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Case Study | ROI/Sales



                                                                                    Results
                                                                                 •	 $500,000 in annual incremental sales comes from coupon
                                                                                   codes and traffic exclusive from Facebook

                                                                                 •	 12% of traffic to the State Bicycle Co. website came from
                                                                                   Facebook

              The bicycle company drives close to $500,000 in                    •	 1/5th cost per click on Facebook compared to other advertis-
              incremental sales annually through promotion codes                   ing platforms
              and traffic generated exclusively from Facebook.                   •	 10x growth in fan base, from 4,600 to 46,000-plus within 12
                                                                                   months
              Goals
              Arizona-based bicycle manufacturer State Bicycle Co. wanted to      “Facebook has been critical, and has allowed State
              use Facebook to familiarize people with its brand and vision to:     Bicycle Co. to have an open dialogue with our cus-
            •	 Increase fan engagement when communicating product                  tomers and potential customers.”
              releases and upcoming events                                                             Mehdi Farsi, Co-Founder, State Bicycle Co.
            •	 Drive Facebook fans to purchase directly from its e-commerce
              site statebicycle.com

              Approach
 Build        To familiarize people with its company, State Bicycle Co. first
Connect
              created a Page:

Engage
              •	 Updated its profile picture with company’s logo and cover
                 photo featuring an image of one of its new fixed-gear bikes
 Reach
              •	 Added milestones to Page to define key moments, such as
Influence
  Build
                 “State Bicycle Co. wins Wolfpack Marathon Crash Race.”

Connect       The company also ran Facebook Ads to drive likes:
Engage        •	 To see if people interested in music would purchase bikes,           Build
 Reach
                 tested Broad Category targeting, including “Arcade Fire,”
                 “M83,” and “Passion Pit” and specific Likes and Interests
Influence
                 focusing on rival brands, such as “big shot bikes,” “mission
                 bicycle” and general keywords “fixies,” “track bikes”, etc.
 Build        •	 Targeted people living in cities with ads promoting specific
                 events such as a bike ride in Austin, Texas
Connect

                                                                                      Connect
Engage        State Bicycle Co. wanted to increase engagement on its Page
 Reach
              in several ways, including:

Influence
              •	 Hosting frequent photo contests on its Page (e.g., winner of
                 the photo of the most beat-up bike got a new bike)

 Build
              •	 Running “Facebook Friday,” which includes a discount
                 coupon specifically for fans who see State Bicycle Co.’s
                                                                                      Engage                        Influence
Connect          posts on Fridays
Engage        •	 Encouraging fans to like posts to see a sneak peak of new
 Reach
                 products

Influence     State Bicycle Co. ran sponsored stories to reach more people
              and drive more awareness of its brand:                               State Bicycle Co. is a bike manufacturer that specializes in
                                                                                   top-quality, limited edition, fixed-gear, single-speed and track
              •	 Used a sponsored story to increase the distribution of a          bicycles.
                 Page post by featuring an image of a Black Friday poster
                 with deals on State Bicycle Co. items                             facebook.com/ statebicycle


                                                                                                   Facebook: Building Essential Connections

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State Bicycle - SMB Success Study

  • 1. Case Study | ROI/Sales Results • $500,000 in annual incremental sales comes from coupon codes and traffic exclusive from Facebook • 12% of traffic to the State Bicycle Co. website came from Facebook The bicycle company drives close to $500,000 in • 1/5th cost per click on Facebook compared to other advertis- incremental sales annually through promotion codes ing platforms and traffic generated exclusively from Facebook. • 10x growth in fan base, from 4,600 to 46,000-plus within 12 months Goals Arizona-based bicycle manufacturer State Bicycle Co. wanted to “Facebook has been critical, and has allowed State use Facebook to familiarize people with its brand and vision to: Bicycle Co. to have an open dialogue with our cus- • Increase fan engagement when communicating product tomers and potential customers.” releases and upcoming events Mehdi Farsi, Co-Founder, State Bicycle Co. • Drive Facebook fans to purchase directly from its e-commerce site statebicycle.com Approach Build To familiarize people with its company, State Bicycle Co. first Connect created a Page: Engage • Updated its profile picture with company’s logo and cover photo featuring an image of one of its new fixed-gear bikes Reach • Added milestones to Page to define key moments, such as Influence Build “State Bicycle Co. wins Wolfpack Marathon Crash Race.” Connect The company also ran Facebook Ads to drive likes: Engage • To see if people interested in music would purchase bikes, Build Reach tested Broad Category targeting, including “Arcade Fire,” “M83,” and “Passion Pit” and specific Likes and Interests Influence focusing on rival brands, such as “big shot bikes,” “mission bicycle” and general keywords “fixies,” “track bikes”, etc. Build • Targeted people living in cities with ads promoting specific events such as a bike ride in Austin, Texas Connect Connect Engage State Bicycle Co. wanted to increase engagement on its Page Reach in several ways, including: Influence • Hosting frequent photo contests on its Page (e.g., winner of the photo of the most beat-up bike got a new bike) Build • Running “Facebook Friday,” which includes a discount coupon specifically for fans who see State Bicycle Co.’s Engage Influence Connect posts on Fridays Engage • Encouraging fans to like posts to see a sneak peak of new Reach products Influence State Bicycle Co. ran sponsored stories to reach more people and drive more awareness of its brand: State Bicycle Co. is a bike manufacturer that specializes in top-quality, limited edition, fixed-gear, single-speed and track • Used a sponsored story to increase the distribution of a bicycles. Page post by featuring an image of a Black Friday poster with deals on State Bicycle Co. items facebook.com/ statebicycle Facebook: Building Essential Connections