NUS-ISS Learning Day 2019-Leveraging technology and data to drive digital mar...NUS-ISS
Presented by Ms Deanson Lee, Associate Digital Director, Havas Media and Ms Lim Wee Khee, Chief, Digital Innovation and Design ,NUS-ISS, at NUS-ISS Learning Day 2019
In the age of rapid digitalisation and business transformation, knowing your customers in-depth and in real time, becomes a key game-changer. Providing a delightful customer experience (CX) is the end-goal that marketers pursue, but the journey can be challenging. This session discusses what it takes to re-design your customer experience and how you can get started.
User Experience (UX) and Digital Transformation : The Why, What, and HowNUS-ISS
The current health crisis has forced many brick and mortar businesses to move online and completely rethink the way they operate. However, successfully undergoing a digital transformation isn’t always easy. While most traditional companies are striving to remain relevant in the new reality, only some understand how User Experience (UX) design is crucial for receiving positive results from digital transformation. This talk dives into User Experience (UX) design and its influence and impact for organisations.
NUS-ISS Learning Day 2019-Leveraging technology and data to drive digital mar...NUS-ISS
Presented by Ms Deanson Lee, Associate Digital Director, Havas Media and Ms Lim Wee Khee, Chief, Digital Innovation and Design ,NUS-ISS, at NUS-ISS Learning Day 2019
In the age of rapid digitalisation and business transformation, knowing your customers in-depth and in real time, becomes a key game-changer. Providing a delightful customer experience (CX) is the end-goal that marketers pursue, but the journey can be challenging. This session discusses what it takes to re-design your customer experience and how you can get started.
User Experience (UX) and Digital Transformation : The Why, What, and HowNUS-ISS
The current health crisis has forced many brick and mortar businesses to move online and completely rethink the way they operate. However, successfully undergoing a digital transformation isn’t always easy. While most traditional companies are striving to remain relevant in the new reality, only some understand how User Experience (UX) design is crucial for receiving positive results from digital transformation. This talk dives into User Experience (UX) design and its influence and impact for organisations.
Here are 5 Digital Transformation that will help you transform your company.
To know more details, visit us at : https://mitidinnovation.com/recreation/5-digital-transformation-that-will-help-transform-your-company/
We're building an on-demand workforce for digital tasks. Our goal: Create 25,000 sustainable freelance opportunities in emerging markets by 2020! Learn more on www.tasko.co.
Without setting the right goals and following the right steps Digital Transformation can turn out to be nothing more than digitizing without accomplishing much.
For businesses that want to stay relevant in a Digitized Market, it's imperative to consider Digital Transformation. At Cygnet we deliver 100% Agile solutions in line with your business goals
UX STRAT Asia 2020: Kévin Boezennec, Bank of SingaporeUX STRAT
“Data is the new oil”, Clive Humby said in 2006, and now, in 2020, it goes without saying that being able to use data to drive informed business decision in real-time is the new goal of each and every bank.
Now, how to think strategically about how best to manage data across the organisation? How best to generate insights from data and use them in a meaningful way for our clients and for the organisation?
This is the project we started working on with our Chief Data and Innovation Officer looking at first, how our colleagues use data across the functions of the organisation to take business decisions. This presentation shares the research learnings as well as our strategic vision regarding the data platform and data-informed client experience.
BA and Beyond 19 - Lynda Girvan - User story workshopBA and Beyond
This half day interactive workshop provides attendees with an understanding of User Stories within an agile context. During the workshop Lyn will explore the purpose of user stories, when and how to create them and how to manage them through to successful working solutions. You will leave this workshop with a good understanding of how to create, refine and manage user stories and use them effectively.
Customer Experience - More than meets the eyeTuija Riekkinen
Don't try to design your Customer Experience in vacuum. Be the one who brings the organisation together to deliver the world-class customer experience!
“The use of technology to radically enhance customer centricity, operational efficiencies and business model modernisation.”
With the demand from customers, suppliers and employees to become positively digital there is a pressure to as the great Steven Jobs once put it, 'Think different."
Up until this time, I.T has remained moderately stationary in contributing to back office functionality. With the recent commoditization of technology, business leaders are quite well aware of the advantages such can bring to an organisation.
At present, most adoption programs promote tactical thinking and execution. Of those that are using a wider strategic view, it is too conventional in approach, leading to very disappointing returns, little business visibility, and no differentiation or innovation.
How and where to start?
http://oxygn.co
Modernize Core Technology to Accelerate Digital TransformationPerficient, Inc.
Digital transformation efforts often focus solely on customer experiences. However, CX is just one piece of a successful digital transformation strategy. While external experiences must change to deliver new channels and personalized service, internal operations and systems must also be transformed to increase efficiency, enable innovation, and transcend touchpoints to deliver a truly seamless customer experience.
View this SlideShare and learn how:
Digital predators are approaching platform modernization
APIs, IoT, cloud, data and analytics, DevOps and microservices drive innovation and support digital transformation
To evaluate your current platform and identify ways to align IT changes with your digital transformation goals
To create a roadmap for implementing core process and technology changes
David will present the fundamentals of Neuromarketing and consumer neuroscience. This will provide the abidance with a basic, yet fundamental understanding of the key concepts and approaches of the field. He will also present on the attention economy, as it has emerged from neuroscience research and discuss its relevance to digital marketing. He will also illustrate neuroscience principles may be applied to enhance your digital marketing strategies. Lastly David will provide real world Neuromarketing case studies demonstrating how to optimise Website UX/UI and Chatbot development.
Rethink and Realign for Digital Transformation SuccessPerficient, Inc.
The drive towards digital transformation begins with the customer and extends far into the company, affecting every area of an organization from vision and strategy to architecture, technology, and operational changes. Digital transformation is a complex maze to navigate and requires rethinking and realigning your strategy and organization for success.
Perficient’s digital transformation strategists Michael Porter and David Stallsmith led a roundtable discussion with guest speaker Nigel Fenwick, Vice President and Principal Analyst covering digital business strategy with Forrester Research. The discussion focused on how companies must structure their organizations across people, process, and technology to achieve a successful digital transformation.
Our speakers touched on a broad range of topics from current trends, roadmaps, and technology you can use to create a better vision, to developing the proper tactics, strategy, and the benchmarks that will enable you to demonstrate value to your customers and your company.
Topics included:
• Crafting a vision that works for your company
• Understanding where you are on your journey
• Aligning executive vision with business and IT roles
• Making the business case for digital transformation
• Combining tactical projects with the digital transformation strategic vision
• Uncovering and managing technology gaps
Foster customer experience with journey mappingSmaply
This slidedeck will give you an overview on how you can improve your customer's experience with journey mapping. It is focused on the value that customer journeys provide for organizations, how lifetime value and retention can be increased and how companies can deliver delightful and outstanding experiences.
Find more information on www.smaply.com.
Here are 5 Digital Transformation that will help you transform your company.
To know more details, visit us at : https://mitidinnovation.com/recreation/5-digital-transformation-that-will-help-transform-your-company/
We're building an on-demand workforce for digital tasks. Our goal: Create 25,000 sustainable freelance opportunities in emerging markets by 2020! Learn more on www.tasko.co.
Without setting the right goals and following the right steps Digital Transformation can turn out to be nothing more than digitizing without accomplishing much.
For businesses that want to stay relevant in a Digitized Market, it's imperative to consider Digital Transformation. At Cygnet we deliver 100% Agile solutions in line with your business goals
UX STRAT Asia 2020: Kévin Boezennec, Bank of SingaporeUX STRAT
“Data is the new oil”, Clive Humby said in 2006, and now, in 2020, it goes without saying that being able to use data to drive informed business decision in real-time is the new goal of each and every bank.
Now, how to think strategically about how best to manage data across the organisation? How best to generate insights from data and use them in a meaningful way for our clients and for the organisation?
This is the project we started working on with our Chief Data and Innovation Officer looking at first, how our colleagues use data across the functions of the organisation to take business decisions. This presentation shares the research learnings as well as our strategic vision regarding the data platform and data-informed client experience.
BA and Beyond 19 - Lynda Girvan - User story workshopBA and Beyond
This half day interactive workshop provides attendees with an understanding of User Stories within an agile context. During the workshop Lyn will explore the purpose of user stories, when and how to create them and how to manage them through to successful working solutions. You will leave this workshop with a good understanding of how to create, refine and manage user stories and use them effectively.
Customer Experience - More than meets the eyeTuija Riekkinen
Don't try to design your Customer Experience in vacuum. Be the one who brings the organisation together to deliver the world-class customer experience!
“The use of technology to radically enhance customer centricity, operational efficiencies and business model modernisation.”
With the demand from customers, suppliers and employees to become positively digital there is a pressure to as the great Steven Jobs once put it, 'Think different."
Up until this time, I.T has remained moderately stationary in contributing to back office functionality. With the recent commoditization of technology, business leaders are quite well aware of the advantages such can bring to an organisation.
At present, most adoption programs promote tactical thinking and execution. Of those that are using a wider strategic view, it is too conventional in approach, leading to very disappointing returns, little business visibility, and no differentiation or innovation.
How and where to start?
http://oxygn.co
Modernize Core Technology to Accelerate Digital TransformationPerficient, Inc.
Digital transformation efforts often focus solely on customer experiences. However, CX is just one piece of a successful digital transformation strategy. While external experiences must change to deliver new channels and personalized service, internal operations and systems must also be transformed to increase efficiency, enable innovation, and transcend touchpoints to deliver a truly seamless customer experience.
View this SlideShare and learn how:
Digital predators are approaching platform modernization
APIs, IoT, cloud, data and analytics, DevOps and microservices drive innovation and support digital transformation
To evaluate your current platform and identify ways to align IT changes with your digital transformation goals
To create a roadmap for implementing core process and technology changes
David will present the fundamentals of Neuromarketing and consumer neuroscience. This will provide the abidance with a basic, yet fundamental understanding of the key concepts and approaches of the field. He will also present on the attention economy, as it has emerged from neuroscience research and discuss its relevance to digital marketing. He will also illustrate neuroscience principles may be applied to enhance your digital marketing strategies. Lastly David will provide real world Neuromarketing case studies demonstrating how to optimise Website UX/UI and Chatbot development.
Rethink and Realign for Digital Transformation SuccessPerficient, Inc.
The drive towards digital transformation begins with the customer and extends far into the company, affecting every area of an organization from vision and strategy to architecture, technology, and operational changes. Digital transformation is a complex maze to navigate and requires rethinking and realigning your strategy and organization for success.
Perficient’s digital transformation strategists Michael Porter and David Stallsmith led a roundtable discussion with guest speaker Nigel Fenwick, Vice President and Principal Analyst covering digital business strategy with Forrester Research. The discussion focused on how companies must structure their organizations across people, process, and technology to achieve a successful digital transformation.
Our speakers touched on a broad range of topics from current trends, roadmaps, and technology you can use to create a better vision, to developing the proper tactics, strategy, and the benchmarks that will enable you to demonstrate value to your customers and your company.
Topics included:
• Crafting a vision that works for your company
• Understanding where you are on your journey
• Aligning executive vision with business and IT roles
• Making the business case for digital transformation
• Combining tactical projects with the digital transformation strategic vision
• Uncovering and managing technology gaps
Foster customer experience with journey mappingSmaply
This slidedeck will give you an overview on how you can improve your customer's experience with journey mapping. It is focused on the value that customer journeys provide for organizations, how lifetime value and retention can be increased and how companies can deliver delightful and outstanding experiences.
Find more information on www.smaply.com.
Future Skills, Future Work: Projecting the Future, Challenge Paper Six webinar
Thursday 16 April 2020
This webinar explores some of the key issues highlighted by the Challenge Paper, including: what are the changes taking place in the world of work? What are their implications for the skills needed for success, particularly in the project profession? And how should the profession respond to meet the needs of the future?
Projecting the Future is a big conversation about the future of the project profession - and the questions that we want to explore with you.
Download the challenge paper series: www.apm.org.uk/projecting-the-future
Get involved in the discussion
• Linkedin – Association for Project Management
• Twitter – @APMProjectMgmt
• Facebook – Association for Project Management
• Instagram – @apmprojectmgmt
Updated for the Vista UX/UI Summit in Dallas, TX
You can view a video of this presentation here: https://www.youtube.com/watch?v=NfASJamxjy4
User Experience has a direct impact on your bottom line, and it’s about time we start telling execs in their own language. I’m sure many of you spend a good amount of time evangelizing what it is that you do, and the value it adds. Over the past 15 years I’ve introduced User Experience to everyone from CEOs to developers — using storytelling, metrics, and case studies you can prove without a doubt the value that you bring.
In this talk I’ll explain what metrics to track, how to position your work, and stories where User Experience directly effected the bottom line.
Top 3 Ways to use your UX Team for Product OwnersJeremy Johnson
You have a UX team, now what? Jeremy goes over the top 3 ways you, as a product owner should be using your UX team, along with insights into the User Experience process.
This talk was given at the North Dallas Agile Meetup on 4/12/17
Attracting the right calibre of candidates to join your business can feel like an ongoing battle. Hence 21 years McKinsey & Co. coined the phrase The War for Talent.
We invite you to our TEQDay where we detail how Microsoft Business Applications fuelled by LinkedIn gives you the tools to win this battle.
2020 Foresight: 10 Key Trends for Economic Development WebsitesGIS Planning
What are the top ED website trends heading in 2020? Will your organization be up to date, or will you fall behind? Join GIS Planning VP of Marketing, Alissa Sklar, Ph.D. and Golden Shovel CEO, Aaron Brossoit, for a look at the 10 most important trends in economic development marketing online for the coming year, with live examples and practical tips related to the following factors - and more!
* Design trends
* Strategies for engagement
* Microsites
* Interactive and dynamic features
*VR video and augmented reality
* Visualizing data
*Tracking data about your data
The 10 Most Prominent BFSI Solution Providers In 2018 Merry D'souza
To bring out the companies which are consistently engaged in helping clients on simplifying their personal finance
requirements through adapting and implementing the highly capital intensive global technologies. We have come up
with the edition, “The 10 Most Prominent BFSI Solution Providers In 2018.”
The 10 Most Prominent BFSI Solution Providers In 2018Merry D'souza
To bring out the companies which are consistently engaged in helping clients on simplifying their personal finance requirements through adapting and implementing the highly capital intensive global technologies. We have come up with the edition, “The 10 Most Prominent BFSI Solution Providers In 2018.”
This was a keynote delivered at the CAPSE 2019 Civil Aviation Summit in Guangzhou, in May 2019. It was attended by about 150 representatives from a number of Chinese airlines and airports.
Please get in touch if you'd like detailed speaking notes, or if you'd like to invite me to deliver engaging, entertaining and informative presentations at your gathering or conference.
I can be emailed on vimal@trace-consulting.com.
Mapping the value of your customers journeyEthology
The game has changed with customer engagement! Go beyond just "journey-mapping" and understand the micro-moments of your customer's entire process of interaction with your brand. There are right and wrong moments of content implementation that could be costing you profit!
Get more insights on the following:
- Customers are in the driver seat with engagement points more often than the brand
- User Experience (UX) can illuminate the customer journey and find more meaningful ways to connect with them
- True strategy and planning are a process that must be ongoing versus just a "start-point"
SPEAKER:
Anthony Quiroz, UX Design Strategist at Ethology
Jr MBA for K12 Students by Sumeet Mayor.pdfSumeet Mayor
Career Coach Consultant helping students go Abroad and help define potential and preferred work stream using Astrology and Psychometrics Assessments. Provide Internships and placement with corporates.
UX Cambridge 2017- Three Steps WorkshopAlan Colville
A hands-on workshop catapulting your UX beyond digital to create consistent, connected and cross channel customer experiences.
In three steps you’ll unleash the business changing power of UX by:
1. Assessing the state of UX in your organisation
2. Learning how to improve the research that you do
3. Seeing new ‘agile’ ways of working and thinking, to join it up
With the business world seeing new value in user experience design, you’ll leave ready to take UX beyond digital, across channels and into the boardroom.
Designing Impactful Services and User Experience - Lim Wee KheeNUS-ISS
In this engaging talk, we explore crafting impactful user-centric services, revealing the design principles that drive exceptional experiences. From empathetic customer journeys to innovative interfaces, learn how design can create meaningful connections, inspiring you to revolutionise your approach and drive lasting change in user satisfaction and brand success.
Upskilling the Evolving Workforce with Digital Fluency for Tomorrow's Challen...NUS-ISS
In today's digital age, the key to true transformation lies in our people. This talk will highlight the importance of digital fluency, emphasizing that everyone in an organization is now a digital professional. By synergizing the fundamental digital skills ranging from an agile mindset to making data-informed decisions and design thinking, we will discuss how a digitally skilled workforce can propel organizations to drive digital transformation with new heights of value creation. Though widespread workforce upskilling presents its challenges, this talk offers innovative organizational learning approaches that may pave the way to success. Join us to find out how to shape the future of your organization where success is defined not just by technology but by a workforce fully equipped with digital competencies, ready to take on whatever the future holds.
How the World's Leading Independent Automotive Distributor is Reinventing Its...NUS-ISS
In this captivating session, we'll unveil the profound impact of AI, poised to revolutionise the business landscape. Prepare to shift your perspective, as we transition from the lens of a data scientist to the visionary mindset of a product manager. We're about to demystify the captivating world of Generative AI, dispelling myths and illuminating its remarkable potential. We will also delve into the pioneering applications that Inchcape is leading, pushing the boundaries of what's achievable. Join us for an exhilarating journey into the future of AI, where professionalism meets unparalleled excitement, and innovation takes center stage!
The Importance of Cybersecurity for Digital TransformationNUS-ISS
In the rapidly evolving landscape of digital transformation, the importance of cybersecurity cannot be overstated. As organizations embrace digital technologies to enhance their operations, innovate, and connect with customers in new and dynamic ways, they simultaneously become more vulnerable to cyber threats.
This talk will discuss the importance of having a well thought through approach in dealing with cybersecurity in the form of a strategy that lays out the various programmes and initiatives that will underpin a secure and resilient digital transformation journey. Not surprisingly, having a pool of well-trained cybersecurity personnel is one of the key ingredient in a cyber strategy as exemplified in Singapore's own national cybersecurity strategy.
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...NUS-ISS
Join us for a deep dive into the art of architecting Customer Experience (CX) measurement frameworks and ensuring that CX metrics are precisely tailored for their intended purpose. In this engaging session, you'll walk away with actionable insights and a tangible plan for refining your measurement strategies. Discover how to craft CX measurement frameworks that align seamlessly with your business objectives, ensuring that your metrics deliver meaningful and robust insights. Whether you're seeking to enhance customer satisfaction, optimise processes, or drive innovation, this session will provide you with potential approaches and practical steps to bolster the effectiveness and relevance of your CX metrics. It's your blueprint for creating a customer-centric roadmap to success.
Understanding GenAI/LLM and What is Google Offering - Felix GohNUS-ISS
With the recent buzz on Generative AI & Large Language Models, the question is to what extent can these technologies be applied at work or when you're studying and how easy is it to manage/develop your own models? Hear from our guest speaker from Google as he shares some insights into how industries are evolving with these trends and what are some of Google's offerings from Duet AI in Google Workspace to the GenAI App Builder on Google Cloud.
Digital Product-Centric Enterprise and Enterprise Architecture - Tan Eng TszeNUS-ISS
Enterprises striving to unlock value through digital products face a pivotal shift towards product-centric management, a transformation that carries its share of challenges. To navigate this journey successfully, close collaboration between Enterprise Architects and Digital Product Managers is essential. Together, they can craft the ideal strategy to deliver digital products on a grand scale. Join us in this session as we shed light on the critical interactions and activities that foster synergy between Enterprise Architects and Digital Product Managers. Discover how this collaboration paves the way for effective product-centric management, enabling enterprises to harness the full potential of their digital offerings.
Emerging & Future Technology - How to Prepare for the Next 10 Years of Radica...NUS-ISS
We find ourselves in an era of exponential growth and transformation. The relentless pace of technological advancement is reshaping our world at a rate never seen before, making it increasingly challenging to stay abreast of these rapid developments. Join us for an insightful talk where we embark on a journey to explore the most significant technology trends set to unfold over the next decade. These trends promise to be nothing short of seismic, with the power to reshape every facet of our lives, from the way we work and learn to how we forge relationships and structure our society. Prepare to be enlightened as we delve into a future where the very fabric of our existence is on the brink of transformation. This talk is your compass to navigate the uncharted territory of tomorrow's world, and it's an opportunity you won't want to miss.
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...NUS-ISS
The hottest topic in the tech world right now is generative AI. In this session, we go beyond the hype to delve into honest answers about how generative AI is impacting the future of work. This is an important topic for all digital leaders to have a thorough understanding of when driving digital transformation.
Supply Chain Security for Containerised Workloads - Lee Chuk MunnNUS-ISS
Containers have emerged as an indispensable component of modern cloud-native applications, serving diverse roles from development environments to application distribution and deployment on platforms like Azure's App Service and Kubernetes. In this presentation, we will delve into a suite of powerful tools designed to ensure the adoption of best practices in container management. You'll gain insights into how to scan container images rigorously, identifying and mitigating vulnerabilities effectively. We'll also explore the art of generating comprehensive software bill of materials (SBOM) for your containers and the significance of signing container images for enhanced security. The ultimate goal of this presentation is to empower you with the knowledge and skills necessary to seamlessly integrate these tools and practices into your CI (Continuous Integration) pipelines. By the end of this session, you'll be well-equipped to fortify your container workflows, delivering secure and robust cloud-native applications that thrive in today's dynamic digital landscape.
The future is always uncertain. To be truly future-ready, companies need the ability to quickly learn and adapt and to foster a culture of continuous curiosity and experimentation. But how can we facilitate rapid learning throughout the organisation? What will the future of learning look like for you? How can we ensure our organisations become engines of growth through learning?
The future is always uncertain. To be truly future-ready, companies need the ability to quickly learn and adapt and to foster a culture of continuous curiosity and experimentation. But how can we facilitate rapid learning throughout the organisation? What will the future of learning look like for you? How can we ensure our organisations become engines of growth through learning?
Site Reliability Engineer (SRE), We Keep The Lights On 24/7NUS-ISS
There are many phases in the software development cycle, from requirements to development and testing, but at the tail of the process, is an often overlooked aspect: deployment and delivery. With the paradigm shift of delivering on-site software to offering software-as-a-service, Site Reliability Engineering is beginning to take a greater role in product delivery.
This session aims to give a glimpse of the work that goes into site reliability engineering (SRE) and effort that goes into keeping a service going 24/7.
Product Management in The Trenches for a Cloud ServiceNUS-ISS
More often than not, people’s perception of Product Management is usually centred around the definition, management and prioritisation of software features and functionality. While that is largely true, it is also one of many things that a Product Manager needs to focus on, given limited time and resources.
This session aims to provide an unfiltered view of how Product Management looks like in the context of Enterprise Cloud Applications development, the challenges confronting Product Managers, and the tradeoff decisions to be made in order to overcome these challenges.
All this, while shipping a working product with each release that will surprise and delight the end user.
Overview of Data and Analytics Essentials and FoundationsNUS-ISS
As companies increasingly integrate data across functions, the boundaries between marketing, sales and operations have been blurring. This allows them to find new opportunities that arise by aligning and integrating the activities of supply and demand to improve commercial effectiveness. Instead of conducting post-hoc analyses that allow them to correct future actions, companies generate and analyze data in near real-time and adjust their operations processes dynamically. Transitioning from static analytics outputs to more dynamic contextualized insights means analytics can be delivered with increased relevance closer to the point of decision.
This talk will cover the analytics journey from descriptive, predictive and prescriptive analytics to derive actionable and timely insights to improve customer experience to drive marketing, salesforce and operations excellence.
With the use of Predictive Analytics, companies are able to predict future trends based on existing available data. The actionable business predictions can help companies achieve cost savings, higher revenue, better resource allocation and efficiency. Predictive analytics has been used in various sectors such as banking & finance, sales & marketing, logistics, retail, healthcare, F&B, etc. for various purposes.
Get set to learn more about the different stages of predictive analytics modelling such as data collection & preparation, model development & evaluation metrics, and model deployment considerations will be discussed.
In this digital transformation era, we have seen the rise of digital platforms and increased usages of devices particularly in the area of wearables and the Internet of Things (IoT). Given the fast pace change to the IoT landscape and devices, data has become one of the important source of truth for analytics and continuous streaming of data from sensors have also emerged as one of the fuel that revolutionise the emergence of IoT. These includes health telematics, vehicle telematics, predictive maintenance of equipment, manufacturing quality management, consumer behaviour, and more. With this, we will give you an introduction on how to leverage the power of data science and machine learning to understand and explore feature engineering of IoT and sensor data.
Diagnosing Complex Problems Using System ArchetypesNUS-ISS
In today’s VUCA world, we are faced with problems coming in fast and furious. In order to resolve such problems quickly, we need to first understand the problems. One of the techniques to understand complex problem is through the use of system archetypes. System archetypes are patterns of behaviour of a system. Let’s us explore some of the system archetypes in this session as well as tips on how to resolve them.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
5. Digital Technology is the New Business Driver
#ISSLearningDay
ARTIFICIAL INTELLIGENCE & MACHINE LEARNING BLOCKCHAIN 3D/4D PRINTING
https://www.youtube.com/watch?v=nwPtcqcqz00
6. Customer Centricity in Digital Era
#ISSLearningDay
SEAMLESS ONLINE OFFLINE
https://www.capitaland.com/international/en/about-capitaland/newsroom/news-releases/international/2018/may/nr-20180525-capitaland-shapes-funan-into-singapore-first-online-and-offline-shopping-mall.html
12. Top 10 Best-Performing Companies
In The World, 2019
#ISSLearningDay
https://ceoworld.biz/2019/06/28/the-top-100-best-performing-companies-in-the-world-2019/
13. Platform Business Model
#ISSLearningDay
Platforms Business Model as new
Strategic Options
Collaborate across your value-chain
to meet your Customer needs
Collaborate with your competitors for
a win-win approach
14. Platform vs Ecosystem
#ISSLearningDay
A business platform creates value by
facilitating exchanges between two or
more interdependent groups, usually
consumers and producers.
A business ecosystem is the network of
organizations involved in the delivery of a
specific product or service through both
competition and cooperation.
16. Envision the Outcome with Strategic Thinking
#ISSLearningDay
https://www.iiba.org/globalassets/documents/campaigns/go-essential-competencies-for-success
19. Strategy Canvas & ERRC Grid
#ISSLearningDay
Competing Factors
• Graphical representation of Strategy
• Big Picture View
• Landscape Scanning
• Relative Positioning vs Competitors
20. Own the Product with Portfolio Thinking
#ISSLearningDay
https://www.iiba.org/globalassets/documents/campaigns/go-essential-competencies-for-success
21. McKenzie 3 Horizons Model
#ISSLearningDay
The McKinsey three horizon model is
designed to highlight the difference
between near term investments which
expand current business operations
(Horizon 1) and future focused investments
which are more speculative.
Horizon 2 and 3 focus on transformative
business opportunities, which while often not
“urgent” are very important for long term
survival.
23. Infuse Customer Empathy with Design Thinking
#ISSLearningDay
https://www.iiba.org/globalassets/documents/campaigns/go-essential-competencies-for-success
24. Customer Total Experience
#ISSLearningDay
People are 2x
more likely to
share bad
customer
experiences
than good ones
2x 12
12 positive
experience to
make up for 1
unresolved
negative
experience
4%
Companies
hear only 4%
of its
dissatisfied
customers
7
7 times more
expensive to
find new
customer than
keep existing
one
60%
60% will try
new brand if it
provides
better
experience
https://www.helpscout.net/75-customer-service-facts-quotes-statistics/
https://www.superoffice.com/blog/customer-experience-strategy/
27. Enable Smart Decision With Data Thinking
#ISSLearningDay
https://www.iiba.org/globalassets/documents/campaigns/go-essential-competencies-for-success
29. Successful Product Launch, or is it?
#ISSLearningDay
30,000 new consumer products are
launched annually, 95% of them fail.
Questions the team asked:
Who is buying?
Who is not buying?
When?
Why?
What is the impact of the marketing
campaign?
How would sales be like next month?
What should we be doing?