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   SAP                                                                                                                                                         SAP
Customers                                                                                                                                                   Customers
                                                                       Member Sign-in

                                                                                                             Virtual             Virtual
                             Member               Quality
                                                                                                              Help-               Solu-
Members                      Service              Control
                                                                                                              desk                tions                         Members


                                                         3. QA Answer                       4. Post Answer

             - Marketing
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             - Newsletters
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                  Proprietary and confidential. © 2010 The ERP Consulting Exchange. All rights reserved. The ERP Consulting Exchange is not affiliated with SAP AG
  7/3/2010                                                                                                                                                                1
                                    or any of its subsidiaries. SAP is a registered trademark of SAP AG in Germany and in several other countries.
- 3,600+ SAP consultants, fast growing
- 62 countries
- US, India, Germany, China, UK and Australia are the largest ones
- 100 approved quality control consultants




- Providing Quality Control to all Helpdesk responses                                                                                                               Quality
                                                                                                                                                                    Control
- Most senior ECX members                                                                                                                                          Members
- Average of 15 years of SAP experience
- Hand-picked by ECX CEO Herbert Goertz




- Providing SAP helpdesk responses                                                                                                                                 Helpdesk
                                                                                                                                                                   Members
- Available 24/7 - - Members are from 62 countries
- Covering all areas (modules, functions, etc. of SAP)
- Average of 8 years of SAP experience


                Proprietary and confidential. © 2010 The ERP Consulting Exchange. All rights reserved. The ERP Consulting Exchange is not affiliated with SAP AG
 7/3/2010                                                                                                                                                                     2
                                  or any of its subsidiaries. SAP is a registered trademark of SAP AG in Germany and in several other countries.
Helpdesk
   Members         Helpdesk Member Demographics



           THE ERP CONSULTING EXCHANGE
           Memberbase by Profession
                                                                            The ERP Consulting Exchange
                                                                            Memberbase by Geography
           SAP Management                 25%
           SAP SD-CRM                      6%
           SAP Financials                  9%
           SAP Basis/BI                   27%
           SAP SCM                        15%                                America EMEA                  Asia/Pacific
           SAP HCM                         7%
           Misc.                          11%                                 50%     27%                      23%

      Quality
      Control      Sample resumes of Quality Control Members
     Members
                       http://fm23.triple8.net/fmi/iwp/res/iwp_auth.
                       html;jsessionid=023AD773F1E805681219
                       8AF7.wpc1

                    Proprietary and confidential. © 2010 The ERP Consulting Exchange. All rights reserved. The ERP Consulting Exchange is not affiliated with SAP AG
7/3/2010                                                                                                                                                               3
                                      or any of its subsidiaries. SAP is a registered trademark of SAP AG in Germany and in several other countries.

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ERPCX Member Snapshot 06302010

  • 1. Virtual 1. Post Question Consulting 5. Retrieve Answer SAP SAP Customers Customers Member Sign-in Virtual Virtual Member Quality Help- Solu- Members Service Control desk tions Members 3. QA Answer 4. Post Answer - Marketing 2. Retrieve Question - Newsletters - Service Payment - Quality Control - Member Acquisition - Consultant Services Virtual Helpdesk Proprietary and confidential. © 2010 The ERP Consulting Exchange. All rights reserved. The ERP Consulting Exchange is not affiliated with SAP AG 7/3/2010 1 or any of its subsidiaries. SAP is a registered trademark of SAP AG in Germany and in several other countries.
  • 2. - 3,600+ SAP consultants, fast growing - 62 countries - US, India, Germany, China, UK and Australia are the largest ones - 100 approved quality control consultants - Providing Quality Control to all Helpdesk responses Quality Control - Most senior ECX members Members - Average of 15 years of SAP experience - Hand-picked by ECX CEO Herbert Goertz - Providing SAP helpdesk responses Helpdesk Members - Available 24/7 - - Members are from 62 countries - Covering all areas (modules, functions, etc. of SAP) - Average of 8 years of SAP experience Proprietary and confidential. © 2010 The ERP Consulting Exchange. All rights reserved. The ERP Consulting Exchange is not affiliated with SAP AG 7/3/2010 2 or any of its subsidiaries. SAP is a registered trademark of SAP AG in Germany and in several other countries.
  • 3. Helpdesk Members Helpdesk Member Demographics THE ERP CONSULTING EXCHANGE Memberbase by Profession The ERP Consulting Exchange Memberbase by Geography SAP Management 25% SAP SD-CRM 6% SAP Financials 9% SAP Basis/BI 27% SAP SCM 15% America EMEA Asia/Pacific SAP HCM 7% Misc. 11% 50% 27% 23% Quality Control Sample resumes of Quality Control Members Members http://fm23.triple8.net/fmi/iwp/res/iwp_auth. html;jsessionid=023AD773F1E805681219 8AF7.wpc1 Proprietary and confidential. © 2010 The ERP Consulting Exchange. All rights reserved. The ERP Consulting Exchange is not affiliated with SAP AG 7/3/2010 3 or any of its subsidiaries. SAP is a registered trademark of SAP AG in Germany and in several other countries.