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Engaging UHNW Luxury Consumers with
Haute Brand Experiences

Thomas Serrano
Havas Luxe Events
Founder and President
Table of Contents
• Types of Brand Experiences
• Criteria of Success
• Case Studies
– Bordeaux Wine Tasting
– Veuve Clicquot
– Audemars Piguet
Two Uses of Brand Experiences
1. Maintain and
increase your
client’s interest in
your brand.

2. Create
opportunities to
acquire new
clients by building
a relationship.
Types of Events
Proprietary

Sponsored (personalized)

Sponsored
Criteria for
Success

1. Inspire
2. Create
3. Execute
Inspire
• Understand the brand and its audience.
• Connect with a simple, compelling
storyline.
• Design a concept utilizing contemporary
trends in art and commerce.
Create
• Engage emotionally.
• Elevate the brand’s DNA.
• Infuse the atmosphere with memorable
messaging.
• Strive for innovation, brand relevancy,
authenticity and legitimacy, and priceless
opportunities.
Execute
“The Devil’s in the Details”
Event Treatment
• Invitation Process
– Save the date/ RSVP process
– Gift and thank you notes

• Logistic
– Transportation and Accommodation
– Basics (“Savoir recevoir”)

• Production
– Sophistication
– “Wow” moment
Bordeaux Wine New York Launch
Case Study
Context
Bordeaux is known for producing high quality
wines. While once popular, their image within
the USA and New York specifically had
decreased over the years due to increases in
international competition within the wine
industry.
Brief
Create an event designed to reposition
Bordeaux wines and reintroduce New York
City to the “new generation” of Chateau
within the region.
Format
Hosted the event at a former factory in 82
Mercer.
Featured “tour of Bordeaux” with a one night
opportunity to meet 17 Chateau owners and
a taste of preferred and vintage Bordeaux
wines brought exclusively for the event.
Execution
Veuve Clicquot Jeroboam
Global Press Launch
Background
Veuve Clicqot sought to launch 3 new
jeroboam size products. Each limited edition
bottle was designed using three different
types of exotic leather – alligator, galuchate,
ostrich - and retailed at $2,000+ a piece.
Brief
Create an international traveling concept – New
York and Paris - that focuses on the iconic
“Veuve Clicquot Yellow” label as the creative
inspiration.
Guests for the New York event include 300
national and international journalists and VVIP
guests

Guests for the Parisian event include 100
journalists and 200 VVIP guests
Execution
“Yellow Clicquot”
Created a unique and sophisticated design of six lifesize champagne boxes that were decked out in
“Clicquot Yellow”.

Designed six artistic hands on experience with each
champagne box for guests to discover “Clicquot
Yellow” in a creative manner.
Yellow Fog: Dare to
immerse yourself
into a thick yellow
fog . Created in
collaboration with
fog artist Anna
Veronica Janssess
Yellow Tasting: 100 bottles available for tasting were individually
illuminated with an explanation provided by the “Chef de Cave”
Dominique Demarville
Yellow Story: The beginning of the novel “Yellow Story” written by Jay
McInerney, was continued throughout the evening with the guidance
and input of guests. Each guest received a copy of their coauthored
completed novel with their contribution to the story highlighted in yellow
Yellow Variation: A unique experience relating music and sound through
a piano performance, composed in collaboration with pianist Maxence
Cyrin, specifically for this event.
Yellow Portrait: Created a 360° photo composition for each guest to
leave with as a gift. Discover how the yellow color has served as an
iconic element of the brand for centuries across various continents .
Live: Classical dance performances choreographed by Christopher
Caines, revealing the new Jeroboam collection.
Audemars Piguet Royal Oak Offshore
LeBron James Limited Edition Timepiece
Global Launch
Brief
Create and execute a unique event in honor
of the global release of Audemar Piguet’s
Royal Oak Offshore LeBron James
timepiece created in collaboration with NBA
star and AP ambassador LeBron James.
Format
Organize a private lunch for 60 guests during the
afternoon of the event.
Create a press conference opportunity for 50
international journalists to engage with LeBron and
AP’s CEO Francois- Henry Bennahmias.

Conceptualize and execute a gathering for 300 of
AP’s best clients to showcase the watch and it’s
relationship to AP’s ambassador
Execution
Nicole Murphy & Michael Strahan Scott Disick & Kourtney Kardashian
Tinie Tempah
Questions?
Thank You
Thomas Serrano
Havas Luxe Events
President and Founder

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Havas Luxe Events - Luxury Society Presentation

  • 1. Engaging UHNW Luxury Consumers with Haute Brand Experiences Thomas Serrano Havas Luxe Events Founder and President
  • 2. Table of Contents • Types of Brand Experiences • Criteria of Success • Case Studies – Bordeaux Wine Tasting – Veuve Clicquot – Audemars Piguet
  • 3. Two Uses of Brand Experiences 1. Maintain and increase your client’s interest in your brand. 2. Create opportunities to acquire new clients by building a relationship.
  • 4. Types of Events Proprietary Sponsored (personalized) Sponsored
  • 6. Inspire • Understand the brand and its audience. • Connect with a simple, compelling storyline. • Design a concept utilizing contemporary trends in art and commerce.
  • 7. Create • Engage emotionally. • Elevate the brand’s DNA. • Infuse the atmosphere with memorable messaging. • Strive for innovation, brand relevancy, authenticity and legitimacy, and priceless opportunities.
  • 9. Event Treatment • Invitation Process – Save the date/ RSVP process – Gift and thank you notes • Logistic – Transportation and Accommodation – Basics (“Savoir recevoir”) • Production – Sophistication – “Wow” moment
  • 10. Bordeaux Wine New York Launch Case Study
  • 11. Context Bordeaux is known for producing high quality wines. While once popular, their image within the USA and New York specifically had decreased over the years due to increases in international competition within the wine industry.
  • 12. Brief Create an event designed to reposition Bordeaux wines and reintroduce New York City to the “new generation” of Chateau within the region.
  • 13. Format Hosted the event at a former factory in 82 Mercer. Featured “tour of Bordeaux” with a one night opportunity to meet 17 Chateau owners and a taste of preferred and vintage Bordeaux wines brought exclusively for the event.
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  • 21. Background Veuve Clicqot sought to launch 3 new jeroboam size products. Each limited edition bottle was designed using three different types of exotic leather – alligator, galuchate, ostrich - and retailed at $2,000+ a piece.
  • 22. Brief Create an international traveling concept – New York and Paris - that focuses on the iconic “Veuve Clicquot Yellow” label as the creative inspiration. Guests for the New York event include 300 national and international journalists and VVIP guests Guests for the Parisian event include 100 journalists and 200 VVIP guests
  • 24. Created a unique and sophisticated design of six lifesize champagne boxes that were decked out in “Clicquot Yellow”. Designed six artistic hands on experience with each champagne box for guests to discover “Clicquot Yellow” in a creative manner.
  • 25. Yellow Fog: Dare to immerse yourself into a thick yellow fog . Created in collaboration with fog artist Anna Veronica Janssess
  • 26. Yellow Tasting: 100 bottles available for tasting were individually illuminated with an explanation provided by the “Chef de Cave” Dominique Demarville
  • 27. Yellow Story: The beginning of the novel “Yellow Story” written by Jay McInerney, was continued throughout the evening with the guidance and input of guests. Each guest received a copy of their coauthored completed novel with their contribution to the story highlighted in yellow
  • 28. Yellow Variation: A unique experience relating music and sound through a piano performance, composed in collaboration with pianist Maxence Cyrin, specifically for this event.
  • 29. Yellow Portrait: Created a 360° photo composition for each guest to leave with as a gift. Discover how the yellow color has served as an iconic element of the brand for centuries across various continents .
  • 30. Live: Classical dance performances choreographed by Christopher Caines, revealing the new Jeroboam collection.
  • 31. Audemars Piguet Royal Oak Offshore LeBron James Limited Edition Timepiece Global Launch
  • 32. Brief Create and execute a unique event in honor of the global release of Audemar Piguet’s Royal Oak Offshore LeBron James timepiece created in collaboration with NBA star and AP ambassador LeBron James.
  • 33. Format Organize a private lunch for 60 guests during the afternoon of the event. Create a press conference opportunity for 50 international journalists to engage with LeBron and AP’s CEO Francois- Henry Bennahmias. Conceptualize and execute a gathering for 300 of AP’s best clients to showcase the watch and it’s relationship to AP’s ambassador
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  • 37. Nicole Murphy & Michael Strahan Scott Disick & Kourtney Kardashian
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  • 47. Thank You Thomas Serrano Havas Luxe Events President and Founder