There has been much hype about hyper-connected business and the Internet of Things. Analysts have made ambitious projections about the expected impact of the IoT, the most recent being over fourteen trillion US dollars of economic impact, expected to be brought by efficiencies in capital-intensive areas such as manufacturing and transportation, and new financial structures. The first wave of IoT projects have often been technology led and therefore underperformed their potential. We believe IoT programmes will become more integral to the business in order to deliver value. This will require new service capabilities to integrate, deploy, manage and support hyper-connected systems as part of company’s mission critical infrastructure.
Director of Service, Internet of Things, Global Delivery Group