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INBOUND15
Social Selling: How to Connect
with the Modern Buyer
Jill Rowley
Social Selling Evangelist & Startup Advisor
Placeholder slide for opening video
@jill_rowley #SocialSelling
Marketing Needs to Know More about Sales
Sales Needs to Know More about Marketing
We all Need to Know More about our CUSTOMERS
@jill_rowley #SocialSelling
Meet the Modern Buyer
Digitally-driven Socially-connected
Mobile Empowered
@jill_rowley #SocialSelling
@jill_rowley #SocialSelling
@jill_rowley #SocialSelling
@jill_rowley #SocialSelling
Mindset: from Selling to Helping
Skill set: digital, social
Toolkit: a fool with a tool is still a fool
The Why, What & How-To-Do
Social Selling
@jill_rowley #SocialSelling
Why do Social Selling?
@jill_rowley #SocialSelling
Pipeline, Revenue, Renewals
@jill_rowley #SocialSelling
What is Social Selling?
@jill_rowley #SocialSelling
Social Selling is using Social Networks to
do Research to be Relevant to build
Relationships that drive Revenue.
@jill_rowley #SocialSelling
@jill_rowley #SocialSelling
How do I do Social Selling?
@jill_rowley #SocialSelling
5 Pillars & Practices of Social Selling
@jill_rowley #SocialSelling
1. Buyer-centric LinkedIn profile
2. The Art of a LinkedIn Invite
3. LinkedIn Job Change Alerts
4. Advanced Search in LinkedIn
5. Find Alumni
6. Recommendations & Endorsements = Credibility
7. Share Content
@jill_rowley #SocialSelling
The Art of a LinkedIn Invite
@jill_rowley #SocialSelling
Buying Committee: 5.4
@jill_rowley #SocialSelling
Use Your Alumni Network
TWITTER
@jill_rowley #SocialSelling
1. Pick a simple and short username (this is your brand)
2. Create a personal profile that tells a story
3. Upload a good picture (no eggheads!)
4. Include your LinkedIn URL in your bio
5. Listen first, find your voice
6. Follow influencers and experts in your field; Subscribe to lists
7. Share things that are useful and relevant to your followers
8. Do no just self-promote or share your stuff
9. Engage with your followers (@reply, RT and mention)
10. Use #hashtags – example is #INBOUND15
Social Selling: It’s not a one-off
• Executive Sponsorship
• Program Owner
• Alignment: Marketing,
Sales, Sales Enablement,
Sales Training, Sales Ops
• Sustainable training
program
– 101, 201, 301
– Live and eLearning
– Certification
• Provide repository to store
everything “social”
• Deliver content calendars
to make sharing easy
• Celebrate successes
• Share best practices &
provide coaching
• Embed in process &
systems (SFA/CRM)
• Recognition & Rewards
• Track results
@jill_rowley #SocialSelling
5 Things for Sales Reps to do Right Away!
• Optimize your LinkedIn profile for the Buyer; not the Recruiter.
• Personalize your LinkedIn Invites – ALWAYS!!
• Expand your Professional Network. ABC = Always Be Connecting.
Leverage your College Alumni.
• Follow Influencers and SHARE their content.
• Follow your Customers (and Partners) on LinkedIn & Twitter.
@jill_rowley #SocialSelling
@jill_rowley
www.linkedin.com/in/jill_rowley
Let’s Connect!

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Jill Rowley - Social Selling

  • 1. INBOUND15 Social Selling: How to Connect with the Modern Buyer Jill Rowley Social Selling Evangelist & Startup Advisor
  • 2. Placeholder slide for opening video @jill_rowley #SocialSelling
  • 3. Marketing Needs to Know More about Sales Sales Needs to Know More about Marketing We all Need to Know More about our CUSTOMERS @jill_rowley #SocialSelling
  • 4. Meet the Modern Buyer Digitally-driven Socially-connected Mobile Empowered @jill_rowley #SocialSelling
  • 8. Mindset: from Selling to Helping Skill set: digital, social Toolkit: a fool with a tool is still a fool
  • 9. The Why, What & How-To-Do Social Selling @jill_rowley #SocialSelling
  • 10. Why do Social Selling? @jill_rowley #SocialSelling
  • 12. What is Social Selling? @jill_rowley #SocialSelling
  • 13. Social Selling is using Social Networks to do Research to be Relevant to build Relationships that drive Revenue. @jill_rowley #SocialSelling
  • 15. How do I do Social Selling? @jill_rowley #SocialSelling
  • 16. 5 Pillars & Practices of Social Selling @jill_rowley #SocialSelling
  • 17. 1. Buyer-centric LinkedIn profile 2. The Art of a LinkedIn Invite 3. LinkedIn Job Change Alerts 4. Advanced Search in LinkedIn 5. Find Alumni 6. Recommendations & Endorsements = Credibility 7. Share Content @jill_rowley #SocialSelling
  • 18. The Art of a LinkedIn Invite @jill_rowley #SocialSelling
  • 20. Use Your Alumni Network
  • 22. 1. Pick a simple and short username (this is your brand) 2. Create a personal profile that tells a story 3. Upload a good picture (no eggheads!) 4. Include your LinkedIn URL in your bio 5. Listen first, find your voice 6. Follow influencers and experts in your field; Subscribe to lists 7. Share things that are useful and relevant to your followers 8. Do no just self-promote or share your stuff 9. Engage with your followers (@reply, RT and mention) 10. Use #hashtags – example is #INBOUND15
  • 23. Social Selling: It’s not a one-off • Executive Sponsorship • Program Owner • Alignment: Marketing, Sales, Sales Enablement, Sales Training, Sales Ops • Sustainable training program – 101, 201, 301 – Live and eLearning – Certification • Provide repository to store everything “social” • Deliver content calendars to make sharing easy • Celebrate successes • Share best practices & provide coaching • Embed in process & systems (SFA/CRM) • Recognition & Rewards • Track results @jill_rowley #SocialSelling
  • 24. 5 Things for Sales Reps to do Right Away! • Optimize your LinkedIn profile for the Buyer; not the Recruiter. • Personalize your LinkedIn Invites – ALWAYS!! • Expand your Professional Network. ABC = Always Be Connecting. Leverage your College Alumni. • Follow Influencers and SHARE their content. • Follow your Customers (and Partners) on LinkedIn & Twitter. @jill_rowley #SocialSelling