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PO Box 601
Round Rock Texas 78680
512-656-2713
www.linkedin.com/in/faysimpson
Fsimpson1.fs@gmail.com
FAY SIMPSON
OBJECTIVE Sales Development Representative with extensive background in sales
development, appointment setting, lead generation and full cyclesales
with an emphasis in the technology industry. Seeking a position in sales
development while working remotely from a home office.
SKILLS & ABILITIES • Strong work ethic, aggressive goal setting, and excellent verbal, written
and presentation skills.
• Ability to grow accounts and renew existing accounts by continually
exceeding goals and providing leads of exceptional quality.
• Seasoned, highly competitive skills as a personable business
professional with a talent for effective persuasion, tactful diplomacy,
strong analytical, presentation, and problem-solving skills.
•Adept at using sales tools such as Salesforce, Five-9, and Siebel.
EXPERIENCE MINECOR
JUNE 15TH TO PRESENT
Research Cyrus 1’s private database, correct, update records for contacts, phone numbers,
and locations, and enter correct data to be funneled back to Cyrus 1. Insure all information
is current and all prospects can be reached, then Pitch portfolio of products and services
for Cyrus One, a product that offers Co-Location, Disaster Recovery, Cloud Services.
GENERATION SALES GROUP
BUSINESS DEVELOPMENT
April 2014 to November 2015
Responsible for the development of lead generation initiatives and strategies to identify
qualified leads. Contact prospects and introduce the client company’s value proposition of
product and services offerings to secure appointments and meetings for sales teams with
qualified customer targets. This was a home based position.
INVENIO MARKETING
Business to Business Sales for charter business
November 2011 to July 2013
Generate, nurture, maintain and close contracts for our Invenio Marketing Client, Charter
Communications. Maintain a working knowledge of cable television, high-speed Internet,
and telephone services and solutions. Duties included using a solution/consultative selling
approach to identify customer needs and influence telecommunications purchasing
decisions.

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BUSINESS COMMUNIATION SOLUTIONS
July 2011 to November 2011
Inside sales and dispatcher for outside sales reps
Create quality leads for Outside sales reps. Maintained a working knowledge of phone
services such as Hosted Voice and SIP Trunking (VoiP) and conveyed the value proposition
to small/medium sized businesses. Built and maintained many strong relationships with
customers. Communicated daily with the operations/engineering team regarding
completing installations and organizing site surveys to ensure a successful project
completion.
RAINMAKER SYSTEMS
INSIDE SALES AND BUSINESS DEVELOPMENT
AUGUST 2005 TO JULY 2011
Generated interest in products and services for several high tech companies as well as
several startup companies by gathering data, positioning benefits/features, qualifying
prospects needs, authority, timeframe to purchase, and gathering budgetary information.
Assisted with coaching and developing employees.
Selected for the initial launch of a Citrix Xen Server outbound sales program. Qualified
sales opportunities and completed the sales cycle to deliver complex and comprehensive
virtualization/cloud solutions.
Additional sales projects included completing the sales cyclefor expired service renewal
contracts for Hewlett Packard and IBM. Also completed a program for Cisco and
VMware .Used Salesforce for the majority of the projects.
DATA MARKETING GROUP
Business to business sales
October 2003 to July 2005
Generated B2B leads for Microsoft outside sales representatives.
Maintained top 5% of company in achieving sales goals.
Chosen for special projects such as working with a team of three other reps who began and
ramped up the Microsoft Small Business Team.
SPHERION
July 2002 to July 2003
Inbound Sales Specialist
Inbound (Phone) Sales Representative through Spherion for Dell in the area of Federal and
State Agencies, K-12, and higher education institutions. Maintain a working knowledge of
company products, services and promotions as well as handling customer issues.
Remained consistently within the top 5 sales engineers for highest revenue out of a team of
30.
Worked with programs such as Doms, symphony, inside tools for Dell
THE COBALT GROUP
October 2000 to September 2001
Phone tech support
Performed functional, regression and automated stress and performance testing using
Win-Runner and SQA Robot.
JUNE 1993 TO JULY 2000

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Tech support specialist
IBM
Performed technical phone support for IBM through Computer Task Group. Assisted
customers in resolving interoperability issues between Microsoft Clients and OS/2 Lan
Servers. Resolved transport-layer protocol issues. Assisted entry level support technicians
with more complex technical issues. Moved to the OS/2 functional and regression testing
divisionin 1995 and performed both automated and manual regression tests on new
releases of OS/2 Lan Server.
BAYLOR HOSPITAL
Network support specialist
June 1986 to July 1992
Installed and Supported networked PC's and peripherals over an Ethernet/Fiber Optic
Wide Area Network at Baylor Hospital. Diagnosed and resolved hardware and software
problems. Worked with 3com and cisco equipment.
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EDUCATION EASTFIELD COLLEGE
JANUARY 1984 TO JUNE 1986
Associate's Degree, Electrical, Electronic and Communications Engineering
Technology, 3.2 GPA
Market Sense Inc. (Sandler Certification 2011) while I was at BCS.