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Interplex
Transforms Their Sales With
In Mind Cloud
SUCCESS STORY
2019
Copyright © In Mind Cloud Pte Ltd. All rights reserved.
Contact us to plan
your Company
success!
Copyright © In Mind Cloud Pte Ltd. All rights reserved.
The Company
Interplex is a leading customized applications provider
offering build-to-specification solutions trusted by
top-tier companies across a multitude of industries.
Interplex’s ability to design, develop and produce
mission-critical products and solutions tailored to
specific end applications stem from their long-standing
commitment to technology and innovation.
Website
www.interplex.com
KEYFACTS
Company Name
Interplex Holdings Pte Ltd
Industry
Manufacturing Services / Precision
Engineering
Products/Services
Application development and manufacturing
solutions for complex precision mechanical
and electro-mechanical components and
assemblies
Headquarters
Singapore
Number of
Employees
13,100
Company
History
Over 60
years of history
Subsidiaries
30
Plants across
14 countries
SUCCESS STORY 2019 | 01
Copyright © In Mind Cloud Pte Ltd. All rights reserved.
The pressure of increased global competition and
Interplex’s strategic target to become a leading
multi-technological solutions provider with a high
number of trusted long-term customers led Interplex to
transform their sales.
The Challenge: Manual And Decentralized Sales Resulting
In Inaccuracy And Reporting Pitfalls
Jia Wei Chen
Project Manager of Interplex
explains another critical part of the before
situation:
“Previously it required a lot of templates,
diagrams and spreadsheets, combined with a
high manpower effort to consolidate details
for any kind of sales reporting and
forecasting. But in our industry, accurate
on-the-spot reports are vital to make fast and
informed decisions.”
Interplex designs, develops and manufactures high
precision parts that are used for automotive,
communication, household appliances, automation,
medicals and electrical circuit control systems. Their
mission is to provide customers with the highest quality,
volume-appropriate production yields, all while
maintaining maximum cost-efficiency. With a high
number of engineering programs, design and
development projects, Interplex promises to deliver
“Any solution, Anywhere™”.
With the nature of this business involving massive
engineering and development efforts, and difficulties
stemming from multiple plants, Interplex faced the
following main challenges:
• Decentralized, highly independent locations yield to
manual, ad-hoc and disparate RFQ procedures and
costing procedures
• RFQs require collaboration between project and
various costing teams across locations leading to
cost of error, unsatisfying cycle time
• Highly competitive market, need to hit sweet spot
between customer´s budget restrictions and
profitability targets, especially for long running
projects and mid to long-term cost-structure
projections
• Need for cross-location benchmarking to optimize
competitiveness and fulfill customer requirements
due to different plant capabilities and cost structure
• Missing transparency from top management and
across locations leading to inaccurate business
forecasts
SUCCESS STORY 2019 | 02
Image credit : Interplex
Copyright © In Mind Cloud Pte Ltd. All rights reserved.
Supporting Interplex’s mission, In Mind Cloud provided
customized solution to transform and unify their
engineering and sales processes and hit their specific
targets.
The In Mind Cloud
Solution
Sales Management
Fast & Informed Business Decisions
Opportunity Prioritization One
platform for all tender interaction data,
providing transparency across
departments, locations and towards
management allowing Interplex to focus
on the right opportunities at the right
time to maximize its utilization targets
In Mind Cloud’s solution includes: Sales Simplification,
Sales Optimization and Engineering Sales Modules
with Configure Price Quote functionality, fully
integrated into SAP ERP.
Interactive Costing & Pricing making
relevant data available to all locations
to compute and calculate costs and
prices in real-time with consistent and
always up to date price information
from SAP ERP, guaranteeing healthy
margins via instant comparison of profit
margins for different versions along
with minimum order quantities and
configurations
Sales Simplification
Fast & Unified Costing For Specialized Products
Process Orchestration End-to-end
integration for seamless data flow and
scalability across different plants and
locations
Proposal Generation automating
the unified creation of error-free and
complete RFQ documents from
customizable template libraries
Sales Guidance helping Interplex’s
project and costing teams to spend less
time creating and documenting RFQs
SUCCESS STORY 2019 | 03
Copyright © In Mind Cloud Pte Ltd. All rights reserved.
Sales Optimization
Manufacturing Simulations & Global Cost Control
Discount & Margin Management
to deliver viable quotations even faster
whilst adhering to dynamic discounting
based on material or part combinations,
volumes, deal sizes, customer categories,
sales regions or custom rule parameters
Sales Collaboration managing all
knowledge in one system and supporting
interactive collaboration between
project and costing teams including
routing and approval management
Mass Change with one-click cost
estimation for different attributes in
real-time and mass rearrangement for
calculation consistency in multiple
manufacturing process steps including
always up-to-date product, material,
purchase, production costs and price
data from ERP
Simulation to quickly produce
configuration or material alternatives
for immediate insights into cost changes,
best profit offers and maximum
requirements fulfillment rate
SUCCESS STORY 2019 | 04
Copyright © In Mind Cloud Pte Ltd. All rights reserved.
Engineering Sales
Speedy Time-To-Market At Lowered Cost Of Sales
Tender Composition supporting Excel
import / export of requirements or BOMs
(Bills of Material) for speed to quotation
Production Knowledge to centralize and
provide constantly changing price and cost
information throughout the entire life-cycle of
Interplex’s projects and end-to-end accuracy
via creation of Sales Orders in SAP ERP
Engineering Collaboration guaranteeing
fast and flawless RFQ submission while
providing simplified UI specified to respective
roles and ensuring data access compliance
Material Creation to seamlessly transfer
materials, assemblies and finished goods data
to the backend to provide for accurate
production planning and manufacturing
success
SUCCESS STORY 2019 | 05
Copyright © In Mind Cloud Pte Ltd. All rights reserved.
Interplex is planning to consolidate all other plants into
the system.
“One of the major benefits of the
solution is the support of gross profit
calculations, from as focused as costs
per item to entire project win-loss
and profit-margin analytics. These
reports enable us to see if a project is
profitable and which features have
more potential than other, so we can
make quick decisions on the most
profitable opportunities and future
offerings. For us, remaining
competitive in this tight market space
requires this extraordinary level of
deep insights ,” Jia Wei Chen points
out.
Genie Qian summarizes “We have
been very happy with the system and
how it reflects the uniqueness of our
industry. Moreover, we were able to
increase customer satisfaction
through significant reduction of
tender submission times and
up-selling service predictions and
therewith meet our goal to support
our valued customers every step of
the way .”
Future Plans:
In Mind Cloud’s solution established a single source of
truth for Interplex most valuable engineering and sales
data and therewith sustains the goal of providing true
mass customization for the company.
Through the implementation of a unified system for the
sales of Interplex’s specialized solutions, global cost and
margin control, end-to-end integrated workflows and the
empowerment of fast and informed business decisions,
Interplex has been able to deliver their promise of “Any
solution, Anywhere™” to their customers.
“We are excited about the platform
enhancements as the system is
supporting our plans for fast and
agile business development,” Joanne
Otsuka, Head of Global Applications,
states. ”
Another important aspect for
Interplex is the use of big data to
forecast customer movements and
insights into buying behaviours.
The Results: Mass Customization For Agile Business Growth
SUCCESS STORY 2019 | 06
“In Mind Cloud’s solution helps us to
achieve a lean supply chain, with a
smooth data flow between factory,
sales and customer.” Genie Qian,
Quotation Manager of Interplex points
out one of the specifics of the solution.
“The accuracy of the quote for us is a
critical factor in our business success.
For example, the cost calculation of
stamping and molding tools for
production also includes wear
evaluations and amortization rates
which shows the complexity of our
profitability targets.
In Mind Cloud’s solution enables the
automation of a multitude of crucial
pre-project tasks, such as technical
assessments from raw material
calculations, to production process
analysis. The output is not just a
standardized quotation document for
the customer but includes financial
reports and customer
cost-break-down.”
Image credit : Interplex
OUR OFFICES:
GERMANY
Theresienstraße 1
80333 Munich, Germany.
SINGAPORE
35 Ann Siang Road
Singapore 069714.
CHINA
Suite 4C07, Mindray Building D1, No. 12
South Science and Technology Road,
High-Tech Industrial Park, Nanshan,
Shenzhen City, Guangdong 518000, China.
www.inmindcloud.com
Contact us to plan
your Company
success!
Copyright © In Mind Cloud Pte Ltd. All rights reserved.

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Manufacturing x - Success Story 2019 - Interplex

  • 1. Interplex Transforms Their Sales With In Mind Cloud SUCCESS STORY 2019 Copyright © In Mind Cloud Pte Ltd. All rights reserved. Contact us to plan your Company success!
  • 2. Copyright © In Mind Cloud Pte Ltd. All rights reserved. The Company Interplex is a leading customized applications provider offering build-to-specification solutions trusted by top-tier companies across a multitude of industries. Interplex’s ability to design, develop and produce mission-critical products and solutions tailored to specific end applications stem from their long-standing commitment to technology and innovation. Website www.interplex.com KEYFACTS Company Name Interplex Holdings Pte Ltd Industry Manufacturing Services / Precision Engineering Products/Services Application development and manufacturing solutions for complex precision mechanical and electro-mechanical components and assemblies Headquarters Singapore Number of Employees 13,100 Company History Over 60 years of history Subsidiaries 30 Plants across 14 countries SUCCESS STORY 2019 | 01
  • 3. Copyright © In Mind Cloud Pte Ltd. All rights reserved. The pressure of increased global competition and Interplex’s strategic target to become a leading multi-technological solutions provider with a high number of trusted long-term customers led Interplex to transform their sales. The Challenge: Manual And Decentralized Sales Resulting In Inaccuracy And Reporting Pitfalls Jia Wei Chen Project Manager of Interplex explains another critical part of the before situation: “Previously it required a lot of templates, diagrams and spreadsheets, combined with a high manpower effort to consolidate details for any kind of sales reporting and forecasting. But in our industry, accurate on-the-spot reports are vital to make fast and informed decisions.” Interplex designs, develops and manufactures high precision parts that are used for automotive, communication, household appliances, automation, medicals and electrical circuit control systems. Their mission is to provide customers with the highest quality, volume-appropriate production yields, all while maintaining maximum cost-efficiency. With a high number of engineering programs, design and development projects, Interplex promises to deliver “Any solution, Anywhere™”. With the nature of this business involving massive engineering and development efforts, and difficulties stemming from multiple plants, Interplex faced the following main challenges: • Decentralized, highly independent locations yield to manual, ad-hoc and disparate RFQ procedures and costing procedures • RFQs require collaboration between project and various costing teams across locations leading to cost of error, unsatisfying cycle time • Highly competitive market, need to hit sweet spot between customer´s budget restrictions and profitability targets, especially for long running projects and mid to long-term cost-structure projections • Need for cross-location benchmarking to optimize competitiveness and fulfill customer requirements due to different plant capabilities and cost structure • Missing transparency from top management and across locations leading to inaccurate business forecasts SUCCESS STORY 2019 | 02 Image credit : Interplex
  • 4. Copyright © In Mind Cloud Pte Ltd. All rights reserved. Supporting Interplex’s mission, In Mind Cloud provided customized solution to transform and unify their engineering and sales processes and hit their specific targets. The In Mind Cloud Solution Sales Management Fast & Informed Business Decisions Opportunity Prioritization One platform for all tender interaction data, providing transparency across departments, locations and towards management allowing Interplex to focus on the right opportunities at the right time to maximize its utilization targets In Mind Cloud’s solution includes: Sales Simplification, Sales Optimization and Engineering Sales Modules with Configure Price Quote functionality, fully integrated into SAP ERP. Interactive Costing & Pricing making relevant data available to all locations to compute and calculate costs and prices in real-time with consistent and always up to date price information from SAP ERP, guaranteeing healthy margins via instant comparison of profit margins for different versions along with minimum order quantities and configurations Sales Simplification Fast & Unified Costing For Specialized Products Process Orchestration End-to-end integration for seamless data flow and scalability across different plants and locations Proposal Generation automating the unified creation of error-free and complete RFQ documents from customizable template libraries Sales Guidance helping Interplex’s project and costing teams to spend less time creating and documenting RFQs SUCCESS STORY 2019 | 03
  • 5. Copyright © In Mind Cloud Pte Ltd. All rights reserved. Sales Optimization Manufacturing Simulations & Global Cost Control Discount & Margin Management to deliver viable quotations even faster whilst adhering to dynamic discounting based on material or part combinations, volumes, deal sizes, customer categories, sales regions or custom rule parameters Sales Collaboration managing all knowledge in one system and supporting interactive collaboration between project and costing teams including routing and approval management Mass Change with one-click cost estimation for different attributes in real-time and mass rearrangement for calculation consistency in multiple manufacturing process steps including always up-to-date product, material, purchase, production costs and price data from ERP Simulation to quickly produce configuration or material alternatives for immediate insights into cost changes, best profit offers and maximum requirements fulfillment rate SUCCESS STORY 2019 | 04
  • 6. Copyright © In Mind Cloud Pte Ltd. All rights reserved. Engineering Sales Speedy Time-To-Market At Lowered Cost Of Sales Tender Composition supporting Excel import / export of requirements or BOMs (Bills of Material) for speed to quotation Production Knowledge to centralize and provide constantly changing price and cost information throughout the entire life-cycle of Interplex’s projects and end-to-end accuracy via creation of Sales Orders in SAP ERP Engineering Collaboration guaranteeing fast and flawless RFQ submission while providing simplified UI specified to respective roles and ensuring data access compliance Material Creation to seamlessly transfer materials, assemblies and finished goods data to the backend to provide for accurate production planning and manufacturing success SUCCESS STORY 2019 | 05
  • 7. Copyright © In Mind Cloud Pte Ltd. All rights reserved. Interplex is planning to consolidate all other plants into the system. “One of the major benefits of the solution is the support of gross profit calculations, from as focused as costs per item to entire project win-loss and profit-margin analytics. These reports enable us to see if a project is profitable and which features have more potential than other, so we can make quick decisions on the most profitable opportunities and future offerings. For us, remaining competitive in this tight market space requires this extraordinary level of deep insights ,” Jia Wei Chen points out. Genie Qian summarizes “We have been very happy with the system and how it reflects the uniqueness of our industry. Moreover, we were able to increase customer satisfaction through significant reduction of tender submission times and up-selling service predictions and therewith meet our goal to support our valued customers every step of the way .” Future Plans: In Mind Cloud’s solution established a single source of truth for Interplex most valuable engineering and sales data and therewith sustains the goal of providing true mass customization for the company. Through the implementation of a unified system for the sales of Interplex’s specialized solutions, global cost and margin control, end-to-end integrated workflows and the empowerment of fast and informed business decisions, Interplex has been able to deliver their promise of “Any solution, Anywhere™” to their customers. “We are excited about the platform enhancements as the system is supporting our plans for fast and agile business development,” Joanne Otsuka, Head of Global Applications, states. ” Another important aspect for Interplex is the use of big data to forecast customer movements and insights into buying behaviours. The Results: Mass Customization For Agile Business Growth SUCCESS STORY 2019 | 06 “In Mind Cloud’s solution helps us to achieve a lean supply chain, with a smooth data flow between factory, sales and customer.” Genie Qian, Quotation Manager of Interplex points out one of the specifics of the solution. “The accuracy of the quote for us is a critical factor in our business success. For example, the cost calculation of stamping and molding tools for production also includes wear evaluations and amortization rates which shows the complexity of our profitability targets. In Mind Cloud’s solution enables the automation of a multitude of crucial pre-project tasks, such as technical assessments from raw material calculations, to production process analysis. The output is not just a standardized quotation document for the customer but includes financial reports and customer cost-break-down.” Image credit : Interplex
  • 8. OUR OFFICES: GERMANY Theresienstraße 1 80333 Munich, Germany. SINGAPORE 35 Ann Siang Road Singapore 069714. CHINA Suite 4C07, Mindray Building D1, No. 12 South Science and Technology Road, High-Tech Industrial Park, Nanshan, Shenzhen City, Guangdong 518000, China. www.inmindcloud.com Contact us to plan your Company success! Copyright © In Mind Cloud Pte Ltd. All rights reserved.