New CV

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IAN ANDREW MERRICK
Business and Management MSc (CCCU)
Advertising Management and Business Studies BSc (hons.) (CCCU)
Janus, Richborough Road, Sandwich, Kent, CT13 9JE.
Home no: 01304 611163 Mobile: 07917197662 Email: ian.merrick1988@hotmail.com
A very bright and positive, hard-working individual who has studied both undergraduate and Master’s
degrees in Business studies and Advertising Management (BSc) and Management and Business Studies
(MSc). He is also an award winner during his BSc degree and was awarded top business studies student at
school. He therefore feels he could impart this knowledge in a real-world environment in order to improve
both his knowledge and skills and of those around him.
MAIN ACHIEVEMENTS
 Received ‘The Whitefriars Award’ for top Retail Student from Canterbury Christchurch
University/Whitefriars shopping Arcade (Canterbury) in 2008
 Received ‘The Business Studies Prize’ for best Business Studies student from Sir Roger Manwood
Grammar School
KEY SKILLS
 Resourceful team player who excels at building trusting relationships with others by being open and
accountable and not afraid to admit when wrong whilst being fair and respectful to all
 Dependable, responsible contributor with committed to excellence and success (due to being
targeted, consistent and proportionate
 A Keen Eye for Detail
 Exceptional listener and communicator who effectively conveys information verbally and in writing
 Computer-literate with extensive software proficiency covering wide variety of applications
 Presentation skills
 Innovative problem-solver who can generate workable solutions and resolve complaints
EDUCATION & Training
2015-2015: Events and Wedding Planning Certificates (Distinction for both: 100%)
2015-2015: ECDL (European Computer Driving Licence) 5.0 (Distinction: 100%)
2009-2010: MSc Masters programme in Business and Management (Merit)
2006-2009: BSc (Hons) Business Studies and Advertising Management (First Class)
1999-2006: 4 “A” Levels (Inc. Grade ‘B’ in Business studies), 1 “AS” Level and 10 GCSEs (7 ‘A’ grades Inc.
Business Studies, Mathematics, Science and English): Sir Roger Manwood Grammar School

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CAREER HISTORY
Saga (Enbrook Park, Sandgate, Kent) February 2016 to Present
Marketing Executive
Duties:
 Assist with the development of marketing communications material (including product literature,
advertising, direct mail etc.) Briefing and liaising with internal studio, mailing and fulfilment house and
print purchasing to ensure timely delivery of materials
 Responsibility for a number of mailing and email campaigns, using specialist systems to select and
manage customers through the process
 Stock management for all marketing communications material including briefing and liaising with
mailing house
 Assist with the development and implementation of marketing campaigns and projects. This includes
production of campaign/communication proposals and analysis to track performance against
expectation
 Internal communication: briefing product and marketing information to sales, customer services and
customer relations. Proactively ensuring that all internal communication opportunities are maximised
 Tracking of marketing expenditure and co-ordination with accounts department to ensure prompt
payment of suppliers
 Responsibility for ensuring the correct approvals are obtained for all marketing communications and
subsequent FCA procedures are adhered to
 Conduct timely and accurate competitor research when asked
 Contribute to the brainstorming, research and development of new marketing initiatives
 Where appropriate successful tests into established activity to ensure the ongoing achievement of
targets
 Assist where necessary with complaint enquiries (internal and external)
Morgan Jones Recruitment, (Sandwich/Broadstairs, Kent) August 2015 – December 2015
Recruitment Co-ordinator (short-term contract)
Duties:
 Assist and liaise with internal Mangers regarding the completion of administrative recruitment
processes.
 Obtain specific information from Managers to assist with the construction of adverts on websites.
 Load job ads onto website, external on-line recruiting websites and arrange internal notifications
 Maintain the file of resumes.
 Assist candidates with the application processes and questions and keep candidates informed of the
progress, next steps and provide timely feedback on their application(s)
 Communicate with and update Managers throughout all stages of the recruitment process.
 Respond to queries in person, by phone and email from various stakeholders
 Manage and collate job applications and responses to all applicants within a timely manner.
 Screening and short listing candidates for interviews
 Arrange interviews, to be conducted in person, via phone or internet.
 Ensure completion of all documentation as per the recruitment standards and processes.
 Forward required documentation to Managers and HR Officers to enable offer of employment to be
made to successful candidates
 Answer enquiries from employees regarding employment opportunities
 Collate over time an accurate database of sources of applications
 Perform other related administrative and reasonable duties as instructed.
Leeds City College, (Leeds, West Yorkshire) April 2015 - August 2015
Exams Invigilator
Duties:
 To invigilate both written and online examinations throughout all 7 Leeds City College campuses
Card Factory: (Lakeside Shopping Centre, Essex) Sept 2013 – August 2014

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Key holder & Sales Assistant
Duties:
 Key holder duties
 Supervising and mentoring staff (especially newer members)
 Customer service: dealing with complaints, providing a friendly service to customers
 Till working, safe counting, shutting up shop at night,
 Health and safety checking
 Stock-checking, helping with POS, replenishing stock, taking in and sorting deliveries
Financial Advice and Services (Folkestone, Kent) Jan 2012 – Dec 2012
Financial Planning Administrator (and accounts)
 Dealt with the daily processing of a full range of Pension and investment products for private and
business clients including:
o Investments
o Pensions
o GPP’
o Company and individual protection
 Telephone and written liaison with providers and policyholders ensuring a 1st class service at all
times.
The Co-operative Pioneer supermarket, Sandwich, Kent June 2006 - Jan 2012
Customer Services Assistant (Supervisor for 6 months)
Duties:
 Supervising staff
 Customer service: providing a friendly and efficient service to customers, dealing with
complaints, helping customers find items and letting them know about deals/promotions
 Till working, safe counting, shutting up shop at night, health and safety training
 Stock-checking, helping with POS’s, replenishing stock, taking in deliveries
Royal St. George’s Golf club, Sandwich Bay, Sandwich, Kent June 2005- June 2006
Caddy and Scoreboard operator (for Open Championship)
Pfizer Pharmaceuticals, Sandwich, Kent July 2004
Work Experience (Laboratories)