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Ten skill requirements for a
globalised environment
Everard van Kemenade, Ph.D.
Fontys International Projects
14-11-2010 1Malta Chamber of Commerce Conference
Who is here?
The quality manager The entrepeneur
The customer The function, sexe,
company, country
Content
I The past
- Learning skills
II Now: Globalisation
- What is it?
- Power shift
- Complexity
III Now: Consumerism
- Consumer trends
- Reach the individual
IV Future: How to act upon these conclusions
- New quality management paradigm
- Skills and attitudes for a globalised world
The past: survey 1999
Perhaps the key question is less what teaching
materials the institution for higher education
should provide its students, and more how can
the institution teach its students a critical, self-
adapting and permanent-learning attitude.
Van Kemenade et al (1999)
II Now: Globalisation
14-11-2010 5Malta Chamber of Commerce Conference
The growing economic interdependence of
countries through increasing volume and variety
of cross-border transactions in goods and
services, free international capital flows and
more rapid and widespread diffusion of
technology.
IMF
Globalisation of what ?
• Trade
• Production
• Finance
• Companies
• Politics
• Culture
14-11-2010 7Malta Chamber of Commerce Conference
14-11-2010 8Malta Chamber of Commerce Conference
Some figures
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Globalisation, consumerism or quality? (Malta)

  • 1. Ten skill requirements for a globalised environment Everard van Kemenade, Ph.D. Fontys International Projects 14-11-2010 1Malta Chamber of Commerce Conference
  • 2. Who is here? The quality manager The entrepeneur The customer The function, sexe, company, country
  • 3. Content I The past - Learning skills II Now: Globalisation - What is it? - Power shift - Complexity III Now: Consumerism - Consumer trends - Reach the individual IV Future: How to act upon these conclusions - New quality management paradigm - Skills and attitudes for a globalised world
  • 4. The past: survey 1999 Perhaps the key question is less what teaching materials the institution for higher education should provide its students, and more how can the institution teach its students a critical, self- adapting and permanent-learning attitude. Van Kemenade et al (1999)
  • 5. II Now: Globalisation 14-11-2010 5Malta Chamber of Commerce Conference The growing economic interdependence of countries through increasing volume and variety of cross-border transactions in goods and services, free international capital flows and more rapid and widespread diffusion of technology. IMF
  • 6. Globalisation of what ? • Trade • Production • Finance • Companies • Politics • Culture
  • 7. 14-11-2010 7Malta Chamber of Commerce Conference
  • 8. 14-11-2010 8Malta Chamber of Commerce Conference Some figures