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Buyerlytics Is The Science of Selling
Applying Analytics to Drive Sales ROI
At the core of Buyerlytics is a change in revenue philosophy. Do you want to sell contacts by pushing;
or do you want to connect Buyers with solutions strategic to their priorities and challenges which fit
their budget and preferences and turn them into customers for life?
The limitations of a traditional BPO is clear when comparing the strategic differences in the contracts
goals and focus.

Do you have the right sales center solution?
Most corporations have adopted a blended inside sales and field sales force to GoToMarket.
Executive sales concerns can be grouped into either people, resource, or strategy problems.
Common VP of Sales Challenges…


“My sales staff isn’t following up on unsold ups as well as they could be.”



“Our Sales and Service lead management programs aren’t as effective as they need to be, and aren’t
always very consistent.”



“I believe we’re missing a lot of service opportunities with our existing customers.”



“We’re dropping the ball on prospect/customer interaction especially with online communication—chat,
e-mail and our online reputation.”



“The time frame for following up with prospects has extended and I don’t have the staff, knowledge or
technology to provide an effective customer touch program.”

Praise for Infinity Buyerlytics
“Infinity has proven year after year to be
an invaluable partner for us in driving our
sales revenue ever higher with their true
sales professionals that are real product
experts, and with management expertise
at the top to help us drive the results.”
- SUSAN J. REALE, eCommerce Account Manager
NUANCE COMMUNICATIONS, INC.
The Science of Buyerlytics
By applying scientific analytics to focus sales campaigns by market segment and by
product opportunity; Infinity clients increase market share and the average spend per
customer.
We start by capturing the value buried in each conversation and only contact buyers based
on budget, dissatisfaction, and buying preferences.

Buyerlytics is a scientific system for managing revenues based on customer
preferences.

Page 2 of 6
Don’t talk about sales problems...
manage revenues with
Infinity’s Buyerlytics.

Infinity Contact is known for supplying world class sales teams to some of America’s
most admired corporations. Now delivering sales ROI is even easier.

Upgrade from a linear sales process to a system of managing revenues based on
customer preferences with Infinity Buyerlytics™.

Buyerlytics applies analytics to each stage of the customer buying
process and incorporates customer preferences to deliver the best
sales and customer service experience.
At Infinity, Experience Matters.
Knowing customer preferences creates loyal lifetime customers… and lifetime
customers are not only more profitable, but often advocates for referrals.

For the past two decades, Infinity Contact has deployed sales teams for our clients
to grow market share and ensure the best sales and customer service teams in
operation. Years of experience have made it clear what distinguishes world class
sales teams.

Page 3 of 6
Crossing the Chasm to Applying Analytics at Every Sales Stage
Faced with endless amounts of data, Infinity Contact makes sense of it all and
unlocks relevant, actionable information that is useful to sales. Infinity Contact’s
data analytics helps clients get more out of each and every dollar spent. Working
closely with our clients, our system optimizes the sales equation so your sales team
can focus spend on the right customers.

Upgrade from sales management to a revenue management system driven by customer
analytics. With Infinity, “I think” becomes “I know” and our clients shift from talking about
sales to managing revenues. We help our clients find the sweet spot and then we
maximize each client customer relationship.

From strategic sales planning, to customer data analytics, customer acquisition and
predictive modeling, Infinity Contact delivers client acquisition and customer retention
results in the most cost efficient and professional manner possible. With a proactive
mindset, you can stay ahead of customer needs and expectations. Infinity Contact can
help you create customer advocates and raving fans in the marketplace.

Call us today to discuss how we can work together to optimize
your sales campaigns
Page 4 of 6
Let us show you how we apply analytics to enhance the pre contact, sales
campaigns, and customer experience.
Why Clients Choose Infinity
Acquire revenues (Get Customers,
Keep Customers)
Expand product lines revenues
Point of sale response time via
multiple channels
To support customer self service
To improve efficiencies (margins,
costs)
To increase revenues
To share information, educate

Utilization
Reason
71%
45%
42%
21%
21%
20%
17%

Call us today to discuss how we can work together to
optimize your campaigns! (800) 341-0802

From strategic sales planning, to customer data analytics, customer acquisition
and predictive modeling, Infinity Contact delivers results in the most cost
efficient and professional manner possible. With a proactive mindset, you can
stay ahead of customer needs and expectations. Infinity Contact can help you
create customer advocates and raving fans in the marketplace.

Buyerlytics:
Addressable Market Mapping Analysis

Page 5 of 6
The cycle of Buyerlytics shifts sales from cold calling to a cycle of preference selling
to ensure maximum customer satisfaction and customer NLTV.

With Buyerlytics maximize the value buried in the conversations of each contact.

Read more online:


Addressable Market Report



Automotive Dealership Sales Acquisition



B2B Lead Generation



B2B Sales Customer Acquisition



SMB Sales Market Share Leadership



Build Your Own Virtual Sales Team



Buyerlytics The Science of Selling



Converting Contact Data into Sales Intelligence



Delivering Exception Sales Campaign ROI



Energy Excellence Execution



Get Customers. Keep Customers.



Outsourced b2b sales



B2B sales outsourcing



Shift to Buyerlytics



SMB Market Share Leadership



Automotive Dealership Sales Acquisition



Automotive Dealership Customer Retention Loyalty Programs



B2B Customer Acquisition System



B2B Multi-Channel Sales Campaigns

Page 6 of 6

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Buyerlytics is the Science of Selling using analytics at the point of contact from infinity contact

  • 1. Buyerlytics Is The Science of Selling Applying Analytics to Drive Sales ROI At the core of Buyerlytics is a change in revenue philosophy. Do you want to sell contacts by pushing; or do you want to connect Buyers with solutions strategic to their priorities and challenges which fit their budget and preferences and turn them into customers for life? The limitations of a traditional BPO is clear when comparing the strategic differences in the contracts goals and focus. Do you have the right sales center solution? Most corporations have adopted a blended inside sales and field sales force to GoToMarket. Executive sales concerns can be grouped into either people, resource, or strategy problems. Common VP of Sales Challenges…  “My sales staff isn’t following up on unsold ups as well as they could be.”  “Our Sales and Service lead management programs aren’t as effective as they need to be, and aren’t always very consistent.”  “I believe we’re missing a lot of service opportunities with our existing customers.”  “We’re dropping the ball on prospect/customer interaction especially with online communication—chat, e-mail and our online reputation.”  “The time frame for following up with prospects has extended and I don’t have the staff, knowledge or technology to provide an effective customer touch program.” Praise for Infinity Buyerlytics “Infinity has proven year after year to be an invaluable partner for us in driving our sales revenue ever higher with their true sales professionals that are real product experts, and with management expertise at the top to help us drive the results.” - SUSAN J. REALE, eCommerce Account Manager NUANCE COMMUNICATIONS, INC.
  • 2. The Science of Buyerlytics By applying scientific analytics to focus sales campaigns by market segment and by product opportunity; Infinity clients increase market share and the average spend per customer. We start by capturing the value buried in each conversation and only contact buyers based on budget, dissatisfaction, and buying preferences. Buyerlytics is a scientific system for managing revenues based on customer preferences. Page 2 of 6
  • 3. Don’t talk about sales problems... manage revenues with Infinity’s Buyerlytics. Infinity Contact is known for supplying world class sales teams to some of America’s most admired corporations. Now delivering sales ROI is even easier. Upgrade from a linear sales process to a system of managing revenues based on customer preferences with Infinity Buyerlytics™. Buyerlytics applies analytics to each stage of the customer buying process and incorporates customer preferences to deliver the best sales and customer service experience. At Infinity, Experience Matters. Knowing customer preferences creates loyal lifetime customers… and lifetime customers are not only more profitable, but often advocates for referrals. For the past two decades, Infinity Contact has deployed sales teams for our clients to grow market share and ensure the best sales and customer service teams in operation. Years of experience have made it clear what distinguishes world class sales teams. Page 3 of 6
  • 4. Crossing the Chasm to Applying Analytics at Every Sales Stage Faced with endless amounts of data, Infinity Contact makes sense of it all and unlocks relevant, actionable information that is useful to sales. Infinity Contact’s data analytics helps clients get more out of each and every dollar spent. Working closely with our clients, our system optimizes the sales equation so your sales team can focus spend on the right customers. Upgrade from sales management to a revenue management system driven by customer analytics. With Infinity, “I think” becomes “I know” and our clients shift from talking about sales to managing revenues. We help our clients find the sweet spot and then we maximize each client customer relationship. From strategic sales planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible. With a proactive mindset, you can stay ahead of customer needs and expectations. Infinity Contact can help you create customer advocates and raving fans in the marketplace. Call us today to discuss how we can work together to optimize your sales campaigns Page 4 of 6
  • 5. Let us show you how we apply analytics to enhance the pre contact, sales campaigns, and customer experience. Why Clients Choose Infinity Acquire revenues (Get Customers, Keep Customers) Expand product lines revenues Point of sale response time via multiple channels To support customer self service To improve efficiencies (margins, costs) To increase revenues To share information, educate Utilization Reason 71% 45% 42% 21% 21% 20% 17% Call us today to discuss how we can work together to optimize your campaigns! (800) 341-0802 From strategic sales planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers results in the most cost efficient and professional manner possible. With a proactive mindset, you can stay ahead of customer needs and expectations. Infinity Contact can help you create customer advocates and raving fans in the marketplace. Buyerlytics: Addressable Market Mapping Analysis Page 5 of 6
  • 6. The cycle of Buyerlytics shifts sales from cold calling to a cycle of preference selling to ensure maximum customer satisfaction and customer NLTV. With Buyerlytics maximize the value buried in the conversations of each contact. Read more online:  Addressable Market Report  Automotive Dealership Sales Acquisition  B2B Lead Generation  B2B Sales Customer Acquisition  SMB Sales Market Share Leadership  Build Your Own Virtual Sales Team  Buyerlytics The Science of Selling  Converting Contact Data into Sales Intelligence  Delivering Exception Sales Campaign ROI  Energy Excellence Execution  Get Customers. Keep Customers.  Outsourced b2b sales  B2B sales outsourcing  Shift to Buyerlytics  SMB Market Share Leadership  Automotive Dealership Sales Acquisition  Automotive Dealership Customer Retention Loyalty Programs  B2B Customer Acquisition System  B2B Multi-Channel Sales Campaigns Page 6 of 6