Leadership,
Intercultural
Communication &
Mental Health

What do great
leaders do?

The CEO @ EIA
• Make sure things are working well in
the team
• Problem-solver
• Create clarity
• Be proactive when challenges
appear
• Supporter
• Project manager

How to make somebody do something:
o Get to know them
o Understand why they are in the team
o Understand what they can contribute
o Understand what they want to contribute
o Explain what is needed or discuss what is needed
o Decide together how to proceed
o Give them room for doing it

Coercive Leadership
• “Do what I tell you!”
Authoritative Leadership
• “Come with me!”
Affiliative Leadership
• “People come first!”
Democratic Leadership
• “What do you think?”
Pacesetting Leadership
• “Do as I do, now!”
Coaching Leadership
• “Try this!”
Use in a crisis, to kick-start or deal with problematic
individuals
Use when clear direction is needed
Use to get the team together or motivate during stressful
times
Use to build buy-in or consensus or to get valuable input
from the team
Use for quick results but only if the team is highly
motivated
Use for long-term success

Intercultural
Communication

Honesty & Proactivity

USA Spain

Discuss
Are you more likely to trust somebody because you
have a good relationship with them or because
they’ve delivered good results in the past?

Discuss
Do you give negative/critical feedback directly?
Give an example.

Agreements vs Expectations

LISTEN = SILENT

Mental Health

The Power of Breath

• Activates
• Fast and shallow breathing
Parasympathetic ~
• Calms down
• Slow and deep breathing
Sympathetic Nervous System

Close mental chapters
Have clear priorities
Go step by step, one thing at a time