After many years of teaching people how to coach we have evolved an awesome 15 week 'slow learning' programme that delivers excellent results.

1. How you will learn to coach
Ian Shaw
Team Coach
On our ‘Coaching with Emotional Intelligence’ programme

2. The objectives of the programme
• You will understand the importance of
coaching to the development of people
• You will learn how to coach using
emotional intelligence and the key
coaching skills and tools
• You will commit to continue to develop
as a coach after the programme has
ended

4. Coaching is the process of
equipping people with the right
know-how, tools and
opportunities, so that they may
achieve their goals and realise
their full potential.
Helping them to release their
personal magic.

5. What this video will cover
1. Why our approach to learning is
different
2. What our learning programmes
offers
3. How ‘Coaching with Emotional
Intelligence’ will work
WHY
WHAT
HOW

6. Training doesn’t always deliver
• Only 15%-20% of content actually
actually sticks
• Training methods often don’t meet
learners preferred way of learning
• Spreading the scarce budget too thin
– Content overload
– Too many people in classes
WHY

7. The 70:20:10 model for Learning
and Development
•The 70/20/10 Model is a Learning and Development model
based on research by Michael M. Lombardo and Robert W.
Eichinger for the Center for Creative Leadership.[1] The
concept states that development typically begins with
realization of a need and motivation to do something about
it, and that a blend of different learning approaches "in
concert" can provide powerful learning. Lombardo and
Eichinger stated that "the odds are that development will
be":
• about 70% from on-the-job experiences, tasks, and
problem solving.
• about 20% from feedback and from working around good
or bad examples of the need.
• about 10% from courses and reading.
21 July 2015 7
WHY

8. Education 10%
•Professional journals
•Conferences/seminars
•E-learning/Blended Learning
•Books
•Formal “Training”
Relationships 20%
•Role models
•Coaching
•Ongoing 360 feedback
•Career Planning
•Mentoring
Experience 70%
•Cross-functional teamwork
•Start-up/Shut-down assignments
•Job change/rotation
•Special projects/taskforces
•Development in role “on the job”
10%
70%
20%
Learning&DevelopmentContinuum
WHY

9. WHAT

10. WHAT

11. Learn
Experiment
Apply
Perfect
TEACH
Show and tell
COACH
Guide self discovery
To
Long
Term
Memory
Learn
something new
in small
chunks
Try out new
skill in a ‘safe
area’
Apply it to
your job and
develop a
good habit
Continuously
Improve
developing
your mastery
WHAT

12. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
3
hours
3
weeks
5
hours
6
weeks
5
hours
6
weeks
5
hours
The programme timeline

13. Action Learning Circles
• You will be working in a small action
learning circle of 6 people with a
coach
• You will all be going through the
same learning experience over the
duration of the programme
• You will meet regularly in between
workshops to share learning and help
one another
• You will have access to your coach
throughout the programme

14. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
3 HOURS
• Meet your coach and the other participants.
• Learn how the programme will work
• Receive your ‘Coaching with Emotional Intelligence’
WORKBOOK
• Understand the level of support and safety you will enjoy
• Pick your learning partner / buddy
• Understand the value of reflection and maintaining your
learning journal
• Learn how to work in an action learning circle
• Understand how the 360 degree feedback will work
Coaching with
Emotional
Intelligence
WORKBOOK

15. HOW

16. LEARNING JOURNAL
• What you've learned, i.e. a record of your learning.
• What you still need to learn - you can use it to keep a record of
what you need to learn and tick things off as you complete
them. It can be very motivating to look back and see how far
you've come.
• Your learning goals - what you're going to do and when.
Remember to make them SMART goals
• Your experiences while you're learning. What was good and
bad about the experience? Will you do things differently next
time? What changes will you make?
• Your feelings about your learning. What were you thinking and
feeling while you were learning?
• Your thoughts about what you're learning.
• Problems and possible solutions - when you write something
down your subconscious mind often continues working on it,
and it's amazing how often you'll come up with a solution to
your problem.
• Why the new information/ knowledge/ skill/technique is
relevant to you and how you’ll use it in future.
HOW

17. Rapid Learning Chunks
1 How you will become a coach
2 Emotional Intelligence
3 SKILL – Building Trust
4 SKILL – Empathetic Listening
5 SKILL – Thoughtful Listening
6 SKILL – Constructive Feedback
7 TOOL – Rapport Building
8 TOOL – Know Yourself
9 TOOL – The Coaching Wheel
10 TOOL – The Funnel
11 TOOL – Root Cause
12 TOOL – Overcoming Blockers
13 TOOL - Scaling
14 Preparing to be coached
15 Preparing to coach
HOW

18. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
3 WEEKS
• Buy and update your learning
journal
• Send off your invitations to
complete your 360 degree
feedback
• Regularly meet with your
learning partner
• Buy your coaching books

19. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
5 HOURS
• What is coaching?
• The ‘Coaching with Emotional Intelligence’
model
• Power up your Emotional Intelligence engine
• The 4 key skills
• TOOLS
• The Coaching Wheel
• The Funnel
• Root Cause
• Action planning

20. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
6 WEEKS
• Complete your coaching
assignment
• Update learning journal
• Receive one to one
coaching on results of 360
degree survey
• Work with your coaching
partner
• Meet as an action learning
circle

21. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
5 HOURS
• Share coaching journey
• Success
• Struggles
• Overcoming barriers
• Blockers and drivers
• Drilling down deeper
• The impact of personality
preferences
• Preparing for your ‘external’
coaching assignment

22. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
6 WEEKS
• Complete your coaching
assignment
• Update your learning
journal
• Work with your coaching
partner
• Regularly meet as an
action learning circle

23. HOW
Kick off
Workshop 1
the basics of
coaching
Workshop 2
overcoming
barriers
Workshop 3
bringing it all
together
5 HOURS
• Share coaching journey
• Success
• Struggles
• Solution-Focused Coaching
• What it is
• How you apply it
• Using the scaling tool
• Bring your learning together
• Self-assess your skills as a coach
• Planning your future learning

24. Summary
• This is a 15 week slow learning programme
• You will be learning as part of a small highly
supportive action learning circle supported
by a coach
• Workshops will be less about knowledge
transfer and more about application
• Your learning is supported by self paced
learning, workbook, cards, learning journal
and coaching books
• You learn to coach by doing it
If you have any
questions please email
me on
ian.shaw@release-the-
magic.com