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1Copyright © 2019 Samsung SDS All rights reserved
How Agile works
in Samsung SDS
Hubert Shin
16 years in Samsung
Director of Agile core team
Conference chair for AKC in 2017, 2018
A board member of AKA
(1) The meaning of Agile in Samsung
(2) The meaning of Agile transformation in Samsung
(3) Agile transformation @Samsung S...
Agile core team Culture bubble
5
The meaning of Agile in Samsung
(1) A team can choose the ways they work
(2) A team has skills to build
a product or service
(3) A team actually meets cus...
8
Agile transformation
Firm
Customer
Customer
Firm
Firm X
Firm Y
“If I had asked people
what they wanted
they would have said
faster horses”
- He...
Agile transformation = micro-enterprises
(1) A team can choose
the ways they work
(2) A team has
skills to build
a product...
Agile transformation = micro-enterprises = role based organization structure
(1) A team can choose
the ways they work
(2) ...
Process-Led Transformation Team-Led TransformationCulture-Led Transformation
16
Agile transformation@Samsung SDS
Team-Led Transformation Culture-Led TransformationProcess-Led Transformation
2007 2010 2015 2019
“UX for the mobile is much better than before”
“We start development from project day 1”
“We have a shared product vision
...
We are ACT who believe what we believe
We do the right thing to inspire others
To build a good product
To learn more and t...
CEO’s sponsorship for cultureLeadership
ACT for all the
solution development
Strategy
Product teamStructure
Enablement tea...
Short delivery
Agile culture
Revenue
growth
Business
Pivoting
Goal Setup
Workshop
Goals
Delivery
Business
Management
Cultu...
24
ACT, the continuous improvement enabler
PRODUCTION
Platform Program
Content
Player
Device Agent
Client
Schedule API
Device
Management
Schedule
Content
File Servic...
2015 2016 2017 2018
Peer feedback Peer feedback
Self assessment
CI ladder
Peer feedback
Self assessment
Presentation
Peer ...
31
ACT & digital transformation
④ Social Impact Projects
③ Agile/DevOps
Coaching & Consulting
② Co-Sourcing Product
Development
① MVP Development
①
②
③
A ...
Value driven portfolio development
Value driven organizational structure
Value driven roles & responsibilities
Agile & Dev...
34
Summary
①
②
③
A 사업부
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
How Agile works in samsung SDS
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This is a presentation used for 2nd global Agile development and innovation summit

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How Agile works in samsung SDS

  1. 1. 1Copyright © 2019 Samsung SDS All rights reserved How Agile works in Samsung SDS
  2. 2. Hubert Shin 16 years in Samsung Director of Agile core team Conference chair for AKC in 2017, 2018 A board member of AKA
  3. 3. (1) The meaning of Agile in Samsung (2) The meaning of Agile transformation in Samsung (3) Agile transformation @Samsung SDS (4) ACT, the continuous improvement enabler (5) ACT & digital transformation
  4. 4. Agile core team Culture bubble
  5. 5. 5 The meaning of Agile in Samsung
  6. 6. (1) A team can choose the ways they work (2) A team has skills to build a product or service (3) A team actually meets customers or users and get feedback from them
  7. 7. 8 Agile transformation
  8. 8. Firm Customer Customer Firm Firm X Firm Y “If I had asked people what they wanted they would have said faster horses” - Henry Ford-
  9. 9. Agile transformation = micro-enterprises (1) A team can choose the ways they work (2) A team has skills to build a product or service (3) A team actually meets customers or users and get feedback from them
  10. 10. Agile transformation = micro-enterprises = role based organization structure (1) A team can choose the ways they work (2) A team has skills to build a product or service (3) A team actually meets customers or users and get feedback from them
  11. 11. Process-Led Transformation Team-Led TransformationCulture-Led Transformation
  12. 12. 16 Agile transformation@Samsung SDS
  13. 13. Team-Led Transformation Culture-Led TransformationProcess-Led Transformation 2007 2010 2015 2019
  14. 14. “UX for the mobile is much better than before” “We start development from project day 1” “We have a shared product vision instead of thinking of multiple organization KPIs “ “We talk about customer value all the time” “Now everyone in the project has a growth mindset” “Work satisfaction is rate 20 points higher than before (60  80)” Team-Led Transformation Built a product W/ Pivotal labs
  15. 15. We are ACT who believe what we believe We do the right thing to inspire others To build a good product To learn more and to become better. So that we can leverage IT eco-system better in Korea
  16. 16. CEO’s sponsorship for cultureLeadership ACT for all the solution development Strategy Product teamStructure Enablement teamProcess Meeting with all the developersPeople
  17. 17. Short delivery Agile culture Revenue growth Business Pivoting Goal Setup Workshop Goals Delivery Business Management Culture Revenue T T T T T T T T T T T TT Change Strategy Tasks Issue escalation Product Team (기획/디자인/개발) Process Organization Leadership PM QA UX 개발 Form Enablement Team HR, BP, Eng, QA, UX, OPs CEOExternal Consultant Decision Making Authority Coaching Enterprise change board Ready In Progress Blocked Done T T T T T PM QA UX 개발 Share Share Issue Issue T T T
  18. 18. 24 ACT, the continuous improvement enabler
  19. 19. PRODUCTION Platform Program Content Player Device Agent Client Schedule API Device Management Schedule Content File Service User Management Maria DB Mongo DB Maria DB Maria DB Mongo DB UI Dashboard Deployment pipeline Cross functional team “1 big monolithic system  8 microservices” , “92 deployment pipelines“, “Over 90% line test coverage”, “Duplicated code rate 0.4%” Unit Test 5333, API Test 339, GUI Test 24, Contract Test 20
  20. 20. 2015 2016 2017 2018 Peer feedback Peer feedback Self assessment CI ladder Peer feedback Self assessment Presentation Peer feedback Self assessment Calibration meeting CI Manager
  21. 21. 31 ACT & digital transformation
  22. 22. ④ Social Impact Projects ③ Agile/DevOps Coaching & Consulting ② Co-Sourcing Product Development ① MVP Development ① ② ③ A Biz Unit
  23. 23. Value driven portfolio development Value driven organizational structure Value driven roles & responsibilities Agile & DevOps project delivery Process, behaviors and team structure Transparent Communication Lean technical & functional architecture Cloud native infrastructure Data center modernization Agile training and certification Hands on CoE driven roll out Innovation hub Value driven governance Ways of work Platform & cloud infrastructure Upskilling capabilities Platform Program Content Player Device Agent Client Schedule API Device Management Schedule Content File Service User Management Maria DB Mongo DB Maria DB Maria DB Mongo DB UI Portfolio management & Technology DevOps tool chain Platform MVP development Co-sourcing delivery Process
  24. 24. 34 Summary
  25. 25. ① ② ③ A 사업부
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This is a presentation used for 2nd global Agile development and innovation summit

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