ITES Transition Manager's boot camp
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ITES Transition Manager's Boot Camp Small group coaching on Tools for Seamless Process Transitions For more details contact : 044-43527020, 9176616766 To know more about Canopus visit www.collaborat.com
![ITES Transition Manager’s Boot Camp This is an Exclusive Coaching Program which is first of its kind in the market. Specifically developed to enhance the skills of ITES Transition Managers and thus make the process transition seamless. Immaterial of whether you work for captive enterprise or third party ITES firm, this program will come handy. This will be a 2-full day boot camp aimed at providing tools, techniques, methods and tips needed for transition managers to handle the transition end-to-end. Key Result Areas : There are two key result areas – Process orientation & Customer Orientation. This covers the following aspects: ,[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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ITES Transition Manager's boot camp
- 1. Exclusively for your use, not for distribution without permission. Canopus Business Management Group| 35 – B1, Gokulam Phase 2, Sriram Nagar, Nolambur, Mogappair(W), Chennai 600095| +91 44 43527020 1
- 3. Project manage the transition effectively
- 4. Gather customer requirements effectively
- 6. Fact based decisions during transition helps resolve many customer issues in future
- 7. Faster and on-time transitions
- 8. Increased effectiveness of transition managers (increase in projects per transition managers)
- 9. Capture process details accurately
- 10. Able to establish capacity effectively
- 11. Analyze the data and decide targets for SLA correctly
- 12. Able to handle Customer Communication
- 13. Process management skillsTarget Participants : ITES Transition Managers, Project Managers, Operations Managers. Duration: 2 day full time boot camp For more information on Curriculum, please contact us Exclusively for your use, not for distribution without permission. Canopus Business Management Group| 35 – B1, Gokulam Phase 2, Sriram Nagar, Nolambur, Mogappair(W), Chennai 600095| +91 44 43527020 2
- 15. Deriving breakthrough Business Strategies and Executing them successfully by synchronizing existing people, process & information such as SWOT, budgetary planning, metrics, performance management, etc by primarily using Hoshin Kanri
- 16. Improving profitability by leading Business Transformation initiatives by primarily using tools such as Lean, Six Sigma & TOCClientele About Neil Known in short as Neil, Nilakantasrinivasan is the Principal of Canopus Business Management Group. He has served in various leadership capacities in HSBC, Bank of America, Whirlpool Corporation, Standard Chartered Bank & TVS Motors. His last assignment was with HSBC as Senior Vice President for Customer Experience & Business Transformation. He has led enterprise level change deployment programs in manufacturing & service environments. Apart from these services offered by Canopus, Neil is engaged in One-to-One coaching of leaders in the areas of Customer Experience, Execution Orientation & Business Excellence. Contact: www.collaborat.comneil@collaborat.com +91 917616766 Chat now click here Exclusively for your use, not for distribution without permission. Canopus Business Management Group| 35 – B1, Gokulam Phase 2, Sriram Nagar, Nolambur, Mogappair(W), Chennai 600095| +91 44 43527020 3