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Lidl, Walmart, & Aldi
U.K. Survey Previews Upcoming U.S. Competition
4.17.17 - 4.19.17
2
What is your one FAVORITE grocery store?
Respondents who have shopped at Lidl, Asda, and Aldi
29%	
18%	 17%	
12%	
7%	
8%	
6%	
1%	
29%	
17%	
14%	 14%	
9%	
7%	 7%	
2%	
Tesco	 Asda	 Aldi	 Sainsbury's	 Waitrose	 Lidl	 Morrisons	 The	Co-OperaDve	
Only	LAA	Shoppers*	(n	=	508)	
All	Shoppers	(N	=	736)	
U.K. Agent Photos
3
How LOYAL are you to your one favorite grocery store?
Respondents were asked to rate their loyalty to their “favorite” grocery store identified in the previous question. Rating were captured on a scale
from 1-5, with 5 being “completely loyal” and 1 being “not at all loyal.” “Loyalty” was defined as shopping at one and only one grocery store.
Aldi (n = 106) Lidl (n = 52) Overall (N = 736)Asda (n = 126)Tesco (n = 213)
3.47
3.38
3.50
3.39
3.38
U.K. Agent Photo
4
Rank Aldi, Asda, and Lidl by how appealing you find them
Results reflect only respondents who have shopped at Aldi, Asda, and Lidl (n = 508)
Asda
22%
31%
47% 34%
36%
30%
48%
33%
19%
Aldi Lidl
#1
#2
#3 U.K. Agent Photo
5
What one thing REALLY sets apart your #1 grocery store from
the other two?
Respondents were asked to specify what, more than anything else, differentiates the grocery store they ranked first in the previous question
from the other two. Responses were captured as a free-form question. Below we present the top point-of-difference for each grocer.
Why did you rank your #3 grocery store last among the three?
Respondents were asked to briefly explain why they ranked one grocery store last among the three presented. This, too, was a free form
question. We present the top theme(s) for each retailer below.
Aldi (n = 144)
Asda (n = 110)
Lidl (n =243)
Selection/brands; quality
Store environment; quality
Selection/brands; quality
“Generic low quality.”
Agent QuoteTop Criticism
“Poor quality and always looks messy.”
“Poor choice and quality.”
U.K. Agent Quotes
Aldi (n = 170)
Asda (n = 228)
Lidl (n =101)
Value (i.e., quality for price)
Selection/assortment
Value (i.e., quality for price)
“Good quality and good value.”
Agent QuoteTop Point-of-Difference
“More choice. More deals. More brands.”
“Value for the money.”
U.K. Agent Quotes
6
Which grocery store - Aldi, Asda, or Lidl - is BEST on the following
dimensions? Results reflect only respondents who have shopped at all three grocery stores (n = 508)
48%
21%
30%
Best price/value
29%
50%
21%
Best convenience
9%
83%
8%
Best product selection
22%
65%
13%
Best customer service
24%
59%
18%
Best shopping experience
Aldi
Asda
Lidl
U.K. Agent Photo
7
In your mind, how SIMILAR are Aldi and Lidl?
Results reflect only respondents who have shopped at both Aldi and Lidl and who answered extremely, very, or moderately similar on the previous question.
In what ways are Aldi and Lidl VERY SIMILAR?
54%	
47%	
43%	 42%	 42%	
21%	 20%	 19%	 18%	
Prices	e	layout/m
erchandise	vironm
ent/am
biance	ount	of	goods	carried	
Size	of	stores	
Signage	
Custom
er	service	
LocaFon	of	stores	Specific	goods	carried	
Prices Store layout/
merchandise
Store
environment/
ambiance
Amount
of goods
carried
Size of stores Signage Customer
service
Location
of stores
Specific
goods
carried
26%	
44%	
26%	
4%	
1%	
Extremely	similar	 Very	similar	 Moderately	similar	 Not	very	similar	 Not	at	all	similar
@FieldAgentInc | blog.fieldagent.net | marketing@fieldagent.net
MOBILE AUDITS AND RESEARCH
Put You Where the Action Is
It has never been easier for brands, retailers, and agencies to see inside
stores, to be with their products and customers practically anywhere.
Mobile audits and research are faster, simpler, and more affordable than
conventional auditing and research methods.
Be with your products and customers. Anywhere. Anytime.
LEARN MORE >

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Lidl, Walmart, & Aldi: U.K. Survey Previews Upcoming U.S. Competition

  • 1. Lidl, Walmart, & Aldi U.K. Survey Previews Upcoming U.S. Competition 4.17.17 - 4.19.17
  • 2. 2 What is your one FAVORITE grocery store? Respondents who have shopped at Lidl, Asda, and Aldi 29% 18% 17% 12% 7% 8% 6% 1% 29% 17% 14% 14% 9% 7% 7% 2% Tesco Asda Aldi Sainsbury's Waitrose Lidl Morrisons The Co-OperaDve Only LAA Shoppers* (n = 508) All Shoppers (N = 736) U.K. Agent Photos
  • 3. 3 How LOYAL are you to your one favorite grocery store? Respondents were asked to rate their loyalty to their “favorite” grocery store identified in the previous question. Rating were captured on a scale from 1-5, with 5 being “completely loyal” and 1 being “not at all loyal.” “Loyalty” was defined as shopping at one and only one grocery store. Aldi (n = 106) Lidl (n = 52) Overall (N = 736)Asda (n = 126)Tesco (n = 213) 3.47 3.38 3.50 3.39 3.38 U.K. Agent Photo
  • 4. 4 Rank Aldi, Asda, and Lidl by how appealing you find them Results reflect only respondents who have shopped at Aldi, Asda, and Lidl (n = 508) Asda 22% 31% 47% 34% 36% 30% 48% 33% 19% Aldi Lidl #1 #2 #3 U.K. Agent Photo
  • 5. 5 What one thing REALLY sets apart your #1 grocery store from the other two? Respondents were asked to specify what, more than anything else, differentiates the grocery store they ranked first in the previous question from the other two. Responses were captured as a free-form question. Below we present the top point-of-difference for each grocer. Why did you rank your #3 grocery store last among the three? Respondents were asked to briefly explain why they ranked one grocery store last among the three presented. This, too, was a free form question. We present the top theme(s) for each retailer below. Aldi (n = 144) Asda (n = 110) Lidl (n =243) Selection/brands; quality Store environment; quality Selection/brands; quality “Generic low quality.” Agent QuoteTop Criticism “Poor quality and always looks messy.” “Poor choice and quality.” U.K. Agent Quotes Aldi (n = 170) Asda (n = 228) Lidl (n =101) Value (i.e., quality for price) Selection/assortment Value (i.e., quality for price) “Good quality and good value.” Agent QuoteTop Point-of-Difference “More choice. More deals. More brands.” “Value for the money.” U.K. Agent Quotes
  • 6. 6 Which grocery store - Aldi, Asda, or Lidl - is BEST on the following dimensions? Results reflect only respondents who have shopped at all three grocery stores (n = 508) 48% 21% 30% Best price/value 29% 50% 21% Best convenience 9% 83% 8% Best product selection 22% 65% 13% Best customer service 24% 59% 18% Best shopping experience Aldi Asda Lidl U.K. Agent Photo
  • 7. 7 In your mind, how SIMILAR are Aldi and Lidl? Results reflect only respondents who have shopped at both Aldi and Lidl and who answered extremely, very, or moderately similar on the previous question. In what ways are Aldi and Lidl VERY SIMILAR? 54% 47% 43% 42% 42% 21% 20% 19% 18% Prices e layout/m erchandise vironm ent/am biance ount of goods carried Size of stores Signage Custom er service LocaFon of stores Specific goods carried Prices Store layout/ merchandise Store environment/ ambiance Amount of goods carried Size of stores Signage Customer service Location of stores Specific goods carried 26% 44% 26% 4% 1% Extremely similar Very similar Moderately similar Not very similar Not at all similar
  • 8. @FieldAgentInc | blog.fieldagent.net | marketing@fieldagent.net MOBILE AUDITS AND RESEARCH Put You Where the Action Is It has never been easier for brands, retailers, and agencies to see inside stores, to be with their products and customers practically anywhere. Mobile audits and research are faster, simpler, and more affordable than conventional auditing and research methods. Be with your products and customers. Anywhere. Anytime. LEARN MORE >