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A Presentation on EMPLOYEE EMPOWERMENT For the subject of : Presented By : Human Resource Development Harshul Nagpal mba - 855 Roll No. – 50 Institute of Management Studies, Kurukshetra University, Kurukshetra.

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Meaning Power is a tool to pass on to those who work on organization’s behalf. “ To empower,” means to enable, to allow or to permit, and can be conceived as both self-initiated and initiated by others. Empowerment is the process of enabling employees to set their own work-related goals, make decisions and solve problems within their spheres of responsibility and authority.

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Need of Empowerment <ul><li>Time to respond is much shorter today. </li></ul><ul><li>First line employees must make many decisions. </li></ul><ul><li>There is great-untapped potential. </li></ul><ul><li>Employees feel much more control over their lives. </li></ul><ul><li>Empowered people do not feel like victims. </li></ul>

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Definitions “ Empowerment is the process of sharing power with employees”. Bateman & Snell: 2003 “ Employee Empowerment predominantly about encouraging front-line staff to solve customer problems on the spot, without constant recourse to management approval”. Goldsmith et al: 1997

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Ways of Employee Empowerment <ul><li>Express confidence in employees’ abilities. </li></ul><ul><li>Hold high expectations concerning their performance. </li></ul><ul><li>Allow employees to participate in the decision-making process. </li></ul><ul><li>Allow employees freedom and autonomy in how they perform their jobs. </li></ul><ul><li>Use position power in a positive way and limit the use of coercive power . </li></ul><ul><li>Set inspirational and managerial goals for employees. </li></ul>

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Significance of Empowerment <ul><li>Enhances beliefs of employees that they are influential contributors to the organizational success. </li></ul><ul><li>Employees perceive meaning in work. </li></ul><ul><li>Employees feel competent . </li></ul><ul><li>Employees derive a sense of self-determination . </li></ul><ul><li>Employees believe that they have an impact on important decisions. </li></ul>

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Pre-requisites of Employee Empowerment <ul><li>Involvement </li></ul><ul><li>Quick decision-making </li></ul><ul><li>Solving complex problems </li></ul><ul><li>360-degree Feedback </li></ul><ul><li>Variable Rewards with some Group Component </li></ul><ul><li>Error Tolerance </li></ul><ul><li>Enhanced Communication </li></ul><ul><li>Generalists Managers and Employees </li></ul><ul><li>Trust and Support of Management </li></ul>

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Process of Employee Empowerment

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Characteristics of Empowered Employees <ul><li>Sense of Self-Determination </li></ul><ul><li>Sense of Meaning </li></ul><ul><li>Sense of Competence </li></ul><ul><li>Sense of Impact </li></ul>