The hybrid workplace is here to stay and the organizations that embrace its opportunities will be poised to find the most value. More here: http://ms.spr.ly/6008p1aUG

1. Welcome to the Future of Work:
The Hybrid Workplace

2. Flexible and
remote work
experienced
STEADY
GROWTH
for years.

3. Flexible and
remote work
experienced
STEADY
GROWTH
for years.
Then COVID-19
caused nearly
OVERNIGHT
ADOPTION.

4. The pandemic accelerated
several key trends:
1. Dispersed workforce
2. Digital engagement
3. Subscription economy

5. Rather than returning to business as usual,
many businesses are embracing the
hybrid workplace,

6. Rather than returning to business as usual,
many businesses are embracing the
a rapidly emerging work environment
that promotes business agility and growth
through a mix of on-site and remote
employees, modern digital experiences and
on-demand access to software and solutions.
hybrid workplace,

7. DISPERSED
WORKFORCE,
Organizations are adapting to a

8. a workforce composed of employees who regularly
perform their professional duties in various
environments: remote, on-site and/or split shifts
(where different teams work on-site certain days of
the week and remotely the rest of the time).
DISPERSED
WORKFORCE,
Organizations are adapting to a

9. PRIOR TO
COVID-19,
43% of U.S. employees
worked remotely at least
one day a week, with 18%
working remotely five days
per week.1
82%
Prior COVID-19
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
18%
43%

10. 82%
Going Forward
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
82%
82%
Prior COVID-19
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
18%
43%
PRIOR TO
COVID-19,
43% of U.S. employees
worked remotely at least
one day a week, with 18%
working remotely five days
per week.1
82% of companies are now
planning to let employees
work remotely part of the
time, according to Gartner.2

11. Almost 3 out of 4 (72%) U.S. employees now want
to work remotely at least two days per week,
while 1 in 3 (32%) prefer to never go to the office.1

12. REMOTE
WORK is
the key to enabling
business continuity.

13. But what does this mean for IT?
REMOTE
WORK is
the key to enabling
business continuity.

14. As organizations embrace the future of work embodied by the
hybrid workplace, they — and their IT teams — will be tasked
with delivering consumer-like technology experiences for
their employees, wherever they’re working.

15. Companies
are embracing
GREATER DIGITAL
ENGAGEMENT

16. Companies
are embracing
GREATER DIGITAL
ENGAGEMENT
— the replacement of direct human interaction with digital
services and self-service models, typically in three modes:

17. Companies
are embracing
GREATER DIGITAL
ENGAGEMENT
— the replacement of direct human interaction with digital
services and self-service models, typically in three modes:
• Employee-to-employee (video conferencing)

18. Companies
are embracing
GREATER DIGITAL
ENGAGEMENT
— the replacement of direct human interaction with digital
services and self-service models, typically in three modes:
• Employee-to-employee (video conferencing)
• Customer-to-employee (telemedicine)

19. • Employee-to-employee (video conferencing)
• Customer-to-employee (telemedicine)
• Customer-to-digital/employee-to-digital (chat bots)
Companies
are embracing
GREATER DIGITAL
ENGAGEMENT
— the replacement of direct human interaction with digital
services and self-service models, typically in three modes:

20. • Efficiency
• Cost-savings
• Convenient experiences
DIGITAL ENGAGEMENT CREATES:

21. 53% of employees believe automating tasks could save them up
to 2 hours per day — that’s about 20 hours each month.3
DIGITAL ENGAGEMENT CREATES:
• Efficiency
• Cost-savings
• Convenient experiences

22. CLOUD
ADOPTION and the
need for business agility is
contributing to the rise of
the subscription
economy.

23. SUBSCRIPTION
ECONOMY:
a preference for access over
ownership in the form of highly
flexible consumption-based
services where the customer only
pays for the portion of the service
they use, or subscription-based
services where customers pay
a low monthly fee to access the
service, with the ability to cancel
any time.

24. CLOUD-
ENABLED
ANYTHING
AS A SERVICE
(XaaS) ALLOWS
COMPANIES TO:

25. • EASILY SCALE UP
AND DOWN.
• PAY AS YOU GO.
• FREE UP FUNDS
BY SHIFTING TO A
CAPEX MODEL.
CLOUD-
ENABLED
ANYTHING
AS A SERVICE
(XaaS) ALLOWS
COMPANIES TO:

26. By 2022,
Gartner predicts
Software as a Service
(SaaS) spending to
surpass $150 billion
and Infrastructure as a
Service (IaaS) spending
to surpass $74 billion.4

27. Nearly nine in 10
organizations with
on-premises data
centers will be moving
at least some of their
workloads to the cloud,
managed hosting or
colocation in the next
three years.5
“
By 2022,
Gartner predicts
Software as a Service
(SaaS) spending to
surpass $150 billion
and Infrastructure as a
Service (IaaS) spending
to surpass $74 billion.4

28. The cloud is the great enabler of the
hybrid workplace:
a rapidly emerging way of working,
characterized by a mix of on-site and remote
employees, and enabled by digital engagement
and subscription-based IT solutions, that
promotes business agility and growth.

29. Our conception of the
office is changing.

30. Our conception
of the office is
changing.
• Smaller office footprint
Smaller office
footprint

31. Our conception
of the office is
changing.
• Smaller office footprint
• Corporate office becomes
the collaboration hub
Corporate office
becomes the
collaboration hub

32. Our conception
of the office is
changing.
• Smaller office footprint
• Corporate office becomes
the collaboration hub
• Used for fewer,
essential staff
Used for fewer,
essential staff

33. Companies will
invest in the
“ANYWHERE”
office...

34. Provide home office equipment or stipend.
Companies will
invest in the
“ANYWHERE”
office...

35. Provide home office equipment or stipend.
Improve the mobile experience.
Companies will
invest in the
“ANYWHERE”
office...

36. Provide home office equipment or stipend.
Improve the mobile experience.
Deploy better collaboration tools and training.
Companies will
invest in the
“ANYWHERE”
office...

37. ...and double-down on security.
Security risks:
• Unsecured or public Wi-Fi
• Shadow IT products
• Sensitive data stored on personal devices
IT must:
• Extend the corporate network to
employees’ homes.
• Ensure employees have secure Wi-Fi at home.
• Deploy secure SD-WAN gateways.
• Implement identity and access management
architectures.

38. Modern managed endpoint solutions will be an
integral part of building an effective hybrid workplace.

39. Partnering with an IT
solution provider can create:
• Cost-savings through bundled
services
• Customized solutions
• Simplicity of IT management
• Flexibility to scale up or down
• End-user support

40. Learn more about the
hybrid workplace and
its impact on IT teams
in the full report.
Download now

41. About Insight
Insight Enterprises Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize
the business value of IT. As a Fortune 500-ranked global provider of Digital Innovation, Cloud + Data Center Transformation,
Connected Workforce, and Supply Chain Optimization solutions and services, we help clients successfully manage their IT today
while transforming for tomorrow.
1.800.INSIGHT | insight.com
1
PWC. (June 25, 2020). When everyone can work from home, what’s the office for? PWC.com.
2
Gartner survey reveals 82% of company leaders plan to allow employees to work remotely some of the time. Gartner.com. (July 14, 2020).
3
WorkMarket 2020 In(Sight) Report: What AI Automation Really Mean for Work. WorkMarket.com.
4
Gartner forecasts worldwide public cloud revenue to grow 17% in 2020. Gartner.com. (Nov., 23, 2019).
5
N.F. Mendoza. (Nov. 28, 2019). Key factors in the decline of on-premises data centers. TechRepublic.com.