1. E U N I C E N I C O L E N E L E R A T O M M O L E D I
Address Le Teusserok
No 25 Constantia Drive
Constantia Kloof
7040
PERSONAL DETAILS
Contact No 073 205 7876
Gender Female
Marital Status Single
Date of Birth 03 January 1972
Nationality South African
Home Language South Sotho
Other Languages Zulu, Tswana, Xhosa
Criminal Offence None
Driver’s License Code 08
EDUCATION
Matric (Grade 12).Thesele Secondary School, 1988
National Diploma: Public Relations Management. UNISA, 1997 to 2001.
Subjects:
Public Relations 1,11,111
Communications Science 1,11,111
Media Studies 1,11
Marketing and Advertising
English in Public Relations
Social Psychology
Communication in South Sotho
Law: Public Relations1
Business Studies: PR1
Videology 1
End-User Computing 1(Theory)
Key Account Manager / Business Developer. Auto GP Motors, (June 2014 to September 2015) January
2016 to 02 August 2016
Responsibilities:
Registering company on the government database and private sectors
Ensuring that the workshop complies with the requirements as per the Motor Industry
Building relationships with companies associated with the motor industry
Growing a company’s profits through attracting new customers and increasing the spend of existing
customers.
Identify sales leads and pitching services to new clients and maintaining a good working relationship
Following up new business opportunities and setting up meetings
Building relationships with potential clients and networking with the buyers and decision makers in the
motor industry
Building client database and retaining existing clients
Marketing the brand and ensuring that clients are informed about the latest news in the motor industry
Advertising the company on social media for publicity
Creating awareness about the brand through radio interviews
Advertising Auto GP promotions through channel patners
Educating clients about the importance of servicing their vehicles.
After sales service to current clients through visit on a bi-weekly basis
Ensuring that I follow up with client from estimate to the payment stages
2. Accounts Managed
SAFA
ABSA
PRASA
Bidvest
SAPS
Standard Bank
Eqstra
Individual clients through advertised campaigns.
JRA
Passion Travel
Senior Accounts Manager (Contract). Moagi Technologies, October 2015 to November 2015.
Responsibilities:
Coaching the sales team regarding leads
Follow up with the team to quantify on the leads created
Driving sales as per company’s portfolio targets
Communicate team status, task accomplishment, and direction
Help keep the sales team focused and on track
Register company on the database
Publicizing the CEO to the printed media and audio –visual
Writing press release and updating content on the website
Marketing the company for sponsorships
Building client database and retaining existing clients
Building relationships with radio and television channels
Produce weekly plan in advance with daily activities
Registering new clients and their contact details on the Beartix system
Sending quotations to suppliers for better pricing
Reason for leaving:
This was a One Month fixed term contract
Accounts Manager (Contract). Raluca, September 2012 to February 2013
Responsibilities:
Dealer Management
Responsible to ensure that customers are notified upfront about large invoices
Contacting dealers bi-weekly basis to obtain forecast
Communicate Specials and pricelists weekly
Manage dealer credit available
Sales Management
Liaise with Accounts department to prevent trading accounts from being put on hold
Overall management of the sales process
Ensuring that quotations are responded to within a minimum of one hour
Ensure that customers orders are processed within 4 – 8 hours
Closing the sale and notifying the customer of expected time of delivery
Ensure that stock is invoiced for each sale promptly and delivered with tax invoice
Supply senior management with orders vs purchase order
Manage day to day output and efficiency of internal staff
Ensuring accuracy of quotes and proposals to clients
Create database
Creating leads, cold calling and canvassing
3. Driving sales using company’s portfolio targets:
Prographics
POS
Office Dotmatrix
Media (Ink)
Signage
Report weekly forecast per status rating’
Submit monthly target, shortfall and Gross profit
Marketing
Drive awareness with approved marketing tools and budget
Presentations and public speaking when there are events
Plan quarterly with Marketing Manager
Sales Consultant - Loan Department / Payout Consultant / Customer Service Representative (CSR) -
Vehicle and Assets Finance. ABSA, November 2005 to August 2012.
Responsibilities:
Managing in and/or outbound Customer contacts to provide effective product information, query
resolution, transaction support or account management services on a range of ABSA products and
services
Supervised by the TL of the relevant team to which the CSR belongs
Accountable to the TL; peers in the team and other CSR's in the balance of teams that make up the
product line
To ensure that value is extracted with every contact, thereby enabling winning conversations.
Achievement of team productivity and quality objectives as defined in business plan and updated from
time to time in consultation with the TL; CCM; PM; HOP and SBU
Peer support to other CSR's and TL's to assist in the achievement of overall product line; business unit
and TACC business plan objectives as outlined in the business plan and updated from time to time in
consultation with the TL; CCM/SM; PM and HOP
Supervising the team in the absence of the Team Leader as I was on a talent team/ mentored to be a
Team Leader
Providing direction to team members to reach a targeted goal
Monitor team member’s participation to ensure that they put what they have been taught into practice if
not ensure they go for additional training
Boost the team moral and make sure they reach their goals by delegating tasks.
Teaching the team to cooperate by making a team a winning team and each of them to be winners
ensuring that in the process be a team player
Establish shared values by creating an environment of trust/open communication and team effort.
Help with resolving dysfunctional behavior within a work environment
Give feedback to management regarding the teams progress and challenges
Attend one on one coaching session with management on how to drive the team to reach its goals
Selling micro loans via telephone
Public Relations Assistant /Journalist (Corporate Communications (Contract)). SABC, April 2003 to March
2005.
Responsibilities:
Analysing and compiling daily report for senior management
Involved in the planning and layout of the magazine
Writing articles for the in-house magazine
Profiling SAfm presenters and writing press release to the media for publicity
Building relationships with radio stations, television and other departments for possible articles
Attend functions to give coverage and take photographs
Identify, initiate and cover stories for the in-house magazine as assigned
Assist in organising events and ensuring that marketing and promotional tools are sufficient and
available for distribution
Ensure that promotional gifts, stationery and events assets are recorded.
Sourcing of promotional items
4. Staying abreast of new events
Coordinating live radio and television interviews skills
Sales Administrator. National Brands Limited, January 2002 to January 2003.
Responsibilities:
Liasing with Reps for sales Orders
Handling customer queries
Capturing sales orders within pre-determined time limits
Submit daily reports on orders captured
Public Relations Management (Volunteer). Chris Hani Hospital, December 2001 to January 2002.
Responsibilities:
Reading and clipping articles that focuses about Chris Hani Hospital and other media companies.
Writing articles for the in house magazine Bara Update
Assist in co-coordinating and organizing events
Ensure that events are branded to ensure maximum exposure
Informing external clients- tourist about the history of Chris Hospital
Registry Clerk. South African Revenue Services (SARS), September 2000 to December 2001.
Calculating SDL& PAYE tax amounts
Ensure that received returns are captured accurately and signed
Sorting and filing of returns and post
Bridging the gap on tax evasion
BEHAVIOURAL APPROACH
(Performance management)
Regular interaction with TL to review performance and obtain feedback and guidance.
Overt effort to improve identified development areas with acceptance of accountability for own
improvement.
(Self-management)
Approachable, positive attitude and supportive of peers. I Plan well and deliver required
feedback/reports that are cohesive, accurate and timeous. I Proactively communicate problems with
meeting deadline, aware of own and peer’s challenges
Approachable in providing peers with support and feedback.
Willing to assist when the team or colleagues under pressure. Actively contributes to the success of the
overall business objectives of the team; product line; business unit and TACC as a whole.
(Skills and strength)
Decision making abilities
Focused and able to work long hours
Good business sense
Win – win attitude
Persistent negotiator and determined in closing deals
Time Management
REFERENCES:
Degracia Schultz (Director):Auto GP Motors
Contact: 0815271656
SelloMoagi (Director):Moagi Technologies