In less than a generation, the internet has clearly become part of consumers’ daily lives. But what impact does it really have on how they live? And how important a role does it play in their decisions? The Digital Influence Index Study answers those critical questions. This first-of-its-kind study gives marketers unique and practical insights into the Web’s influence on consumer behaviour and decisions in key European markets. By revealing the various ways consumers really interact with companies and one another on the Web, the study gives marketers and communications professionals an unprecedented ability to decide the best way to influence those online discussions and interactions. Working in cooperation with Harris Interactive, Fleishman-Hillard Research interviewed nearly 5,000 Internet users in the U.K., Germany, and France. The survey was designed to measure media-consumption patterns, Internet behaviour and attitudes, and online social networking involvement, as well as to assess the Internet’s influence on specific decisions — from purchasing to politics, healthcare to finance.