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DATA

60 slides - 30 minutes
ENIAC
Electronic Numerical Integrator And Computer
DATA
DATA WAREHOUSE

BIG
CRM

BI
NOT
NEW
It’s still a car
Most important parts of a car
1.
2.
3.
4.
5.

Engine
Wheel
Brakes
Strearing wheel
Body & seating
BIG
7 billion

1 billion Facebook users

½ billion Twitter accounts

200 countries & 250
nationalities
SMALL
10 million

4.8 million fb users

100, 000

Average Belgian e-mail Database

Below 100,000 records
Big?
The way to nowhere
75%
Of seniors say their company is
“data driven”
65%
(Big) Data not part of the strategy
56%
Organisational silo biggest barrier
18%
Belgian organisations investigate
Big Data
Why?
Challenges
Organisation
silos
Technical debate
Tools
Technology

&

People
skills

&
BRING THE
LOVE BACK
In Marketing
Once…
Nobody
understands
“Simply possessing stores of data does not
automatically distribute your marketing
spend into the right channels and
generate an impressive ROI”

Jon Baron – CEO Tagman
1

CONNECT
Courtesy Oracle
Own data
Shop data
3rd party data
Click behaviour websites
Click behaviour
newsletters
E-commerce data
Brochure pick-up

Upsell
Welcome back
Satisfaction survey
Booking satisfaction
Facebook data
Mobile data
Internal
ref.

Ticket
price

Millions of
records
External
ref.
More info = contact
Yourzine.nl

Cash
registry

Family
card

Personalised
catalogues
Data
warehouse
(selective
set)

Predictive
modelling

Pro-active
marketing
Perfection

Does not exist
TIME
PEOPLE
2

SEGMENTATION
Socio demo
Socio demo

employment
Maritial status

gender

age

education

Social class
Simple
Filter
20 – 25 year old
Female
Student
Single
University student
No children
Lower social class
Challenges
?

Hobby
Interests

Pets

Living together

Still living at home
shopaholic
?

Data connection
Mobile savy
E-commerce
Real-time mobile
use

Workplace vs living
COMPLEXITY

Degree of ROI

Real-time (social/mobile)
Behaviour criteria

Behaviour criteria
Lifestyle criteria

(Buying) history
Socio demo

Excel
access

TIME

SAP
Oracle / IBM
Confirmed behaviour
Unknown future behaviour

Courtesy Ignition one
Visualise it!
Visualise it!
Visualise it!
WTF!
Gamification of data
Recommendations
Act now!
We need

Mad men
Mad scientists
TEDx Flanders Thomas Cook Belgium
Social Marketing Forum
20 years experience
Consultant
Innovation & Marketing Projects
®Evolution
Founder

HANS SMELLINCKX

Multi-channel Marketing
Social Media
E-mail Marketing
CRM
Digital Marketing
Mobile Marketing
Blogger
Metrics, KPI’s & dashboarding
Branding & Reach

Twitter.com/hanssmellinckx
www.onlinemarketingmanager.be
Some of My References

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Big data - The reference

Editor's Notes

  1. Engine: 350 partsComplete car: 10.000 parts
  2. rapport van Vanson Bourne en INTERXIONEen nieuw rapport van Vanson Bourne en INTERXION toont ons dat dit percentage in de Benelux nog iets lager ligt, en dat 68% van de bedrijven de mogelijkheden van Big Data onderzoekt, of projecten hierover heeft lopen. Specifiek in België antwoordt 18% van de ondervraagde bedrijven dat de Big Data echt een prioriteit zullen zijn in het volgende jaar. 32% zegt geen enkel project te hebben om zich naar de Big Data te oriënteren.Interessant feit: bedrijven waar de IT-strategie gecoördineerd wordt met het business plan, zijn veel meer geneigd om de mogelijkheden van Big Data al verkend te hebben: meer dan negen instellingen op tien waarbij het IT-plan nauw gekoppeld is aan het business plan, hebben de Big Data al verkend. De omvang van het bedrijf is ook van tel, vermits er meer grote bedrijven zijn die de Big Data al op stapel hebben staan.Wanneer de IT strategie niet afgestemd is op het business plan, ofwel omdat die geen visie heeft op zo'n lange termijn, ofwel omdat die bedacht werd om te beantwoorden aan andere doelstellingen, dan heeft minder dan zes organisaties op tien de Big Data verkend. Dit cijfer valt terug tot 40% bij bedrijven waar het strategisch plan op lange termijn niet gedeeld werd met de informatica-afdeling.
  3. Source: oracle
  4. Source: datameer
  5. Source: datameer
  6. Source: datameer
  7. http://projects.nytimes.com/census/2010/explorer