1. Via Ai Boschi 33 – 6593 Cadenazzo – Swizerland – Email: Info@dcc-international.com

2. Introduction
Digital Content Consulting International offers integrated content solutions for e-
Business, from content creation and translation to localization. Moreover, we offer
consulting services in the area ERP Systems. We help companies drive revenue and
reduce costs by use of cutting edge technologies and expertise, leveraging and improving
their existing digital content assets and allowing them to achieve successfully their
business objectives.
Last Update:
24/03/2012
2Copyright DCC International
March 2013

3. Last Update:
24/03/2012
3Copyright DCC International
March 2013

4. Company Presentation
Company Profile
• DCC International was founded in 2004 through the initiative of a sole trader DCC International
turned into a limited company in 2009, approaching the international market rapidly with strong
innovative and competitive spirit. DCC has its main offices in Switzerland, Lugano area, acting
however as European Service Provider.
• In addition to „Digital Content Services“ (localization and translation services) we support private
and public institutions, small and medium enterprises as well as large ones to design and deploy
digital content across the complete publishing lifecycle. DCC also provides change management
services, training and support to end users in all phases of implementation of an ERP project.
Personal Profile: Giuseppe Gentile, SAP Consultant
• Started SAP Career in 2002
• Moved into the SAP Netweaver XI in 2007
• Participated to multiple global rollouts since 2004
• Certificated in Trados Professional in 2009
• Started Freelancing in 2004 with focus on SAP Change Management and support in various
industries and upgrades of ECC.
• Joined DCC International SAGL in 2011, with focus on Support of SAP Global rollouts
Last Update:
24/03/2012
4Copyright DCC International
March 2013

5. Services
Fit-Gap Analysis
Fit-Gap Analysis is an important component in the Project life cycle in an SAP Project. As such we
provide support to decision makers, key users to carrying out effectively this activity within the due
time line. We follow the methodology of our customers (ASAP, Hermes etc) with the competence of
professional technical writers for most effective results.
Business Blueprint Definition
Basing on the results and technical documentation of previous step we support technical teams,
configuration experts, developers and project stakeholders with the support to define the Business
Blueprint document, with a high in depth degree of details. On request, we also support the
technical teams in the realization phase of an SAP project by carrying out the necessary
configuration activities.
Educational and Consulting Services:
In large implementations of Netweaver ERP SAP systems we provide services from Project
Management Support to Functional Analysis, as well as Technical Writing, definition of end-user
training material, the delivery of training to end users. In the roll-out phases of the projects, we
support Key Users and Business Process Owners in the creation of test scripts and other related
activities. Furthermore we offer a set of Project Management and Change Management Services in
complex ERP system landscapes.
Last Update:
24/03/2012
5Copyright DCC International
March 2013

6. Acceptance Test Services
From Planning strategies to definition of test cases for business process and business process steps
we provide support to key users, development teams to cover all the functional scenarios of the
software in real-world usage. We define test script templates. On demand we execute test cases and
documenting. We sign off all documents up to the very end of all phases debugging. We also consider
the existing industry compliance rules (SOX, existing local country legislation).
Language Services: Editing and copy writing of technical documentation. Terminology extraction,
Effective Translation Management and handling Translation Memories in via Computer Aided
Translation Tools. Re-use of existing documentation for updates and reassembling of handbooks in
several languages in conformity to modern standards and technologies (DITA, XLIFF, TTX). Design
and Structuring content prior to publishing on digital media or for printing.
Localization Services:
Software localization and Web content adaptation with great attention to details. The correct timing of
deployment and the application of the concepts of “usability” are integral parts of the overall process of
localization.
Services
Last Update:
24/03/2012
6Copyright DCC International
March 2013

7. Products
SAP Productivity Pak ® is a comprehensive tool for user performance support. It enables your
business to create, store and manage simulations, customized user help and procedural
documentation in a swift and efficient manner.
Datango Performance Suite ® supports the rollout, upgrade and operation of enterprise
applications such as ERP, CRM, and SCM systems. It automatically creates documentation,
classroom training presentations, e-learning materials, online help and translates all of it into more
than 40 languages at the click of a button
SDL Trados Studio Professional ® provides all the tools necessary to create, edit and review
high quality translations in the quickest possible
Adobe® FrameMaker ® software is a best-in-class authoring and publishing solution with one of the
lowest transition costs and highest ROI for migration to XML. Use the new XML Code View to
natively author structured content. Collaborate with PDF-based roundtrip reviews. Manage content
with out-of-the-box CMS integration. Publish to multiple channels, formats, and screens via HTML5
using Adobe FrameMaker Publishing Server 11 or Adobe Technical Communication Suite 4.*
Last Update:
24/03/2012
7Copyright DCC International
March 2013