1. Gul Muttahir
P.O Box 52774 Jeddah 21573
• Kingdom of Saudi Arabia •
Cell: (00966591499122)
Passport no-AB0447172
gulmuttahir@yahoo.com
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Objective: Seek the Position ofHotel Asst Executive housekeeper/Manager.
SUMMARY: Highly knowledgeable and skillful with a great international experience in taking
overall responsibility for managing the housekeeping operations ofhotels to ensure product
quality standards are met and that optimum service is provided to guests.
SPECIALITY:
Champion of international standards of housekeeping. SOPS, HACCAP & ISO.
Summary of Qualification
• Hand full of sixteen years ‘International Experience.
• Good leadership skills.
• Thorough knowledge ofmethods of cleaning rooms, public areas.
• Depth knowledge in making 52week schedule plan. For the department to run smooth
operations.
• Depth knowledge in making the entire checklist.
• Great knowledge ofthe proper use and storage ofcleaning chemicals.
• Considerable knowledge ofsuch equipment as vacuums, commercial washers and
dryers.
• In-depth ability to select, train, evaluate, motivate and discipline as needed.
• Strong working knowledge ofall Housekeeping administrative functions to include
scheduling, status and other clerical areas.
• Knowledge ofmaintenance ofrooms, bathroom as well as cleaning them keeps
company's standards.

2. • Great working knowledge ofmaterial control to include purchasing requisitioning of
departmental supplies.
• Considerable computer software knowledge to include Word and Excel PowerPoint .
• Opera system, pedalio system, lattice system &knowcross.
• Excellent guest service & communication skills
• In-depth ability to speak,write, read and understands English, Hindi, Arabic, pushtoo.
Professional Experience
Elaf Jeddah hotel (5star property)
Assistant executive Housekeeper.
March 2014 till to date
(Jeddah) K.S.A.
• Ensure all staff is properly trained and have the tools and equipment needed to
effectively carry out their respective job duties.
• Control expenses within all areas ofhousekeeping.
• Participate in the preparation of the annual departmental operating budgetand
financial plans which support the overall objectives ofthe hotel.
• Establish par levels for supplies and equipment.
• Promote teamwork and quality service through daily communication and coordination
with other departments.
• Assist with deep cleaning projects and assist supervisors & housekeeping staffduring
unanticipated rush periods.
• Assumed overall control and responsibility or all Housekeeping Department
• Inspected guest rooms to ensure the highest cleaning standards are met.
• Provided counseling and supported team members in meeting their responsibilities and
becoming part ofthe team. .
• Attended management meetings. .
• Motivated employeesto provide superior customer service to guests.
• Monitored job performance daily.
• Met the attendance guidelines ofthe job and adhered to departmental and company
policies.
• Monitored the day-to-day operations ofscheduling functions understanding labor
standards.
• Checked rooms inventory, assigned rooms to housekeeping staff.
• Inspected rooms and public areas thorough throughout entire hotel.
• Completed reports,verified status reports, reported status ofall assigned rooms to
Front Desk and inputted into automated computer system.
• Assisted Housekeeping Manager in completing payroll edits, created weekly schedules
for Housekeeping staffaccording to forecasted hotel occupancy.
• Trained the supervisors & attendants consistently.
• Ensured timely change ofupholstery, uniforms, polishing etc.
• Ensured cleaning was carried out according to the schedule.
• Ensured highest productivity and efficiency in Housekeeping operations.
• Managed Lost & Found program and Key Control Program.
• Ensured stock rooms and carts were maintained with sufficient supplies.

3. • Assist executive with guest supply ordering, inventory, and monthly linen inventory.
• Promoted team member empowerment and loyalty.
• Provided excellent customer service (internal and external), and maintained good
knowledge ofhotel services, operations, local area & attractions,etc.
• Solved guest problems to exceed customer expectations, and effectively managed guest
and team member issues and incidents (including injuries, accidents, emergency
response,proper handling ofsituations involving bodily fluids, etc.).
• Coached, counseled, motivated and maintained high employee morale,positive relations
with the Housekeeping staff. .
• Communicated effectively with Maintenance staffto ensure timely repair and
maintenance throughout entire hotel.
• Communicated effectively with all hotel departments for all guest and operational
needs.
• Ensured highest standards ofcleanliness and quality, maintained high scores in guest
surveys and regular company inspections.
Ramada Dar ul Faizeen (4star property)
Assistant executive housekeeper
1st April 2013 to febuary 2014.
Mecca
Kingdom of Saudiarabia
Ramada International (4star property)
Senior Supervisor.
1st April 2008 To march 2012.
Mecca
Kingdom of Saudiarabia.
Le-Meridian Towers(5star property)
Supervisor
20th November 2007 – 30th Marcth 2008
Mecca
Kingdom of Saudi arabia.
Islamabad Serena Hotel (5star leading hotel of the world)
Supervisor
September 2001 – November 2007
Islamabad Pakistan
Margalla Hotel (4star property)
Room attendent
February 2000 – September 2001
Islamabad, Pakistan.
• Awards Achived :
Best Associate of the month:

4. Issued by / on: Islamabad Serena Hotel, Islamabad Pakistan / April 2005
Best Associate of the year:
Issued by / on: Islamabad Serena Hotel, Islamabad Pakistan / 2006
Certificate of Achievement:
Issued by / on: Pre-Opening member / 2001
Certificate of Achievement:
Issued by / on: Five Years Completion Award / 2006
Honesty Award (Three Times)
Issued by / on: Islamabad Serena Hotel, Islamabad Pakistan
Certificate of Achievement:
Issued by / on: 12th SAARC Summit Conference / 2004
Certificate of Achievement:
Issued by / RAMADA International Pre-Opening member
Certificate of Achievement
Issued by / RAMAD Dar ul Faizeen Pre-Opening member
Certificate for supervisor skill & mentor.
Issue by/ELAF Red sea jeddah KSA for completing the development
workshop supervisor skill & mentor in jeddah ksa from 7th to 11th december 2014.
Certificate of Train the Trainer Development program.
Issue by/Hotel solutions partnership which was called by Elaf compony from 2nd -6th of
november 2014.
Education :
Allama Iqbal Open university Islamabad, Pakistan:
Completion on 2006
Degree Bachelor of Arts
Board of Intermediate & Secondary Education Saidu Sharif Swat:
Completion on 1998
Higher Secondary School Certificate
Board of Intermediate & Secondary Education Saidu Sharif Swat:
Completion on 1994
Secondary School Certificate
Computer knowledge
Ms Office, word, excel,internet explorer, graphic designing opera & pedalio.
• Personalinformation:
Father Name: Ghulam Haq

5. Date of Birth: 01/03/1975
NIC#: 15101-661717-9
Domicile: Buner (KPK)
Nationality: Pakistani
Permanent Address: Village Langer, P.O Nagri
Tehsil Totali, District Buner
Mobile No: 0559035784
Declaration
I am confident that I shall strive and succeed in the position applied to the satisfaction ofmy
superiors and justice entrusted on me.
Give me opportunity to work in your esteem organization. I assure that I will be a value to
your organization and turn in to an asset in time.
Date: Yours Truly
Gul
Muttahir