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Healthcare Consumerism Trends and Future Opportunities

Learn the latest trends in healthcare consumerism and engagement, like consumer-driven health plans, defined contribution, and wellness and rewards programs. Also, get a peek inside the technology making them even more attractive healthcare options for today’s on-the-go employees.

We cover the reasons behind the increase of CDHP enrollment, the savings that your company can recognize, the importance for employers and results seen. Further, we describe the importance of technology in health and best practices as a company.

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Healthcare Consumerism Trends and Future Opportunities

  1. 1. Healthcare Trends & Future Opportunities Learn the latest trends in healthcare consumerism and engagement, like consumer-driven health plans, defined contribution, and wellness and rewards programs. Also, get a peek inside the technology making them even more attractive healthcare options for today’s on-the-go employees. CDHP enrollment increasing, mostly HSAs and HRAs 60% of companies offer CDHP, up from 53% HSAs and HRAs up 63% HDHPs to increase by 9.6% through 2013 Nearly of employers now offer an HDHP with an HSA HSA offering increases enrollment from 25 to 32% Average HSA account balances up 7% 7% drop in health costs from CDHP in 1st year Savings from CDHP undeniable 23% of CDHP enrollees are more likely to seek lower cost health care options in savings in health costs with just 50% CDHP enrollment Defined contribution becoming a popular alternative for employers who want to continue coverage 45% of employers considering a defined contribution approach 7-10% of small business employees will be in a defined contribution plan by 2015 71% of employers expect to continue offering health coverage after 2014 84% will make changes to plans to offset ACA costs Integrated wellness/rewards program showing solid results Employers offering at least one wellness program Increase in participation with rewards Workers that believe workplace wellness activities improve health Technology demands increasing 85% of companies offer online benefit access 46% of U.S. are smartphone owners Tablet owners up 274%, smartphones 67% of CDHP up 62% consumers use health benefits portal vs. 49% in a traditional plan 44M health apps downloaded in 2011 20M with health payment cards 62% enroll due to the availability of a debit card 70% want health online bill pay No matter how you slice it, health care reform, consumer preferences, and price sensitivity are driving the need for more innovative products and services. The solution is comprehensive, affordable healthcare, and it is attainable with the right mix of healthcare accounts, technology, and rewards programs. About Evolution1 Evolution1 is the leader in delivering private-labeled healthcare account administration technology that fully integrates health and wealth accounts. We serve nearly 500 Partners including Health Plans, Blues Plans, National Carriers, Regional Carriers and financial institutions, making us the nation’s largest web-based healthcare account solution. Sources: (1) — Towers 2012, Evolution1 December 2011-2012, Buck Consulting 2012, Towers 2012, Mercer 2012, Devenir 2013; (2) — Cigna 2013, RAND 2013, Aon Hewitt 2013; (3) — Aon Hewitt 2012, Evolution1 2012, Towers Watson 2012, MBGH/NBGH 2012; (4) — PWC 2012, PWC 2012, Principal Financial 2013; (5) — AHIP 2012, Cigna 2011, PEW 2013, Canalys Research 2012, MobiHealthNews 2011, Celent 2011, Evolution1 2012, InstaMed 2012

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