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Application Strategies for your Digital Transformation

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IT landscapes represent a significant investment with applications being critical for the success of the business. They have to be kept up and running to support business processes and simultaneously need to be transformed to respond to market and technology changes. This is why FUJITSU Transformational Application Managed Services (Transformational AMS) exceeds standard services. We help to: Increase the utilization of various applications such as SAP, Oracle, and bespoke, establish strategic roadmaps for next generation solutions and drive productivity by innovative technology and automation. With this session we will enable you to consider transformational steps towards the digital future of your business supported by Transformational AMS.

Speaker:
Shobhit Porwal

Publicado en: Tecnología
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Application Strategies for your Digital Transformation

  1. 1. 0 Copyright 2015 FUJITSU Human Centric Innovation in Action Fujitsu Forum 2015 18th – 19th November
  2. 2. 1 Copyright 2015 FUJITSU Transformational Application Managed Services
  3. 3. 2 Copyright 2015 FUJITSU Speaker Shobhit PORWAL Principal, Head of AMS Strategy and Solutions, Fujitsu North America
  4. 4. 3 Copyright 2015 FUJITSU Applications landscape is changing and creating new challenges for applications management Rationalizing the application portfolio Balancing cost for optimization and investments in future Increasing value from existing applications Aligning budgets to application priorities Responding faster to changing business needs
  5. 5. 4 Copyright 2015 FUJITSU FUJITSU Transformational Application Managed Services • Integrated ‘Bimodal IT’ builds the bridge between the fast changing digital world and existing business operations. • Pro-active management of the global applications landscape, to keep the business running and up-to-date. • Innovations are driven by business insights to identify and drive change, for greater business impact. • Technology adoption enabling faster business transformation to keep pace with changing market dynamics. Automation-centric transformation enables the fast realization of goals.
  6. 6. 5 Copyright 2015 FUJITSU  Essential Transformation  Quick Release Cycle  System Optimization Transformational AMS Service Framework - Cost-effective Model to High-value Model SAP DevOps - Solution Manager - Testing tool Microsoft DevOps Open source DevOps Agile development Automated Process Discovery Performance Management & Monitoring Lean Consulting Standard Transition Standard Operation Business Insight Services Application Modernization SAP Modernization - Microsoft and Oracle ERP - Migration to .NET / JAVA - Office 365 - S/4 HANA - Simple Application - Business Suite on HANA - HANA Migration - SAP Cloud Performance Optimization Cloud Integration - Digital Business Platform - SaaS, PaaS integration - API Management - Run My Process Digital Transformation - Internet of Things - SMAC Transition Manage Business Insight Transform Service Transition Application Portfolio Management Industrialization of knowledge Management processes
  7. 7. 6 Copyright 2015 FUJITSU Bringing Value to our Customers  Enhanced Customer Experience  Increased Profitability and Business Value  Faster Time to Market with Transformation toward the Digital Age Operate Enhance Implementing your Digital Roadmap
  8. 8. 7 Copyright 2015 FUJITSU Fujitsu IP, Best Practices and Tools
  9. 9. 8 Copyright 2015 FUJITSU Tool for everything! 1. Macroscope for Best Practices, Processes and How to guides 2. Triole for Service (TfS) for ITSM – Incident, Problem, Service Request, Knowledge, Change and Release Management 3. Enterprise Portal for Knowledge Management 4. RUN MY PROCESS for Business Process Consolidation & Simplification 5. Automated Process Discovery Configuration 6. Enterprise Service Dashboards with Mobile access and Splunk Dashboards 7. Application Value Assessment and Cloud Portability Tools / Templates 8. Data migration tools 9. Fujitsu Cloud Provisioning Portal 10. Customer Satisfaction Tools and Templates 11. Devops products 12. Application Monitoring tools 13. SAP Solution Manager & Application Performance Monitoring 14. Application Modernization • MSO Inspector, 2SQL – Detective, Gupta Technologies – Composer Notes, PaasLane Assess, Data Explorer, Ateras EAV and Fujitsu SoftwareMap Automation & Operational Excellence Sense & Respond Scalability & Standardization
  10. 10. 9 Copyright 2015 FUJITSU Solution Productivity Levers Automation & Operational Excellence Sense & Respond Scalability & Standardization Productivity Driver Direct Impact Macroscope Consumerization Enterprise Knowledge mgt. Industrialization & Standardization Automated Process Discovery (APD) Perceived to what “Really is” Known Error Database Known Demand / RCA Estimation framework Accuracy & Increased Productive time Metric & Analytics Understanding the demand / corrective actions Customer Satisfaction End user productivity
  11. 11. 10 Copyright 2015 FUJITSU Smithfield Case ■ Multiple Bus, back office and data sources ■ Delayed decision making due to slow data access ■ Fragmented business processes due to three independent SAP ERP applications SITUATION ■ Generated Business Insights with TAMS service to create a consolidation roadmap ■ Consolidation of back office business processes ■ Consolidation into one single ERP instance on SAP S/4HANA RESPONSE ■ Standardized and agile SAP application landscape ■ Real-time insight into (big)data ■ Faster adoption to changing business processes ■ Optimized SAP support for all business units OUTCOMES
  12. 12. 11 Copyright 2015 FUJITSU Customer outcomes • Reduced 8/10 days for internal Shipment & Receipt • Re-trained 100+ users for 2 plants and a warehouse • Resulted in a Transformation Project for a Transportation solution • Reduction of repetitive Tickets • Increased Customer Experience & Satisfaction • Improved understanding of business demand Known Error Database • Improved performance standard • Reduced time to resolve tickets • Complete visibility and consistency in estimation of development effort • Predictability and Productivity over a period of time with validation of estimates to actual Simple Medium Complex Simple Medium Complex Object Type Phases Hours Hours Hours Object Type Phases Hours Hours Hours Requirement Analysis and Review 5 9 14 Requirement Analysis and Review 2 6 11 Coding 18 36 54 Coding 7 25 43 Self Review & Unit Testing 6 12 18 Self Review & Unit Testing 2 8 14 Documentation 2 3 5 Documentation 1 2 4 Total 30 60 90 Total 12 42 72 Requirement Analysis and Review 3 5 9 Requirement Analysis and Review 1 3 4 Coding 11 22 36 Coding 4 11 18 Self Review & Unit Testing 4 7 12 Self Review & Unit Testing 1 4 6 Documentation 1 2 3 Documentation 0 1 1 Total 18 36 60 Total 6 18 30 Requirement Analysis and Review 4 9 13 Requirement Analysis and Review 1 2 4 Coding 18 36 54 Coding 4 7 18 Self Review & Unit Testing 6 12 18 Self Review & Unit Testing 1 2 6 Documentation 1 3 4 Documentation 0 1 1 Total 30 60 90 Total 6 12 30 Requirement Analysis and Review 2 6 11 Requirement Analysis and Review 9 13 20 Coding 7 25 43 Coding 36 54 79 Procedures Self Review & Unit Testing 2 8 14 Self Review & Unit Testing 12 18 26 Documentation 1 2 4 Documentation 3 4 7 Total 12 42 72 Total 60 90 132 Requirement Analysis and Review 2 6 11 Requirement Analysis and Review 9 13 36 Coding 7 25 43 Coding 36 54 144 Self Review & Unit Testing 2 8 14 Self Review & Unit Testing 12 18 48 Documentation 1 2 4 Documentation 3 4 12 Total 12 42 72 Total 60 90 240 Functions Views Interfaces Workflow Alerts Triggers Forms Interactive Reports Packages Request Type New Development Level of Complexity New Development Level of Complexity Request Type
  13. 13. 12 Copyright 2015 FUJITSU Customer Outcomes • Faster reaction time to make decisions • Single source to understand demand • Online / web access to Exec. management • New standardized delivery infrastructure • Reduced maintenance & development costs by 30% • Increased user satisfaction and IT credibility • Consumerization of Standard Procedures • Spreading the client culture with offsite teams • Creating JMS University
  14. 14. 13 Copyright 2015 FUJITSU Transition Experience and credibility INDUSTRY EXPERIENCE CLIENT SIZE/SCOPE APPLICATION LANDSCAPES TRANSITION PARAMETERS INCUMBENT VENDORS Fujitsu has conducted more than 30 transitions in the last two years. SUPPORT SERVICES
  15. 15. 14 Copyright 2015 FUJITSU Donal Greene Oct. 2014 117 Datacentres - of which 7 host Fujitsu’s Global Cloud Platform 3 GPMO Hubs Managing field services in 188 countries 4 Global RIM Delivery Centres Infrastructure management and application support 6 Regional Delivery Centres Supporting specific customer needs in each region 6 Global Service Desks Supporting 41 Languages, 24x7 - ‘Follow the Sun’ Global WAN Spanning the globe Russia AustraliaSouth Africa Sweden UK Finland India Canada Estonia Ireland USA Brazil China Japan Thailand Singapore Belgium Germany New Zealand Bolivia Seamless ticket transfer Follow the sun Costa Rica Poland Morocco Portugal Malaysia Philippines Transformational AMS Delivered by Global Delivery Centres  Scale and coherence  Standard delivery capability across all centers  Local and global customer relationships and management
  16. 16. 15 Copyright 2015 FUJITSU A complete Business Insights Approach A balanced speed with bi-modal IT approach A transformation factory at your service Fujitsu’s Hybrid IT offerings for winning architecture Our Sense & Respond methodology What’s special with Transformational AMS?
  17. 17. 17 Copyright 2015 FUJITSU

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