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Managing Business Intelligence projects to fruition   Peter Ellenby  16 August 2010, 3:30 – 4:15   Department of Transport, Victoria The most comprehensive Oracle applications & technology content under one roof
Mission ,[object Object],[object Object]
Victorian Transport Plan (VTP) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Current Systems @ DOT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Early System Observations ,[object Object],[object Object],[object Object]
Concurrent with …. ,[object Object],[object Object],[object Object]
Started with …. ,[object Object],[object Object]
Looks like this …. 5 interfaces 8 Technologies 3 systems
A Project Is Born …. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Critical Success Factors Steering Committee as per DOT methods Governance & stakeholder support Finance Director as Project Sponsor Senior management support Initial focus on e-business information, leveraging other information when established Scope management Project Objectives agreed at high level & at each stage of project Clear objectives, criteria for success & progression Strategy CSFs - Organisation
Critical Success Factors “ Business Change” project, not technology deployment exercise Breadth & depth Expressed in terms relevant to DOT priorities Justification More than adequate H/W, with fallback positions Scalability Approach as a series of Stages, each with objectives and “hold points” Complexity & Risk Oracle solution, consistent with DOT Architecture Technology Strategy CSFs – Approach
Using A Staged Approach …. Stage1.  Oracle  eBusiness Reporting – Current State Analysis Stage2.  Impact Analysis of  Implementing Oracle BI within DoT Stage3.  eBusiness Reporting Directions:  Needs Analysis & Options Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Stage 4.  Oracle BI Technology Discovery ADI Reports? Discoverer? OPIS / FIS Retire Progressively deploy to further areas Deploy to Project Delivery area Functional focus of development eg. Finance Deploy to Pilot Area - Finance Operational / Analytical report development Standard / Personalised / Adhoc report development Refine & generalise technology delivery Measure & review Production Trial Framework – tools, precedents. Processes - standards, policies. People – training, responsibilities, expertise. Hold Point Options Analysis & Build vs Buy Recommendation Stage 5.  Solution Design Stage 6.  Production Implement Stage 7.  Evaluation Trial Stage 4.X  Evaluate Solution Options Hold Point Review of Trial and Revised Project Plan Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Technology Evaluation, Design and Pilot Stage 8.  Reporting Capability Infrastructure Stage 9.  Reporting Technology Enablement Delivery Stage 10.  Reporting Capability Delivery Stage 11.  Reporting Technology Consolidation Target State – Enhanced eBusiness Reporting Environment RFQ “ Go to market” for supplier Requirements Evaluation & Pilot Implementation
Requirements Stage1.  Oracle  eBusiness Reporting – Current State Analysis Stage2.  Impact Analysis of  Implementing Oracle BI within DoT Stage3.  eBusiness Reporting Directions:  Needs Analysis & Options Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Stage 4.  Oracle BI Technology Discovery ADI Reports? Discoverer? OPIS / FIS Retire Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Stage 11.  Reporting Technology Consolidation Target State – Enhanced eBusiness Reporting Environment Needs Analysis  – detailed assessment of business requirements Options Analysis  – developing a case for investment and options for implementation Requirements
Needs Analysis – Key Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Target State – Enhanced eBusiness Reporting Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Options Analysis – Key Solution Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Target State – Enhanced eBusiness Reporting Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Options Analysis – Key Solution Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Target State – Enhanced eBusiness Reporting Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Options Analysis – Key Solution Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Target State – Enhanced eBusiness Reporting Environment ,[object Object],[object Object],[object Object],[object Object],[object Object]
Options Analysis - eBusiness Reporting Solution Concept Technology Enablement Technology Integration Report Type Business Process User Type Centre of Excellence Governance eBusiness Database Standard Reports Applications for  de-commissioning Ad-hoc Reports Operational Analytical Strategy Reporting  Support Standards Policy Personalised Reports Interface Repository Accountabilities Report Output Software Upgrades Hard-copy Disc Online PDF HTML Oracle BI Data Architecture Schemas Security Model
The Technology Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Target State – Enhanced eBusiness Reporting Environment ,[object Object],[object Object],[object Object],[object Object],[object Object]
Technology Discovery Stage1.  Oracle  eBusiness Reporting – Current State Analysis Stage2.  Impact Analysis of  Implementing Oracle BI within DoT Stage3.  eBusiness Reporting Directions:  Needs Analysis & Options Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Stage 4.  Oracle BI Technology Discovery ADI Reports? Discoverer? OPIS / FIS Retire Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Stage 11.  Reporting Technology Consolidation Target State – Enhanced eBusiness Reporting Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Requirements
Technology Discovery Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Target State – Enhanced eBusiness Reporting Environment
Evaluation & Pilot ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Projects Budget Management Systems (Finance) Operator Payment Management (SISD) Oracle Project Management TPD Enterprise-wide OPM (DCD) Stakeholder Engagement Steering Committee Working Group ADI Reports? Discoverer? OPIS / FIS Retire Stage 5.  Solution Design Stage 6.  Production Implement Stage 7.  Evaluation Trial Stage 4.X  Evaluate Solution Options Start Q4/09 Start Q1/10 Start Q2/10 Start Q3/10 Start Q4/10 Start Q1/11 Version 6.1, 07.12.2009 Technology Evaluation, Design and Pilot Stage 11.  Reporting Technology Consolidation Target State – Enhanced eBusiness Reporting Environment Evaluation & Pilot ,[object Object],[object Object],[object Object],[object Object],[object Object]
Findings – Buy Metrics  Project Data (OPIS) Metrics Financial Data (FIS) Metrics GL Data Extract Metrics Description Numbers In Analytics Common Financial Projects Procurement Tables 23 20 87% 4 3 10 3 Columns 112 85 76% 7 12 55 11 Description Numbers In Analytics Common Financial Projects Procurement Tables 27 26 96% 5 16 0 5 Columns 500 260 52% 40 145 0 75 Description Numbers In Analytics Common Financial Projects Procurement Tables 30 26 87% 1 21 0 4 Columns 114 61 53% 1 54 0 6
Findings – Buy Metrics Consolidated View of the 3 Extracts What is the data required to complete the data warehouse for the extracts Description Numbers In Analytics Common Financial Projects Procurement Tables 66 59 89% 9 30 10 10 Columns 692 381 55% 46 193 55 88 Description Easy Dimension Analysis Tables 1 4 2 Columns 307 0 4
Recommendation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Decision ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluation & Pilot Stage 5.  Solution Design Stage 6.  Production Implement Stage 7.  Evaluation Trial Stage 4.X  Evaluate Solution Options Technology Evaluation, Design and Pilot Evaluation & Pilot ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementation Progressively deploy to further areas Deploy to Project Delivery area Functional focus of development eg. Finance Deploy to Pilot Area - Finance Operational / Analytical report development Standard / Personalised / Adhoc report development Refine & generalise technology delivery Measure & review Production Trial Framework – tools, precedents. Processes - standards, policies. People – training, responsibilities, expertise. Stage 8.  Reporting Capability Infrastructure Stage 9.  Reporting Technology Enablement Delivery Stage 10.  Reporting Capability Delivery Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implementation Progressively deploy to further areas Deploy to Project Delivery area Functional focus of development eg. Finance Deploy to Pilot Area - Finance Operational / Analytical report development Standard / Personalised / Adhoc report development Refine & generalise technology delivery Measure & review Production Trial Framework – tools, precedents. Processes - standards, policies. People – training, responsibilities, expertise. Stage 8.  Reporting Capability Infrastructure Stage 9.  Reporting Technology Enablement Delivery Stage 10.  Reporting Capability Delivery Implementation ,[object Object],[object Object],[object Object]
Implementation Progressively deploy to further areas Deploy to Project Delivery area Functional focus of development eg. Finance Deploy to Pilot Area - Finance Operational / Analytical report development Standard / Personalised / Adhoc report development Refine & generalise technology delivery Measure & review Production Trial Framework – tools, precedents. Processes - standards, policies. People – training, responsibilities, expertise. Stage 8.  Reporting Capability Infrastructure Stage 9.  Reporting Technology Enablement Delivery Stage 10.  Reporting Capability Delivery Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons Learnt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Further information ,[object Object],[object Object],[object Object],[object Object]
Tell us what you think… ,[object Object]

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Managing DOT Business Intelligence Projects

  • 1. Managing Business Intelligence projects to fruition Peter Ellenby 16 August 2010, 3:30 – 4:15 Department of Transport, Victoria The most comprehensive Oracle applications & technology content under one roof
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  • 8. Looks like this …. 5 interfaces 8 Technologies 3 systems
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  • 10. Critical Success Factors Steering Committee as per DOT methods Governance & stakeholder support Finance Director as Project Sponsor Senior management support Initial focus on e-business information, leveraging other information when established Scope management Project Objectives agreed at high level & at each stage of project Clear objectives, criteria for success & progression Strategy CSFs - Organisation
  • 11. Critical Success Factors “ Business Change” project, not technology deployment exercise Breadth & depth Expressed in terms relevant to DOT priorities Justification More than adequate H/W, with fallback positions Scalability Approach as a series of Stages, each with objectives and “hold points” Complexity & Risk Oracle solution, consistent with DOT Architecture Technology Strategy CSFs – Approach
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  • 18. Options Analysis - eBusiness Reporting Solution Concept Technology Enablement Technology Integration Report Type Business Process User Type Centre of Excellence Governance eBusiness Database Standard Reports Applications for de-commissioning Ad-hoc Reports Operational Analytical Strategy Reporting Support Standards Policy Personalised Reports Interface Repository Accountabilities Report Output Software Upgrades Hard-copy Disc Online PDF HTML Oracle BI Data Architecture Schemas Security Model
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  • 23. Findings – Buy Metrics Project Data (OPIS) Metrics Financial Data (FIS) Metrics GL Data Extract Metrics Description Numbers In Analytics Common Financial Projects Procurement Tables 23 20 87% 4 3 10 3 Columns 112 85 76% 7 12 55 11 Description Numbers In Analytics Common Financial Projects Procurement Tables 27 26 96% 5 16 0 5 Columns 500 260 52% 40 145 0 75 Description Numbers In Analytics Common Financial Projects Procurement Tables 30 26 87% 1 21 0 4 Columns 114 61 53% 1 54 0 6
  • 24. Findings – Buy Metrics Consolidated View of the 3 Extracts What is the data required to complete the data warehouse for the extracts Description Numbers In Analytics Common Financial Projects Procurement Tables 66 59 89% 9 30 10 10 Columns 692 381 55% 46 193 55 88 Description Easy Dimension Analysis Tables 1 4 2 Columns 307 0 4
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Editor's Notes

  1. The key to the table above is as follows: Easy – A current path to the source exists and it will only take a small change to include the required detail to be extracted from eBusiness Dimension – A decision will need to be made by the business to determine if this data is required as a dimension. Otherwise it can be extracted in row detail format which is again a small change to the ETL process. Analysis – Further analysis will be required to determine the best approach to extract this information from eBusiness to include in the data warehouse.
  2. The key to the table above is as follows: Easy – A current path to the source exists and it will only take a small change to include the required detail to be extracted from eBusiness Dimension – A decision will need to be made by the business to determine if this data is required as a dimension. Otherwise it can be extracted in row detail format which is again a small change to the ETL process. Analysis – Further analysis will be required to determine the best approach to extract this information from eBusiness to include in the data warehouse.