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Breaking Burnout: Understanding & Preventing Employee Burnout

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Breaking Burnout: Understanding & Preventing Employee Burnout

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In the work-centered world that we live in today, employees can more easily face burnout. Not only does this lead to detrimental mental, physical, and emotional health issues for the employee, it also has the potential to adversely impact the quality of their work, the work environment, and the overall business as a whole. This webinar covers risk factors that lead to burnout, how to identify burnout in employees, and how to mitigate the circumstances that can lead to burnout.

In the work-centered world that we live in today, employees can more easily face burnout. Not only does this lead to detrimental mental, physical, and emotional health issues for the employee, it also has the potential to adversely impact the quality of their work, the work environment, and the overall business as a whole. This webinar covers risk factors that lead to burnout, how to identify burnout in employees, and how to mitigate the circumstances that can lead to burnout.

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Breaking Burnout: Understanding & Preventing Employee Burnout

  1. 1. Breaking  Burnout   Anu  Mannathikuzhiyil,  PHR   HR  Generalist  
  2. 2. What  will  be  covered   •  Risk  factors  that  lead  to  burnout     •  Ways  burnout  will  impact  the  company   •  How  to  idenBfy  burnout  in  employees     •  How  to  miBgate  the  circumstances  that  can   lead  to  burnout    
  3. 3. Burnout     •   ExhausBon,  lack  of   enthusiasm  and   moBvaBon,  feelings  of   ineffecBveness,  and  also   may  have  the  dimension   of  frustraBon  or   cynicism,  and  as  a  result   reduced  efficacy  within   the  workplace  
  4. 4. Jobs  with  high  rates  of  burnout     •  Physician   •  Nurse   •  Social  Worker   •  Teacher   •  Police  Officer  
  5. 5. CEO  Burnout   •  What  happens  when   burnout  strikes  the   boss?   •  96%  of  senior  leadership   report  feeling  burned   out     •  Lloyds  Banking  Group  
  6. 6. Causes  of  Burnout     •  Unclear/impossible   requirements     •  High-­‐stress  Bme,  no   “down”  Bme   •  Big  consequences  for   failure    
  7. 7. Stress  vs.  Burnout   Stress   •  Characterized  by  over-­‐ engagement     •  EmoBons  are  overacBve     •  Produces  urgency  and   hyperacBvity     •  Loss  of  energy   •  Leads  to  anxiety  disorders     •  Primary  damage  is   physical     Burnout   •  Characterized  by   disengagement     •  EmoBons  are  blunted     •  Produces  helplessness  and   hopelessness   •  Loss  of  moBvaBon,  ideals,   and  hope     •  Leads  to  detachment  and   depression   •  Primary  damage  is   emoBonal    
  8. 8. The  Signs   •  Withdrawal  behaviors  develop     •  Interpersonal  fricBon  results     •  Performance  declines     •  Family  life  suffers     •  Health-­‐related  problems    
  9. 9. Phases  of  Burnout   1.  Compulsion  to  prove  oneself     2.  Working  harder     3.  NeglecBng  their  needs   4.  Displacement  of  conflicts     5.  Revision  of  values   6.  Denial  of  emerging  problems    
  10. 10. Phases  of  Burnout  (cont.)   7.  Withdrawal     8.  Obvious  behavioral   changes     9.  DepersonalizaBon   10. Inner  empBness     11. Depression     12. Burnout  syndrome        
  11. 11. Consequences  for  the  company     •  Absenteeism   •  Lower  producBvity   •  Decreased  job  saBsfacBon   •  Reduced  commitment/ engagement     •  Personal  conflict  with   colleagues   •  DisrupBon  of  coworkers’   job  tasks    
  12. 12. Turnover  caused  by  burnout     • 1  million  employees   • 60%   • $602   • $156,520,000,000  
  13. 13. “The  Amazon  Way”     •  Recent  arBcles  have  detailed   impossible  working  condiBons  for   both  warehouse  and  white-­‐collar   workers  across  the  globe     •  “The  joke  in  the  office  was  that   when  it  came  to  work/life   balance,  work  came  first,  life  came   second,  and  trying  to  find  the   balance  came  last”   •  Amazon  has  the  second  highest   turnover  rate  among  all  Fortune   500  companies  
  14. 14. Burnout  in  America     •  No  formal  recogniBon  by  any  government   body     •  Work  hours     •  Paid  leave  
  15. 15. ¿Cómo  se  dice  “Burnout”?   •  Germany-­‐  Ursala  von   der  Leyen   •  France-­‐  France  Telecom   •  The  UK-­‐  HSE   •  Japan-­‐  Karoshi   •  China-­‐  Guolasi   •  South  Korea-­‐  6  day   workweek  
  16. 16.  PrevenBon  techniques     •  Assign  realisBc  tasks     •  Follow  passion     •  Provide  employees  with  proper  tools  and   resources     •  Encourage  socializing     •  Treats     •  Acknowledge,  Reward,  and  Promote    
  17. 17. Burnout  PrevenBon   •  Start  the  day  relaxed   •  Adopt  healthy  life  habits     •  Set  boundaries     •  Disconnect     •  Foster  creaBvity   •  Manage  stress    
  18. 18. CombaBng  Burnout     •  Problem-­‐focused  coping     •  EmoBonal-­‐focused   coping   •  RelaBonship-­‐focused   coping     •  Lifestyle  coping    
  19. 19. What  you  can  do   •  AcBvely  address  problems     •  Clarify  job  descripBons     •  Assign  new  job  duBes     •  Suggest  Bme  off    
  20. 20. Summary   •  Regardless  of  who  you  are,  where  you  are   from,  and  what  type  of  job  you  do,  you  can   face  burnout.   •  Burnout  has  detrimental  effects  on  the  both   the  individual  and  the  company.     •  Take  the  Bme  to  reassess  if  you  see  burnout   so  that  you  can  stop  it  in  its  tracks  or   alleviate  the  onset.  
  21. 21. HRCI  Cer(fica(on  Credits:     "This  webinar  has  been  pre-­‐cerBfied  for  1  hour  of  general  recerBficaBon  credit   toward  PHR,  SPHR  and  GPHR  recerBficaBon  through  the  HR  CerBficaBon  InsBtute.       We  will  send  out  a  confirma(on  e-­‐mail  to  all  those  that  are  confirmed  as   a:ended  with  the  program  ID  code  to  note  on  your  HRCI  recer(fica(on   applica(on  form.       The  use  of  this  seal  is  not  an  endorsement  by  the  HR  CerBficaBon  InsBtute  of  the  quality  of  the   program.    It  means  that  this  program  has  met  the  HR  CerBficaBon  InsBtute's  criteria  to  be  pre-­‐ approved  for  recerBficaBon  credit."   QUESTIONS?   G&A  Partners   info@gnapartners.com   (800)  253-­‐8562   *This webinar has been recorded and will be posted on the G&A website by Friday.

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