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Business Continuity
             Management within the
         Concept of Integrative Risk
       and Disaster Management – A
                  Holistic Approach
    Walter J. Ammann,
    President Global Risk Forum GRF Davos
    Davos, Switzerland

   BCM IDRC Post -Conference
www.grforum.org                                 Walter J. Ammann
      31 August 2012                        1
RISKS – THE VALUE AT RISK SIDE




     Values exposed to hazards
     Damage potential




BCM IDRC Post -Conference            Walter J. Ammann
31 August 2012                   2
RISKS - VALUES EXPOSED TO HAZARDS
 Damage Potential (what can be affected?)
 • Human lives and health
 • Live-stock (urbanisation)
 • Critical Infrastructures and Services
   (Hospitals, schools, transportation, energy,
   food, water, waste-water, etc.)
 • Communication (IT infrastructure)
 • Production (Industry)
 • Image, reputation
 • Etc

BCM IDRC Post -Conference           Walter J. Ammann
31 August 2012                3
RISK – THE THREAT SIDE




                                Processes




BCM IDRC Post -Conference             Walter J. Ammann
31 August 2012              4
RISK – THE POTENTIAL INTERATCTION SIDE




     Values exposed to hazards         Processes
     Damage potential


                            RISK




BCM IDRC Post -Conference                    Walter J. Ammann
31 August 2012                     5
(MATHEMATICAL) DEFINITION OF RISK




  RISK                      =       Hazard          x   Values at Risk      x          Vulnerability




                                Climate Change          Humans,                   All values are
                                will increase the       Animals, Assets,          vulnerable.
                                frequency and           Infrastructures,          Vulnerability can
                                intensity               Services,                 be reduced with
                                                        Environment               measures

                                                                                  Resilience


BCM IDRC Post -Conference                                           Walter J. Ammann
31 August 2012                                            6
CHARACTERISTICS OF CASCADING EFFECTS
                                                                      Uncertainties:
        Primary Event                                                 • Intensity
     cause and effect                                                 • Effects
                                                                      • Interactions
                                                                      • response
                  Secondary
                          Secondary
                                  Secondary
                    Event   Event   Event
                                                                   Intentional
                                                                    (external)
                                                                 threats/attacks
                 Subsequent        Interactions   Secondary
                   Event                            Event


                            Subsequent                     Secondary
                              Event                          Event


BCM IDRC Post -Conference                               Walter J. Ammann
31 August 2012                                    7
Water
  treatment works                       Railway station

     Fire station                                       Broadband antenna


                              Electricity sub-station
                                                                          Hospital


                                    Supermarket



                                                                Power station
                                                                              Waste water
                                                                            treatment works


FLOOD SITUATION
  BCM IDRC Post -Conference
  31 August 2012                                        8
                                                               Walter J. Ammann
RISK MANAGEMENT (RISK MATRIX)

                   frequent
                   possible                                                                       Technical
     Probability




                                                                                                  Other
                   rare
                   very rare




                                                                                                  Natural
                   improbable




                                insignificant   small   perceptible   critical   catastrophic

                                                        IMPACT
BCM IDRC Post -Conference                                                                Walter J. Ammann
31 August 2012                                                               9
IRM - RISK REDUCTION & DISASTER MANAGEMENT

Integrative Risk Management IRM             concentrates
equally on all phases of the risk circle - on prevention,
intervention and recovery




System approach




BCM IDRC Post -Conference                Walter J. Ammann
31 August 2012                   10
IRM – THE RISK REDUCTION STAIR-CASE


                                                                                                                 Prevention

                                                                                                                 Technical measures
                                                                                                                 Organisational measures
                                             Avoiding, eliminiating          Recovery
                                                                                                                 Education
                                                                                        Rehabilitation           Training
                 Total original risk level
                                             risk situations                               Insurance




                                                                                                          Intervention

                                                          Risk reduction                                  Organizational measures
                                                                                                          Emergency/ Crisis Management
                                                          by preventive
                                                          measures

                                                                           Emergency
                                                                           Management

                                                                                                    Risk Transfer (Micro-)
                                                                                                    Insurance

                                                                                                         Self-Responsibility
                                                                                                          (Residual Risk)

                                                            mitigate, adopt, share, suffer,
BCM IDRC Post -Conference                                                               Walter J. Ammann
31 August 2012                                                        11
THE HUMAN FACTOR - RESILIENCE



Damage as a result of human
actions and behaviour

Timely and appropriate
intervention influences extent of
damage and human behaviour

Robustness- redundancy –
resilience: A resilient system
helps to recover faster and to
keep secondary damage
contained
BCM IDRC Post -Conference                Walter J. Ammann
                                                       12
31 August 2012                      12
Schematic of Resilience

                             Event
                                                Resilience is high if A is small
100%
                      (Vulnerability)
                      Functionality

                                                 A
      Functionality


                      Loss in

                                Robustness




                                                     Recovery Time

                                                                                            Time

                                      t event                             t recovery

BCM IDRC Post -Conference                                                Walter J. Ammann
31 August 2012                                                  13
Resilience


100%               Vulnerability

                                    Resilience
  Service Level
  Functionality,




                                             Recovery Time                        Time

                                   t event                     t recovery

BCM IDRC Post -Conference                                      Walter J. Ammann
31 August 2012                                         14
SUMMARY – SUSTAINABLE COMMUNITIES
• All hazards approach for risk analysis and
  assessment, (cascading effects!) – Risk
  Matrix.
• Integrative risk management (prevention,
  preparedness, intervention/ response,
  recovery)
• Resilience, robustness, redundancy
• Proportionality, cost effectiveness, cost-
  efficiency
• Communication, awareness raising
BCM IDRC Post -Conference        Walter J. Ammann
31 August 2012              15
FROM THOUGHTS TO ACTION!
                                      Vision without action – a day-dream
                                      Action without vision – a nightmare
                                                            Jan Egeland, Kobe 2005



                               THANK YOU FOR YOUR
                               ATTENTION!
CONTACT INFORMATION
                                       walter.ammann@grforum.org
Global Risk Forum GRF Davos
Promenade 35
CH-7270 Davos
Phone: +41 (0) 81 414 1600
Fax: +41 (0) 81 414 1610

info@grforum.org
www.grforum.org
   BCM IDRC Post -Conference                       Walter J. Ammann
    31 August 2012                         16

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Walter Ammann - Business Continuity Management within the Concept of Integrative Risk and Disaster Management – A Holistic Approach

  • 1. Business Continuity Management within the Concept of Integrative Risk and Disaster Management – A Holistic Approach Walter J. Ammann, President Global Risk Forum GRF Davos Davos, Switzerland BCM IDRC Post -Conference www.grforum.org Walter J. Ammann 31 August 2012 1
  • 2. RISKS – THE VALUE AT RISK SIDE Values exposed to hazards Damage potential BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 2
  • 3. RISKS - VALUES EXPOSED TO HAZARDS Damage Potential (what can be affected?) • Human lives and health • Live-stock (urbanisation) • Critical Infrastructures and Services (Hospitals, schools, transportation, energy, food, water, waste-water, etc.) • Communication (IT infrastructure) • Production (Industry) • Image, reputation • Etc BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 3
  • 4. RISK – THE THREAT SIDE Processes BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 4
  • 5. RISK – THE POTENTIAL INTERATCTION SIDE Values exposed to hazards Processes Damage potential RISK BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 5
  • 6. (MATHEMATICAL) DEFINITION OF RISK RISK = Hazard x Values at Risk x Vulnerability Climate Change Humans, All values are will increase the Animals, Assets, vulnerable. frequency and Infrastructures, Vulnerability can intensity Services, be reduced with Environment measures Resilience BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 6
  • 7. CHARACTERISTICS OF CASCADING EFFECTS Uncertainties: Primary Event • Intensity cause and effect • Effects • Interactions • response Secondary Secondary Secondary Event Event Event Intentional (external) threats/attacks Subsequent Interactions Secondary Event Event Subsequent Secondary Event Event BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 7
  • 8. Water treatment works Railway station Fire station Broadband antenna Electricity sub-station Hospital Supermarket Power station Waste water treatment works FLOOD SITUATION BCM IDRC Post -Conference 31 August 2012 8 Walter J. Ammann
  • 9. RISK MANAGEMENT (RISK MATRIX) frequent possible Technical Probability Other rare very rare Natural improbable insignificant small perceptible critical catastrophic IMPACT BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 9
  • 10. IRM - RISK REDUCTION & DISASTER MANAGEMENT Integrative Risk Management IRM concentrates equally on all phases of the risk circle - on prevention, intervention and recovery System approach BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 10
  • 11. IRM – THE RISK REDUCTION STAIR-CASE Prevention Technical measures Organisational measures Avoiding, eliminiating Recovery Education Rehabilitation Training Total original risk level risk situations Insurance Intervention Risk reduction Organizational measures Emergency/ Crisis Management by preventive measures Emergency Management Risk Transfer (Micro-) Insurance Self-Responsibility (Residual Risk) mitigate, adopt, share, suffer, BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 11
  • 12. THE HUMAN FACTOR - RESILIENCE Damage as a result of human actions and behaviour Timely and appropriate intervention influences extent of damage and human behaviour Robustness- redundancy – resilience: A resilient system helps to recover faster and to keep secondary damage contained BCM IDRC Post -Conference Walter J. Ammann 12 31 August 2012 12
  • 13. Schematic of Resilience Event Resilience is high if A is small 100% (Vulnerability) Functionality A Functionality Loss in Robustness Recovery Time Time t event t recovery BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 13
  • 14. Resilience 100% Vulnerability Resilience Service Level Functionality, Recovery Time Time t event t recovery BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 14
  • 15. SUMMARY – SUSTAINABLE COMMUNITIES • All hazards approach for risk analysis and assessment, (cascading effects!) – Risk Matrix. • Integrative risk management (prevention, preparedness, intervention/ response, recovery) • Resilience, robustness, redundancy • Proportionality, cost effectiveness, cost- efficiency • Communication, awareness raising BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 15
  • 16. FROM THOUGHTS TO ACTION! Vision without action – a day-dream Action without vision – a nightmare Jan Egeland, Kobe 2005 THANK YOU FOR YOUR ATTENTION! CONTACT INFORMATION walter.ammann@grforum.org Global Risk Forum GRF Davos Promenade 35 CH-7270 Davos Phone: +41 (0) 81 414 1600 Fax: +41 (0) 81 414 1610 info@grforum.org www.grforum.org BCM IDRC Post -Conference Walter J. Ammann 31 August 2012 16