INTRODUCTION
Foodpanda is a global online food delivery marketplace headquartered in Singapore.
Foodpanda operates in more than 400 cities across 11 markets in Asia.
Foodpanda is a subsidiary of Delivery Hero, a global leader of the food delivery industry.
The service allows users to select from local restaurants and place orders via website or mobile
application.
HISTORY
In 2012, Swiss Lukas Nagel and Rico Wyder established Foodpanda in Singapore, before expanding to
Malaysia, Indonesia, the Philippines, Taiwan and Thailand.
A year later in 2013, Foodpanda was launched in Bangladesh and Romania. With more than 20,000
employees operating in their company, Foodpanda became the largest food delivery service in
Bangladesh.
The company stated that it aimed to move into 40 nations in Asia, Europe, Latin America, the Middle East
and Africa by the end of 2014.
Fast forward to 2022, Foodpanda collaborated with digital investment platform Syfe.
CULTURE
Flat hierarchy and an “execution mind-set” within the team makes it possible to influence and create a
lot on your own.
Very steep learning curve.
Award recognition for the best performer.
“Works on Flexibility, Dynamism, Young employees”
SWOT
Strengths
Worldwide brand image
Quick Delivery
Trained People
International Company
Organizational Structure and
managers
Better Customer Support
Wide range of restaurants
offered
Free delivery
Weaknesses
Availability of the restaurants
located in the zone of the
order placed.
Low brand awareness and
marketing.
Need to be able to use internet
based communication.
Quantity Required for free
delivery may be bit more for
one person.
Opportunities
Pioneer in food delivery
business.
Growing market for potential
customers.
Increasing market share.
Only few other food delivery
businesses.
Threats
Present customer base is low.
Increased obesity rate.
Increasing potential
competitors.
Negligence of potential
competitors.