ICT MATURITYICT MATURITY
Helsinki is the capital and largest city of Finland. The
municipality has 611,000 inhabitants and the population
of the Helsinki metropolitan area is 1.4 million, representing more than 25 percent of Finland’s population.
Helsinki receives high positions in many rankings listing
the most livable cities in the world. Finland is known to
have one of the best educational systems in Europe and
NT IL
EAB
R
NMD
F
ROO
I
VAF
AL
E
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#9 Helsinki
AG
#9
US
AG
E
ITY
ECONOMIC
New York
US
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AF
L
ECONOMIC
TY
ILI
AB
D
OR
CIA
ECONOMIC
The leading ICT indicator for New York
New York
SO
CI
AL
is affordability, with very competitive
broadband and mobile cellular tariffs
and the IP transit prices on a global
scale. This could imply challenges in
New York
other areas where the city has to
develop its use of ICT even further.
AF
ECONOMIC
A
SO
FO
ECONOMIC
New York hasEa well-developed ICT
US
AG
infrastructure concerning broadband
E
quality, with both fiber and LTE well
TY
SO
ILI
CI
AB
AL NT
established in society. However,
E
RD
FO
NM
AF
internet accessVIcould be further
RO
EN
enhanced; for example, the number of
hotspots is slightly below average. It seems that the
T
EN
S
I to
inhabitants andOpublic sector need to adjust moreTY
CONM
BIL
IAL
DA
VIR
these new possibilities.
OR
EN
FF
ITY
BIL
A
RD
ECONOMIC
ECONOMIC
ECONOMIC
ECONOMIC
NV
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ECONOMIC
N
ME
N
IRO
Helsinki is the main ICT cluster in Finland and ranks #9
in the Networked Society CityTAL
Index. Finland is a highly
US
EN
AG
E
advanced country whenIRONM
it comes to the production and
V
EN
application of telecommunication services.
ECONOMIC
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ECONOMIC
AL
New York
US reasonably wellENT
#8
New York performsAG
NM
E
considering ICT usage. The cityRO
VI is
EN
New many
hostingYork ICT initiatives, including
free Wi-Fi in 32 parks and several NTAL
US
US
E
AG
AG
N
E
subway stations, free solar mobileM
E
IRO
NV
E
charging stations and deployment of
fiber optic cabling. This dimension can be summarized
by the fact that public, market and individual use are
clear strengths, while the city’s performance USAG
in terms of
E
technology use is average.
T
Helsinki is Finland’s major political, educational, financial, cultural and research center. The Helsinki metropolitan area generates approximately one third of
TY
Finland’s GDP Band 83 ofSOC 100 largest Finnish compathe
ILI
A
IAL
RD
nies are headquartered in the city. Approximately 70
FO
AF
percent of multinational companies operating in Finland
have settled in the Helsinki region. Finland is well known
for its design and was chosen as the World Design
Capital for 2012. #9
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ECONOMIC
TY
SO
New IYork’s performance in the
BIL
CIA
DA
L
R
E
Oenvironmental dimension leaves room
FF
NM
A
O
VIR
for improvement. The city uses a lot
EN
T
of resources, which is not fully
EN
NM
compensated for by the fact that a lot
RO
VI
ITY
SO
TY
S
EN O
#8
BIL
CIA
CI
ofAwaste is recycled. The I consumpBIL
AL
L
RD
DA
R
FO
FO
tion of energy isAFmostly based on fossil fuels. At the
AF
SO
ITY
same time, New York has low concentrations of particuCI
BIL
AL
DA
Y
L
T
late matter in theUair even though theFAnitrogen dioxide
SO
T OR
ILI
CIA EN F
SA DAB
M A
G
emissions still standEout. The climate indicator has a
OR
ON L
F
#8 NVIR
AF
E
lower value due to above-average emissions of carbon
dioxide.
NT
was recently ranked as one of the world’s most peaceful
and economically competitive nations.
INFRASTRUCTURE
INFRASTRUCTURE
EN
one of the highest achieving on the
economic dimension. It is a competitive city with an above-average result
for both employment in knowledgeU
AG
intensive services as Swell as in
E
tertiary educational attainment.
U and
However, its result in business startups SA patents
GE
does not quite reach the same level.
ICT MATURITY
US
ICT MATURITYICT MATURITY
I
O
VIR
EN
INE
GE
Helsinki is a clean city and performs
very well regarding pollution. As
EN
Helsinki Helsinki is a highly developed city
with a high standard of living, the
NT
SO NME
ITY
CO
city’s impact on climateILchange is
B
I
DA
VIR AL
R
EN
FO
notable. The environmental perforAF
mance is affected by the use of resources. Compared to
SO
other similar cities, Helsinki scores high inILterms of
ITY
CI
AB
AL
RD
recycled waste.
FO
12 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
EN
NM
O
VIR
AF
Helsinki
Helsinki

13. INFRASTRUCTURE
AG
INFRASTRUCTURE
CIA
L
US
AG
#10
US
T
E
VIR
EN
EN
M
ON
M
ON
VIR
EN
E
L
TA
EN
AG
Helsinki offers affordable ICT for city
FO
TY
SO
AF
Helsinki
ILI
C
dwellers, with lowIAtariffs for fixed and
AB
L
RD
FO
mobile broadband as well as affordAF
able transit prices, reflecting a competitive ICT market. The high penetration rates of new communication
devices, low prices and the success of Finnish telecom
Helsinki
service and equipment producers can be explained by
the early liberalization of the Finnish telecom market.
Helsinki
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
A
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ITY
BIL
Tokyo has a high score inITthe social
Y
IL
AB
dimension and performs very well in
RD
O
health, education AFF social inclusion.
and
mortality is low and theS average
U
ITYInfant S
OC
AG
BIL
IAL
DA
life expectancy is very high. The E
OR
F
AF
unemployment rate is one of the
lowest. The educational attainment among the citizens is
one of the highest. Japan has an aging society with a
TY
ILI
birth rate declining #10theSOCIA
at
world’s fastest pace. The
Tokyo ORDAB
L
FF
i-Japan Strategy 2015NT
has pointed out healthcare as one
A
E
M
of the three priorityNareas in aiming to create a citizenO
VIR
EN
driven, reassuring and vibrant TAL
digital city to meet the
U
N
ME
challenges SAGthe future. Telemedicine technologies and
in E
N
#10
IRO
digital infrastructure are Vjust an example of the measures
EN
TY
SO
ILI
CI
A
to be taken to raise Lthe efficiency of healthcare RDAB
work.
O
CI
ICT MATURITY
ICT MATURITY
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ECONOMIC
Described as an alpha+ world city by the Globalization
and World Rankings Research Institute, Tokyo is known
as one of the three “command centers” for the world
economy, along with New York City and London. Tokyo
is a major international finance center and houses the
headquarters of several of the world’s largest investment banks and insurance companies. It also serves as
a hub for Japan’s transportation, telecommunication,
publishing and broadcasting industries. Although Japan
is not fully recovered after the financial crisis in the late
1980s, Tokyo is one of the leading engines in Asia.
ECONOMIC
Tokyo, the capital of Japan, is the largest metropolitan
area in the world. It hosts approximately 35 million
people and is the world’s largest urban agglomeration
economy.
ECONOMIC
#10 Tokyo
AL
L
TA
INFRASTRUCTURE
SO
INFRASTRUCTURE
INFRASTRUCTURE
A
RD
SO
FF
ECONOMIC
ECONOMIC
AL
ECONOMIC
CI
D
OR
TY
ILI
AB
E
Helsinki has fairly good broadband
SO
ITY
C speed in fixed and
quality regarding IAL
BIL
DA
R
FO
mobile broadband. Both internet
AF
access and access ENT high-speed
to
NM
mobile broadband are widespread.
IRO
NV
T
EN
However, the E
city performs less well in
NM
IRO
V
internet bandwidth capacity and has few Wi-Fi hotspots.
EN
SO
CIA
F
AF
The city scores well in the economic
EN
NM
IRO
dimension. Tokyo has high productivV
EN
ity and ranks high in competitiveness
owing to high education level among
U
AG
the citizens and high Sapplication level
E
for patents. The knowledge intensiveTokyo
ness in the economy is not as high as in many other top
performing cities. Despite high productivity, the city has
had modest economic growth. Increasing the efficiency
US
AG
E
of economy will be crucial in order to compete globally.
US
AG
E
ECONOMIC
ECONOMIC
Tokyo ranks #10 in the Networked Society City Index
and performs quite well in infrastructure and affordability. It does not perform equally well in the ICT usage
– just above average. While the rate of mobile phones
and personal computers is high, the penetration of more
advanced technology such as smartphones and tablets
is low compared to other cities with high ICT performance. The internet use in Tokyo is just above average
relative to other cities in the index. At the same time, the
city, and the country, have high internet access, high
NT
ME
N
IRO
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ECONOMIC
US
SO
L
fiber penetration and high broadband speed. Tokyo has
F
AF
a relatively good ICT infrastructure, but does not seem
to use its potential to the same extent as many other
cities. Japan has a very advanced and well-maintained
#10
infrastructure, which undergoes regular upgrading and
expansion. The telecommunication system consists of
private and public service providers, although the public
AL
company Nippon Telephone Eand Telegraph (NTT) is the
US
NT
AG
M
E
largest provider, controlling about 95 percent of the
ON
VIR
fixed telephone lines. EN
ECONOMIC
ECONOMIC
#9
ICT usage score is high for Helsinki.
Helsinki has earlier been a world
L
TA
US
EN
leader in mobile subscriptions, partly
AG
NM
E
O
L
due to Finland’s leading role Ein IR
NV the NTA
US
E
US
AG
AG
NM
telecom market but also due toRthe
E
E
I O
NV
E
early liberalization of the telecom
market and highly affordable prices. The use of Smartphones is very high in Helsinki. The computer penetration is one of the highest among the cities in the
Networked Society City Index. The penetration of tablets
US
is however relativelyENT which lowered the overall very
low,
AG
NM
E
high outcome NVIROthe ICT usage
for
E
TY
ILI
AB
D
OR
ICT MATURITY
#9
TRIPPLE BOTTOM LINE
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INFRASTRUCTU
O
VIR
EN
ECONOMIC
ECONOMIC
ICT MATURITY
ICT MATURITY
GE
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AF
Tokyo is one of the best-performing
cities in the environmental dimension.
The CO2 emissions in the city are
TY
SO
ILI
CI
below average and especially low
T
AB
AL EN
RD
M
regarding the city’sFO
economic perforON
AF
VIR
EN
mance. Both energy consumption
and waste per person are low. Compared to other cities,
T
Tokyo’s SOC
pollution levels are very low. Tokyo’s Ygood
ILI
IAL
AB
RD
environmental performance can be partly explained by
FO
V
EN
AF
Tokyo
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 13

14. IL
AB
RD
O
FF
SO
CIA
L
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
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#11
Los Angeles performs below average
TY
ILI
in the social dimensionBof the index
DA
R
#11
FO
AF
and the overall result is lowered due
to relatively Thigh rates of unemployAL
US
US
N
AG
AG
E
ment and E L
NM homicide. The city’s perforE
RO
A
VI
US
NT
E
EN
mance regarding health and educaAG
M
E
ON
tion is above average.ENVIR
SO
CI
AL
INFRASTRUCTURE
Los Angeles is known to score high in
economic power in various global
T
EN
NM
indexes and has a comparatively high
IRO
V
EN
GDP per capita. The economy is
US
AG
clearly a major strengthEof the city.
US
However, the competiveness is not
AG
SO
ITY
CI
E
BIL
AL
DA
higher than average. ILITY
SO
OR
Los Angeles
CIA
L
INFRASTRUCTURE
INFRASTRUCTURE
AB
RD
FO
AF
F
AF
INFRASTRUCTURE
ICT MATURITY
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Los Angeles is a city with high values
for the use of resources, partly due to
T
EN
the extended urban sprawl. The
NM
IRO
consumption of energy is high and is
#11
NT
NV
E
E
NM
almost exclusively based on fossil
IRO
V
EN
fuel.
Los Angeles However, the city is Iamong the
TY
SO
CI
BIL
best for recycling waste. While Los Angeles has a low
L
AL
TA RDA
US
EN
SO
ITY
level of particulateAmatter in theOair, AFFO nitrogen dioxide
GE
NM the
CI
BIL
AL
DA
VIR
R
emissions are high. The climate indicator with emissions
EN
FO
AF
of carbon dioxide leaves room for improvement.
Los Angeles is considered among the
top 10 in ICT maturity and one of the
key technology hubs in the USA. This
Los Angeles
is also displayed in the ICT usage
Los the city
where Angelesperforms quite well.
ECONOMIC
14 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
NT
ME
US
AG
ASTRUCTURE
The city has its own Information Technology Agency
(ITA), responsible for planning, designing, implementing,
operating and coordinating the city’s information
AL
T
SO
EN
CIA
NM
L
RO
I
SO
NV
CIA E
L
ECONOMIC
The city is an important economic hub in the United
States, with strengths in everything from business, media
and fashion to science and sports. However, it is perhaps
best known for its entertainment industry in Hollywood
that has long been a world icon in the creation of films,
television productions, video games and recorded music.
TY
ILI USA
GE
AB
RD
T ITY
FO
AF MENBIL
A
ON RD
VIR FO
EN AF
E
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Los Angeles has 3.4 million inhabitants and it is the
second largest city in the United States. The Greater Los
Angeles Area has a population of 15 million. The city is
situated in California in western USA and is known for its
mild climate, large highways, celebrities, shopping and
beautiful beaches. It has been recognized as one of the
most ethnically-diverse cities in the country.
AG
#11
ECONOMIC
#11 Los Angeles
US
ECONOMIC
ECONOMIC
The affordability in Tokyo is good and
TY
TokyoSOCIA
ILI
AB
clearly not a critical aspect in the
L
RD
FO
AF
relatively low ICT usage compared to
the good infrastructure. The fixed
broadband prices are low, while the
Tokyo
mobile phone tariffs seem a bit
over-priced compared to many high-ranked cities. The
IP transit prices are relatively high in comparison to
other cities that perform well in ICT.
Tokyo
SO
CIA
L
ECONOMIC
ECONOMIC
A
TY
ILI
AB
RD
FO
AF
ECONOMIC
ECONOMIC
ECONOMIC
While Tokyo scores well in fixed
US
EN
AG
broadband quality, its result in mobile
E
broadband speed is not on the same
SO
ITY
CI
T
level. At the sameALtime, the city has
BIL
EN
DA
R
M
FO
ON
many wireless hotspots. The internet
AF
VIR
EN
access and fiber penetration among
the citizens are among the highest. Tokyo has a good
NT
SO but
IT
ICT infrastructure NME does not use its full potentialY to
CO
BIL
VIR IAL
DA
the same degree as many other top-performing cities.
EN
OR
FF
ECONOMIC
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
T
EN
NM
O
VIR
TY
S
Los Angeles ranks #11 inOthe Networked Society City
ILI
CIA
AB
RD
O
Index. The Fcity performs on L even and high level for
an
AF
each of usage, infrastructure and affordability. The
infrastructure is relatively well developed when it comes
to the fixed and mobile components, even though the
#11
broadband speeds and number of smartphones and
subscriptions for mobile lag behind the better performing cities. A good example of ICT solutions is an initiaA
tive startedSby Edge.LA – a hubL for start-up companies,
U
NT
A
ME
ON
which offers GE
various resources to increase the flow of
VIR
EN
technology and information among people.
ICT MATURITY
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
AL
#10
US
Tokyo performs justG above averageENT
in
A
NM
E
the ICT usage. The city has highOuse
VIR
EN
of mobile phones and computers, but
lower penetration S more advanced AL
U for
NT
AG
US
ME
E
AG
technologies such as smartphones
ON
IR
E
NV
and tablets. The internet use Eis not
high compared to other cities that perform well in the
index and social network penetration among the
US
citizens is moderate. The use of electronic payments is
AG
E
not high compared to most cities.
technology system and networks, and for the delivery of
information processing and communication services.
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ECONOMIC
ICT MATURITY
ICT MATURITY
ECONOMIC
the smart city, created in its suburbs in partnership with
TY
ILI
Panasonic among others.#10 “eco-burb” will integrate
The SOCIAL
AB
RD
FO like solar panels, storage batteries
Panasonic devices
AF
and light bulbs based on LEDs (light-emitting diodes)
TY
SO
along with air-conditioners, washing Tmachines and floor
L
ILI
CIA N A
US DAB
E
R
ML
OAGE
heating that can Fcommunicate with each other to
F
#10 VIRON
A
maximize energy efficiency. Tokyo city will also promote
EN
smart mobility solutions.
ECONOMIC
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15. NT
ME
TY
ILI
AB
NV
RD
E
FO
AF
N
IRO
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
TY
ILI
AB
D
OR
F
ECONOMIC
Los Angeles
#12 Miami
T
EN
NM
O
VIR
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ITY
FO
AF
AF
AL
NT
While Miami is considered a leader in
ME
ON
economic terms, its performance in
VIR
EN
the economic dimension of the index
is average. The city has quite high
US
AG
productivity as indicated by the GDP
E
per capita, but when it comes to
economic competitiveness, Miami does not compare
favorably to many other cities. This is mostly due to the
U
post-secondary educational attainment,Swhich holds the
AG
E
lowest value of all the cities from developed countries.
BIL
The affordability of ICT in Los Angeles
SO
CI
AL
is undoubtedly competitive on a
global scale. This is especially true for
the low fixed broadband tariffs and IP
transit prices.
AL
US
AG
E
A
RD
AL
CI
ECONOMIC
ICT MATURITY
GE
CI
TRIPPLE BOTTOMTRIPPLE BOTTOM LINE
LINE
SA
SO
ECONOMIC
ECONOMIC
ECONOMIC
SO
SO
CIA
L
Miami performs on an average level in
Y
LIT
the social dimensionRDABIthe index. The
of
Y
T
SO
FO
ILI
CIA
AF
city obtains relatively high values for
#12
AB
L
RD
FO
health and education dimensions.
AF
Regarding the inclusion dimension,
Miami has the second highest homiAL
US
NT
AG the
ME
cide rate and E third highest unemployment rate out
N
#12
IRO
of all cities in the study,Vwhich both affect the city’s
EN
performance negatively.
Miami
The performance in individual, market and technology
usage is on a consistently even level, but as there are
US
no exceptionally good results, the city could further
AG
E
enhance the usage on every level.
U
The ICT infrastructure in Los Angeles
is well developed in terms of broadband quality and both fiber and LTE
T
have been implemented. However,
EN
NM
internet accessVIcouldT be further
RO
EN
improved. There is MEN
N room for improveRO
ment in manyENVI
infrastructure indicators.
INFRA
VI
EN
INFRASTRUCTURE
INFRASTRUCTURE
E
Miami is oneSO the least polluted
of
CIA
L
cities in the study and has been
SO
ranked as oneCof the cleanest cities in
IAL
SO
ITY
CI
the country in other studies. On the
BIL
AL EN
DA
R
M
F
ON
other hand, the cityOperforms less well
AF
VIR
EN
TY #12
I
SO
when it comes to recycling waste,
BIL
CIA
DA
L
even though there R a city-wide recycling program in
FO is
AF
#12
SO
ITY
place, and the relative consumption of non-fossil fuels.
CI
BIL
AL
DA
LR
The latter can lead to high emissionsAof carbon dioxide.
T FO
US
EN F
A
GE
To summarize, theAcity performs NM an average level in
on L
RO
A
#12 E VI
US
NT
this dimension andGhas roomNfor improvement in its
A
ME
E
Miami
ON
IR
environmental awareness to Ecounter these weaknesses.
NV
Miami ranks #12 in the Networked Society City Index
and performs on an even and quite high level in each of
the ICT dimensions of usage, infrastructure and affordability. The infrastructure is well developed in terms of
the fixed and mobile parts, even though the broadband
speeds and the number of smartphones and subscriptions for mobile lag behind the top-performing cities.
However, projects are being developed to use the new
possibilities. For example, Miami Children’s Hospital has
recently launched a free iPhone application that uses
Wi-Fi positioning to help patients and their families
navigate through the hospital.
Miami performs quite well when it ENTAL
US
AG
M
E
ON
comes to ICT usage. It has a consisVIR
EN
Miami
tent level for all of the individual,
market and technology indicators,
but as there are no exceptionally high
levels, the target should be to enhance the usage on all levels.
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE INFRASTRUCTURE
ICT MATURITY MATURITY
ICT ICT MATURITY
ECONOMIC
L
AG
E
US
AG
INFRASTRUCTURE INFRASTRUCTURE
INFRASTRUCTURE
E
The ICT infrastructure in Miami is well
US
AG
E
developed when it comes to broadNT
band quality, and NME fiber and LTE
both
RO
T
have been wellVIestablished. However,
EN
EN
NM
the internet access could be further
RO
VI
EN
improved as the number of hotspots
Y
SO
LIT
CI
is quite small. Because the infrastructure is wellBIdevelA
AL
T
RD
N
FO
SO needs to adjust to the new possibilities
ITY
oped, the public ONME
AF
C
BIL
VIR IAL
DA
EN
and utilize them on a wider scale.
OR
FF
The affordability of ICT in Miami is
SO
C
competitive on aIAL
global scale. This is
especially true for fixed broadband
and IP transit prices. There is, howMiami
ever, room for improvement in the
Miami
tariffs for mobile phones.
TA
EN
M
ON
ECONOMIC
ECONOMIC
US
AG
E
US
A
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ECONOMIC
ECONOMIC
#12
ECONOMIC
SO
CIA
L
ITY
BIL
DA
OR
F
TY
AF
ILI
AB
RD
FO
TAF
ECONOMIC
ECONOMIC
TY
ILI
AB
RD
FO
AF
EN
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Los Angeles
Miami has more than 400,000 inhabitants and the population of Miami Metropolitan Area is around 5.5 million,
making it the eighth largest urban agglomeration in the
US. In 2010, Miami was classified as an alpha world city
by the World Cities Study Group. It is a leading player in
finance, commerce, culture, media, entertainment arts,
and international trade. It is also a major television
production center and the most important city in the US
for Spanish language media. Tourism is another important industry and the city attracts over 38 million visitors
annually.
ITY
BIL
A
RD
FO
AF
VIR
EN
Miami
ECONOMIC
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 15
US
AG
E

16. MIC
F
AF
INFRASTRUCTURE
TY
ILI
AB
SO
CIA
L
FF
ICT MATURITY
US
AG
#13
US
AG
E
ITY
T IL
ENB
DA
NM
OR
FF
RO
I
VA
AL
SO
CIA
O
VIR
N
L E
INFRASTRUCTURE
ECONOMIC
ECONOMIC
Seol
O
INFRASTRUCTURE
ECONOMIC
The Tcity does not perform equally
N
ME
well in the economic dimension.
ON
VIR
Compared to many other well- perEN
forming cities, Seoul gets a relatively
US
AG
lower score in this dimension. While
E
SO
ITY
CI
BIL
AL
competitiveness is above average, its
DA
OR
AF
productivity is below average. The citizens of FSeoul have
a high educational attainment and the number of patent
applications is above average. The proportion of knowledge-intensive services is average compared to the
T
other cities NinEN index.
M the
VIR
Seol
CI
AF
F
D
OR
TY
ILI
AB
AL
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
Seol
O
Seoul performs wellEin ICT usage. The
VIR
EN
rates of computer use and penetration for more advanced technologies
such as smartphones and tablets are
US
AG
high. The same is true for both
E
internet use and the use of electronic
US
payments. The city has a well-developed openAdata
GE
homepage.
U
Seoul performs well in both fixed
T
EN
broadband and mobile broadband
NM
IRO
V
quality. The international bandwidth
EN
capacity is not so high compared to
NT
ME
ON
the other top-performing cities. The
VR
SI
NT
EN O
I
internet access COANalmost 100 percent.
is ME
R L
VI
EN
The city has many wireless hotspots.
SO
SA
GE
TY
ILI
AB
D
OR
F
AF
CI
TY
ILI
AB
A
L
Compared to other well-performing
SO
CI
AL
cities with a similar income level, the
fixed broadband and mobile phone
tariffs in Seoul are not as low as
expected. The IP transit prices are
Seol
relatively high in the city.
D
OR
F
AF
ITY
BIL
A
RD
FO
AF
Taipei is the capital of the island state Taiwan in southeast China. Located on the northern tip of Taiwan, the
city has a population of about 2.6 million, while the
metropolitan area has almost 7 million inhabitants. Taipei
is the political, economic and cultural center of Taiwan.
Considered a global city, Taipei is part of a major
industrial area. The city is home to Taiwan’s democratically elected national government.
As Taiwan’s largest metropolis, Taipei has been at the
center of rapid economic development in the country
and has now become one of the global cities in the
production of high-tech products and its components.
This is part of the so-called Taiwan Miracle, which refers
to the dramatic industrialization and economic growth in
the state since the 1960s. Together with Singapore,
South Korea and Hong Kong, Taiwan has become
known as one of the “Four Asian Tigers.”
16 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
SO
AL
NT
E
NM
#14 Taipei
Seol
Seoul has a high score inITthe social
Y
SO
CI
BIL
AL
#13
dimension and performs well in health,
DA
R
FO
AF
education and social inclusion. Infant
mortality is low and the average life
US
AG
expectancy Tis high. The unemployE
AL
US
N
E
AG
ment rate is low and the educational
NM
E
IRO
attainment among the ENV
citizens is high. Seoul is one of the
best-performing cities in the social dimension.
EN
ON
VIR
EN
Seol
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E
NT
E
NM
EN
ICT MATURITY
TRIPPLE BOTTOM LINE
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A
ECONOMIC
ECONOMIC
ECONOMIC
D
OR
INFRASTRUCTURE
ICT MATURITY
ECONOMIC
TRIPPLE BOTTOM LINE
Seoul ranks #13 in the Networked Society City Index
and performs well in usage, infrastructure and affordability. The use of electronic payments is high among
the citizens. Seoul #13 a very high internet access, high
has
fiber penetration and a high broadband speed. South
Korea has been ranked as number one in ITU’s ICT
AL
development index. “Smart Seoul 2015,” the Strategic
US
NT
AG
ME
E
Plan for Informatization ofON
Seoul, is aiming to make
VIR
E
Seoul the city that bestN applies smart technologies.
AG
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
IAL
TRIPPLE BOTTOM LINE BOTTOM LINE
TRIPPLE BOTTOM LINE
TRIPPLE
A
D
OR
E
US
ECONOMIC
ECONOMIC
ECONOMIC
Since the Korean War, Seoul has been the focus of
immense reconstruction and modernization efforts.
Today, Seoul is considered a leading and rapidly rising
global city, resulting from an economic boom since the
1980s. With its Digital Media City, Seoul is the world
leader in technology and boasts well-known multinaI such as Samsung and LG.
SO
tional companiesTY
BIL
C
E
ECONOMIC
ECONOMIC
ECONOMIC
Seoul, the capital and largest metropolitan area of
South Korea, is a megacity that hosts a population of
more than 10 million. The Seoul Capital Area is the
world’s second largest metropolitan area with over 25.6
million people, home to over half of South Korea’s
population.
AG
Seoul’s performance in the environmental dimension is average. The
Y
CO2ITemissions are low compared to
SO
IL
CIA
AB
L
RD
T FOthe city’s economic performance. The
N
ME AF
ON
low energy consumption can be
VIR
ITY
EN
BIL
explained bySOCIsmart metering
a AL
DA
R
TY
FO
S has introduced smart
initiative. The Seoul governmentOC
ILI
AF
B
IAL
DA
#13
SO
meters toCreduceFOR city’s total energy useTY 10
the
I by
AF
BIL
IAL
DA
percent by recording the consumption Rof electricity,
FO
AF
water and gas in homes, #13
offices and in factories.
However, the levels of pollution are NTAL
above average and
US
E
#13
the total waste perAGE
capita is the ONM
highest among the
VIR
E
cities. The very high recyclingNrate compensates for the
AL
high waste levelsUSAG some extent. MENT
to
ICT MATURITY ICT MATURITY
ICT MATURITY
#13 Seoul
US

17. CIA
L
TRIPPLE BOTTOM TRIPPLE BOTTOM LINE
LINE
NT
L
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTUREINFRASTRUCTURE
ECONOMIC
ICT MATURITY
ECONOMIC
ECONOMIC
Taipei has a high score inTY social
the
SO
I
CI
BIL
AL
dimension and performs well in
DA
OR
ITY
S
FF
BIL health, OCI
#14
educationAand social incluAL
DA
R
FO
sion. The infant mortality rate is low
AF
US
AG
E
and the average life expectancy is
L
high. The unemployment rate is low
TA
US
EN
AG
and the educational attainment among the citizens is
NM
E
RO
#14
I
EN
high. Taipei is one of theV best-performing cities in the
social dimension.
Taipei
A
E
NT
The city does not score equally well
NM
ME
E N
ON
R
E
in theVIeconomic dimension. ComEN
pared to many other well-performing
a
SO cities in the index, Taipei obtains ITY
US
CI
BIL
AL
relatively lower score. ABoth OproductivDA
GE
R
F
AF
ity and competitiveness are around
average. Taipei does not have as many business startups and patent applications as other top-performing
cities in the index. The education level and knowledge
US
AG
intensiveness in the economy are high. E
O
VIR
AG
ECONOMIC
INFRASTRUCTUREINFRASTRUCTURE
ECONOMIC
T
EN
NM
O
VIR
Taipei performs well in the environmental dimension. The CO2 emissions in the city are belowY average
SO
IT
CI
B to
and very low compared IL the city’s
T
AL N
DA
ME
OR
F
economic performance. The energy
ON
AF
VIR
EN
consumption is low, as is waste per
capita. Taipei’s good performance is not only due to
Y
good results in the use of resources, and inITthe areas of
SO
IL
C
EN
Taipei
IAL
Taipei
AB
RD
FO
AF
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
R
FO
AF
INFRASTRUCTURE
INFRASTRUCTURE
Taipei performs well in both fixed
US
AG
broadband and mobile broadband
E
quality, even though the international
bandwidth capacityENT not at the
is
M
same level. The IRON has many wirecity
V
EN
less hotspots. Taipei City has proTaipei
vided a public Wi-Fi access service since 2011. The
T
S among
IT
internet accessOCONMEN the citizens is high and theYfiber
BIL
IAL
DA
VIR
penetration is None of the highest.
OR
E
FF
A
A
US
INFRASTRU
ICT MATU
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
SO
AB
RD
O
FF
O
VIR
EN
ICT MATURITYICT MATURITY
INFRASTRUCTURE
ICT MATURITY
VIR
EN
E
TY
ILI
E
NM
TRIPPLE BOTTOM LINE BOTTOM LINE
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T
EN
M
ON
AL
NT
AG
BOTTOM LINE
US
E
ECONOMIC
AG
#14
TRIPPLE BOTTOM LINE
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US
ECONOMIC
L
ONOMIC
CIA
ECONOMIC
ECONOMIC
ECONOMIC
A
ECONOMIC
SO
FF
TY
Taipei performs aboveILIaverageSin ICT
OC
B
I
DA
usage. The computer use#14 high, AL
is
but
OR
FF
A
the penetration for more advanced
technologies such as smartphones
US
AG
and tablets is modest. While internet L
E
TA
US
#14
use is high, the citizens do not useEN
AG
NM
E
O
electronic payments to the same extent as in many
VIR
EN
other cities. The city has a well-developed open data
L
homepage. Another example of theNgovernment use of
TA
US
A
ME
ICT is the launch ofGE smartphone applications,
16
ON
VIR
EN
ranging from areas ENT city administration to transportalike
NM
O
tion, tourism,ENVIR
employment, education, environmental
protection, disaster prevention and culture. The aim is to
US
facilitate the access to, and use of, citizen services and
AG
SO
E ITY
CI
BIL
government information through mobile technology.
AL
DA
ECONOMIC
TY
ILI
AB
D
OR
climate change and pollution, but also on a consistently
AL
US
NT
good performanceAGE allYmeasuredEdimensions, while
in T
NM
RO
ILI
VISOC
many other cities perform well either in climate change
AB
EN
IAL
RD
O
or pollution. AFF
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
Taipei ranks #14 in the Networked Society City Index
and performs quite well in infrastructure and affordability. Taipei does not perform equally well in ICT usage.
While personal computer ownership is high, the penetration rate of more advanced technology such as
smartphones and tablets is low compared to other
Y
SO
LIT
cities with highBIICT performance. The city has a high
CIA
A
RD
rate of internet access, very Lhigh fiber penetration and a
FO
AF
high broadband speed. Taipei City Government has
initiated a network city program to respond to the global
digitalization trend. In 2012, 19.41 million visitors had
browsed the home#14
page of Taipei City Government’s
global website and 1.95 million visitors had browsed
“Taipei E-Services Online.” Citizens are now able to
access government servicesENTAL hours a day through
24
US
AG
M
E
ON
convenient, easy-to-use,IRhigh-speed and obstacleV
EN
smart network access.
#14
The fixed broadband prices are low in
SO
the city, but the CIAL
mobile phone tariffs
are not low compared to many other
high-ranked cities. The IP transit
prices are relatively high compared to
Taipei
other cities that perform well in ICT.
TY
ILI
AB
D
OR
F
AF
#15 Sydney
Taipei
Sydney is the most populous city in Australia and the
capital of New South Wales. The population of the
greater metropolitan area is above 4.6 million and the
residents comprise a cosmopolitan and international
population. The city is a high-ranking world city for
quality of life.
Sydney is a prosperous city and its residents enjoy the
world’s second highest earnings (purchasing power
parity) among world cities. The largest economic
sectors in Sydney include property and business
services, retail, manufacturing, and health and community services. Sydney provides approximately 25 percent
of the country’s total GDP
.
Sydney ranks #15 in the Networked Society City Index
and does not perform at the expected level considering
the size of its economy. The main drawback is its
underdeveloped infrastructure when it comes to fixed
broadband and the almost non-existing access to fiber
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 17

18. US
NT
ME
N
IRO
NV
E
N
IRO
V
TY
EN
SO
CIA
L
R
FO
AF
E
ILI
B
DA
AL
NT
ME
AG
E
TRIPPLE BOTTOM LINE
TRIPPLE BOTTOM LINE
T
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
AL
ECONOMIC
ICT MATURITY
CI
ECONOMIC
As Sydney is considered Ito be a
Y
LT
A for
high-ranking world city BI quality of
RD
FO
AF
life, it does not come as a surprise
#15
ITY
SO
city performs well inUthe social
BIL that the C
IAL
DA
SA
OR
G
dimension of the index. The city Ehas
FF
A
good resultsAfor health and inclusion
L
US
NT
M dimension indicates a slight
dimensions. AGE educational E
The
ON
VR
weakness due to modestI secondary educational attainEN
#15
ment, especially in relation to comparable cities.
Sydney
SO
N
ME
The city performs on a slightly lower
L
V level in the economic dimension even
TA
N
US
EN
AG E
NM
E
though Oit is considered as the finanVIR
EN
cial and economic hub of Australia.
TY
SO
ILI
CI
AB
AL
While Sydney has a USAGE
relativelyDhigh
R
FO
AF
GDP per capita, it does not compare
favorably to the highest performing cities. The same is
true for the indicator of economic competitiveness
where the result is about average for business startups,
employment in knowledge intensive services as well as
US
AG
T
E
in tertiary educational attainment.
EN
M
N
IRO
ECONOMIC
Sydney
INFRASTRUCTURE
ECONOMIC
ON
VIR
EN
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
Sydney
#16 Moscow
Moscow is the capital of Russia and a major political,
economic, cultural and scientific center. With a population of 11.9 million, it is the largest city in Russia.
Moscow is one of the most expensive cities of the world
and has one of the largest municipal economies in
Europe. It accounts for approximately 22 percent of
Russia’s GDP
.
Moscow’s economy is highly diversified. It is the undisputed financial center of Russia and home to the
country’s largest banks and companies, including the
leading natural gas and oil companies. While remaining
one of Russia’s major industrial centers, it has started
transferring some industries out of the city to improve
its conditions.
CIA
L
#16
US
AL
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AF
NT
AG
E
E
NM
O
VIR
EN
ECONOMIC
Sydney
SO
FO
A
ICT is important for Sydney considering that since the
Sydney jobs have moved from manufacturing to
1980s many
18 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES
ITY
BIL
A
RD
ECONOMIC
ECONOMIC
B
DA
OR
FF
INFRASTRUCTURE
I
ICT MATURITY
Sydney’s performance in the ICT
TY
SO
ILI
CI
AB
AL
affordability dimension is average.
RD
Sydney
FO
AF
Both fixed and mobile cellular tariffs
and the IP transit prices are high in
Sydney
relation to other well-developed cities
in the index. Increased competitiveness in the market could be one way to decrease the
prices for ICT services in Sydney.
Sydney mostly performs well in the
environmental dimension. It is considTY
SO
ILI
CI
ered one of the least polluted cities
AB
AL
RD
FO
and it has a relatively low use of
AF
NT
ME
resources. However, there are areas in
ON
VIR
EN
need of improvement as the city has
the highest carbon dioxide emission out of all the cities
and the energy consumption is comparatively high.
TY
SO
ILI
C
IAL
VIR
EN
The ICT infrastructure in Sydney can
be divided in two NMENT with opposite
parts
US
O
AG
VIR
performance Elevels. Mobile broadE
N
T
band is well developed, with LTE
N
ME
technology for Vall N
IRO three leading
S
ITY
EN O
CI
operators. However, the development
BIL
AL
DA
R
F
of fixed broadband is not so advanced, withOlow fiber
AF
SO
penetration. TheCaccess availability to ICT can be ITY
IL
IAL NT
AB
ME
improved, as indicated by the low number FFORD
of Wi-Fi
ON
A
VIR
hotspots.
EN
INFRASTRUCTURE
#15
#15
the services and information sectors,
which have benefited from well-developed ICT. While on an individual levelAL
T
US
EN
AG
NM
E
the ICT usage scores quite highOfor
VIR
US
EN
AG
Sydney, on technology and market
E
levels it is average. However, as there
US
are no clear lows or highs for any of these indicators,
AG
E
there is room for further improvement.
ICT MATURITY
INFRASTRUCTURE
ICT MATURITY
AG
TRIPPLE BOTTOM LINE
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US
INFRASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
L
E
M
ON
RIPPLE BOTTOM LINE
INE
CIA
ECONOMIC
ECONOMIC
ECONOMIC
AF
L
TA
EN
AG
ECONOMIC
SO
FO
US
ECONOMIC
ITY
BIL
A
RD
O
VIR
EN
ECONOMIC
ECONOMIC
ECONOMIC
TRIPPLE BOTTOM LINE
broadband in particular. However, the National Broadband Network is making efforts to increase fiber rollout
ITY
across the Sydney metropolitan area. The IP transit
SO
BIL
CIA
DA
L
prices across all networks are high compared to prices
OR
FF
A
in similar cities in the index. At the same time, mobile
broadband is well developed, with LTE for all three
leading operators and mobile broadband speeds, which
#15
are the second fastest among all the included cities. The
usage of mobile networks is quite good and electronic
payments are frequently used. There are some new ICT
AL
initiatives spurring development such as the Electronic
US
NT
AG
ME
E
Medical Record Programme and Electronic Medication
ON
VIR
EN
Management Programme in health care.
GE
US
AG
E

19. INFRASTRUCTURE
E
#17 São Paulo
AG
FO
A
RD
AF
VIR
SO
CIA
L
EN
ICT MATURITY
INFRASTRUCTURE
E
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
E
L
E
TA
EN
M
ON
São Paulo performs belowY average in
LIT
#17
the social dimension. DABhas a high
It I
R
FO
AF
infant mortality rate, which indicates
that it is facing challenges inUreaching
SA
GE
L
out with healthcare to all its citizens.
TA
US
EN
AG
M
Its educational system is facing similar
E
ON
VIR
E
challenges and despiteNseveral efforts in the past decade, large disparities in the educational system remain.
SO
CI
AL
Sao Paolo
The Tcity performs less well in the
EN
NM
economic dimension. With relatively
IRO
V
EN
modest GDP per capita and modest
scores in economic competitiveness,
US
AG
TY
SO the overall performance leaves room
E
ILI
CI
AL
Moscow
ECONOMIC
ECONOMIC
ITY
AG
IL
NT
AB
MD
RE
FO
ON
IR
AF
NV
FO
AF
AG
#17
ECONOMIC
ITY
BIL
A
RD
L
ECONOMIC
Moscow scores high in ICT affordabilSO
CI
AL
ity. Low fixed broadband and mobile
phone tariffs together with low IP
Moscow
transit prices indicate that Muscovites
have access to a competitive market
Moscow
with reasonable prices.
CIA
US
ECONOMIC
A
A
US
Moscow scores around average in
US
AG
T
EN
E
terms of ICT infrastructure. While the
NM
IRO
city’s fixed broadband speed is good,
NV
E
T
mobile broadband quality score does
EN
NM
not reach the same level. The overall
RO
VI
S
ITY
EN OC
BIL
result is also affected by the modest
IAL
DA
R
FO
score in fiber and high-speed mobile broadband penetraAF
T
EN
SO ONM
ITY
tion. Weak ICT infrastructure could have negative effects on
C
BIL
IR I
DA
NV AL
E
the city’s competitiveness and role as a business center.
OR
FF
SO
FF
TRIPPLE BOTTOM LINE
ECONOMIC
ECONOMIC ECONOMIC
Moscow scores around average in ICT
usage, but has a US
moderate score inENTAL
AG
M
Moscow
ON
electronic payments.EWhile Muscovites
VIR
EN
are in many aspects early adopters of
US
AG
new technology, in an international
E
comparison there is a delay in develMoscow
US
opment. This could be explained by income disparities
AG
E
and a diverse economic ability of the citizens.
TY
ILI
AB
D
OR
INFRASTRUCTURE
E
NV
N
IRO
TRIPPLE BOTTOM LINE
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INFRASTRUCTURE
INFRASTRUCTURE
INFRASTRUCTURE
E
ECONOMIC
ECONOMIC ECONOMIC
IAL
A
ECONOMIC
ICT MATURITY MATURITY
ICT
ICT MATURITY
L
Moscow is ranked #25 out of the 31
E
#16
cities in the environmental dimension.
ITY
SO
TheILoverall result is affected by low
CIA
AB
L
TY
RD
SO
I I
T FFOscores in recycled waste,L high CO2
CI
AB
AL EN A
#16
RD
NM
O
L
FO
emissions and highAfossil fuel energy
AF
VIR
US
NT
EN
AG
ME
consumptionR– Nareas that would benefit
E
O
VI
EN
from improved city management, increased awareness
AL
#16
US
NT
SO
ITY
and changed behaviors, aided by smart ICTILsolutions.
AG
C
ME
B
NV
ECONOMIC
CIA
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FF
TRIPPLE BOTTOM LINE
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IRO
T
ILI
AB
D
OR
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
NT
E
NM
São Paulo ranks ITY in the index. While its performance
#17
SO
BIL
CIA
DA
L
is averageFFcompared to other included cities, it should
OR
A
be noted that in comparison to other developing economies, it is performing very well. In connection with the
FIFA World Cup in 2014, the city mayor’s office has
launched initiatives#17 improve ICT. For example, there
to
are plans to install free Wi-Fi access in 120 public
spaces, including parks, squares, and public transit
L
stations. São Paulo has seen Nrapid growth over the past
TA
US
A
ME
decade, and GE
while significant initiatives have been taken
ON
VIR
EN
to spur the development, many of the challenges remain.
B
DA
OR
F
AF
Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES 19
NT
ME
RASTRUCTURE
ICT MATURITY
INFRASTRUCTURE
INFRASTRUCTURE
ECONOMIC
ICT MATURITY
TRIPPLE BOTTOM LINE
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ECONOMIC
AL
Moscow’sENT
status as the economic
M
E
ON
centerIRof Russia could be better
V
EN
reflected in its performance in the
economic dimension. While the GDP
US
per capita is relativelyAhigh (much
GE
higher than the average in Russia), its
score in several aspects of economic competitiveness
such as business startups, patents and employment in
ITY
SO
BIL
CIA
US
L
RD
knowledge-intensiveA services leaves room for improveAG
FO
AF
E
ment. Tertiary educational attainment is high.
Y
US
São Paulo has the largest economy by GDP among Latin
American cities. It is considered the financial capital of
Brazil, as it is home to the headquarters of many major
corporations and the country’s most renowned banks and
financial institutions. Also, 63 percent of all the international companies with business in Brazil have their head
offices in São Paulo. The São Paulo Stock Exchange is the
largest stock exchange in Latin America. Although the city
used to have a strong industrial character, its economy has
followed the global trend of shifting to services.
INFRASTRUCTURE
IAL
Moscow scores relativelyTY
high in the
SO
ILI
CI
AB
AL
social dimension dueDto the low
R
FO
AF
unemployment rate. However, life
TY
SO
ILI
CIA
expectancy is fairly low and more
AB
#16
L
RD
FO
than 10 years lower for men than for
AF
women. Educational attainment could
be improved to increase Moscow’s result in the social
L
TA
U
dimension. SAGE
Despite the low MEN
unemployment rate, the
#16
ON
VIR
city’s result in social inclusion is affected by the homiEN
Moscow
cide rate that is higher than in many other cities.
INFRASTRUCTURE
OC
INFRASTRUCTURE
BI
DA
OR
F
AF
São Paulo is the largest city in Brazil and has a population of about 11 million. The metropolitan area has a
population of about 19 million. While São Paulo is not the
capital of Brazil, it is the capital of Brazil’s most populous
state. It exerts strong regional influence in commerce,
finance, arts and entertainment. São Paulo is said to be
among the 10 most expensive cities in the world.
ICT MATURITY
Moscow ranks #16 both in the Networked Society City
Index and the TBL Index and its performance in many of
NT
ME
the dimensions is average. Its score in the ICT index is
ON
IR
mainly ENVresult ofTY high score in ICT affordability.
a
the
S
LI

20. AG
#18
US
AG
E
ITY
SO
CIA
VIR
N
L E
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E
ECONOMIC
INFRASTRUCTURE
INFRASTRUCTURE
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As the only sea route between the oil-rich Black Sea
and the Mediterranean, the Bosporus has shipping
traffic threeS times that of theENTAL Canal. Istanbul is an
Suez
U
AG
E
increasingly popular touristMdestination and in 2012, it
ON
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was the world’s fifth most-visited city.
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São Paulo scores around average in
ICT usage. The results are consistent AL
US
NT
AG
ME
in all aspects of ICT E
usage andIRreflect
ON
V
EN
Sao Paolo
both the economy’s and citizens’
ability to adopt new technology as
well as the extension of ICT infrastructure and affordability.
ECONOMIC
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E
#18
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to the focus on high-value-added activities. Yet its
low-value-added manufacturing sector is still substantial, and represents four-fifths of the city’s total exports.
ICT MATURITY
ITY
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São Paulo performs especially well in
RD
FO
Y
AF
SO
LIT
theBIenvironmental dimension. The
CIA
DA
L
OR
FF overall result is supported by equally
A
T
good performance in all environmenEN
NM
#17
tal aspects (climate, pollution and use
RO
VI
EN
Y
of resources) OC the index. São Paulo
S of
LIT
I
#17
AB
IA
has a high scoreFFORD
in recycling wasteL and has relatively
A
SO
low energyI consumption. However, like all ILITY
economies
AL
C
B
US
AL
NT
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that are moving upAGE value chain,E theRcity needs to
the
O
NM
F
AFAL
IRO
US
NT
focus on energy consumption Vpatterns and use of
EN
AG
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E
#17 VIRON
resources.
N
A
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US
for improvement. However, the results are better for
AG
business startups, indicating potential for E
improvement.
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Istanbul
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Turkey’s ranking in several social
T
EN
areas does not compare favorably to
NM
AL
IRO
V other, especially European, cities
US
NT
AG EN
ME
E
ON
included in the index. The low life
VIR
EN
U
AG
expectancy and high Sinfant mortality
Y
E
SO
LIT
CI
A
rate indicate that there is roomBIfor
AL
RD
O
improvement in healthcare. While the literacyF rate is
AF
fairly high, Istanbul’s score in educational attainment is
modest. The social rifts in Istanbul can be partly explained by immigration from less prosperous parts of
NT
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Turkey in search of employment and better living
ME
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conditions.
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São Paulo’s performance in the affordTY
SO
ILI
IAL
AB
ability dimensionCof the index does not
RD
FO
compare favorably to other cities. While
AF
Sao Paolo
fixed broadband tariffs and transit
Sao Paolo
prices are reasonable (around average
in this study, but higher than in cities in
developed countries), the result in ICT affordability is
lowered by less competitive prices for mobile phone tariffs.
However,Sao market is improving, because broadband
the Paolo
services are now increasingly offered by both mobile
phone operators and cable TV operators.
ICT MATURITY
Istanbul is ranked #18 in ITY Netthe
BIL
worked Society City RIndex. Many of
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its challenges areAFF
similar to those of
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developing countries rather U
than of
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other European countries. Istanbul
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US
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has one Nof Europe’s fastest growing
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populations causing both social and economic strains
EN
on the city.
#18
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São Paulo scores around average in
the ICT infrastructure. While the city’s
US
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broadband qualityNisENT
E
M slightly below
RO
VI
average, the accessEto ICT scores
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EN
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fairly well, especially for newer techON
VIR
EN high-speed mobile
nology such as
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broadband and Ofiber. While the rather modest score on
AL
DA
R
FO
T
usage could beOan indicator of economic inequality,Ya
S
AF
ILI
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AB
AL ENT
RD
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high score in high-speed broadband demonstrates good
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NV
preconditionsEfor future development.
Istanbul
While Istanbul is not the capital of Turkey, it is the
country’s economic, cultural and historical center.
Istanbul’s population is estimated at 13.9 million, which
accounts for 18 percent of the country’s population and
makes it the largest city in Turkey and one of the largest
in Europe.
Istanbul is one of the fastest-growing metropolitan
economies in the world. It hosts the headquarters of
many companies and accounts for more than a quarter
of Turkey’s GDP Its GDP per capita and productivity are
.
much greater than the national averages, owing in part
CI
IAL
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#18 Istanbul
The city scores below average in all
TY
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economic aspects of DtheI index. The
AB
AL
R
FO
GDP per capita is Fmodest and the
A
T
results in all aspects of economic
EN
NM
competitiveness, especially for
RO
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EN
knowledge-intensive services, leave
room for improvement. The fast growth of Istanbul’s
SO
ITY
population affects the result of the economic dimension.
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AF
Istanbul
Istanbul scores relatively high in the environmental
dimension. The good result is partly explained by the
fact that Istanbul has many similarities to developing
cities. It has low CO2 emissions and low energy consumption. In terms of further economic development,
Istanbul needs to focus on tackling the negative enviIstanbul
20 Ericsson Networked Society City Index 2013 – APPENDIX 2 – CITY PROFILES

21. ICT MATURITY
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Beijing performs above average in the
#19
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social Sdimension. TheDAB
infant mortality
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FO
A
rate is low and theF average life
AF
expectancyTis above average. The
US
AL
US
N
AG
AG
E
rates ofONME
unemployment and homicide
E
VIR
are EN The literacy rate is high, but
low.
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the educational attainment is below average.
SO
The city scores below average in the
AL
NT
economicEdimension. Despite high
AG
T
M
N
E
ON
ME
economic growth over an extended
VIR
ON
EN
VIR
EN
period, the city’s performance in
U
productivity does notSAGE
compare
favorably to the other cities in theY
SO
IT
CI
BIL
AL
DA
index. While the education level among the citizens is
OR
F
AF
low, the proportion of employees in the knowledgeintensive service sector is high. The number of patent
US
applications is below average, SO higher than in many
but
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other top-performing cities.
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Beijing
US
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Beijing performs below average in the
Beijing environmental dimension.YThe CO2
T
SO
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#19
emissions in the city areLIhigh and very
BI
AL
DA
OR city’s economic
F
high compared to Fthe
NT
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ON
performance. The energy consumpVIR
EN
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tion is above average and most of the
TA
US
EN
A fossil fuels. The pollution levels are
energy comes fromGE
NM
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TY
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above average. The total waste per personLIis lower than
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the averageL among the cities.
FO
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Beijing
Beijing performs below average in ICT
usage. Computer use is high, but the
tablet penetration is modest. The
penetration rate of mobile phones and
US
AG
smartphones is around average. Use
E
ofBeijing
the internet is high, but the penetration of social networking does not compare favorably to
many other cities. The use of electronic payments and
advanced open data resources are limited.
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Beijing ranks #19 in the Networked Society City Index
and it performs below average in usage, infrastructure
and affordability. The city performs below average in the
TBL index as well. Internet access and use of the
internet are above average, but the infrastructure
penetration of high-speed mobile and fixed broadband
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Beijing, the Chinese capital, is also the administrative,
cultural and educational center of China. The city of
Beijing, which is under direct control of the central government, has a population of about 20 million. Even though
Shanghai is a larger city and the financial center of China,
most of the largest state-owned companies have their
headquarters in Beijing. Beijing has a reputation for
hosting many innovative enterprises and small, but fast
growing companies. The area of Zhongguancun, in the
northwestern part of the city, is a center of electronics and
computer related industries. The area of Yizhuang, in the
southeast of the city, hosts a center in information technology. The two Chinese universities with the highest international reputation – Beijing University and Tsinghua University – are situated in Beijing. One of the main challenges
Beijing faces concerns the quality of air. Even though the
government has recognized this and taken a number of
actions, air pollution is still a major problem.
AG
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Istanbul
#19 Beijing
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Istanbul performs above average in
SO
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ICT affordability,Cwith fairly low tariffs
Istanbul
for both fixed broadband and mobile
phones together with low IP transit
prices. This indicates that it has a
Istanbul
competitive market with affordable
prices.
SO
FF
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Istanbul’s ICT infrastructure has room
T
for improvement. ItMhas a moderate
EN
US
ON
AG
score in broadband quality and a
VIR
E
EN
relatively low speed for both fixed and
T
EN
NM
mobile broadband. The city has no
IRO
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E SOC
extended fiberN network, which affects
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F
the overall result. A strong ICT infrastructureOis essential
AF
to increase theSOC
city’s T
competitiveness and efficiency in
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the public sectorOANME
in order to meet the challenges
FO
AF
VIR
mentioned above.
EN
D
OR
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ILI
AB
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Istanbul scores around average in ICT
usage. This performance is partly
explained by the US
rather moderate ENTAL
AG
E
score in the economic dimensionNM
O and
VIR
US
EN
AG
some citizens’ lack of economic
E
ability to adopt new technologies and,
consequently, services such as social networking and
US
AG
E
electronic payments.
ICT MATURITY
ON
VIR
EN
L
leave room for improvement. The fixed broadband
#19
quality is about average and the mobile broadband
speed is slow compared to the other cities in the index.
However, the international bandwidth capacity is higher
AL
than in many other high-performing ICT cities. The
US
NT
AG
ME
N
mobile phoneEtariffs areVIlow and the mobile phone
RO
EN
penetration is about average.
ICT MATURITY
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ICT MATURITY
ICT MATU
ICT MATURITY
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ronmental impact, resulting from a Lgrowing population,
AL
NT
increased standards of living andNME
challenges related to
O
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the use of resources. Smart ICT solutions in this area
EN
L
US
would help to improve the situation.NTA
A
ME
SO
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FO
AF
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AFU
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#18
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NM
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Ericsson Networked NV
Society City Index 2013 – APPENDIX 2 – CITY PROFILES 21
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