Axa Assurance Maroc - Insurer Innovation Award 2024
Christian Destre (France Telecom, France): Facing future internet service and network management complexity (UniverSELF project)
1. unrestricted
Christian Destré, Orange Labs
Technical Manager of the FP7 UNIVERSELF project
Facing Future Internet service and
network management complexity
2. unrestricted
Telcos' management operations
Operations in eTOM (TMF)
– Processes are instantiated for the CRM
network segments (Access, Backhaul,
CORE networks) and services
– With several organizational entities
Operations
Fulfillment Assurance Billing & Revenue
Management
Operations Support
& Readiness
Service Management &
Operations
Resource Management &
Operations
Supplier/Partner Relationship
Management
Customer Relationship
Management
Retention & Loyalty
Customer Interface Management
Selling
Resource Data Collection & Distribution
Supplier/Partner Interface Management
S/P
Performance
Management
S/P Problem
Reporting &
Management
S/P
Requisition
Management
Resource
Provisioning
Resource
Trouble
Management
Resource
Performance
Management
Service
Quality
Management
Service
Problem
Management
Customer
QoS / SLA
Management
S/P Settlements
& Payments
Management
Service Guiding
& Mediation
Marketing
Fulfillment
Response
S/PRM
Support &
Readiness
SM&O
Support &
Readiness
RM&O
Support &
Readiness
CRM
Support &
Readiness
Service
Configuration
& Activation
Order
Handling
Problem
Handling
Bill Payments & Receivables Mgt.
Bill Invoice
Management
Manage
Billing Events Charging
Bill Inquiry
Handling
Resource Mediation
& Reporting
Manage
Workforce
OAM / OSS / BSS
– NE/EMS/NMS provided by vendors
– OSS/BSS, part of telco IS
– Multiple Interfaces and data models
issue
– Too many tools depending on the
management entities and network
segments
OAM
&
Network
NE
NE
EMS
NMS
EMS
Multiple
Interface
Control Plane
e2e Transport Plane
OAM
vi
OSS
BSS
BSS Applications
OSS Applications
HL
R
HL
R
HL
R
HL
R
BSS data base
OSS data base
IS
Information System
infrastructure
3. unrestricted
Legacy services and network resources (~40 years of R&D)
Network resources
– Mobile & fixed convergence
– Separated management
– IP QoS management complexity
– Several mechanisms to configure
– Increasing number of devices
– Mobile devices, Customer Premise Equipments, …
Services
– Facing IP mobile & fixed convergent service management complexity
– End to end management issue (QoS, QoE)
– IMS
– Increasing number of services
Management issues: silo and ossification
– From service requirement to network configuration = dedicated (not reused) processes =
manual operations and IS static operation made = effort, delay and consistency issue
– Change/update of management functions
– Extremely costly and time consuming (adding significant costs to OPEX)
– No deployment tools for new management functions
– Separate Management for Networks & Services
– Placement of Management functionality
– External management to managed systems
4. unrestricted
Towards Future Internet – Management is the primary
enabler
Increasing managed entities : services and devices
– M2M, Internet of things
Increasing management tasks
– Green Networking and Energy Efficiency
Dynamic / on demand management
– Dynamic processes management
– On demand service and resource configuration/provisioning related to on
demand subscribing or situation evolution
Managing new types of resources and services
– Virtual resources (e.g. Cloud Computing, Virtual Networks, Virtual Storage)
– Dynamically provisioned and shared Virtual Infrastructure based on different
types of Virtual Machines ( e.g. virtual rooters, virtual service components, ..)
– Customized services based on customer profile/situation
Interconnection/interoperability & Extensibility
– Between network operators, service providers, third parties (e.g. different chains
of players)
– Higher level of integration
Orchestration of the closed management loops across federated domains or in a
single domain
Context and Knowledge plane focus
5. unrestricted
Autonomic Networking/communication,
autonomic as enabler
Simplify management at all levels (access networks, core
networks, services, fulfillment & assurance)
– Potential to reduce OpEx
– Various aspects of Self-Chop: Configuration, Healing,
Optimization Performance
– Cross-technologies
– Relies on Standards
Lot of works concerning Autonomic Networking architectures
– Need of Unification
– Need of being operational and impactful
– Related to Telco's processes and governance & trust
constraints
– Integration of management for Services/Applications with network
– Large scale deployability of management functions
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UNIVERSELF Objectives:
“Realizing Autonomics for Future Networks”
Federating
Unification of existing architectures and convergence of
network management principles across multiple
technological contents
Empowering
Embed intelligence inside network equipments
Impactful
Impact the telecommunication industry and push towards
exploitation of its results
Trustworthy
Foster adoption by means of trust and confidence
Orange Labs - Research & Development – UniverSelf – 02/12/2010
8. unrestricted
"Cleaned state", "not clean slate"
VoIP
HSI
VoDstorage
caching
B2B
VPLS
VoIP
computing
ETree
ELANEVPL
•service
view
common (systems and services) management substrate
verticaltrust
•service
view
Business driven goals
cross-technologies
Human2Network
10. unrestricted
UNIVERSELF: Use case oriented
Perimeter: mono-operator, multi-vendor
Scenario 1: Operators' Service and data management
– Lack of a global end to end view of all data (both Users and net data), especially in
NGN
– Lack of mappings/views correlating these data to services at different levels
– Cross-layer network data are not used for optimizing use of network resources & the
management
– No means of using data flows for enabling new business opportunities (e.g. brokering
specific data to third parties)
Scenario 2: SON for Radio Access and Core Networks
– Evolving the management plane to allow the introduction of high level policies
– Enhancing cognitive capabilities in SON enabled network elements, including learning,
decision making and knowledge sharing geared towards enforcing policies
– Framework for coordinated SON mechanisms and entities to enforce policies
Scenario 3: Future Internet Services Management and Network Resource
Optimization
– Configure and manage the necessary number of network components for Future
Internet services: Real-time experience social networking, global inter-connectivity,
cooperation services
– Easing configuration / deployment
11. unrestricted
UNIVERSELF: Use case life-cycle and
experimentation strategy
Deployment and impacts
Network Empowerment
Management Framework
Simulation / Test-Bed EvaluationUse cases Requirements
Algo
Deployment and impacts
Network Empowerment
Management Framework
Simulation / Test-Bed EvaluationUse cases Requirements
Algo
Deployment and impacts
Network Empowerment
Management Framework
Simulation / Test-Bed EvaluationUse cases Requirements
Algo
Deployment and impacts
Network Empowerment
Management Framework
Simulation / Test-Bed EvaluationUse cases Requirements
Algo
12. unrestricted
Conclusion
More and more complexity to manage
Management and managebility are the key enablers for realizing
Future Internet
– Unified management
Embedding Autonomicity in shared Infrastructure
– With trust
Operational impact and related standards
14. unrestricted
FP7 Call 5 Integrating Project
Total Cost: ~16M€;
EC Contribution: ~10M€;
17 Partners
Duration: 36 months
Start date: 01/09/2010
Project Coordinator: Alcatel Lucent Bell Labs France
Technical Manager: Orange/France Telecom
About UniverSelf
15. unrestricted
Project structure
WP1 Project Management
WP2 Unified Management Framework
Specification and design of a service oriented and network agnostic Unified
Management Framework
Network governance
Information and knowledge management
Embodiment mechanisms
WP3 Network Empowerment
Develop algorithms with self-x and cognitive capabilities together with their
requirements for their embodiment into network functions
Parameter optimization
Observation and actions (learning & control)
Cooperation strategies and incentives (orchestrating control loops)
WP4 Deployment and Impacts
Use case definition, integration and solution deployment (validation via simulation
prototyping, and experimentations), certification, trust building
WP5 Trend setting
16. unrestricted
Conclusion
Substitute KISS principle with KII principle
KISS principle ““Keep it Simple, Stupid - today
optimisation is tomorrow’s bottleneck” (Source: D. Isenberg)
KII principle “ Keep it Intelligent – today fundamental is
tomorrow’s secondary” (Source: A. Galis)