This document discusses burnout, including risk factors, impacts, identification, prevention and mitigation. It notes that burnout is characterized by exhaustion, lack of motivation and reduced work effectiveness. Jobs with high burnout rates include physicians, nurses, social workers, teachers and police officers. The document outlines causes of burnout like unclear requirements and high stress without breaks. It provides steps to prevent and combat burnout on individual and organizational levels through coping strategies and addressing work conditions.
2. What
will
be
covered
• Risk
factors
that
lead
to
burnout
• Ways
burnout
will
impact
the
company
• How
to
idenBfy
burnout
in
employees
• How
to
miBgate
the
circumstances
that
can
lead
to
burnout
3. Burnout
•
ExhausBon,
lack
of
enthusiasm
and
moBvaBon,
feelings
of
ineffecBveness,
and
also
may
have
the
dimension
of
frustraBon
or
cynicism,
and
as
a
result
reduced
efficacy
within
the
workplace
4. Jobs
with
high
rates
of
burnout
• Physician
• Nurse
• Social
Worker
• Teacher
• Police
Officer
5. CEO
Burnout
• What
happens
when
burnout
strikes
the
boss?
• 96%
of
senior
leadership
report
feeling
burned
out
• Lloyds
Banking
Group
6. Causes
of
Burnout
• Unclear/impossible
requirements
• High-‐stress
Bme,
no
“down”
Bme
• Big
consequences
for
failure
7. Stress
vs.
Burnout
Stress
• Characterized
by
over-‐
engagement
• EmoBons
are
overacBve
• Produces
urgency
and
hyperacBvity
• Loss
of
energy
• Leads
to
anxiety
disorders
• Primary
damage
is
physical
Burnout
• Characterized
by
disengagement
• EmoBons
are
blunted
• Produces
helplessness
and
hopelessness
• Loss
of
moBvaBon,
ideals,
and
hope
• Leads
to
detachment
and
depression
• Primary
damage
is
emoBonal
8. The
Signs
• Withdrawal
behaviors
develop
• Interpersonal
fricBon
results
• Performance
declines
• Family
life
suffers
• Health-‐related
problems
9. Phases
of
Burnout
1. Compulsion
to
prove
oneself
2. Working
harder
3. NeglecBng
their
needs
4. Displacement
of
conflicts
5. Revision
of
values
6. Denial
of
emerging
problems
11. Consequences
for
the
company
• Absenteeism
• Lower
producBvity
• Decreased
job
saBsfacBon
• Reduced
commitment/
engagement
• Personal
conflict
with
colleagues
• DisrupBon
of
coworkers’
job
tasks
12. Turnover
caused
by
burnout
• 1
million
employees
• 60%
• $602
• $156,520,000,000
13. “The
Amazon
Way”
• Recent
arBcles
have
detailed
impossible
working
condiBons
for
both
warehouse
and
white-‐collar
workers
across
the
globe
• “The
joke
in
the
office
was
that
when
it
came
to
work/life
balance,
work
came
first,
life
came
second,
and
trying
to
find
the
balance
came
last”
• Amazon
has
the
second
highest
turnover
rate
among
all
Fortune
500
companies
14. Burnout
in
America
• No
formal
recogniBon
by
any
government
body
• Work
hours
• Paid
leave
15. ¿Cómo
se
dice
“Burnout”?
• Germany-‐
Ursala
von
der
Leyen
• France-‐
France
Telecom
• The
UK-‐
HSE
• Japan-‐
Karoshi
• China-‐
Guolasi
• South
Korea-‐
6
day
workweek
16. PrevenBon
techniques
• Assign
realisBc
tasks
• Follow
passion
• Provide
employees
with
proper
tools
and
resources
• Encourage
socializing
• Treats
• Acknowledge,
Reward,
and
Promote
17. Burnout
PrevenBon
• Start
the
day
relaxed
• Adopt
healthy
life
habits
• Set
boundaries
• Disconnect
• Foster
creaBvity
• Manage
stress
19. What
you
can
do
• AcBvely
address
problems
• Clarify
job
descripBons
• Assign
new
job
duBes
• Suggest
Bme
off
20. Summary
• Regardless
of
who
you
are,
where
you
are
from,
and
what
type
of
job
you
do,
you
can
face
burnout.
• Burnout
has
detrimental
effects
on
the
both
the
individual
and
the
company.
• Take
the
Bme
to
reassess
if
you
see
burnout
so
that
you
can
stop
it
in
its
tracks
or
alleviate
the
onset.
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