Top 5 Most Reliable Healthcare Construction Firms in 2023.pdf

Health are
Everything
www.healthcareeverything.com
Transforming Healthcare
Max Burcham
Vice President of
Healthcare
Lee Watkins
President and
COO
Snyder
Langston
Combining Real Estate, Clinical and
Construc on Exper se to Bring Flexible
Healthcare Construc on Solu ons
Top 5 Most Reliable
Firms in 2023

Helping Technology
Technology
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"Where architecture embraces care, wellness finds its
home."
n an ever-evolving landscape of healthcare
Iconstruction, where the intersection of architectural
innovation and patient-centric care is paramount, our
latest compilation stands as a testament to the unwavering
commitment and expertise exhibited by the firms that shape
the physical foundations of healing and well-being.
As the healthcare industry progresses, so does the
significance of the spaces where health is nurtured and
restored. This edition is a comprehensive guide for
healthcare providers, facility administrators, and
stakeholders seeking partners who understand the intricate
balance between cutting-edge design, structural integrity,
and such spaces' profound impact on patient outcomes.
The selected firms showcased herein have risen above the
rest, demonstrating their construction prowess and
dedication to crafting environments that prioritize patients'
holistic well-being. From state-of-the-art medical facilities
to specialized treatment centers, each firm has consistently
surpassed expectations, translating visions into realities that
redefine the future of healthcare architecture.
As we delve into the profiles of these firms, we discover
their shared commitment to incorporating sustainable
practices, embracing patient-centric design principles, and
working collaboratively to bring forth healthcare spaces
that resonate with warmth and empathy.
In the latest edition, Healthcare Everything invites readers
to explore these pages filled with stories of architectural
ingenuity, construction excellence, and a profound sense of
responsibility towards society's well-being. May this edition
serve as an invaluable resource, shedding light on the
exemplary efforts of the "Top 5 Most Reliable Healthcare
Construction Firms in 2023," inspiring a future where
wellness and care converge seamlessly within the walls
they meticulously craft.
Happy Reading!
Pja Sh
-Pooja Shah
Wellness,
Building
Crafting Care

08
Snyder
Langston
22
PCL
Construction
Shaping the Future of the
Construc on Industry
Technology Integra on in
Healthcare Construc on
From BIM to
Smart Hospitals
18
Humanizing Healthcare Spaces
through Construc on
Patient-centric Design
28
Cover Sto
Profe
Articles

Editor-in-Chief Chidiebere Moses Ogbodo
Research Analyst Carl Vincent
Business Development Executives James Vincent, Brian Cooper
Business Development Manager Eric Jackson
Sales Executives Nick, Elisha and Mary
Marketing Manager Carol Wilson
Technical Consultants David, Robert
Technical Head Jacob Smith
Assistant Technical Head Prashanth Hiremath
SME-SMO Executives Gemson
Digital Marketing Manager Alina Sege
Assistant Digital Marketing Manager Nikita Khadalkar
Managing Editor Pooja Shah
Executive Writers Saloni, Ananya
Circulation Manager Tanaji Fartade
Co-designer Paul Belin
Art & Picture Editor Deepanjali Jena
Visualiser David King
Art & Design Head Mrunalinee Deshmukh
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Brief
Company
BGC
bgc.com.au
Daniel Cooper
CEO
ETC Building &
Design Inc
etcusa.net
Michael Essrig
CEO
PCL Construction
pcl.com
Skanska USA
usa.skanska.com
Katarzyna
Zawodna-Bijoch
CEO
Snyder Langston
snyderlangston.com
Lee Watkins
President and COO
Max Burcham
Vice President of
Healthcare
Featuring
ETC Building & Design, Inc. is a privately held
corporation that specializes in designing and
constructing healthcare and life science facilities.
BGC is one of Australia’s leading vertically integrated
construction materials businesses with a focus on
residential and commercial construction.
Dave Filipchuk
President and CEO
PCL is a group of independent construction
companies that carry out work across Canada, the
United States, the Caribbean, and Australia.
Skanska is one of the world’s largest development
and construction companies with 135 years of
building a better community by constructing various
healthcare facilities.
Snyder Langston is a trusted real estate and
construction adviser. Established in 1959, they have a
strong presence as one of Southern California's
largest and most respected builders.
Top 5 Most Reliable
Firms in 2023

nyder
Langston

Cover
With the rise of managed care systems,
there was an emphasis on spending
more on preventa ve healthcare. Hospitals,
which made most of their money when
people were sick, became highly regulated
and the most expensive mode of service
delivery. Consequently, hospitals began to
look for cost-saving strategies while s ll
providing quality care.
Story

S
nyder Langston is a leading commercial
construction company that has been delivering
excellent construction services for more than six
decades. Founded in 1959, the company has built a
reputation for providing innovative and high-quality
construction solutions for a diverse range of clients. From
hospitals and outpatient medical centers to assisted living,
skilled nursing, and memory care facilities, Snyder
Langston has the expertise and experience to deliver
projects of any size and complexity. The company's
commitment to sustainability and quality is reflected across
its portfolio of LEED projects and ISO 9001:2015
certification.
Under the leadership of Lee Watkins, President and Chief
Operations Officer (COO), and Max Burcham, Vice
President of Healthcare, Snyder Langston's team of
seasoned professionals understands the technical
complexities and unique and evolving demands of the
healthcare industry. The company's expertise in healthcare
construction and innovative and high-quality portfolio of
healthcare projects led to Snyder Langston being
recognized among the Top 5 Most Reliable Healthcare
Construction Firms in 2023.
The firm is focused on Southern California, operating from
its headquarters in Irvine and an additional office in El
Segundo. Along with its expertise in healthcare, the
company's portfolio includes office, retail, hospitality,
industrial, retail, civic, faith-based, studios and
entertainment, multi-family and senior living. Snyder
Langston is honored with repeat business across the region
because of its extensive healthcare construction experience,
coupled with its commitment to quality and sustainability.
As the healthcare industry continues to evolve and face
challenges, Snyder Langston remains a Trusted Advisor and
Master Builder for healthcare providers who are seeking to
enhance patient care and efficiency through innovative
construction solutions.
Let's dive in to learn more about Snyder Langston's
operations in improving healthcare delivery for both
doctors and patients.
Source of Inspiration
With the rise of managed care systems, there was an
emphasis on spending more on preventative healthcare.
Hospitals, which made most of their money when people
were sick, became highly regulated and the most expensive
mode of service delivery. Consequently, hospitals began to
look for cost-saving strategies while still providing quality
care. In 2005, Snyder Langston's then-president Stephen
Jones sat on the board of a large local hospital and realized
that their new value-based approach meant moving most
outpatient services out of the hospital setting and into
medical office buildings.
Snyder Langston pivoted its focus to medical office
buildings and later expanded to encompass the full
continuum of care, which now includes senior living,
behavioral, and mental health. Since then, the company has
amassed extensive experience in OSHPD-3 and OSHPD-
1/(HCAI-1) projects.
"Our mission is to be recognized as a leading healthcare
builder that specializes in the full continuum of care and is
trusted by clients for our ability to combine real estate,
clinical, and construction expertise to produce flexible
“This was my first experience where I
was side by side with the team from the
first brick that went into the ground. It
had to be built by a team that really
understood that the details ma ered
because every detail would contribute to
someone's life. The Snyder Langston
team was very, very experienced and
made every effort to make sure that I
wasn't just observing the process, that I
was part of and understood their
process. My favorite days were my hard
hat walk through days where I suited up
in the vest and hard hat with the
construc on team and walked through
the building, and I learned about what it
takes to build something like this that
you don't see."
Dr. Lauren Brand, PsyD,
Execu ve Director, Be Well OC

solutions that support a dynamic healthcare industry," says
Burcham. "As builders, we facilitate the technological
advancements of equipment and help increase access to
care by putting healthcare services in places people want to
be."
He continues, "Our vision is to provide our clients with an
array of services and a creative perspective that leads to
innovation and value in their drive to provide the highest
level of patient-centered care at increasingly lower costs.
We strive to understand the ways that healthcare will be
delivered in the future with a desire to improve the process.
We believe this will be achieved by our mindset for
competitiveness and innovation, passion for our clients'
success, concern for the environment, and culture of caring
for others."
Core Values
Snyder Langston thrives on the opportunity to bring its
clients' visions to life by being a Trusted Adviser and
Master Builder. Since 1959, the firm has been honored to
partner with the finest architects, developers, investors, and
corporations to build a diverse selection of projects and
product types across Southern California.
Watkins highlights, "In all we do, our team takes great pride
in these buildings, but finds even greater accomplishment in
the respect, integrity, and relationships we build along the
way. We embrace curiosity, innovative ways of thinking,
challenging, and working as a team to build lasting
structures while supporting the communities that surround
them."
"We execute on our core values every day. We do not take
these words lightly but rather use them to encourage our
teams to continuously grow through ongoing learning and
to seek out clients that align with our values to create high-
performing projects and excellent results," he says.
Ÿ Exceed Expectations: We take responsibility for our
goals and exceed them with integrity.
Ÿ Build Relationships: We build trusting relationships by
listening to understand, communicating effectively, and
Safety Week at Rafferty Apartments – Santa Ana, CA
Top 5 Most Reliable Healthcare Construc on Firms in 2023

"I was ini ally a racted to the industry because of
an uncle who was an architect. While I didn't
become an architect, I did follow a path into
construc on. I honed my commitment to
healthcare because of my experience years ago
during the Northridge earthquake, which exposed
weaknesses in exis ng building engineering. New,
stronger structures were designed, new building
Code was adopted, and laws were passed
requiring hospitals be built or retrofi ed per the
new Code. This way a city or town in chaos
following a big earthquake, could rely on the
hospitals to func on and serve their communi es.
It was rewarding to be part of the necessary
changes that were applied to the industry because
of that experience. I have been immersed in
healthcare construc on ever since.
In my role as Vice President of Healthcare with
Snyder Langston, I focus on bringing what I believe
is a unique sophis ca on and exper se to our
work in healthcare, especially as it expands
further into behavioral health and
acute care. I also really enjoy our
company culture. Everyone
works well together, and that
makes a difference. In fact,
that coopera on is what draws
clients and other firms to
want to work with us. And
when you have a similar
culture and mindset, it
drives repeat business."
Max Burcham

"I bring nearly 20 years of commercial
construc on exper se to my role as President and
COO at Snyder Langston. My role succeeds my
father's legacy of love and passion for building.
Each day of work is guided by my values of
integrity, quality, commitment, and con nuous
improvement as well as being driven by high
standards for excellence, eﬃciency, and crea ng a
mutually rewarding building experience for all
stakeholders. As one of Snyder Langston's leaders,
I ensure brand consistency across all of our
projects within our three service lines as well as
maintain the company's outstanding and well-
earned legacy."
Lee Watkins
nyder
Langston
Healthcare Leaders - In Their
Own Words

taking responsibility for a successful outcome.
Ÿ Develop Expertise: We develop potential by converting
curiosity into knowledge and knowledge into expertise.
"As we look to the future, our team is more focused than
ever on incorporating the legacy of our founders, Don
Snyder and Bill Langston, along with new ideas and
solutions for what lies ahead," emphasizes Watkins.
Committed to Create Success for Clients
Snyder Langston is a commercial and residential contractor,
providing a full spectrum of pre-construction and
construction services to its clients. Approximately 95% of
the project awards include pre-construction, ensuring an
effective, efficient, transparent process to deliver the highest
quality project on time and within budget. Setting a project
up correctly in pre-construction defines the clear path to
successful construction.
Snyder Langston's commitment to its purpose, to create
success for clients, is achieved by executing that plan,
resulting in an exceptional project with the highest quality
and sustainable value.
Snyder Langston has three service lines. Commercial
includes office, healthcare, hospitality, retail, industrial,
science & technology, automotive and education.
Residential includes multi-family, mixed-use, senior living,
affordable & workforce housing. Optym is the special
projects group which covers fast track ground-up projects
and tenant improvements.
"No matter the service line, we bring a wealth of industry
knowledge to the table. This provides the insight needed to
understand the challenges clients face and the ability to
collaborate with them in a seamless partnership that yields
successful projects," says Burcham.

Endeavors at Present
Ÿ Snyder Langston is involved in projects reflecting the
full continuum of care following a patient from
preventive care, through medical incidents,
rehabilitation, and maintenance. Depending on the
patient, this might involve the use of acute care
hospitals, ambulatory care, or long-term care facilities.
The firm's role has also evolved to include behavioral
health and senior living sectors. This wide-ranging and
coordinated emphasis to medical care means better
outcomes for the patient.
Ÿ In addition to its work in healthcare, Snyder Langston is
actively involved in bringing new housing solutions and
addressing housing shortages and affordability in
Southern California communities through its multi-
family projects. The firm's residential expertise is a
beneficial resource for its work in behavioral health and
senior housing as well.
They looked for ways to
add value to the end product
that would benefit the future
residents and the quality of the
work while bringing the project
in under budget and on schedule.
We look forward to having
them as our builder of choice
for any opportuni es in
the future.
— Mitch Brown, (former) Chief Development
Officer, Kisco Senior Living
Helen Caloggero Women's and Family Center at St. Joseph Hospital – Orange, CA

Ÿ Another effective way that Snyder Langston supports
facility owners is to help re-invent existing properties to
remain relevant. The firm works through adaptive reuse
in a variety of asset classes. For example, the firm has
helped to convert uses and even built a park on the roof
of a building to attract and retain tenants and improve
views from the apartments above.
2023 and Beyond
“Our goal is to build the most exciting projects with the
best clients and architecture/engineering firms. We will
maintain focus on operational excellence, quality
management, and securing new and repeat business, while
developing and growing the best people in the industry
through our comprehensive in-house training known as
Snyder Langston University," says Watkins.
"We will maintain our community service program
BRIDGE, which encourages employees to donate time to
the community while Snyder Langston matches donated
hours with funds that are given to causes of each
employee's choosing. This initiative supports philanthropies
in the communities where we work and live. We embrace
the opportunity to be a company that cares in a world that
doesn't always do the same," he concludes.
I wanted to commend the
Snyder Langston Team for the great
work here at CHOC on the In-Pa ent
Pharmacy Project. The coordina on,
mely communica ons, and quality of
the product has been greatly appreciated.
The Snyder Langston team worked closely
with the Facility Team to maintain the
construc on meline while mi ga ng
the impacts on the day-to-day opera ons
at the hospital. We look forward to
hopefully more joint ventures with
Snyder Langston in the future.
Chris deWilde, Chief Engineer/Supervisor of
Plant Opera ons, CHOC Children's
Safety Week at Sunset Glenoaks – Sun Valley, CA

Technology
Integrationin
Healthcare
Construction
n the ever-evolving landscape of healthcare, where the
Iwell-being of individuals is at the forefront, signiﬁcant
advancements have emerged, reshaping the essence of
how medical treatments are administered and healthcare
facilities are designed. This transformation is marked by a
seamless integration of cutting-edge technology into the
construction process, giving birth to what we now refer to
as "Smart Hospitals." At the heart of this revolution stands
Building Information Modeling (BIM), a sophisticated
digital tool that has become a cornerstone of this
remarkable transformation.
The traditional perception of healthcare construction as a
mere assembly of bricks and mortar has evolved into
something far more intricate and visionary. In this article,
we embark on a journey to comprehend the profound
impact of BIM and Smart Hospitals on the healthcare
sector, highlighting the invaluable contributions they make
to the industry's progress and, more importantly, to the
well-being of patients.
Let's understand the concept of BIM and Smart Hospitals,
and discuss their pro to the healthcare industry.
The Concept of BIM
Building Information Modeling (BIM) is a digital
technology that has swiftly gained prominence in the
construction industry, including healthcare. BIM goes
beyond merely creating 3D models; it's a comprehensive
process encompassing the generation and management of
digital representations of a facility's physical and functional
August 2023
18|www.healthcareeverything.com

From BIM to Smart Hospitals
August 2023

characteristics. This approach allows for creating a virtual
hospital prototype before construction even commences.
Here's why BIM matters:
Visualization and Risk Mitigation
BIM opens the door to visualization, estimation of cost and
time, efficiency, sustainability, clash detection, easy
documentation, and quality control. By providing a virtual
walkthrough of the facility, stakeholders can identify and
rectify potential issues before they escalate into costly on-
site problems.
Collaboration and Coordination
BIM fosters collaboration among architects, engineers,
contractors, and healthcare professionals. It serves as a
shared platform, promoting better coordination and
communication. This collaborative environment enhances
project scheduling and resource allocation, making
construction timelines more predictable and efficient.
Optimal Design
Healthcare facilities often have complex layouts. BIM
optimizes the design, ensuring that spaces are utilized
efficiently to meet the needs of patients and staff. It
contributes to the creation of patient-centric environments.
The Concept of Smart Hospitals
The impact of technology on healthcare construction
doesn't stop at BIM. Smart Hospitals represent the next
level of integration, where technology becomes an integral
part of the healthcare environment. These hospitals employ
IoT (Internet of Things) devices to collect real-time patient
health and facility operations data. Here's why Smart
Hospitals are revolutionizing healthcare:
Real-Time Monitoring and Control
IoT devices in Smart Hospitals monitor patient vital signs,
control environmental factors like temperature and lighting,
and even track the location of medical equipment. This real-
time data enhances patient care and facility management.
Telemedicine and Remote Consultations
Smart Hospitals support telemedicine technology, allowing
remote healthcare consultations. This reduces the need for
patients to be physically present in the hospital, enhancing
accessibility and convenience.
Digital Records and AI Analytics
These hospitals rely on Electronic Health Record (EHR)
systems to digitize patient records, making them instantly
accessible to healthcare providers. AI algorithms analyze
vast healthcare data to identify trends and provide insights
into patient care, aiding in predictive analytics.
Robotics and Energy Efficiency
Smart Hospitals incorporate robotics and energy-efficient
systems to streamline operations, reducing wait times, and
improving resource allocation. This not only saves costs but
also improves the patient experience.
Benefits Galore
Smart Hospitals provide a plethora of advantages for
patients, family members, and hospital staff. These benefits
include:
Ÿ Better Healthcare Outcomes: Real-time monitoring,
quicker access to information, and enhanced diagnostics
lead to improved patient outcomes.
Ÿ Cost Savings: Energy efficiency and reduced
administrative workload result in significant cost
savings.
Ÿ Early Detection: AI and IoT tools efficiently detect
potential risks and anomalies in patients, leading to
more successful treatment procedures.
Ÿ Environmental Sustainability: Smart Hospitals reduce
energy consumption and waste, contributing to
sustainability efforts.
Ÿ Enhanced Patient Experience: Technology integration
in Smart Hospitals increases comfort, reduces stress,
and improves communication, enhancing the overall
patient experience.
In Conclusion
The integration of technology, from BIM to Smart
Hospitals, has brought about a revolution in healthcare
construction. These advancements improve the efficiency of
construction processes and elevate patient care and the
overall hospital experience. In the past, the traditional
medical setup often led to inefficient patient treatment
despite continuous efforts. However, as technology
progresses, we can anticipate even more innovative
solutions that will further transform the healthcare industry.
Embracing these advancements is crucial for healthcare
facilities to remain at the forefront of patient-centered care
in the digital age.
-Pooja Shah
August 2023

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PCL Construction
onstruction companies play a crucial role in various
Caspects of our world. A construction company may
specialize within the group with different aspects in
construction, like civil infrastructure, heavy industrial
projects, or building construction. Building the future of the
construction industry, PCL Construction is the heartbeat of
the community.
PCL leads advanced healthcare construction across North
America, from new hospital design projects to retrofits
within operational facilities to specialized clinics and
mental health spaces. It is a group of independent
construction companies in civil infrastructure, heavy
industrial, and building markets. This collaborative
approach has strengthened the position of PCL in the
competitive construction industry, enabling it to make more
significant and complex projects while maintaining high
standards of quality and efficiency.
Let's dive into the details to understand the futuristic vision
of the PCL Construction!
About PCL Construction
PCL Construction is a leading group of independent
construction companies operating across Canada, the
United States, the Caribbean, and Australia. With a strategic
presence in more than 30 major centers, these companies
collectively manage an annual construction volume of over
$8 billion, making PCL the largest contracting organization
in Canada and one of the largest in North America.
As an organization, PCL prides itself on being a strong,
agile, and efficient entity with an entrepreneurial spirit. The
company focuses on its clients, aiming to deliver
exceptional projects and exceed expectations. PCL's leaders
are innovators at the forefront of shaping the construction
industry's future.
At the helm of PCL is Dave Filipchuk, who serves as the
President and Chief Executive Officer. He is responsible
for overseeing all operations within the PCL family of
companies. Dave leads the Office of the CEO, a group
comprising top senior executive management and
leadership within PCL. He has an extensive background
within the construction industry, with more than 35 years of
experience.
Under Dave's leadership, PCL remains committed to its
people and vision for the future. He focuses on developing
and supporting the workforce, building lasting legacies, and
fostering a culture of excellence within the organization.
PCL Construction prioritizes its projects and actively
engages in community and industry involvement. Dave
Filipchuk, as a prominent leader, has served on various
boards, including the Stollery Children's Hospital
Foundation Board of Trustees. Moreover, PCL is associated
with the Association of Professional Engineers and
Geoscientists of Alberta and holds membership in the
Business Council of Canada and the Business Council of
Alberta.
With a dedication to innovation, client satisfaction, and
positive impact in communities, PCL Construction
continues to be a driving force in the construction industry,
leaving a legacy of excellence in every project they
undertake.
Prioritizing Sustainability
The PCL-Marco Group Joint Venture team's innovative
approach to sustainability in the architecture, engineering,
and construction industry has resulted in the development
of an impressive and groundbreaking new hospital in
Corner Brook, Newfoundland and Labrador. This
integration led to achieving the following goals:
Ÿ Geothermal Heating System: The hospital's largest
underground geothermal field for a Canadian healthcare
facility will provide 100% ground-source geothermal
heating and cooling. This solution significantly reduces
energy consumption, operating costs, and carbon
emissions over the hospital's lifespan.
Ÿ Energy Efficiency: The project team conducted in-depth
analyses and cost evaluations to ensure that the
hospital's geothermal system was the most energy-
efficient and cost-effective choice. The geo-exchange
August 2023

August 2023

system was found to have substantial energy savings and
lower operational costs compared to traditional fossil
fuel-based heating systems.
Ÿ Visual and Acoustic Impact Reduction: By
eliminating the need for roof-mounted cooling towers,
the hospital's geothermal system reduces visual and
acoustic impacts, creating a more aesthetically pleasing
and quieter environment for occupants and the
surrounding community.
Ÿ Water Conservation: The absence of cooling towers in
the geothermal system allows the hospital to save up to
two million gallons of water annually, contributing to
conservation efforts.
Ÿ Long-Term Benefits: The hospital's sustainable design
and energy-efficient features will positively affect
operating costs, maintenance efficiency, and overall
building performance throughout its 30-year lifespan.
By prioritizing sustainability, the PCL-Marco Group Joint
Venture team has created a state-of-the-art healthcare
facility that enhances healthcare services and serves as a
model for future sustainable construction projects.
Building Climate Resilience
The global increase in temperatures, rising sea levels, and
extreme weather events necessitate a shift towards building
climate resilience in the construction industry. PCL
Construction exemplifies this commitment to resilience
through projects like the new St. Paul's Hospital in
Vancouver, British Columbia. With a completion date set
for 2027, this state-of-the-art hospital is intentionally
designed to withstand climate-related risks and continue
providing essential services during natural disasters.
From the outset, PCL engaged climate resilience
consultants and participated in workshops with stakeholders
and City officials to address resilience challenges. The
design-build delivery model allowed PCL to effectively
adapt the design to meet specific resilience requirements.
The project incorporates various resilience measures,
including earthquake-resistant structures, flood barriers, and
critical services' fuel storage to ensure continuous operation
during disruptions.
While focusing on resilience, PCL prioritizes human-centric
design to create a hospital environment supporting patient
and staff well-being. Integrating amenities like restful staff
lounges, rooftop gardens, and public spaces demonstrates
Top 5 Most Reliable Healthcare Construc on Firms in 2023
August 2023

the balance between form and function in building
resilience.
As extreme weather events become more common,
incorporating climate resilience into building projects is
becoming a prevailing trend. PCL anticipates that more
clients will prioritize resilience in future projects, and the
experience gained from the St. Paul's Hospital project will
inform their approach to early planning and liaising with
authorities to incorporate resilience into designs effectively.
By building resilient structures that can withstand climate
challenges, the construction industry plays a crucial role in
safeguarding communities, ensuring continuous essential
services, and preparing for a more sustainable and secure
future.
Comprehensive Services for Building, Civil, and
Industrial Projects
PCL Construction offers a comprehensive range of services
in Buildings, Civil, and Industrial construction. These
services are designed to meet the diverse needs of clients
and projects across various sectors.
Buildings
Ÿ Constructability and Budget Control: PCL provides
expertise in constructability analysis and cost control to
optimize project outcomes and stay within budget.
Ÿ Construction Services: Comprehensive construction
services, including project management, scheduling, and
quality control, are offered to
ensure successful project
execution.
Ÿ Delivery Methods: PCL offers
various project delivery methods
tailored to suit the specific
requirements of each project, such
as design-bid-build, design-build,
and construction management.
Ÿ Smart Construction: PCL
utilizes smart construction
technologies and solutions to
enhance project efficiency, safety,
and collaboration. PCL's adoption
of Job Site Insights® as a smart
IoT construction platform
showcased the company's
dedication to operational
excellence and innovation. Using
sensors and real-time monitoring
enabled efficient response to
potential issues, contributing to a healthy work
environment and ensuring a clean, dry building
throughout construction.
Ÿ Emergency Response: PCL is equipped to respond
quickly to emergencies and deliver timely solutions for
disaster recovery and restoration projects.
Ÿ Preconstruction Services: PCL assists clients during
the preconstruction phase, providing services like
estimating, value engineering, and planning to set the
project up for success.
Ÿ Prefabrication and Modular Construction: PCL
leverages prefabrication and modular construction
techniques to improve construction efficiency and
reduce project timelines.
Ÿ Self-Perform Capabilities: PCL has self-perform
capabilities in various trades, allowing for better control
over quality and schedule.
Ÿ Special Projects: PCL undertakes unique and
specialized projects, addressing complex challenges and
delivering innovative solutions.
Ÿ Sustainable Construction Services: PCL is committed
to sustainable building practices and offers services that
align with green building standards and certifications.
Civil
Ÿ Construction Services: PCL offers civil construction
services, including earthworks, utilities, roadways, and
infrastructure development.
Ÿ Delivery Methods: Various project delivery methods
August 2023

are available to suit the specific requirements of each
civil construction project.
Ÿ Emergency Response: PCL is equipped to respond
promptly to emergencies and provide solutions for
disaster recovery and emergency infrastructure repairs.
Ÿ Prefabrication and Modular Construction: PCL
employs prefabrication and modular construction
techniques to enhance efficiency in civil construction
projects.
Ÿ Self-Perform Capabilities: PCL has self-perform
capabilities in civil construction, ensuring control over
quality and schedule.
Ÿ Special Projects: PCL undertakes specialized civil
projects, addressing unique challenges and complex
infrastructure needs.
Ÿ Sustainable Construction Services: PCL integrates
sustainable practices into civil construction projects,
promoting environmentally responsible development.
Industrial
Ÿ Industrial Construction Services: PCL provides
comprehensive construction services for industrial
facilities, including engineering, construction, and
maintenance.
Ÿ Industrial Fabrication Canada/US: PCL offers
industrial fabrication services catering to Canadian and
US clients.
Ÿ People, Teams, and Craft Labor Solutions: PCL
provides skilled craft labour solutions and forms
experienced project teams to ensure successful industrial
projects.
Ÿ Industrial Construction Engineering: PCL offers
engineering services tailored to industrial construction
projects.
Ÿ Industrial Maintenance and Turnaround: PCL
provides maintenance and turnaround services to ensure
the reliable operation of industrial facilities.
Ÿ Industrial Modular Construction: PCL employs
modular construction methods to streamline industrial
project execution.
Ÿ Industrial Site Execution: PCL ensures efficient and
safe site execution for industrial projects.
Ÿ Industrial Special Projects: PCL handles unique and
complex industrial projects with specialized
requirements.
Building a Health Sciences Hub
PCL Construction is proud to collaborate with the
University of Ottawa on the design and construction of the
new Faculty of Health Sciences building. This state-of-the-
art complex will serve as a centralized education hub and
research facility, bringing together various health science
programs, including nursing, in a seamless and modern
environment.
The new building will enhance the academic experience for
students and staff and contribute to the vibrant riverside
community. PCL, along with partners Architecture 49 and
WSP, is committed to creating a design that complements
the beauty of the surrounding area while providing safe and
accessible public access to the campus.
With a focus on supporting the success of the University of
Ottawa's Faculty of Health Sciences, PCL Construction is
thrilled to contribute to the growth and advancement of
healthcare education and research for future generations.
This partnership symbolizes PCL's dedication to building a
better future through innovative construction solutions that
serve the needs of educational institutions and their
communities.
August 2023

Spaces
August 2023

Every year, major projects are planned for healthcare
sectors; however, whenever the term healthcare
appears, the focus shifts to medical treatments,
efficient health workers, procedures, and technology. The
physical environment of the hospital in which the services
are provided is equally crucial. A pacifying environment not
only helps the patient to rest and heal better but makes
things easy for the doctors and caretakers. The better the
construction, the better the experiences. By embracing
patient-centric design, healthcare facilities can create spaces
that are not only conducive to healing but also prioritize the
well-being and comfort of everyone.
Let's discuss the importance of humanizing healthcare
spaces through construction for the steady recovery of
patients.
Why Patient-Centric Designs
Hospitals try their best to keep everything patient-centric so
that treatment can be efficient and healing can be faster. The
same logic is applied when it comes to designs; it should
begin putting patients at the heart. It is observed that the
healthcare environment highly influences patients'
emotional and psychological well-being, which in turn, can
impact their recovery journey. When patients feel
comfortable, supported, and valued, they are likely to
experience reduced stress and anxiety, resulting in better
outcomes. Gone are the days when healthcare spaces were
stark, cold, and clinical. Modern patient-centric design
focuses on creating warm, welcoming environments that
promote healing. Soft color palettes, natural lighting, and
well-designed layouts are integral to this approach. By
incorporating elements from nature, such as indoor plants
and water features, healthcare spaces can foster a sense of
calm and serenity.
Fulfilling the Need for Privacy and Dignity
When someone is sick, privacy is a prior need. Patients feel
unsheltered and vulnerable due to shared rooms and open
spaces in traditional set-ups. Patient-centric designs
recognize the value of privacy and dignity for a patient and
caregiver too. Individual rooms are constructed for patients
to rest and recover in modern hospitals. This also allows the
medical staff to discuss everything elaborately without
August 2023

jeopardizing privacy concerns. Moreover, creating spaces
that respect patients' cultural and personal preferences is
vital. Thoughtful design choices can help patients feel
valued and understood. For instance, incorporating religious
and cultural considerations into the design can contribute to
a more inclusive and respectful healthcare environment.
Improved Communication and Collaboration
Communication is paramount, High-quality care can be
delivered only when effective communication and
collaboration exist between the healthcare providers. Such
teamwork is encouraged by constructing patient-centric
designs. Patient-centric design integrates spaces that
facilitate teamwork and interaction. Designing common
areas where medical staff can gather and discuss patient
cases promotes a collaborative approach to healthcare.
Additionally, including comfortable waiting areas for
families and caregivers fosters an environment of support
and involvement.
Trimming Stress and Anxiety
A sick person is mostly overburdened and disturbed with
thoughts of handling finances, fear of the disease, family
responsibilities on halt, etc. Stress and anxiety are likely to
trigger the patients and their families in this period. Patient-
centric design aims to minimize these negative emotions by
creating environments that soothe and comfort. Elements
like calming artwork, relaxing music, and comfortable
furnishings can all contribute to reducing stress levels.
Furthermore, the integration of natural elements can have a
positive impact on patients' mental well-being. Views of
green spaces, access to outdoor areas, and even the sound of
flowing water can create a connection to nature, promoting
relaxation and tranquility.
Technological Advances
The incorporation of technology plays a pivotal role in
constructing premium healthcare spaces. With
digitalization, technology has become one of the most
indispensable parts of healthcare delivery. Patient-centric
design seamlessly incorporates technology to elevate the
overall patient experience. Imagine interactive information
at your fingertips, aiding in navigation through healthcare
facilities. Picture digital wayfinding systems are guiding
you effortlessly to your destination, minimizing stress and
confusion. Moreover, patient portals offer real-time updates,
ensuring you remain well-informed about your healthcare
journey. These portals not only simplify administrative
processes but also empower you to actively engage in your
healthcare. With a few clicks, you can access your medical
records, schedule appointments, and even communicate
securely with your healthcare providers. In essence,
technology isn't just an accessory in modern healthcare; it's
an essential partner. It streamlines processes, reduces wait
times, and enhances the overall quality of care. More
importantly, it keeps you, the patient, at the center of your
healthcare experience, providing you with the tools and
information needed to take charge of your well-being.
Conclusion
Patient-centric design is not a privilege but a necessity that
every patient should have access to. Patient-centric design
is more than just aesthetics; it's a philosophy that focuses on
the holistic well-being of patients, families, and healthcare
providers. By creating healthcare spaces that are
comfortable, respectful, and supportive, we can transform
the healthcare experience into one that promotes healing,
reduces stress, and enhances overall well-being. As the
healthcare industry continues to evolve, embracing patient-
centric design will be a crucial component in shaping the
future of healthcare spaces, making them truly
human-centered environments.
- Ananya Mishra
August 2023

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a better way of life.

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