3. @HelenBevan #oneteamgov
āWhen we talk of social change, we talk of
movements, a word that suggest vast
groups of people walking together, leaving
behind one way and travelling towards
anotherā
Rebecca Solnit
4. @HelenBevan #oneteamgov
What is co-design?
Source: adapted from Design for Europe
Source of image: Penny Hagen
ā¢ An umbrella term for design processes that are
participatory, co-creating and open
ā¢ Means that a wide range of people can make a
creative contribution to formulate and solve problems
ā¢ Goes beyond consultation by building and deepening
equal collaboration between users, patients, families
and citizens affected by a particular challenge
ā¢ Users, as experts of their own experience, are central
to the design process
5. @HelenBevan #oneteamgov
Where social movements
meet co-design
Engaging the key people not just in mapping and
analysing the problem but also in action to solve
the problem
6. @HelenBevan #oneteamgov
Where social movements
meet co-design
Engaging the key people not just in mapping and
analysing the problem but also in action to solve
the problem
A step further: engaging people in action to
solve problems of POWER
7. @HelenBevan #oneteamgov
The key issue is AGENCY
ā¢ The capacity of individuals to make their own
choices and to take action in a given environment
ā¢ Words that are connected to agency:
ā¢ Action
ā¢ Activity
ā¢ Effect
ā¢ Influence
ā¢ Power
ā¢ Choice
11. @HelenBevan #oneteamgov
Individual AND collective agency
Individual agency:
People get more power
and control in their own
lives: patient activation,
shared decision-making
and self-care
Collective agency:
People act together,
united by a common
cause, harnessing the
power and influence of
the group and building
mutual trust
12. @HelenBevan #oneteamgov
Building agency for large scale change
We do not become transformed alone, we
become transformed when weāre in relationship
with others
Hahrie Han
Source of image: Idahoc Community Action
14. @HelenBevan #oneteamgov
Jeremy Heimens TED talk āWhat new power looks likeā
https://www.youtube.com/watch?v=j-S03JfgHEA
old power new power
Currency
Held by a few
Pushed down
Commanded
Closed
Transaction
Current
Made by many
Pulled in
Shared
Open
Relationship
15. @HelenBevan #oneteamgov
The Network Secrets of Great Change
Agents
Julie Battilana &Tiziana Casciaro
As a change agent, my centrality in the
informal network is more important
than my position in the formal
hierarchy
16. The 3% rule for change
Just 3% of people
in the organisation
drive
conversations with
90% of other
people
Source: research by IC Kollectif
17. @HelenBevan #oneteamgov
We are witnessing the collapse of expertise
and rise of collaborative sensemaking
David Holzmer
Source of image: ACCA
21. @HelenBevan #oneteamgov
Which kind of activists are most successful at
delivering change?
Lone wolves
Build power by expertise and information ā through
advocacy, oversight, contributing to committees, public
comments and other forms of consultation
Source: Hahrie Han How Organizations Develop Activists: Civic Associations and Leadership in the 21st Century
22. @HelenBevan #oneteamgov
Patient leaders as ālone wolvesā
āWhat I am ranting about is the way in which patients are
being streamed into advisory sub committees, the way we are
being used as tokens and to help tick off the right boxā¦..
Where is the attitude that patients are part of the team in
healthcare, that we are partners? Why are we always asked
to participate inside a pre-determined frame? When will we
see co-design of new policies, and ultimately co-production?ā
Annette McKinnon
23. @HelenBevan #oneteamgov
Which kind of activists are most successful at creating
agency & delivering results?
Lone wolves
Build power by expertise and information ā through
advocacy, oversight, contributing to committees, public
comments and other forms of consultation
Mobilisers
Build power by mobilising people ā being able to call
on large numbers of people to contribute, engage in
change and take action
Source: Hahrie Han How Organizations Develop Activists: Civic Associations and Leadership in the 21st Century
24. @HelenBevan #oneteamgov
Which kind of activists are most successful at creating
agency & delivering results?
Lone wolves
Build power by expertise and information ā through
advocacy, oversight, contributing to committees, public
comments and other forms of consultation
Mobilisers
Build power by mobilising people ā being able to call
on large numbers of people to contribute, engage in
change and take action
Organisers
Build power by growing leaders ā identifying, recruiting
and training future leaders in a distributed network:
building a community and protecting its strength
Source: Hahrie Han How Organizations Develop Activists: Civic Associations and Leadership in the 21st Century
25. @HelenBevan #oneteamgov
Which kind of activists are most successful at creating
agency & delivering results?
Lone wolves
Build power by expertise and information ā through
advocacy, oversight, contributing to committees, public
comments and other forms of consultation
Mobilisers
Build power by mobilising people ā being able to call
on large numbers of people to contribute, engage in
change and take action
Organisers
Build power by growing leaders ā identifying, recruiting
and training future leaders in a distributed network:
building a community and protecting its strength
Source: Hahrie Han How Organizations Develop Activists: Civic Associations and Leadership in the 21st Century
26. More numbers
Centralised
responsibility
Independent
Marketing
pitches
What do they do differently?
Strategy for
power
Structure
Types of asks
Communication
Transformative
leaders
Decentralised
responsibility
Interdependent
Relationships
Mobilising Organising
Source: Hahrie Han (2016) Organising for transformational change
27. @HelenBevan #oneteamgov
Which kind of activists are most successful at creating
agency & delivering results?
Lone wolves
Build power by expertise and information ā through
advocacy, oversight, contributing to committees, public
comments and other forms of consultation
Mobilisers
Build power by mobilising people ā being able to call
on large numbers of people to contribute, engage in
change and take action
Organisers
Build power by growing leaders ā identifying, recruiting
and training future leaders in a distributed network:
building a community and protecting its strength
Source: Hahrie Han How Organizations Develop Activists: Civic Associations and Leadership in the 21st Century
28. @HelenBevan #oneteamgov
Which kind of activists are most successful at
delivering change?
Lone wolves
Build power by expertise and information ā through
advocacy, oversight, contributing to committees, public
comments and other forms of consultation
Mobilisers
Build power by mobilising people ā being able to call
on large numbers of people to contribute, engage in
change and take action
Organisers
Build power by growing leaders ā identifying, recruiting
and training future leaders in a distributed network:
building a community and protecting its strength
Source: Hahrie Han How Organizations Develop Activists: Civic Associations and Leadership in the 21st Century
29. @HelenBevan #oneteamgov
Focus on the āWeā
āGreat social movements get their
energy by growing a distributed
leadershipā
Joe Simpson
30. @HelenBevan #oneteamgov
āResourcesā for change
Economic resources
diminish with use
ā¢ money
ā¢ materials
ā¢ technology
Social resources
grow with use
ā¢ relationships
ā¢ commitment
ā¢ community
Based on principles from Albert
Hirschman and Marshall Ganz
32. ā¢ Did we accomplish the goal we were trying to
accomplish?
ā¢ Did our community grow stronger? (create
capacity; new power ā power we didnāt have
before)
ā¢ Did individuals involved in the whole effort learn,
grow and develop their capacity to organise with
others?
How would we know if we are
successful from a social movement
perspective?
33. @HelenBevan #oneteamgov Copyright: <a href='http://www.123rf.com/profile_iqoncept'>iqoncept / 123RF Stock Photo</a>
Beyond top down and
bottom up changeā¦ā¦.
Beyond the service lens
through which systems
leaders typically conceive
the problems weāre trying
to solveā¦.
Bringing positive
disruption into the system
for faster change & bigger
outcomes
Disruptive co-creation
Adapted from SOLACE
34. @HelenBevan #oneteamgov
....the last era of management was about how
much performance we could extract from
people
.....the next is all about how much humanity we
can inspire
Dov Seidman