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How to Build the Ultimate Communication Platform

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Discover how to build the ultimate communication platform with this SlideShare from Emgage. Miscommunication is costly but the solution is here!

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How to Build the Ultimate Communication Platform

  1. 1. How to Build The Ultimate Communication Platform
  2. 2. “The single biggest problem in communication is the illusion that it has taken place.” - George Bernard Shaw
  3. 3. Faulty communication is costly.
  4. 4. Miscommunication costs a business $26,000 per employee per year.
  5. 5. At 1,000 employees, that’s 26 million dollars!
  6. 6. But that's not all...
  7. 7. "96% of CEOs have determined that poor collaboration and communication is the primary cause of workplace failure." (Salesforce)
  8. 8. And...
  9. 9. 48% of employees say they regularly receive confusing directions leading to an average of 40 minutes of lost production per day.
  10. 10. That translates to more than an entire month's productivity lost each year! (HR Magazine Poll)
  11. 11. Don’t put it off any longer!
  12. 12. Fix communication problems within your company now,
  13. 13. by building the ultimate communication platform.
  14. 14. How?
  15. 15. Follow these steps.
  16. 16. 1.Establish a Central Hub
  17. 17. Imagine communication as a wheel in motion.
  18. 18. A wheel cannot function properly,
  19. 19. if there is no central metal hub holding everything together.
  20. 20. In the same way your business needs a hub that communication revolves around.
  21. 21. An Intranet portal makes a great central hub...
  22. 22. if it functions effectively as a virtual office environment.
  23. 23. It should be a place where all collaboration can begin,
  24. 24. and allow users to connect on three different levels...
  25. 25., local, and personal.
  26. 26. 2. Create Clear Communication Channels
  27. 27. Let's continue with the wheel metaphor...
  28. 28. ...and compare the spokes on a wheel to communication channels,
  29. 29. that allow messages to go in and out from the hub to the intended targets.
  30. 30. There are 2 types of channels your organization should have:
  31. 31. Multi-Trafficked Channels: groups of people getting the same targeted message,
  32. 32. with interactivity allowing messages to go both ways.
  33. 33. One-way Channels: mostly CEO blogs or leadership messages,
  34. 34. which allows for communicating the company brand and vision.
  35. 35. 3. Measure The Success Of Your Messaging
  36. 36. Back to the wheel metaphor.
  37. 37. (last time we promise)
  38. 38. Wheels need the occasional tune up from time to time,
  39. 39. to ensure that everything is working as it should.
  40. 40. Communication platforms need the occasional tune up too.
  41. 41. Make sure you have the tools you need...
  42. 42. get real time analytics about the precision of your messages and Intranet adoption,
  43. 43. as well as real-time feedback from users.
  44. 44. Take advantage of this data to use methods and systems that resonate with users in order to empower them.
  45. 45. So what are you waiting for?
  46. 46. Let's build the ultimate communication platform together.
  47. 47. Sign up for a free demo of our SharePoint/O365 Intranet Solution today!
  48. 48.