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The
“Follow The Money”
 Business Model
Quote from a typical email that
lands in my inbox.
What they are looking for
is one of these.
And you need
something simple to
evaluate with.
Let‟s construct a model
that we can use
It all starts with this guy,
the consumer…



                  Interacting with the
                  mobile operator


    SMS   MMS     Voice   Data
     Operator’s Core Network
using one of these
             typical modalities




SMS   MMS     Voice   Data
 Operator’s Core Network
This modality opens
          some interesting and
          complex opportunities



SMS   MMS     Voice   Data
 Operator’s Core Network
Android
           iOS

                 WWW

                        Smart phones opened
                        to door to entirely new
                        revenue channels



          SMS    MMS    Voice   Data
           Operator’s Core Network
Android
           iOS

                 WWW


                  Payments




                       And new revenue
                       threats as well

          SMS    MMS    Voice   Data
           Operator’s Core Network
Android
           iOS

                 WWW


                  Payments


                        Add interconnect
                        revenue potential

          SMS    MMS    Voice   Data
           Operator’s Core Network
Android
           iOS

                 WWW


                  Payments


                          And off-net service
                          potential…


          SMS    MMS    Voice   Data
           Operator’s Core Network
Android
           iOS

                 WWW


                  Payments
          You get a tidy model to use for
            business case validation
               “Follow The Money”

          SMS    MMS    Voice   Data
           Operator’s Core Network
Android
           iOS

                 WWW


                  Payments




          SMS    MMS    Voice   Data
           Operator’s Core Network
Curious to see how
it might work?
Let‟s take mobile call
        completion as an
        example



SMS   MMS     Voice   Data
 Operator’s Core Network
70
Successful
                30
             Unanswered




                          Mobile calls typically
                          have a 70% success
                          rate
70
     Successful
                     30
                  Unanswered




Unsuccessful calls
might go to voicemail
70
Successful
                30
             Unanswered




      70%             30%
                      Active
                                 But only 30% have
                     Voicemail
                                 voicemail active
Which gives us this model



                70
              Successful
                              30
                           Unanswered




                    70%             30%             Message Retrieval
                                    Active
                                   Voicemail


                                               Missed Call Notification
Where it is easy to
“Follow the Money”
                                           Call Activity




                 70
               Successful
                                                       Call Activity
                               30
                            Unanswered




                     70%             30%         Message Retrieval     Call Activity
                                     Active
                                    Voicemail


                            Missed Call Notification                           Notifications
Will the big „concept do
any of these things?                                      Stimulate Call
                                                          Return Activity


                                  Increase Call
                                 Success Rates


                           70
                         Successful
  Stimulate Call
                                         30
     Activity                         Unanswered

                                            Increase       Increase
                                           Voicemail      Voicemail
   Increase Voicemail
                                          Deposit Rates Retrieval Rates
       Penetration

                               70%             30%         Message Retrieval
                                               Active
                                              Voicemail
           Provide                                                             Increase the
       Alternatives to                Missed Call Notification                   Value of
         Voicemail                                                             Notifications
Is it going to move the
needle?


                          NO    Move on …


                          YES   Build a probable
                                revenue model
LinkedIn Profile- Click Here

www.graham-mcinnes.com

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The "Follow the Money" business model

  • 1. The “Follow The Money” Business Model
  • 2. Quote from a typical email that lands in my inbox.
  • 3. What they are looking for is one of these.
  • 4. And you need something simple to evaluate with.
  • 5. Let‟s construct a model that we can use
  • 6. It all starts with this guy, the consumer… Interacting with the mobile operator SMS MMS Voice Data Operator’s Core Network
  • 7. using one of these typical modalities SMS MMS Voice Data Operator’s Core Network
  • 8. This modality opens some interesting and complex opportunities SMS MMS Voice Data Operator’s Core Network
  • 9. Android iOS WWW Smart phones opened to door to entirely new revenue channels SMS MMS Voice Data Operator’s Core Network
  • 10. Android iOS WWW Payments And new revenue threats as well SMS MMS Voice Data Operator’s Core Network
  • 11. Android iOS WWW Payments Add interconnect revenue potential SMS MMS Voice Data Operator’s Core Network
  • 12. Android iOS WWW Payments And off-net service potential… SMS MMS Voice Data Operator’s Core Network
  • 13. Android iOS WWW Payments You get a tidy model to use for business case validation “Follow The Money” SMS MMS Voice Data Operator’s Core Network
  • 14. Android iOS WWW Payments SMS MMS Voice Data Operator’s Core Network
  • 15. Curious to see how it might work?
  • 16. Let‟s take mobile call completion as an example SMS MMS Voice Data Operator’s Core Network
  • 17. 70 Successful 30 Unanswered Mobile calls typically have a 70% success rate
  • 18. 70 Successful 30 Unanswered Unsuccessful calls might go to voicemail
  • 19. 70 Successful 30 Unanswered 70% 30% Active But only 30% have Voicemail voicemail active
  • 20. Which gives us this model 70 Successful 30 Unanswered 70% 30% Message Retrieval Active Voicemail Missed Call Notification
  • 21. Where it is easy to “Follow the Money” Call Activity 70 Successful Call Activity 30 Unanswered 70% 30% Message Retrieval Call Activity Active Voicemail Missed Call Notification Notifications
  • 22. Will the big „concept do any of these things? Stimulate Call Return Activity Increase Call Success Rates 70 Successful Stimulate Call 30 Activity Unanswered Increase Increase Voicemail Voicemail Increase Voicemail Deposit Rates Retrieval Rates Penetration 70% 30% Message Retrieval Active Voicemail Provide Increase the Alternatives to Missed Call Notification Value of Voicemail Notifications
  • 23. Is it going to move the needle? NO Move on … YES Build a probable revenue model
  • 24. LinkedIn Profile- Click Here www.graham-mcinnes.com