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Is corporate
responsibility over?
What’s the problem?
The wider context: expectations of business are
changing
Young people are driving this shift:
69% of Gen Z and Millennials say brands need to play a
more a meaningful role in society
We are more aware of where the products
we buy come from
The rise of the corp-sumer
Solution #1
Put purpose at the heart of
your consumer-facing brands
PLAY PENGUIN TALKS VIDEO
Penguin Talks takes authors into schools to talk to young
people about issues they care about
Solution #2
Solve real-world problems
which also affect your business
Puffin World of Stories transforms primary schools into
hubs of creativity
Solution #3
Re-frame CR, to show how it
adds true value to your business
Adds value to our brand for authors, consumers
and other stakeholders
Builds our employer brand: a reason to join, and
a reason to stay
Helps drive growth by reaching new audiences
and driving customer purchase
Mitigates risk and drives our
positive reputation
Solution #4
Rip up the rule book and
change what your business is for
Social purpose is hard-wired into Penguin’s
founding principles
The growing B-Corps movement
3 brands doing
this well
The verdict?
Corporate responsibility is over.
Purpose is here to stay.
Looking to the future
What could the risks &
challenges be?
Staying true to your principles when under
pressure
Net zero is now a hygiene factor – how can
anyone keep up with expectations?
Risk of ‘purpose washing’ or
‘woke washing’
Thank you.
Any questions?

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Siena Parker

Editor's Notes

  1. About me – intro to Penguin, why we talk about Creative Responsibility
  2. When I think about traditional corporate responsibility or CSR or sustainability or whatever term we’re using these days, frankly it makes me want to claw my own eyes out. Of course there is a space for some of this stuff – getting teams together to volunteer is important. Raising money for charity is important. Getting your recycling bins in order is important. But how much is any of this really moving the dial? I think we’ve reached a point where this feels quite tokenistic and very much like a nice to have, add-on to a company’s core business. Rather than being fundamental.
  3. When we think about corporate responsibility in the context of our rapidly changing world, there are some fundamental shifts which will affect its future.
  4. The rise of the ”corpsumer”
  5. Reference Patagonia New Ipsos mori survey found 1/3 of Britons had changed the way they shopped in favour of more ethical and sustainable products
  6. Penguin Talks
  7. Puffin World of Stories
  8. SIENA Employer more trusted than Government, NGOs or Media – Edelman
  9. This is Penguin’s founder, Allen Lane. He ripped up the publishing rule book when he founded our company 85 years ago – spotting an opportunity to make literature available to eh masses by inventing the paperback, so that He talked about Penguin needing to be both missionary and mercenary – that its dual role was both to be profitable and successful, but also play a role in society by democratizing literature, And making books available to everyone.
  10. Some of you may be familiar with the B-Corps movement, which is gathering momentum rapidly. It originated in the states, and is rooted in this idea that business can be both purpose-led and profit-led. That the two go hand in hand, and are mutually complementary. To become a B Corps you have to do two things.
  11. I always think it’s helpful to look outside at other brands in different industries who are doing this well, this balance of commerciality and purpose.
  12. Mattel, who own Barbie, is a fascinating example of how
  13. Frankly thank god. If I think about my own career, which I’ve built in this field, I think it’s only a good thing the responsible business is becoming more and more fundamental to the core of business. And
  14. The challenge of staying true to who you are and of doing this in a way which is authentic – and not just being reactionary Especially challenging when pressure is coming from all sides and in real time, with social media as the added incubator of this pressure
  15. Announcement of climate negativity pledge from Microsoft Net zero is now almost an expectation
  16. Pepsi example Also Rynair advert banned by ASA after claiming to be the ‘greenest airline’