Galia Elmaliah-Herman

Israel Israel

Effectiveness Processes Project Manager

Apparel / Fashion

OD, Improvement & Effectiveness Processes Management - Leading to Excellence! Proven ability to manage, lead and accompany senior managers in implementing cross-organizational projects and improving effectiveness of internal processes, within various areas: • Excellence in Service – strive to define excellence in service as a strategic–competitive advantage (by empowering employees - knowledge & skills, improving internal processes and organizational structure, etc). • Customer Satisfaction Level – improve the level of customer satisfaction (via internal processes and employees empowerment) from 3.2 to 4.5 (out of 5). • R&D Processes – leading t...