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Using Cloud-based Solutions:
More Disruption Please
Aaron Moronez & Gil Addo
HxRefactored 2016
2
athenahealth, cloud-based
since 1999.
3
It’s time for more.
People and ideas
that bring real progress
to make health care better.
MDP is a rallying
cry for change
At athenahealth, we’re on a mission to turn the
world’s best HIT solutions into athena-ready services. Through
collaboration, an open platform and seamless integration –
MDP is designed to right the wrongs of health care.
5
We’re starting to quantify
what open means
97M
API calls
in February
251
API endpoints
and growing
developer.athenahealth.com
MDP is a dynamic ecosystem created together to make
health care better.
DELIVER
A marketplace
of great solutions
DISCOVER
A community
of great minds
DEVELOP
An accelerator
of great Ideas
athenahealth.com/mdp
Community: by the numbers
8
Community Members
Hackathons
Healthcare Conferences Attended
Flagship MDP Community Events
Attendees at MDP Events in 2015
4.3k
6
30+
3
500+
500+
Millions
invested
Portfolio
companies
Co-working
companies
Accelerator: by the numbers
9
$4.6
22
8
DELIVER
a marketplace
of great solutions
Health care professionals shop on the Marketplace
for solutions tailored to the needs of their practice, seamlessly
integrated into athenaNet.
Qualifications for the Marketplace
11
Technical Feasibility
Tech spec is approved by the MDP team; partner supports
cloud based delivery
Proven Demand & Adoption
Potential partner shares at least one mutual client with athena
Strategic Alignment
Potential partner addresses client pain points and shares our
mission to improve the state of healthcare
The Marketplace is open to all that meet the following
requirements:
C E O
GIL ADDO
S E R V I C E M E T R I C S | 3
WE BRING SPECIALIST EXPERTISE INTO
PRIMARY CARE.
Wewere foundedin2013bytwoHarvardMBAsandaphysicianonfacultyatHarvardMedicalSchool.
PRIMARY CARE
SPE CIALIST OPINION
APPROPRIATE FOLLO W – UP
01
02
03
THE PROCESS
OUR E-CONSULT FORMULA
TECHNOLOGY OPERATIONS SPECIALISTS CULTURE
SHIFT
ATHENA
CLINICALS
Patient chart
[“facesheet”]
RUBICONM
D
tab placed in
Patient chart
[“facesheet”]
RUBICONMD
How much
information
would you like
to import from
athenaclinicals
?
RUBICONM
D
Relevant
information is
pulled from
athenaclinicals
into
RubiconMD
and
prepopulates
a new case
RUBICONM
D
Research
during the beta
process
revealed that
too much
information
was being
dumped into
the form
RUBICONM
D
So we created
a “granular”
import
window…
RUBICONM
D
In addition to
specifying time
period,
provider now
selects the
discrete fields
to pull from
athenaclinicals
RUBICONM
D
PCPs are able
to provide
feedback after
the consult
THANK YOU
W W W. R U B I C O N M D . C O M
@ R U B I C O N _ M D
I N F O @ R U B I C O N M D . C O M
We provide partner support throughout the
relationship
25
Beta GA
Product
Marketing
Dedicated team to
help develop
marketplace materials
and position the
Partner to athena’s
client base
Operations and
R&D
MDP’s Ops and R&D
teams are dedicated
resources for ongoing
partner support
Account
Managers & Sales
Client outreach
through AM’s and
Sales Executives, who
receive quota credit
for Gold Partners. Also
have ability to Spiff
our sales force
We are a dedicated team that is incentivized to help our partners succeed
Kick-Off Integration Beta
6-8 weeks
GA
Integration Co-
Development
Share resources for
development sprints
hosted at MDP
Accelerator
Mutually select beta clients
for proposed use cases
TheProcessTheSupport
Why are we focusing on instant on?
26
Patients win
From doctor selection to following up on
appointments, our end goal is always the same:
seeing dramatic improvements in patient care.
Through tireless innovation, MDP helps practices
make every aspect of the patient experience
a better one.
28
MDP enables athenahealth
to deliver more solutions
to market, faster.
Web Services / APIs
29
MDP is focused on seamless, scalable
integrations
Mobile Charge
Capture
Schedule
Optimization
Mobile
Transcription &
Speech-To-Text
Scheduling Digital Check In Tele-health
athenaNet
Healthcare has historically relied on thousands of point-to-point HL7
interfaces to operate between systems. We’re leveraging MDP’s global,
scalable integrations to become a core connectivity engine.
30
Get information on ROI
and utilization faster.
Partner capabilities are intended to drive
performance of key sentinel metrics
31
Charge
Entry
Lag Client
Days in
A/R
Days
Documents
Open
MU
Attestation
Patient Full
Registratio
n
Portal
Adoption
Rate
Provider
Documentation
Time
Same Day
Encounter
Close Rate
Decreased Charge
Entry Lag
Mobile Charge Capture
Increased TOS
Collections
Digital Check In
Increased Portal
Adoption Rate
Patient Engagement
TOS
Collection
Rate
Ascension has seen significant improvement in
Charge Entry Lag
32
Ascension has seen a significant decrease in Charge Entry Lag
(CEL), since implementing the Ingenious Med integrated
solution across all active ministries.
10.8
pre-CEL
5.6
post-CEL
Observational Metrics
33
Future
challenges,
questions
Thank You

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HXR 2016: Working with Cloud-based Programs - Aaron Moronez, AthenaHealth

  • 1. Using Cloud-based Solutions: More Disruption Please Aaron Moronez & Gil Addo HxRefactored 2016
  • 4. People and ideas that bring real progress to make health care better.
  • 5. MDP is a rallying cry for change At athenahealth, we’re on a mission to turn the world’s best HIT solutions into athena-ready services. Through collaboration, an open platform and seamless integration – MDP is designed to right the wrongs of health care. 5
  • 6. We’re starting to quantify what open means 97M API calls in February 251 API endpoints and growing developer.athenahealth.com
  • 7. MDP is a dynamic ecosystem created together to make health care better. DELIVER A marketplace of great solutions DISCOVER A community of great minds DEVELOP An accelerator of great Ideas athenahealth.com/mdp
  • 8. Community: by the numbers 8 Community Members Hackathons Healthcare Conferences Attended Flagship MDP Community Events Attendees at MDP Events in 2015 4.3k 6 30+ 3 500+ 500+
  • 10. DELIVER a marketplace of great solutions Health care professionals shop on the Marketplace for solutions tailored to the needs of their practice, seamlessly integrated into athenaNet.
  • 11. Qualifications for the Marketplace 11 Technical Feasibility Tech spec is approved by the MDP team; partner supports cloud based delivery Proven Demand & Adoption Potential partner shares at least one mutual client with athena Strategic Alignment Potential partner addresses client pain points and shares our mission to improve the state of healthcare The Marketplace is open to all that meet the following requirements:
  • 12. C E O GIL ADDO
  • 13. S E R V I C E M E T R I C S | 3 WE BRING SPECIALIST EXPERTISE INTO PRIMARY CARE. Wewere foundedin2013bytwoHarvardMBAsandaphysicianonfacultyatHarvardMedicalSchool.
  • 14. PRIMARY CARE SPE CIALIST OPINION APPROPRIATE FOLLO W – UP 01 02 03 THE PROCESS
  • 15. OUR E-CONSULT FORMULA TECHNOLOGY OPERATIONS SPECIALISTS CULTURE SHIFT
  • 17. RUBICONM D tab placed in Patient chart [“facesheet”]
  • 18. RUBICONMD How much information would you like to import from athenaclinicals ?
  • 20. RUBICONM D Research during the beta process revealed that too much information was being dumped into the form
  • 21. RUBICONM D So we created a “granular” import window…
  • 22. RUBICONM D In addition to specifying time period, provider now selects the discrete fields to pull from athenaclinicals
  • 23. RUBICONM D PCPs are able to provide feedback after the consult
  • 24. THANK YOU W W W. R U B I C O N M D . C O M @ R U B I C O N _ M D I N F O @ R U B I C O N M D . C O M
  • 25. We provide partner support throughout the relationship 25 Beta GA Product Marketing Dedicated team to help develop marketplace materials and position the Partner to athena’s client base Operations and R&D MDP’s Ops and R&D teams are dedicated resources for ongoing partner support Account Managers & Sales Client outreach through AM’s and Sales Executives, who receive quota credit for Gold Partners. Also have ability to Spiff our sales force We are a dedicated team that is incentivized to help our partners succeed Kick-Off Integration Beta 6-8 weeks GA Integration Co- Development Share resources for development sprints hosted at MDP Accelerator Mutually select beta clients for proposed use cases TheProcessTheSupport
  • 26. Why are we focusing on instant on? 26
  • 27. Patients win From doctor selection to following up on appointments, our end goal is always the same: seeing dramatic improvements in patient care. Through tireless innovation, MDP helps practices make every aspect of the patient experience a better one.
  • 28. 28 MDP enables athenahealth to deliver more solutions to market, faster.
  • 29. Web Services / APIs 29 MDP is focused on seamless, scalable integrations Mobile Charge Capture Schedule Optimization Mobile Transcription & Speech-To-Text Scheduling Digital Check In Tele-health athenaNet Healthcare has historically relied on thousands of point-to-point HL7 interfaces to operate between systems. We’re leveraging MDP’s global, scalable integrations to become a core connectivity engine.
  • 30. 30 Get information on ROI and utilization faster.
  • 31. Partner capabilities are intended to drive performance of key sentinel metrics 31 Charge Entry Lag Client Days in A/R Days Documents Open MU Attestation Patient Full Registratio n Portal Adoption Rate Provider Documentation Time Same Day Encounter Close Rate Decreased Charge Entry Lag Mobile Charge Capture Increased TOS Collections Digital Check In Increased Portal Adoption Rate Patient Engagement TOS Collection Rate
  • 32. Ascension has seen significant improvement in Charge Entry Lag 32 Ascension has seen a significant decrease in Charge Entry Lag (CEL), since implementing the Ingenious Med integrated solution across all active ministries. 10.8 pre-CEL 5.6 post-CEL