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THE GLOBAL IMPACT OF CHINESE E-COMMERCE 
With more than 600 million internet users and a whopping 120% revenue growth rate, the Chinese e-commerce market is 
booming. But is your business ready to reap the benefits? Find out the state of play. 
CHINESE E-COMMERCE TRANSACTIONS SET TO HIT A COLOSSAL $540 
BILLION (RMB3,315 BILLION) BY 2015 
VALUE OF E-COMMERCE TRANSACTIONS IN CHINA AND USA 2009-2015 
600 
500 
400 
300 
200 
100 
KEY 
2009 2010 2011 2012 2013 2014 2015 
0 
THE SPENDING POWER OF THE HAI TAO 
Forecast 
E-commerce transactions in China are 
expected to hit $540 billion (RMB3,315 
billion) by 2015. This would be around 
10% of total retail transactions worldwide 
$ billion 
China USA 
Source: KPMG 
Online cross-border shoppers are known as "hai tao" (literal translation: ocean search) in China. Hai tao spending is 
expected to hit RMB140 billion ($22.68 billion) by 2014. 
RMB12 
billion ($4.16 billion) 
RMB48.3 
billion 
RMB74.4 
billion 
RMB140 
billion 
2010 2011 2012 2013 2014 
Sources: China Internet Watch, China E-Commerce Research Center 2014 
CHINA’S ONLINE RETAIL SALES GREW BY 41.2% IN 2013 
Online retail sales in China totalled a massive RMB1.85 trillion ($296.57 billion) in 2013. This represented a 
41.2% increase from 2012 - three times the growth of total retail sales in China. 
ONLINE RETAIL SALES CATEGORY BREAKDOWN: CHINA AND USA COMPARISON 
52% 
21% 
3% 
13% 
1% 
3% 
27% 
1% 
4% 
10% 
6% 
18% 
2% 
39% 
1% 
TOTAL DIGITAL TRAVEL SALES IN CHINA SET TO HIT $8.72 BILLION 
(RMB53.6 BILLION) IN 2014 
Total revenue from digital travel sales in China is expected to hit $8.72 billion (RMB53.6 billion) in 2014, a 34.2% 
increase on the previous year. By 2016, the total revenue is forecasted to be $10 billion (RMB61.5 billion). 
CHINESE TRAVEL BOOKING HABITS FOR 2014 
45% would book by phone 
0% 20% 40% 60% 80% 100% 
Most gamers in China (64%) spend cash on online games every month - that’s higher than in other developing 
countries. 
266 for at least two hours per month by 2015 
It’s estimated that online game revenue in China will 
surpass RMB100 billion ($16.3 billion) in 2014 and 
RMB100 then exceed RMB200 billion ($32.5 billion) in 2017 
billion 
2014 
CHINA ONLINE GAME MARKET GROWTH RATE* 2013-2017 
47.6% 
THE GROWTH OF UNIONPAY 
26.5% 26% 
RMB200 
billion 
2017 
18% 
In 2011, Chinese credit card firm UnionPay overtook Mastercard and Visa in the number of cards issued and is set 
to expand: 
2011 
2006 
UNIONPAY HAD 70% OF THE BRAND MARKET SHARE IN ASIA-PACIFIC IN 2013 
Brand market share Asia-Pacific 2013 
70% 17% 9% 2% 2% 
UnionPay Visa MasterCard JCB Amex 
Number of purchase transactions on UnionPay, Mastercard and Visa cards issued in Asia-Pacific 2013 vs 2018* 
97% 
83% 
With GlobalCollect, it is simple and easy to activate UnionPay 
1. UnionPay Credit/Debit Card: acting as the Real Time Bank Transfer process 
2. UnionPay as a Credit Card for recurring payments: using API interfacing 
Order placed online Redirects for authentication Authorisation 
UPI cardholder Merchant GlobalCollect UnionPay 
Note: All dollars are USD. Some of the currency values in brackets were converted using 
oanda.com currency converter. 2014 figures converted on 23 September. All previous years 
were converted to 31 December of that year. Figures rounded 
Source: Nilson 
PAYMENT CARDS ISSUED 
2006, 2011, 2016 
Total 13.45 billion 
255% 
*Estimated 
Total 8.91 billion 
1.3 
billion 1.71 
billion 
0.81 
billion 
2.95 
billion 
2016* 
Total 18.28 billion 
4.66 
billion 
3.05 
billion 
1.42 
billion 
2.35 
billion 
1.06 
billion 
UNIONPAY PURCHASE TRANSACTIONS IN ASIA-PACIFIC SET TO HIT 46 BILLION IN 2018 
0% 50% 100% 150% 200% 250% 300% 
2013 
(billion) 
2018 
(billion) % increase 
12.97 46.03 
7.36 14.52 
13.71 25.03 
Source: etc-digital.org 
93% of Chinese internet users said they would 
use online booking for travel in 2014 
39% would use a mobile app for booking 
17% would book through an agency 
64% OF CHINESE GAMERS SPEND MONEY ON ONLINE GAMES 
EVERY MONTH 
Sources: iresearchchina.com, forbes.com 
million gamers are estimated to be playing 
*Compound Annual Growth Rate (CAGR) 
50% 
40% 
30% 
20% 
10% 
0% 
Mobile games PC browser games Online games PC client games 
($1.81 billion) 
RMB26.5 
billion 
($7.65 billion) 
($12.5 billion) 
($22.68 billion) 
CHINESE ONLINE CROSS-BORDER SHOPPER PURCHASE MARKET 
POPULAR PRODUCTS AMONG HAI TAO SHOPPERS 
Cosmetic and 
skincare products 
Health supplement 
products 
Milk powder and 
food supplement 
Makeup 
products 
Women’s 
clothing 
Perfume 
Toys 
CHINA 
Sources: ATKearney - The 2013 Global Retail E-Commerce Index™, Euromonitor 
Consumer electronics/ 
appliances 
Consumer 
electronics/ 
appliances 
Media/toys 
/games 
Media/toys/games 
Food/drink 
Food/drink 
Furniture/ 
homeware 
Furniture/ 
homeware 
Beauty/ 
personal care 
Beauty/ 
personal care 
Home 
improvement/care 
Clothes 
Clothes 
Other 
Other 
China USA 
GET CONNECTED TO UNIONPAY HAI TAO CONSUMERS VIA GLOBALCOLLECT: 
GLOBALCOLLECT AS UNIONPAY INTERNATIONAL’S ACQUIRER 
International 
UPI cardholder’s 
GlobalCollect, part of Ingenico Group, is the most knowledgeable Payment Service Provider in the 
world, processing e-commerce payments for two decades for over 600 globally recognized e-commerce 
brands in the digital goods and services, travel, retail and video gaming industries, among many others 
CONTACT US TO LEARN MORE ABOUT WHAT GLOBALCOLLECT CAN OFFER YOU 
bank 
Real-time 
Not real-time 
Feedback from bank 
Settlement/reporting/invoicing 
www.globalcollect.com 
Note: Other includes items such as tobacco products, 
pet food, antiques and prescription drugs

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GC UnionPay Infographic

  • 1. THE GLOBAL IMPACT OF CHINESE E-COMMERCE With more than 600 million internet users and a whopping 120% revenue growth rate, the Chinese e-commerce market is booming. But is your business ready to reap the benefits? Find out the state of play. CHINESE E-COMMERCE TRANSACTIONS SET TO HIT A COLOSSAL $540 BILLION (RMB3,315 BILLION) BY 2015 VALUE OF E-COMMERCE TRANSACTIONS IN CHINA AND USA 2009-2015 600 500 400 300 200 100 KEY 2009 2010 2011 2012 2013 2014 2015 0 THE SPENDING POWER OF THE HAI TAO Forecast E-commerce transactions in China are expected to hit $540 billion (RMB3,315 billion) by 2015. This would be around 10% of total retail transactions worldwide $ billion China USA Source: KPMG Online cross-border shoppers are known as "hai tao" (literal translation: ocean search) in China. Hai tao spending is expected to hit RMB140 billion ($22.68 billion) by 2014. RMB12 billion ($4.16 billion) RMB48.3 billion RMB74.4 billion RMB140 billion 2010 2011 2012 2013 2014 Sources: China Internet Watch, China E-Commerce Research Center 2014 CHINA’S ONLINE RETAIL SALES GREW BY 41.2% IN 2013 Online retail sales in China totalled a massive RMB1.85 trillion ($296.57 billion) in 2013. This represented a 41.2% increase from 2012 - three times the growth of total retail sales in China. ONLINE RETAIL SALES CATEGORY BREAKDOWN: CHINA AND USA COMPARISON 52% 21% 3% 13% 1% 3% 27% 1% 4% 10% 6% 18% 2% 39% 1% TOTAL DIGITAL TRAVEL SALES IN CHINA SET TO HIT $8.72 BILLION (RMB53.6 BILLION) IN 2014 Total revenue from digital travel sales in China is expected to hit $8.72 billion (RMB53.6 billion) in 2014, a 34.2% increase on the previous year. By 2016, the total revenue is forecasted to be $10 billion (RMB61.5 billion). CHINESE TRAVEL BOOKING HABITS FOR 2014 45% would book by phone 0% 20% 40% 60% 80% 100% Most gamers in China (64%) spend cash on online games every month - that’s higher than in other developing countries. 266 for at least two hours per month by 2015 It’s estimated that online game revenue in China will surpass RMB100 billion ($16.3 billion) in 2014 and RMB100 then exceed RMB200 billion ($32.5 billion) in 2017 billion 2014 CHINA ONLINE GAME MARKET GROWTH RATE* 2013-2017 47.6% THE GROWTH OF UNIONPAY 26.5% 26% RMB200 billion 2017 18% In 2011, Chinese credit card firm UnionPay overtook Mastercard and Visa in the number of cards issued and is set to expand: 2011 2006 UNIONPAY HAD 70% OF THE BRAND MARKET SHARE IN ASIA-PACIFIC IN 2013 Brand market share Asia-Pacific 2013 70% 17% 9% 2% 2% UnionPay Visa MasterCard JCB Amex Number of purchase transactions on UnionPay, Mastercard and Visa cards issued in Asia-Pacific 2013 vs 2018* 97% 83% With GlobalCollect, it is simple and easy to activate UnionPay 1. UnionPay Credit/Debit Card: acting as the Real Time Bank Transfer process 2. UnionPay as a Credit Card for recurring payments: using API interfacing Order placed online Redirects for authentication Authorisation UPI cardholder Merchant GlobalCollect UnionPay Note: All dollars are USD. Some of the currency values in brackets were converted using oanda.com currency converter. 2014 figures converted on 23 September. All previous years were converted to 31 December of that year. Figures rounded Source: Nilson PAYMENT CARDS ISSUED 2006, 2011, 2016 Total 13.45 billion 255% *Estimated Total 8.91 billion 1.3 billion 1.71 billion 0.81 billion 2.95 billion 2016* Total 18.28 billion 4.66 billion 3.05 billion 1.42 billion 2.35 billion 1.06 billion UNIONPAY PURCHASE TRANSACTIONS IN ASIA-PACIFIC SET TO HIT 46 BILLION IN 2018 0% 50% 100% 150% 200% 250% 300% 2013 (billion) 2018 (billion) % increase 12.97 46.03 7.36 14.52 13.71 25.03 Source: etc-digital.org 93% of Chinese internet users said they would use online booking for travel in 2014 39% would use a mobile app for booking 17% would book through an agency 64% OF CHINESE GAMERS SPEND MONEY ON ONLINE GAMES EVERY MONTH Sources: iresearchchina.com, forbes.com million gamers are estimated to be playing *Compound Annual Growth Rate (CAGR) 50% 40% 30% 20% 10% 0% Mobile games PC browser games Online games PC client games ($1.81 billion) RMB26.5 billion ($7.65 billion) ($12.5 billion) ($22.68 billion) CHINESE ONLINE CROSS-BORDER SHOPPER PURCHASE MARKET POPULAR PRODUCTS AMONG HAI TAO SHOPPERS Cosmetic and skincare products Health supplement products Milk powder and food supplement Makeup products Women’s clothing Perfume Toys CHINA Sources: ATKearney - The 2013 Global Retail E-Commerce Index™, Euromonitor Consumer electronics/ appliances Consumer electronics/ appliances Media/toys /games Media/toys/games Food/drink Food/drink Furniture/ homeware Furniture/ homeware Beauty/ personal care Beauty/ personal care Home improvement/care Clothes Clothes Other Other China USA GET CONNECTED TO UNIONPAY HAI TAO CONSUMERS VIA GLOBALCOLLECT: GLOBALCOLLECT AS UNIONPAY INTERNATIONAL’S ACQUIRER International UPI cardholder’s GlobalCollect, part of Ingenico Group, is the most knowledgeable Payment Service Provider in the world, processing e-commerce payments for two decades for over 600 globally recognized e-commerce brands in the digital goods and services, travel, retail and video gaming industries, among many others CONTACT US TO LEARN MORE ABOUT WHAT GLOBALCOLLECT CAN OFFER YOU bank Real-time Not real-time Feedback from bank Settlement/reporting/invoicing www.globalcollect.com Note: Other includes items such as tobacco products, pet food, antiques and prescription drugs